Re-occuring pup.optional.searchsafer

DaveFL · June 13, 2014

Thanks in advance for any help!

I've got a re-occuring pup.optional.searchsafer hit from malwarebytes on my daughter's computer. MBAM will remove 2 instances of pup.optional.searchsafer then the next scan will be clean, then it will find them again, then its clean, etc. Also her homepage gets reset to about:blank every other day or so.

The lastest (clean) mbam log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/13/2014
Scan Time: 11:46:48 AM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.13.06
Rootkit Database: v2014.06.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7
CPU: x64
File System: NTFS
User: Marty

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 271538
Time Elapsed: 9 min, 9 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.SearchSafer, C:\Program Files\pcreg\service.exe, 4412, Delete-on-Reboot, [62505d16d9a262d4abc6432419eb7f81]

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.SearchSafer, C:\Program Files\pcreg\service.exe, Quarantined, [62505d16d9a262d4abc6432419eb7f81],

Physical Sectors: 0
(No malicious items detected)

(end)

The FRST.TXT log:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 12-06-2014 02
Ran by Marty (administrator) on MARTY-PC on 13-06-2014 12:11:55
Running from C:\Users\Marty\Desktop
Platform: Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
() C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe
(McAfee, Inc.) C:\Program Files\mcafee\msc\McAPExe.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\Platform\McUICnt.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [Qoyvf] => "C:\Users\Marty\AppData\Roaming\Foyxheon\haefp.exe"
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [mcpltui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-12-21] (Adobe Systems Incorporated)
HKLM-x32\...\RunOnce: [Launcher] - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe [163040 2010-08-11] (Softthinks)
HKLM-x32\...\RunOnce: [DSUpdateLauncher] - "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe" [161088 2010-07-21] ()
HKLM-x32\...\RunOnce: [sTToasterLauncher] - C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe [120032 2010-08-11] ()
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\896\G2AWinLogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [HideSCAHealth] 1
HKU\.DEFAULT\...\Policies\Explorer: [HideSCAHealth] 1
HKU\.DEFAULT\...\Policies\Explorer: [NoFolderOptions] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-1617529379-2784233811-108745753-1001\...\RunOnce: [FlashPlayerUpdate] - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_13_0_0_214_ActiveX.exe [847536 2014-06-06] (Adobe Systems Incorporated)
HKU\S-1-5-21-1617529379-2784233811-108745753-1001\...\Policies\Explorer: [HideSCAHealth] 1
HKU\S-1-5-21-1617529379-2784233811-108745753-1001\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-1617529379-2784233811-108745753-1001\...\Policies\Explorer: [NoControlPanel] 0
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.v9.com/web/?type=ds&ts=1399129011&from=tugs&uid=SAMSUNGXHD103SJ_S26BJ90ZB31071B31071&i=psd&t=341f22504&q={searchTerms}
HKLM\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = http://search.v9.com/web/?type=ds&ts=1399129011&from=tugs&uid=SAMSUNGXHD103SJ_S26BJ90ZB31071B31071&i=psd&t=341f22504&q={searchTerms}
StartMenuInternet: IEXPLORE.EXE - iexplore.exe
SearchScopes: HKLM-x32 - {b0441a0e-a49a-4e16-afc1-74ecced1921f} URL = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?p2=^UX^xdm156^YY^us&si=CD4572&ptb=C3E0E9CD-6D86-470E-A98B-EB9C7C741BF3&ind=2013042610&n=77fc97b2&psa=&st=sb&searchfor={searchTerms}
SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll (Microsoft Corporation)
BHO-x32: Skype add-on for Internet Explorer - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
DPF: HKLM {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - No File
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - C:\Program Files\mcafee\msc\McSnIePl64.dll (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - C:\Program Files (x86)\McAfee\msc\McSnIePl.dll (McAfee, Inc.)
Hosts: 54.221.22.25 dmcecclamecbinmplcolhaljlclhbgah
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

FireFox:
========
FF Plugin: @java.com/JavaPlugin - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF Plugin: @mcafee.com/MSC,version=10 - c:\PROGRA~1\mcafee\msc\npmcsnffpl64.dll ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw.dll No File
FF Plugin-x32: @java.com/DTPlugin,version=10.55.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.55.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @mcafee.com/MSC,version=10 - c:\PROGRA~2\mcafee\msc\npmcsnffpl.dll ()
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK
FF Extension: McAfee Anti-Spam Thunderbird Extension - C:\Program Files\McAfee\MSK [2011-03-31]
FF HKCU\...\Firefox\Extensions: [{54529188-D165-76FA-72F3-FD3CCD7D5709}] - C:\Program Files (x86)\Re-Markable-soft\161.xpi
FF HKCU\...\Firefox\Extensions: [ConsumerInput@Compete] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12171.xpi

==================== Services (Whitelisted) =================

R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178528 2014-04-25] (McAfee, Inc.)
S3 McAWFwk; C:\Program Files\mcafee\msc\McAWFwk.exe [220528 2010-08-30] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S3 McODS; C:\Program Files\mcafee\VirusScan\mcods.exe [602944 2013-08-02] (McAfee, Inc.)
S4 McOobeSv; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1041192 2014-03-18] (McAfee, Inc.)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-04-03] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [189912 2014-04-03] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 WSWNA1100; C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe [266240 2010-08-04] () [File not signed]

