Possible UPDATEFLASHPLAYER_.exe virus

[QTPi]

XP Home SP3 has problems, likely resulting from updatflashplayer. Error message about inability to read location 0x00000000 usually occurs on startup. Previous scan/repair cycles with Malwarebytes Premium, Webroot, and Hitman appear only partially successful. Can try to follow instructions in earlier UPDATEFLASHPLAYER_.exe topic, if that is recommended. Please advise.

 

FRST scan files follow:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:09-06-2014 03
Ran by Owner (administrator) on OWNER-9D4B002BA on 10-06-2014 14:39:02
Running from C:\Documents and Settings\Owner\Desktop
Platform: Microsoft Windows XP Home Edition Service Pack 3 (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(Seiko Epson Corporation) C:\WINDOWS\system32\escsvc.exe
(Oracle Corporation) C:\Program Files\Java\jre7\bin\jqs.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
(Realtek Semiconductor Corp.) C:\WINDOWS\RTHDCPL.exe
(Intel Corporation) C:\WINDOWS\system32\igfxtray.exe
(Intel Corporation) C:\WINDOWS\system32\hkcmd.exe
(Intel Corporation) C:\WINDOWS\system32\igfxpers.exe
(Intel Corporation) C:\WINDOWS\system32\igfxsrvc.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
(Microsoft Corporation) C:\Program Files\Messenger\msmsgs.exe
(Microsoft Corporation) C:\Program Files\Windows Desktop Search\WindowsSearch.exe
(Webroot) C:\Program Files\Webroot\WRSA.exe
(Webroot) C:\Program Files\Webroot\WRSA.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [RTHDCPL] => C:\WINDOWS\RTHDCPL.EXE [16859648 2008-01-09] (Realtek Semiconductor Corp.)
HKLM\...\Run: [Alcmtr] => C:\WINDOWS\ALCMTR.EXE [69632 2005-05-03] (Realtek Semiconductor Corp.)
HKLM\...\Run: [sunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM\...\Run: [EEventManager] => C:\Program Files\Epson Software\Event Manager\EEventManager.exe [1058400 2011-10-31] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [765528 2014-06-07] (Webroot)
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoViewOnDrive] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKLM\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKLM\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKLM\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKLM\...\Policies\Explorer: [NoViewContextMenu] 0
HKLM\...\Policies\Explorer: [NoShellSearchButton] 0
HKLM\...\Policies\Explorer: [NoFind] 0
HKLM\...\Policies\Explorer: [NoFile] 0
HKLM\...\Policies\Explorer: [HideClock] 0
HKLM\...\Policies\Explorer: [NoTrayContextMenu] 0
HKLM\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKLM\...\Policies\Explorer: [NoSetFolders] 0
HKLM\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKLM\...\Policies\Explorer: [NoSetTaskbar] 0
HKLM\...\Policies\Explorer: [NoDeletePrinter] 0
HKLM\...\Policies\Explorer: [NoDFSTab] 0
HKLM\...\Policies\Explorer: [NoChangeStartMenu] 0
HKLM\...\Policies\Explorer: [NoLogoff] 0
HKLM\...\Policies\Explorer: [NoWindowsUpdate] 0
HKLM\...\Policies\Explorer: [NoEncryptOnMove] 0
HKLM\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKLM\...\Policies\Explorer: [NoResolveSearch] 0
HKLM\...\Policies\Explorer: [NoSaveSettings] 0
HKLM\...\Policies\Explorer: [NoHardwareTab] 0
HKLM\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKLM\...\Policies\Explorer: [NoDesktop] 0
HKU\.DEFAULT\...\Policies\system: [DisableCMD] 0
HKU\.DEFAULT\...\Policies\system: [NoDispAppearancePage] 0
HKU\.DEFAULT\...\Policies\system: [NoDispBackgroundPage] 0
HKU\.DEFAULT\...\Policies\system: [NoDispSettingsPage] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoFolderOptions] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoControlPanel] 0
HKU\.DEFAULT\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\.DEFAULT\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\.DEFAULT\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\.DEFAULT\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoFind] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoFile] 0
HKU\.DEFAULT\...\Policies\Explorer: [HideClock] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoSetFolders] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoDFSTab] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoLogoff] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoResolveSearch] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoSaveSettings] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoHardwareTab] 0
HKU\.DEFAULT\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-19\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-19\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-19\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-20\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-20\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-20\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Run: [MSMSGS] => C:\Program Files\Messenger\msmsgs.exe [1695232 2008-04-14] (Microsoft Corporation)
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\...\Policies\Explorer: [NoStartMenuSubFolders] 0
Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
ShortcutTarget: Windows Search.lnk -> C:\Program Files\Windows Desktop Search\WindowsSearch.exe (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.earthlink.net/
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Webroot Filtering Extension - {C9C42510-9B41-42c1-9DCD-7282A2D07C61} - C:\Program Files\Webroot\WRData\PKG\Vistax86\wrflt.dll (Webroot)
BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKCU - &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)
Toolbar: HKCU - &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - C:\WINDOWS\system32\SHELL32.dll (Microsoft Corporation)
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1386295504375
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL (Microsoft Corporation)
ShellExecuteHooks: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll [304128 2009-05-24] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

