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Several problems


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I emailed MBAM help yesterday and got a reply that it would take 3 - 4 days to get an answer. Figured I'd try this forum for some help in the meantime.

 

When I switched on ym computer yesterday my MBAM wouldn't work and I had the following prolbems:-

 

1) When attempting to update, Malwarebytes says it cannot access the update server.

2) Real-time protection is active, but malicious website protection isn't.

3) Malwarebytes settings are all screwed up and won't stay set.

 

Any help out there, please?

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Hello and :welcome:

Let's try this first....

Thank You,

Firefox

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  • Root Admin

The logs indicate that multiple processes are crashing or not running correctly including your NETGEARGenieDaemon and MBAM and others. 

You also have an Alternate Data Stream on a file which is rare for most users.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks

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Hi,

 

Thanks for the info. I'm surprised to hear about the NETGEARGenieDaemon as I no longer have Netgear Genie installed.

 

I don't have a clue what you mean by Alternate Data Stream on a file so ... I can't even reply to that one!

 

I am currently running a scan after following instructions about the Chameleon thing.

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