==================== Drivers (Whitelisted) ====================

R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70592 2014-04-03] (McAfee, Inc.)
S3 GetSusp; C:\Windows\GetSusp.sys [16680 2013-12-11] (McAfee, Inc.)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [197704 2013-09-23] (McAfee, Inc.)
R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [177544 2014-04-03] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [311856 2014-04-03] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [522360 2014-04-03] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [784760 2014-04-03] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [441264 2014-03-18] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [96592 2014-03-18] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [346760 2014-04-03] (McAfee, Inc.)
U4 Messenger;
S3 MFE_RR; \??\C:\Users\Marty\AppData\Local\Temp\mfe_rr.sys [X]
S3 pfc; system32\drivers\pfc.sys [X]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2014-06-13 12:11 - 2014-06-13 12:12 - 00013557 _____ () C:\Users\Marty\Desktop\FRST.txt
2014-06-13 12:11 - 2014-06-13 12:11 - 00000000 ____D () C:\FRST
2014-06-13 12:03 - 2014-06-13 12:03 - 02081792 _____ (Farbar) C:\Users\Marty\Desktop\FRST64.exe
2014-06-13 12:03 - 2014-06-13 12:03 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-06-12 21:02 - 2014-06-13 11:59 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-06-12 21:01 - 2014-06-12 21:01 - 00001080 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-06-12 21:01 - 2014-06-12 21:01 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-06-12 21:01 - 2014-06-12 21:01 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-06-12 21:01 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-06-12 21:01 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-06-12 20:28 - 2014-06-13 11:58 - 00000616 _____ () C:\Windows\setupact.log
2014-06-12 20:28 - 2014-06-12 20:28 - 00000000 _____ () C:\Windows\setuperr.log
2014-06-06 12:28 - 2014-06-06 12:28 - 00000000 ____D () C:\Windows\system32\SPReview
2014-05-30 07:49 - 2014-06-04 12:01 - 00000000 ____D () C:\Users\Marty\AppData\Roaming\Nugyyn

==================== One Month Modified Files and Folders =======

2014-06-13 12:12 - 2014-06-13 12:11 - 00013557 _____ () C:\Users\Marty\Desktop\FRST.txt
2014-06-13 12:12 - 2014-05-01 13:59 - 00000360 _____ () C:\Windows\Tasks\CIMT_S-1-5-21-1617529379-2784233811-108745753-1001.job
2014-06-13 12:12 - 2011-04-06 15:27 - 00000000 ____D () C:\Users\Marty\AppData\Local\Temp
2014-06-13 12:11 - 2014-06-13 12:11 - 00000000 ____D () C:\FRST
2014-06-13 12:10 - 2009-07-14 00:10 - 02046741 _____ () C:\Windows\WindowsUpdate.log
2014-06-13 12:08 - 2009-07-13 23:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-06-13 12:08 - 2009-07-13 23:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-06-13 12:03 - 2014-06-13 12:03 - 02081792 _____ (Farbar) C:\Users\Marty\Desktop\FRST64.exe
2014-06-13 12:03 - 2014-06-13 12:03 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-06-13 11:59 - 2014-06-12 21:02 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-06-13 11:59 - 2011-03-31 15:42 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-06-13 11:58 - 2014-06-12 20:28 - 00000616 _____ () C:\Windows\setupact.log
2014-06-13 11:58 - 2013-08-15 16:31 - 00557426 _____ () C:\Windows\PFRO.log
2014-06-13 11:58 - 2011-04-06 15:30 - 00000073 _____ () C:\Windows\SysWOW64\ToasterLauncherLog.log
2014-06-13 11:58 - 2011-04-06 15:30 - 00000000 ____D () C:\Users\Marty\AppData\Local\SoftThinks
2014-06-13 11:58 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-06-13 11:58 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\tracing
2014-06-13 11:56 - 2014-05-01 13:56 - 00000000 ____D () C:\Program Files\pcreg
2014-06-13 11:54 - 2013-06-17 11:18 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-06-12 21:15 - 2009-07-13 23:45 - 00000000 ____D () C:\Windows\Setup
2014-06-12 21:02 - 2013-08-15 16:16 - 00000000 ____D () C:\Users\Marty\AppData\Roaming\Malwarebytes
2014-06-12 21:02 - 2013-08-15 16:15 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-06-12 21:01 - 2014-06-12 21:01 - 00001080 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-06-12 21:01 - 2014-06-12 21:01 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-06-12 21:01 - 2014-06-12 21:01 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-06-12 20:42 - 2013-08-08 03:29 - 00000000 ____D () C:\Windows\system32\MRT
2014-06-12 20:42 - 2011-10-24 14:42 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-06-12 20:42 - 2011-04-22 08:47 - 95414520 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-06-12 20:28 - 2014-06-12 20:28 - 00000000 _____ () C:\Windows\setuperr.log
2014-06-12 20:16 - 2011-04-09 08:27 - 00000000 ____D () C:\Users\Marty\AppData\Local\Google
2014-06-12 20:16 - 2011-04-09 08:27 - 00000000 ____D () C:\Program Files (x86)\Google
2014-06-12 20:14 - 2011-03-31 15:50 - 00000000 ____D () C:\Program Files (x86)\McAfee
2014-06-12 20:13 - 2014-05-01 13:49 - 00000000 ____D () C:\Program Files (x86)\Information
2014-06-12 17:48 - 2009-07-14 00:13 - 00727398 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-06-12 17:43 - 2011-03-31 15:54 - 00000000 ____D () C:\ProgramData\Sonic
2014-06-06 12:28 - 2014-06-06 12:28 - 00000000 ____D () C:\Windows\system32\SPReview
2014-06-06 06:35 - 2013-06-17 11:18 - 00692400 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-06-06 06:35 - 2013-06-17 11:18 - 00070832 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-06-06 06:35 - 2013-06-17 11:18 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-06-04 17:05 - 2013-08-14 07:51 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-06-04 12:01 - 2014-05-30 07:49 - 00000000 ____D () C:\Users\Marty\AppData\Roaming\Nugyyn
2014-05-28 15:35 - 2011-03-31 15:50 - 00000000 ____D () C:\Program Files\Common Files\mcafee