FireFox:
========
FF ProfilePath: C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2vffhsto.default
FF Homepage: hxxp://my.earthlink.net/
FF Plugin: @adobe.com/FlashPlayer - C:\WINDOWS\system32\Macromed\Flash\NPSWF32_13_0_0_214.dll ()
FF Plugin: @java.com/DTPlugin,version=10.55.2 - C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.55.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF user.js: detected! => C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2vffhsto.default\user.js
FF SearchPlugin: C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\2vffhsto.default\searchplugins\avira-safesearch.xml
FF Extension: Webroot Filtering Extension - C:\Documents and Settings\All Users\Application Data\WRData\PKG\FIREFOX\WebrootSecure_SocketServer [2014-05-27]
FF HKLM\...\Firefox\Extensions: [webrootsecure@webroot.com] - C:\Documents and Settings\All Users\Application Data\WRData\PKG\FIREFOX\WebrootSecure_SocketServer
FF Extension: Webroot Filtering Extension - C:\Documents and Settings\All Users\Application Data\WRData\PKG\FIREFOX\WebrootSecure_SocketServer [2014-05-27]

Chrome:
=======
CHR HomePage: hxxp://www.google.com/
CHR StartupUrls: "",  "hxxp://my.earthlink.com/"
CHR Extension: (Google Docs) - C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-12-06]
CHR Extension: (Google Drive) - C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-12-06]
CHR Extension: (YouTube) - C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-12-06]
CHR Extension: (Google Search) - C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-12-06]
CHR Extension: (Google Wallet) - C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-12-06]
CHR Extension: (Gmail) - C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-12-06]
CHR HKLM\...\Chrome\Extension: [kjeghcllfecehndceplomkocgfbklffd] - C:\Documents and Settings\All Users\Application Data\WRData\PKG\CHROME\CHROME_1.0.0.32.crx [2014-05-27]

========================== Services (Whitelisted) =================

R2 EpsonBidirectionalService; C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe [94208 2006-12-19] (SEIKO EPSON CORPORATION) [File not signed]
R2 EpsonCustomerParticipation; C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [521600 2011-06-09] (SEIKO EPSON CORPORATION)
R2 EpsonScanSvc; C:\WINDOWS\system32\EscSvc.exe [122000 2011-12-12] (Seiko Epson Corporation)
R2 JavaQuickStarterService; C:\Program Files\Java\jre7\bin\jqs.exe [182696 2014-04-14] (Oracle Corporation)
R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation)
R2 WRSVC; C:\Program Files\Webroot\WRSA.exe [765528 2014-06-07] (Webroot)

==================== Drivers (Whitelisted) ====================

R3 HSF_DPV; C:\WINDOWS\System32\DRIVERS\HSF_DPV.sys [987904 2007-06-20] (Conexant Systems, Inc.)
R3 Linksys_adapter_H; C:\WINDOWS\System32\DRIVERS\AE1200xp.sys [1034240 2011-03-29] (Broadcom Corporation)
R3 MBAMProtector; C:\WINDOWS\system32\drivers\mbam.sys [23256 2014-05-12] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [110296 2014-06-10] (Malwarebytes Corporation)
R0 WRkrn; C:\WINDOWS\System32\drivers\WRkrn.sys [118240 2014-06-07] (Webroot)
S4 IntelIde; No ImagePath
U1 WS2IFSL;

