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Installed Malware Bytes now No Internet


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One of my children installed a virus on my PC. I installed Malware Bytes and now I have no internet. I cannot post what it found because I cannot connect to the internet to get to this site (I'm on my ipad) Please help! I am working from home & terribly need my internet.

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Hello and Welcome to Malwarebytes

Sorry to hear that your internet is not working. More than likely this is being caused by the infection that was installed you your son. Malware removal is a tricky process and sometimes the leftovers need to be dealt with to get the computer back up and going.

Being that you are still infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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