Files to move or delete:
====================
C:\Users\Marty\jagex_cl_runescape_LIVE.dat
C:\Users\Marty\random.dat

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
ATTENTION: ====> ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender

LastRegBack: 2014-06-12 22:57

==================== End Of Log ============================

Additional.TXT log:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 12-06-2014 02
Ran by Marty at 2014-06-13 12:12:28
Running from C:\Users\Marty\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

AV: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {ADA629C7-7F48-5689-624A-3B76997E0892}
AS: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {16C7C823-5972-5907-58FA-0004E2F9422F}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall (Enabled) {959DA8E2-3527-57D1-4915-924367AD4FE9}

==================== Installed Programs ======================

Adobe Flash Player 13 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
CCleaner (HKLM\...\CCleaner) (Version: 3.15 - Piriform)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
HP Officejet 6500 E710n-z Basic Device Software (HKLM\...\{ADDF4B84-5D28-4EAE-8511-EF808C8BC81C}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Officejet 6500 E710n-z Product Improvement Study (HKLM\...\{D5510D28-D0E4-433E-A0F3-EE3FCECA60D2}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
Java Auto Updater (HKLM-x32\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: - )
Java 6 Update 23 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416023FF}) (Version: 6.0.230 - Oracle)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 12.8.958 - McAfee, Inc.)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.56.34 - NVIDIA Corporation)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

==================== Restore Points =========================

06-06-2014 11:37:32 Windows 7 Service Pack 1
06-06-2014 17:27:02 Windows Update
13-06-2014 01:40:27 Windows Update

==================== Hosts content: ==========================

2009-07-13 21:34 - 2014-05-05 17:21 - 00000871 ____A C:\Windows\system32\Drivers\etc\hosts
54.221.22.25 dmcecclamecbinmplcolhaljlclhbgah

==================== Scheduled Tasks (whitelisted) =============

Task: {19F65F47-E9EA-4C57-9E2B-47996338281F} - System32\Tasks\CIMT_S-1-5-21-1617529379-2784233811-108745753-1001 => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe
Task: {2A6240B5-229F-4878-B21F-888BF9F38E12} - System32\Tasks\a74f6af7-b4c0-41c3-b53e-2486781d7f40-7 => C:\Program Files (x86)\HQvidPv1.12\HQvidPv1.12-nova.exe <==== ATTENTION
Task: {393CEA64-4CC8-4D42-BC93-7BB76D4C70FD} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-06-06] (Adobe Systems Incorporated)
Task: {7D678F84-71D1-47FB-888B-0DA4F007B8EF} - System32\Tasks\Games\UpdateCheck_S-1-5-21-1617529379-2784233811-108745753-1001
Task: {83874A12-6FE2-4134-AA3B-4D1C1454D32C} - System32\Tasks\HPCustParticipation HP Officejet 6500 E710n-z => C:\Program Files\HP\HP Officejet 6500 E710n-z\Bin\HPCustPartic.exe [2010-11-16] (Hewlett-Packard Co.)
Task: {9FCCD69D-7C99-454E-8D80-7284B6B77B3C} - System32\Tasks\pcreg => C:\Program Files\pcreg\service.exe <==== ATTENTION
Task: {A21EB3E3-4E0C-489E-A560-6318A05D3519} - System32\Tasks\a74f6af7-b4c0-41c3-b53e-2486781d7f40-1 => C:\Program Files (x86)\HQvidPv1.12\HQvidPv1.12-codedownloader.exe <==== ATTENTION
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\CIMT_S-1-5-21-1617529379-2784233811-108745753-1001.job => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe

==================== Loaded Modules (whitelisted) =============

2011-03-31 15:42 - 2010-08-11 18:19 - 00781536 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
2012-03-14 15:53 - 2010-08-04 14:44 - 00266240 _____ () C:\Program Files (x86)\NETGEAR\WNA1100\WifiSvc.exe
2011-03-31 15:42 - 2010-08-11 18:19 - 00126176 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 01121504 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\LibXml2.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00077024 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00232672 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00072928 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00109792 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00119008 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00056544 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STCoreXml.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00113888 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\PSTVdsDisk.dll
2012-03-14 15:53 - 2010-03-10 14:50 - 00360448 _____ () C:\Program Files (x86)\NETGEAR\WNA1100\WifiLib.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00023776 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\SftBRCCPiped.dll
2011-03-31 15:42 - 2010-08-11 18:19 - 00023776 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STBRCCServCLR.dll
2013-01-16 17:21 - 2013-01-16 17:21 - 00170496 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\d89f0252d910d617de1de783a812f840\IsdiInterop.ni.dll
2011-03-31 15:34 - 2010-03-03 20:08 - 00058880 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