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-06-10 14:34 - 2014-06-10 14:39 - 00019456 _____ () C:\Documents and Settings\Owner\Desktop\FRST.txt
2014-06-10 14:27 - 2014-06-10 14:39 - 00000000 ____D () C:\FRST
2014-06-10 14:02 - 2014-06-10 14:02 - 01177600 _____ (Farbar) C:\Documents and Settings\Owner\Desktop\FRST.exe
2014-06-07 10:14 - 2014-06-07 10:14 - 00012872 _____ (SurfRight B.V.) C:\WINDOWS\system32\bootdelete.exe
2014-06-07 10:14 - 2014-06-07 10:14 - 00000186 _____ () C:\WINDOWS\system32\bootdelete.lst
2014-05-31 14:36 - 2014-05-31 14:36 - 00033038 _____ () C:\WINDOWS\system32\.crusader
2014-05-31 13:14 - 2014-05-31 13:14 - 00000000 ____D () C:\Documents and Settings\Owner\Local Settings\Application Data\Adobe
2014-05-31 13:14 - 2014-05-31 13:14 - 00000000 _____ () C:\Documents and Settings\Owner\Desktop\Adobe_Flash_Setup.exe
2014-05-28 17:12 - 2014-06-07 10:01 - 00000617 _____ () C:\Documents and Settings\All Users\Desktop\Webroot SecureAnywhere.lnk
2014-05-28 17:10 - 2014-05-28 17:10 - 00017494 _____ () C:\Documents and Settings\Owner\My Documents\cc_20140528_171007.reg
2014-05-28 15:28 - 2014-05-28 15:28 - 00001610 _____ () C:\Documents and Settings\All Users\Desktop\HitmanPro.lnk
2014-05-28 15:28 - 2014-05-28 15:28 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\HitmanPro
2014-05-28 15:19 - 2014-05-28 15:19 - 00000000 ____D () C:\Program Files\HitmanPro
2014-05-28 15:18 - 2014-05-28 15:27 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\HitmanPro
2014-05-27 16:25 - 2014-06-10 14:11 - 00110296 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2014-05-27 16:22 - 2014-05-27 16:22 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes Anti-Malware
2014-05-27 16:21 - 2014-05-27 16:21 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-05-27 15:57 - 2014-05-12 07:26 - 00053208 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2014-05-27 14:26 - 2014-06-10 14:28 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\WRData
2014-05-27 14:26 - 2014-06-07 10:01 - 00118240 _____ (Webroot) C:\WINDOWS\system32\Drivers\WRkrn.sys
2014-05-27 14:26 - 2014-06-07 10:00 - 00154760 _____ (Webroot) C:\WINDOWS\system32\WRusr.dll
2014-05-27 14:26 - 2014-05-27 14:26 - 00000000 ____D () C:\Program Files\Webroot
2014-05-27 14:26 - 2014-05-27 14:26 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\Webroot SecureAnywhere
2014-05-27 13:18 - 2014-05-27 14:33 - 00000000 ____D () C:\Documents and Settings\Owner\Application Data\Bauqyqz
2014-05-26 17:57 - 2014-05-26 17:57 - 00003210 _____ () C:\Documents and Settings\Owner\My Documents\cc_20140526_175659.reg
2014-05-26 16:17 - 2014-05-28 16:51 - 00184962 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
2014-05-26 16:17 - 2014-05-28 16:51 - 00184962 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1614895754-616249376-1801674531-1003-0.dat
2014-05-26 15:59 - 2014-05-27 17:02 - 00000000 ____D () C:\WINDOWS\system32\NtmsData
2014-05-26 15:46 - 2014-05-28 16:52 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Package Cache
2014-05-25 10:53 - 2014-05-25 10:53 - 00000000 _____ () C:\Documents and Settings\Owner\Application Data\SharedSettings.ccs
2014-05-25 10:52 - 2014-05-25 10:52 - 00012326 _____ () C:\Documents and Settings\Owner\Local Settings\Application Data\mwwearts
2014-05-25 10:51 - 2014-05-25 10:51 - 00068314 _____ () C:\Documents and Settings\Owner\Local Settings\Application Data\xtaivofu
2014-05-11 15:48 - 2014-05-11 15:48 - 00000000 ____D () C:\Program Files\Mozilla Firefox

