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Welcome to the forum.......This is how it goes:

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
  • =========================================
    • On a clean machine, please download Farbar Recovery Scan Tool and save it to a flash drive.

      Note: You need to run the version compatible with your system.

      Plug the flashdrive into the infected PC.

    • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

      If you are using Vista or Windows 7 enter System Recovery Options.

      To enter System Recovery Options from the Advanced Boot Options:

      • Restart the computer.
      • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
      • Use the arrow keys to select the Repair your computer menu item.
      • Select US as the keyboard language settings, and then click Next.
      • Select the operating system you want to repair, and then click Next.
      • Select your user account an click Next.
      Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

      To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

      To enter System Recovery Options by using Windows installation disc:

      • Insert the installation disc.
      • Restart your computer.
      • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
      • Click Repair your computer.
      • Select US as the keyboard language settings, and then click Next.
      • Select the operating system you want to repair, and then click Next.
      • Select your user account and click Next.
    • On the System Recovery Options menu you will get the following options:

      Startup Repair

      System Restore

      Windows Complete PC Restore

      Windows Memory Diagnostic Tool

      Command Prompt

      Select Command Prompt

    • Once in the Command Prompt:
      • In the command window type in notepad and press Enter.
      • The notepad opens. Under File menu select Open.
      • Select "Computer" and find your flash drive letter and close the notepad.
      • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

        Note: Replace letter e with the drive letter of your flash drive.

      • The tool will start to run.
      • When the tool opens click Yes to disclaimer.
      • Press Scan button.
      • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
    MrC
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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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