==================== Alternate Data Streams (whitelisted) =========

==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="Service"

==================== EXE Association (whitelisted) =============

==================== MSCONFIG/TASK MANAGER disabled items =========

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^NETGEAR WNA1100 Smart Wizard.lnk => C:\Windows\pss\NETGEAR WNA1100 Smart Wizard.lnk.CommonStartup
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: DellStage => "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
MSCONFIG\startupreg: Desktop Disc Tool => "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
MSCONFIG\startupreg: HP Software Update => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: IAStorIcon => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
MSCONFIG\startupreg: mcui_exe => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
MSCONFIG\startupreg: OM2_Monitor => "C:\Program Files (x86)\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
MSCONFIG\startupreg: RoxWatchTray => "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
MSCONFIG\startupreg: RtHDVCpl => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

==================== Faulty Device Manager Devices =============

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

==================== Event log errors: =========================

Application errors:
==================
Error: (05/30/2014 10:59:33 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: McSvHost.exe, version: 3.8.703.0, time stamp: 0x51f7deae
Faulting module name: homenetsvc.dll, version: 6.8.716.0, time stamp: 0x5321f22a
Exception code: 0xc0000005
Fault offset: 0x0000000000226881
Faulting process id: 0x76c
Faulting application start time: 0xMcSvHost.exe0
Faulting application path: McSvHost.exe1
Faulting module path: McSvHost.exe2
Report Id: McSvHost.exe3

Error: (05/07/2014 07:57:24 PM) (Source: VSS) (EventID: 12305) (User: )
Description: Volume Shadow Copy Service error: Volume/disk not connected or not found.
Error context: CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8,0xc0000000,0x00000003,...).

Operation:
Processing PostFinalCommitSnapshots

Context:
Execution Context: System Provider

Error: (05/05/2014 09:33:30 PM) (Source: AVLogEvent) (EventID: 5003) (User: NT AUTHORITY)
Description: McShield encountered error while stopping.
Error Code:a7f40610

Error: (05/02/2014 00:18:07 PM) (Source: Office Software Protection Platform Service) (EventID: 1062) (User: )
Description: Deposition of Confirmation ID failed. 0xC004F02F
Sku Id=09e2d37e-474b-4121-8626-58ad9be5776f

Error: (05/01/2014 08:13:20 PM) (Source: Office Software Protection Platform Service) (EventID: 1012) (User: )
Description: Acquisition of Product Certificate failed. hr=0xC004C003
Sku Id=09e2d37e-474b-4121-8626-58ad9be5776f

Error: (05/01/2014 08:13:20 PM) (Source: Office Software Protection Platform Service) (EventID: 8200) (User: )
Description: License acquisition failure details.
hr=0xC004C003

Error: (05/01/2014 01:57:33 PM) (Source: MsiInstaller) (EventID: 11316) (User: Marty-PC)
Description: Product: Consumer Input Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\Consumer Input\Update\1.3.25.149\GoogleUpdateHelper.msi

Error: (04/14/2014 08:49:32 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 4101) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/B51C067CEE2B0C3DF855AB2D92F4FE39D4E70F0E.crt> with error: The specified server cannot perform the requested operation.
.

Error: (04/14/2014 08:49:32 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 4101) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/B51C067CEE2B0C3DF855AB2D92F4FE39D4E70F0E.crt> with error: This operation returned because the timeout period expired.
.

System errors:
=============
Error: (06/13/2014 11:59:42 AM) (Source: VDS Basic Provider) (EventID: 1) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (06/13/2014 11:59:42 AM) (Source: VDS Basic Provider) (EventID: 1) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (06/13/2014 11:59:40 AM) (Source: WMPNetworkSvc) (EventID: 14332) (User: )
Description: WMPNetworkSvc0x80004005

Error: (06/13/2014 11:55:52 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the pcregservice service.

Error: (06/13/2014 11:28:57 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (06/13/2014 11:28:35 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053

Error: (06/13/2014 11:28:35 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (06/13/2014 11:28:34 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Platform Services service failed to start due to the following error:
%%1053

Error: (06/13/2014 11:28:34 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

Error: (06/13/2014 11:28:34 AM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1053mcpltsvc{20966775-18A4-4299-B8E3-772C336B52A7}

Microsoft Office Sessions:
=========================
Error: (05/30/2014 10:59:33 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: McSvHost.exe3.8.703.051f7deaehomenetsvc.dll6.8.716.05321f22ac0000005000000000022688176c01cf7c1fb7e4eea6C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exec:\PROGRA~1\COMMON~1\mcafee\mhn\homenetsvc.dll63d28dd9-e813-11e3-b233-b8ac6fe2aca8

Error: (05/07/2014 07:57:24 PM) (Source: VSS) (EventID: 12305) (User: )
Description: CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8,0xc0000000,0x00000003,...)