==================== One Month Modified Files and Folders =======

2014-06-10 14:39 - 2014-06-10 14:34 - 00019456 _____ () C:\Documents and Settings\Owner\Desktop\FRST.txt
2014-06-10 14:39 - 2014-06-10 14:27 - 00000000 ____D () C:\FRST
2014-06-10 14:39 - 2013-12-05 15:49 - 00000000 ____D () C:\Documents and Settings\Owner\Local Settings\Temp
2014-06-10 14:28 - 2014-05-27 14:26 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\WRData
2014-06-10 14:23 - 2014-02-07 01:23 - 00000420 _____ () C:\WINDOWS\Tasks\At3.job
2014-06-10 14:23 - 2014-02-05 15:23 - 00000414 _____ () C:\WINDOWS\Tasks\At1.job
2014-06-10 14:11 - 2014-05-27 16:25 - 00110296 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2014-06-10 14:04 - 2013-12-23 14:41 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job
2014-06-10 14:02 - 2014-06-10 14:02 - 01177600 _____ (Farbar) C:\Documents and Settings\Owner\Desktop\FRST.exe
2014-06-10 13:57 - 2013-12-05 16:27 - 00000886 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2014-06-10 10:23 - 2013-12-05 15:48 - 00032210 _____ () C:\WINDOWS\SchedLgU.Txt
2014-06-09 23:57 - 2013-12-05 15:24 - 01163347 _____ () C:\WINDOWS\WindowsUpdate.log
2014-06-09 16:57 - 2013-12-05 16:27 - 00000882 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2014-06-08 15:06 - 2014-03-27 11:36 - 00000216 _____ () C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
2014-06-08 01:41 - 2014-03-27 11:46 - 00000384 ____H () C:\WINDOWS\Tasks\Microsoft Antimalware Scheduled Scan.job
2014-06-07 10:14 - 2014-06-07 10:14 - 00012872 _____ (SurfRight B.V.) C:\WINDOWS\system32\bootdelete.exe
2014-06-07 10:14 - 2014-06-07 10:14 - 00000186 _____ () C:\WINDOWS\system32\bootdelete.lst
2014-06-07 10:01 - 2014-05-28 17:12 - 00000617 _____ () C:\Documents and Settings\All Users\Desktop\Webroot SecureAnywhere.lnk
2014-06-07 10:01 - 2014-05-27 14:26 - 00118240 _____ (Webroot) C:\WINDOWS\system32\Drivers\WRkrn.sys
2014-06-07 10:00 - 2014-05-27 14:26 - 00154760 _____ (Webroot) C:\WINDOWS\system32\WRusr.dll
2014-06-07 10:00 - 2013-12-05 07:17 - 00500160 _____ () C:\WINDOWS\system32\PerfStringBackup.INI
2014-06-07 09:55 - 2014-03-27 11:36 - 00000222 _____ () C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job
2014-06-07 09:55 - 2013-12-05 15:48 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT
2014-06-07 09:55 - 2013-12-05 07:19 - 00000159 _____ () C:\WINDOWS\wiadebug.log
2014-06-07 09:55 - 2013-12-05 07:19 - 00000048 _____ () C:\WINDOWS\wiaservc.log
2014-06-06 21:31 - 2013-12-05 15:49 - 00000278 ___SH () C:\Documents and Settings\Owner\ntuser.ini
2014-06-06 16:55 - 2013-12-22 16:00 - 00000000 ____D () C:\Program Files\CCleaner
2014-06-06 16:38 - 2008-04-14 05:00 - 00013646 _____ () C:\WINDOWS\system32\wpa.dbl
2014-06-04 13:24 - 2013-12-23 16:42 - 00002497 _____ () C:\Documents and Settings\Owner\Desktop\Microsoft Word 2003-7.lnk
2014-06-03 08:21 - 2013-12-05 15:47 - 00000000 __SHD () C:\Documents and Settings\NetworkService
2014-06-01 04:00 - 2013-12-05 15:48 - 00000000 __SHD () C:\Documents and Settings\LocalService
2014-05-31 14:36 - 2014-05-31 14:36 - 00033038 _____ () C:\WINDOWS\system32\.crusader
2014-05-31 13:14 - 2014-05-31 13:14 - 00000000 ____D () C:\Documents and Settings\Owner\Local Settings\Application Data\Adobe
2014-05-31 13:14 - 2014-05-31 13:14 - 00000000 _____ () C:\Documents and Settings\Owner\Desktop\Adobe_Flash_Setup.exe
2014-05-31 13:14 - 2013-12-23 14:41 - 00692400 _____ (Adobe Systems Incorporated) C:\WINDOWS\system32\FlashPlayerApp.exe
2014-05-31 13:14 - 2013-12-23 14:41 - 00070832 _____ (Adobe Systems Incorporated) C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