Operation:
Processing PostFinalCommitSnapshots

Context:
Execution Context: System Provider

Error: (05/05/2014 09:33:30 PM) (Source: AVLogEvent) (EventID: 5003) (User: NT AUTHORITY)
Description: a7f40610

Error: (05/02/2014 00:18:07 PM) (Source: Office Software Protection Platform Service) (EventID: 1062) (User: )
Description: 0xC004F02F09e2d37e-474b-4121-8626-58ad9be5776f

Error: (05/01/2014 08:13:20 PM) (Source: Office Software Protection Platform Service) (EventID: 1012) (User: )
Description: hr=0xC004C00309e2d37e-474b-4121-8626-58ad9be5776f

Error: (05/01/2014 08:13:20 PM) (Source: Office Software Protection Platform Service) (EventID: 8200) (User: )
Description: hr=0xC004C00300010001(0x00000000, 20:13:20:541 - http://go.microsoft.com/fwlink/?LinkID=120751)
00020001(0x00000000, 20:13:20:541)
00030001(0x00000000, 20:13:20:541 - http://go.microsoft.com)
00030002(0x00000000, 20:13:20:541 - 1)
00020005(0x00000000, 20:13:20:541 - 1)
0002000C(0x00000000, 20:13:20:728 - 302)
0002000E(0x00000000, 20:13:20:728 - https://activation.sls.microsoft.com/slpkc/SLCertifyProduct.asmx?configextension=o14)
00020001(0x00000000, 20:13:20:728)
00030001(0x00000000, 20:13:20:728 - https://activation.sls.microsoft.com)
00030002(0x00000000, 20:13:20:728 - 1)
00020005(0x00000000, 20:13:20:728 - 1)
0002000C(0x00000000, 20:13:20:837 - 500)
00010002(0x8004FC01, 20:13:20:837 - <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>SoapException</faultstring><detail><HRESULT>0xC004C003</HRESULT><Messages><Message>103 (Activation) - [PA Product key blocked. ---> Product key blocked]</Message></Messages></detail></soap:Fault></soap:Body></soap:Envelope>)
00010003(0x8004FC01, 20:13:20:853)

Error: (05/01/2014 01:57:33 PM) (Source: MsiInstaller) (EventID: 11316) (User: Marty-PC)
Description: Product: Consumer Input Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\Consumer Input\Update\1.3.25.149\GoogleUpdateHelper.msi(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/14/2014 08:49:32 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 4101) (User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/B51C067CEE2B0C3DF855AB2D92F4FE39D4E70F0E.crtThe specified server cannot perform the requested operation.

Error: (04/14/2014 08:49:32 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 4101) (User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/B51C067CEE2B0C3DF855AB2D92F4FE39D4E70F0E.crtThis operation returned because the timeout period expired.

==================== Memory info ===========================

Percentage of memory in use: 46%
Total physical RAM: 4094.98 MB
Available physical RAM: 2187.4 MB
Total Pagefile: 8188.07 MB
Available Pagefile: 6142.34 MB
Total Virtual: 8192 MB
Available Virtual: 8191.81 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:917.66 GB) (Free:856.32 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 932 GB) (Disk ID: CB59CF0B)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=14 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=918 GB) - (Type=07 NTFS)

==================== End Of Log ============================

Thanks again for any help! If we can fix this it'll make my daughter Very Happy (and, by extension, me)!!

DaveFL

MrCharlie · June 14, 2014

Welcome to the forum.

Please run a Quick Scan with Malwarebytes

For Malwarebytes ver: 1.75

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

For Malwarebytes 2.0, please run a Threat Scan

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

Then.......

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

DaveFL · June 14, 2014

Thanks MrC!

I ran malwarebytes with the requested settings and it didn't find anything this time.

Here is the Roguekiller log:

RogueKiller V9.0.2.0 (x64) [Jun 3 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Marty [Admin rights]
Mode : Scan -- Date : 06/13/2014 22:46:21

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 23 ¤¤¤
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | Qoyvf : "C:\Users\Marty\AppData\Roaming\Foyxheon\haefp.exe" -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\GetSusp -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MFE_RR -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\GetSusp -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MFE_RR -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\GetSusp -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\MFE_RR -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorUser : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | EnableLUA : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorUser : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | EnableLUA : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> FOUND
[PUM.Desktop] (X64) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0 -> FOUND
[PUM.Desktop] (X86) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0 -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤
[suspicious.Path] \\{9AD52BE1-60AA-41B8-8FC4-A4290EB10F3A} -- C:\Windows\system32\pcalua.exe (-a C:\Users\Marty\AppData\Roaming\v9\UninstallManager.exe -c -ptid=tugs) -> FOUND