2014-05-28 17:10 - 2014-05-28 17:10 - 00017494 _____ () C:\Documents and Settings\Owner\My Documents\cc_20140528_171007.reg
2014-05-28 16:52 - 2014-05-26 15:46 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Package Cache
2014-05-28 16:51 - 2014-05-26 16:17 - 00184962 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
2014-05-28 16:51 - 2014-05-26 16:17 - 00184962 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1614895754-616249376-1801674531-1003-0.dat
2014-05-28 16:48 - 2014-01-04 13:24 - 00045219 _____ () C:\WINDOWS\setupapi.log
2014-05-28 15:28 - 2014-05-28 15:28 - 00001610 _____ () C:\Documents and Settings\All Users\Desktop\HitmanPro.lnk
2014-05-28 15:28 - 2014-05-28 15:28 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\HitmanPro
2014-05-28 15:27 - 2014-05-28 15:18 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\HitmanPro
2014-05-28 15:19 - 2014-05-28 15:19 - 00000000 ____D () C:\Program Files\HitmanPro
2014-05-27 18:18 - 2013-12-05 15:49 - 00000000 ____D () C:\Documents and Settings\Owner
2014-05-27 17:02 - 2014-05-26 15:59 - 00000000 ____D () C:\WINDOWS\system32\NtmsData
2014-05-27 16:59 - 2013-12-05 15:23 - 00000000 ____D () C:\WINDOWS\Registration
2014-05-27 16:22 - 2014-05-27 16:22 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes Anti-Malware
2014-05-27 16:22 - 2014-02-28 15:55 - 00000000 ____D () C:\Documents and Settings\Owner\Application Data\Malwarebytes
2014-05-27 16:22 - 2014-02-28 15:55 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Malwarebytes
2014-05-27 16:21 - 2014-05-27 16:21 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-05-27 14:33 - 2014-05-27 13:18 - 00000000 ____D () C:\Documents and Settings\Owner\Application Data\Bauqyqz
2014-05-27 14:26 - 2014-05-27 14:26 - 00000000 ____D () C:\Program Files\Webroot
2014-05-27 14:26 - 2014-05-27 14:26 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\Webroot SecureAnywhere
2014-05-27 13:19 - 2008-04-14 05:00 - 00000231 _____ () C:\WINDOWS\system.ini
2014-05-26 18:05 - 2013-12-05 16:32 - 00001945 _____ () C:\WINDOWS\epplauncher.mif
2014-05-26 18:02 - 2013-12-05 16:30 - 00002347 _____ () C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader XI.lnk
2014-05-26 18:02 - 2013-12-05 16:29 - 00000000 ____D () C:\Program Files\Common Files\Adobe
2014-05-26 17:57 - 2014-05-26 17:57 - 00003210 _____ () C:\Documents and Settings\Owner\My Documents\cc_20140526_175659.reg
2014-05-26 16:30 - 2013-12-05 15:47 - 00000000 ____D () C:\Documents and Settings\NetworkService\Local Settings\Temp
2014-05-26 15:59 - 2013-12-05 07:10 - 00000000 ____D () C:\WINDOWS\repair
2014-05-25 10:53 - 2014-05-25 10:53 - 00000000 _____ () C:\Documents and Settings\Owner\Application Data\SharedSettings.ccs
2014-05-25 10:52 - 2014-05-25 10:52 - 00012326 _____ () C:\Documents and Settings\Owner\Local Settings\Application Data\mwwearts
2014-05-25 10:51 - 2014-05-25 10:51 - 00068314 _____ () C:\Documents and Settings\Owner\Local Settings\Application Data\xtaivofu
2014-05-21 21:58 - 2013-12-05 16:28 - 00001813 _____ () C:\Documents and Settings\All Users\Desktop\Google Chrome.lnk
2014-05-14 01:19 - 2013-12-06 14:03 - 00000000 ____D () C:\WINDOWS\system32\MRT
2014-05-14 01:17 - 2013-12-06 13:57 - 90547776 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2014-05-13 13:47 - 2013-12-05 16:27 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-05-12 07:26 - 2014-05-27 15:57 - 00053208 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2014-05-12 07:25 - 2014-02-28 15:55 - 00023256 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbam.sys
2014-05-11 15:48 - 2014-05-11 15:48 - 00000000 ____D () C:\Program Files\Mozilla Firefox