¤¤¤ Files : 13 ¤¤¤
[ZeroAccess][Junction] en-US -- C:\Program Files\Windows Defender\en-US [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpAsDesc.dll -- C:\Program Files\Windows Defender\MpAsDesc.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpClient.dll -- C:\Program Files\Windows Defender\MpClient.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpCmdRun.exe -- C:\Program Files\Windows Defender\MpCmdRun.exe [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpCommu.dll -- C:\Program Files\Windows Defender\MpCommu.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpEvMsg.dll -- C:\Program Files\Windows Defender\MpEvMsg.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpOAV.dll -- C:\Program Files\Windows Defender\MpOAV.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpRTP.dll -- C:\Program Files\Windows Defender\MpRTP.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MpSvc.dll -- C:\Program Files\Windows Defender\MpSvc.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MSASCui.exe -- C:\Program Files\Windows Defender\MSASCui.exe [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MsMpCom.dll -- C:\Program Files\Windows Defender\MsMpCom.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MsMpLics.dll -- C:\Program Files\Windows Defender\MsMpLics.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND
[ZeroAccess][Junction] MsMpRes.dll -- C:\Program Files\Windows Defender\MsMpRes.dll [JUNCTION@ a000000c] >> \systemroot\system32\config -> FOUND

¤¤¤ HOSTS File : 1 ¤¤¤
[C:\Windows\System32\drivers\etc\hosts] 54.221.22.25 dmcecclamecbinmplcolhaljlclhbgah

¤¤¤ Antirootkit : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: SAMSUNG HD103SJ +++++
--- User ---
[MBR] 339053ccd380888a513d4babe099a448
[bSP] 2dfa851a71cb3d932cd438f3fdc85c0d : Unknown MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 14142 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 29044736 | Size: 939686 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3: Generic- SM/xD Picture USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

============================================
RKreport_SCN_06132014_223919.log

Thanks again!

DaveFL

MrCharlie · June 14, 2014

Make sure you have created a restore point and.....

Download Delfix from Here and save it to your desktop.

Place a check mark in front of .......
Create registry backup <---only!
Uncheck the rest!
Click the Run button.
Close the tool out when it's done....we'll use it later.
----------------------------------
Download the attached fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.
-----------------------------------
Please download AdwCleaner from HERE or HERE to your desktop.
- Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
- Click on the Scan button.
- AdwCleaner will begin...be patient as the scan may take some time to complete.
- When it's done you'll see: Pending: Please uncheck elements you don't want removed.
- Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
- Look over the log especially under Files/Folders for any program you want to save.
- If there's a program you may want to save, just uncheck it from AdwCleaner.
- If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
- If you're ready to clean it all up.....click the Clean button.
- After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
- Copy and paste the contents of that logfile in your next reply.
- A copy of that logfile will also be saved in the C:\AdwCleaner folder.
- Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
- To restore an item that has been deleted:
- Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Next..................
Please download Junkware Removal Tool to your desktop.
- Shut down your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
Next.........
If you're using Malwarebytes 2.0, please run a Threat Scan
Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware
Same for PUM (Potentially Unwanted Modifications)
Quarantine All that's found
MrC

DaveFL · June 14, 2014

Thanks, MrC, for your clear and detailed instructions. Guys like me need that :-).

Everything ran as advertised.

The mbam scans were clean (but that's probably not a surprise since the computer has been idle except for what we are doing here, and I have no idea what caused the re-emergence of the malware...)

I let AdwCleaner remove everything it found.

the Logs:

Fixlog:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 12-06-2014 02
Ran by Marty at 2014-06-14 10:01:43 Run:1
Running from C:\Users\Marty\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM\...\Run: [Qoyvf] => "C:\Users\Marty\AppData\Roaming\Foyxheon\haefp.exe"
HKLM-x32\...\Run: [] => [X]
GroupPolicy: Group Policy on Chrome detected
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.v9.com...&q={searchTerms}
HKLM\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = http://search.v9.com...&q={searchTerms}
SearchScopes: HKLM-x32 - {b0441a0e-a49a-4e16-afc1-74ecced1921f} URL = http://search.mywebs...or={searchTerms}
SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - No File
Hosts: 54.221.22.25 dmcecclamecbinmplcolhaljlclhbgah
FF HKCU\...\Firefox\Extensions: [{54529188-D165-76FA-72F3-FD3CCD7D5709}] - C:\Program Files (x86)\Re-Markable-soft\161.xpi
FF HKCU\...\Firefox\Extensions: [ConsumerInput@Compete] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12171.xpi
S3 MFE_RR; \??\C:\Users\Marty\AppData\Local\Temp\mfe_rr.sys [X]
C:\Users\Marty\jagex_cl_runescape_LIVE.dat
C:\Users\Marty\random.dat
C:\Users\Marty\AppData\Roaming\Foyxheon
C:\Program Files\pcreg
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
Task: {2A6240B5-229F-4878-B21F-888BF9F38E12} - System32\Tasks\a74f6af7-b4c0-41c3-b53e-2486781d7f40-7 => C:\Program Files (x86)\HQvidPv1.12\HQvidPv1.12-nova.exe
Task: {9FCCD69D-7C99-454E-8D80-7284B6B77B3C} - System32\Tasks\pcreg => C:\Program Files\pcreg\service.exe
Task: {A21EB3E3-4E0C-489E-A560-6318A05D3519} - System32\Tasks\a74f6af7-b4c0-41c3-b53e-2486781d7f40-1 => C:\Program Files (x86)\HQvidPv1.12\HQvidPv1.12-codedownloader.exe
*****************

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\Qoyvf => value deleted successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
C:\Windows\system32\GroupPolicy\Machine => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
HKLM\Software\\Microsoft\Internet Explorer\Main\\Search Page => Value was restored successfully.
HKLM\Software\\Microsoft\Internet Explorer\Main\\Secondary Start Pages => value deleted successfully.
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Search Page => Value was restored successfully.
'HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}' => Key deleted successfully.
'HKCR\Wow6432Node\CLSID\{b0441a0e-a49a-4e16-afc1-74ecced1921f}'=> Key not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value deleted successfully.
'HKCR\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}'=> Key not found.
'HKCR\PROTOCOLS\Handler\skype-ie-addon-data' => Key deleted successfully.
'HKCR\CLSID\{91774881-D725-4E58-B298-07617B9B86A8}'=> Key not found.
C:\Windows\System32\Drivers\etc\hosts => Moved successfully.
Hosts was reset successfully.
HKCU\Software\Mozilla\Firefox\Extensions\\{54529188-D165-76FA-72F3-FD3CCD7D5709} => value deleted successfully.
HKCU\Software\Mozilla\Firefox\Extensions\\ConsumerInput@Compete => value deleted successfully.
MFE_RR => Service deleted successfully.
C:\Users\Marty\jagex_cl_runescape_LIVE.dat => Moved successfully.
C:\Users\Marty\random.dat => Moved successfully.
C:\Users\Marty\AppData\Roaming\Foyxheon => Moved successfully.
C:\Program Files\pcreg => Moved successfully.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking started.
"C:\Program Files\Windows Defender\en-US" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpAsDesc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpClient.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCmdRun.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCommu.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpEvMsg.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpOAV.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpRTP.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpSvc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MSASCui.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpCom.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpLics.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpRes.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking completed.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2A6240B5-229F-4878-B21F-888BF9F38E12}' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2A6240B5-229F-4878-B21F-888BF9F38E12}' => Key deleted successfully.
C:\Windows\System32\Tasks\a74f6af7-b4c0-41c3-b53e-2486781d7f40-7 => Moved successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\a74f6af7-b4c0-41c3-b53e-2486781d7f40-7' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{9FCCD69D-7C99-454E-8D80-7284B6B77B3C}' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9FCCD69D-7C99-454E-8D80-7284B6B77B3C}' => Key deleted successfully.
C:\Windows\System32\Tasks\pcreg => Moved successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\pcreg' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A21EB3E3-4E0C-489E-A560-6318A05D3519}' => Key deleted successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A21EB3E3-4E0C-489E-A560-6318A05D3519}' => Key deleted successfully.
C:\Windows\System32\Tasks\a74f6af7-b4c0-41c3-b53e-2486781d7f40-1 => Moved successfully.
'HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\a74f6af7-b4c0-41c3-b53e-2486781d7f40-1' => Key deleted successfully.

The system needed a reboot.

==== End of Fixlog ====

Adwcleaner log:

# AdwCleaner v3.212 - Report created 14/06/2014 at 10:18:49
# Updated 05/06/2014 by Xplode
# Operating System : Windows 7 Home Premium (64 bits)
# Username : Marty - MARTY-PC
# Running from : C:\Users\Marty\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\VisualBee
Folder Deleted : C:\Program Files (x86)\Bench
Folder Deleted : C:\Program Files (x86)\Information
Folder Deleted : C:\Users\Marty\AppData\Local\emaze
Folder Deleted : C:\Users\Marty\AppData\Local\PackageAware
Folder Deleted : C:\Users\Marty\AppData\LocalLow\iac
Folder Deleted : C:\Users\Marty\AppData\LocalLow\mapsgalaxy_39
Folder Deleted : C:\Users\Marty\AppData\Roaming\Activeris
Folder Deleted : C:\Users\Marty\AppData\Roaming\SupTab
Folder Deleted : C:\Users\Marty\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Marty\AppData\Roaming\v9
Folder Deleted : C:\Users\Marty\Documents\PC Speed Maximizer
File Deleted : C:\END

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ActiverisAntiMalware_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ActiverisAntiMalware_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\NewPlayer_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SupTab_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SupTab_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\systweakasp_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\systweakasp_rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{065C1A21-97F8-45FB-A9F0-861B60FACEC8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3204358F-5904-46A6-841F-D6B5BE3EF4E3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AE67737-0E3E-44AA-AA5E-46A68BF017FF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3EE5B726-044A-48D2-AA7B-049BD9A0F62A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60FBBE03-57FF-49D8-B38E-053D3F489825}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6A5182F1-C0B8-42B8-96CC-7F329CD46913}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C153418-8E4D-4FAF-AF27-5201E38463A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A26A2F05-AC4D-4A1E-9531-9125F7309B78}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5D6240-7DF0-435D-9B9B-F8586A99DE86}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FBB360DC-CB6C-4D6A-808A-2C773151BFFF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFD7DDAC-EC28-42A5-8D39-917B9078604B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220522302298}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660566306698}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220522302298}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{917CAAE9-DD47-4025-936E-1414F07DF5B8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660566306698}
Key Deleted : HKCU\Software\Compete
Key Deleted : HKCU\Software\powerpack
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\visualbee
Key Deleted : HKCU\Software\AppDataLow\Software\Compete
Key Deleted : HKLM\Software\Bench
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\SupTab
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\Software\V9Software
Key Deleted : HKLM\Software\visualbee
Key Deleted : HKLM\Software\Wpm
Key Deleted : HKLM\Software\Information
Key Deleted : [x64] HKLM\SOFTWARE\installedbrowserextensions

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16476

*************************

AdwCleaner[R0].txt - [4952 octets] - [14/06/2014 10:05:08]
AdwCleaner[s0].txt - [4793 octets] - [14/06/2014 10:18:49]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [4853 octets] ##########

JRT log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Marty on Sat 06/14/2014 at 10:23:36.96
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.pseudotransparentplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.pseudotransparentplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.radio
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.radio.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.settingsplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.settingsplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{173A5778-34BF-48A2-8A5E-6963CE922FED}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4B7D0B0C-CFF3-49C5-9BC3-FFABC031C822}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{7D4DFAF7-F2CE-4C91-91A4-514C9612914D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{9B58A6CE-B337-43D5-9C2F-8C6D92FBA094}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\ammyy"
Successfully deleted: [Folder] "C:\ProgramData\pc1data"
Successfully deleted: [Folder] "C:\Users\Marty\AppData\Roaming\pc cleaners"
Successfully deleted: [Folder] "C:\Users\Marty\AppData\Roaming\pcpro"
Successfully deleted: [Folder] "C:\Users\Marty\appdata\locallow\recipehub_2j"
Successfully deleted: [Folder] "C:\Users\Marty\appdata\locallow\recipehub_2jei"
Successfully deleted: [Folder] "C:\Program Files (x86)\recipehub_2jei"
Successfully deleted: [Empty Folder] C:\Users\Marty\appdata\local\{280CF035-5285-4C3A-9BF5-91FD805A3C42}
Successfully deleted: [Empty Folder] C:\Users\Marty\appdata\local\{DBCB0101-4141-49FF-BBCF-E302023C55D6}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/14/2014 at 10:29:29.21
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hope I posted everything correctly! Thanks again.

DaveFL

MrCharlie · June 14, 2014

Run another scan with RogueKiller and post the new log, let me know how it is.

MrC (be back a little later)

DaveFL · June 14, 2014

Thanks MrC!

the new roguekiller report:

RogueKiller V9.0.2.0 (x64) [Jun 3 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Marty [Admin rights]
Mode : Scan -- Date : 06/14/2014 11:28:16

¤¤¤ Bad processes : 1 ¤¤¤
[ZeroAccess] mcshield.exe -- [x] -> ERROR [12]

¤¤¤ Registry Entries : 23 ¤¤¤
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\GetSusp -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\GetSusp -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\GetSusp -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0 -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorUser : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | EnableLUA : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorUser : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | EnableLUA : 0 -> FOUND
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> FOUND
[PUM.Desktop] (X64) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0 -> FOUND
[PUM.Desktop] (X86) HKEY_USERS\S-1-5-21-1617529379-2784233811-108745753-1001\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0 -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤
[suspicious.Path] \\{9AD52BE1-60AA-41B8-8FC4-A4290EB10F3A} -- C:\Windows\system32\pcalua.exe (-a C:\Users\Marty\AppData\Roaming\v9\UninstallManager.exe -c -ptid=tugs) -> FOUND

¤¤¤ Files : 0 ¤¤¤

¤¤¤ HOSTS File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: SAMSUNG HD103SJ +++++
--- User ---
[MBR] 339053ccd380888a513d4babe099a448
[bSP] 2dfa851a71cb3d932cd438f3fdc85c0d : Unknown MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 14142 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 29044736 | Size: 939686 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3: Generic- SM/xD Picture USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

============================================
RKreport_SCN_06132014_223919.log - RKreport_SCN_06132014_224621.log - RKreport_SCN_06142014_112316.log

I've been surfing around and opening and closing IE and so far so good!

I'll keep 'test driving' it a little here...

DaveFL

MrCharlie · June 14, 2014

If there's no other problems.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
If you get Unsupported operating system. Aborting now, just reboot and try again.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

DaveFL · June 14, 2014

Things still look good...

Security check log:

Results of screen317's Security Check version 0.99.84
Windows 7 x64 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
McAfee Anti-Virus and Anti-Spyware
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java version out of Date!
Adobe Reader XI
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````

Thanks MrC!

DaveFL

MrCharlie · June 14, 2014

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Windows 7 x64 (UAC is disabled!)
Out of date service pack!! <---please visit Windows Update to fix this

------------------------------------

Java™ 6 Update 23 <------please uninstall from your add/remove programs

Download and install the latest version (Java™ 7 Update 60) from Here. Uncheck the box to install the Ask toolbar!!!, McAfee Security Scan Plus or any other free "stuff".

~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Download Delfix from here and save it to your desktop. (you may already have this)

Ensure Remove disinfection tools is checked.
Click the Run button.
Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (My Preventive Maintenance also found HERE)

Good Luck and Thanks for using the forum, MrC

DaveFL · June 14, 2014

Thanks MrC!

Sorry for the delayed reply but SP1 didn't want to install. Microsoft's Update Readiness Tool, or whatever Microsoft sent me to, ran a hotfix, then SP1 cooperated nicely.

The Clean up went as advertised.

Everything seems to be holding together nicely!!

I suppose the next 24 hrs or so will tell....

Thanks again for all your help!

You are the Best, Mr Charlie!

DaveFL

MrCharlie · June 15, 2014

OK...Take Care MrC

AdvancedSetup · June 17, 2014

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Re-occuring pup.optional.searchsafer

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