Files to move or delete:
====================
C:\Windows\Tasks\At1.job
C:\Windows\Tasks\At3.job


Some content of TEMP:
====================
C:\Documents and Settings\Owner\Local Settings\Temp\avgnt.exe
C:\Documents and Settings\Owner\Local Settings\Temp\install_flashplayer13x32_mssd_aaa_aih.exe


==================== Bamital & volsnap Check =================

C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x86) Version:09-06-2014 03
Ran by Owner at 2014-06-10 14:39:31
Running from C:\Documents and Settings\Owner\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Webroot SecureAnywhere (Disabled - Up to date) {D486329C-1488-4CEB-9CC8-D662B732D904}

==================== Installed Programs ======================

32 bit Windows Card Reader Driver (HKLM\...\{CE6DEE87-1C87-42ED-A108-7369BFE9076F}) (Version: 1.1.0.0 - TEAC)
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
Adobe Flash Player 13 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant D850 PCI V.92 Modem (HKLM\...\CNXT_MODEM_PCI_HSF) (Version:  - )
EPSON Connect version 1.0 (HKLM\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.0.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Google Chrome (HKLM\...\{1B729E3D-B16D-3A41-A9AE-6AEC20C6580D}) (Version: 65.156.32831 - Google, Inc.)
Google Update Helper (Version: 1.3.24.7 - Google Inc.) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.216 - SurfRight B.V.)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® PRO Network Connections 12.1.12.0 (HKLM\...\{777CA40C-0206-4EF6-A0FC-618BF06BF8D0}) (Version:  - Intel)
Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
K-Lite Codec Pack 10.1.5 Full (HKLM\...\KLiteCodecPack_is1) (Version: 10.1.5 - )
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Office Standard Edition 2003 (HKLM\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Mozilla Firefox 29.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Open It! (HKLM\...\OpenIt Open It!) (Version: 1.1.1 - OpenIt)
OpenOffice 4.0.1 (HKLM\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.5548 - Realtek Semiconductor Corp.)
Software Updater (HKLM\...\{A3B308B9-BE96-4334-816F-3D82B19A7DE2}) (Version: 4.1.7 - SEIKO EPSON CORPORATION)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft Windows (KB971513) (HKLM\...\KB971513) (Version:  - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2808679) (HKLM\...\KB2808679) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Webroot SecureAnywhere (HKLM\...\WRUNINST) (Version: 8.0.4.73 - Webroot)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows Search 4.0 (HKLM\...\KB940157) (Version: 04.00.6001.503 - Microsoft Corporation)
Zip Extractor Packages (HKCU\...\Zip Extractor Packages) (Version:  - ) <==== ATTENTION

==================== Restore Points  =========================

13-03-2014 18:42:30 Software Distribution Service 3.0
14-03-2014 18:42:07 Software Distribution Service 3.0
15-03-2014 18:42:05 Software Distribution Service 3.0
16-03-2014 09:23:03 Software Distribution Service 3.0
16-03-2014 14:50:21 Software Distribution Service 3.0
17-03-2014 14:55:58 System Checkpoint
17-03-2014 15:03:27 Software Distribution Service 3.0
18-03-2014 15:03:21 Software Distribution Service 3.0
19-03-2014 15:03:15 Software Distribution Service 3.0
20-03-2014 14:44:14 Software Distribution Service 3.0
20-03-2014 15:03:14 Software Distribution Service 3.0
21-03-2014 15:03:16 Software Distribution Service 3.0
22-03-2014 15:03:14 Software Distribution Service 3.0
23-03-2014 09:10:24 Software Distribution Service 3.0
23-03-2014 20:42:17 Software Distribution Service 3.0
24-03-2014 20:42:16 Software Distribution Service 3.0
25-03-2014 20:42:16 Software Distribution Service 3.0
26-03-2014 20:43:23 Software Distribution Service 3.0
27-03-2014 05:03:19 Software Distribution Service 3.0
28-03-2014 05:39:24 System Checkpoint
28-03-2014 18:46:57 Software Distribution Service 3.0
29-03-2014 18:46:50 Software Distribution Service 3.0
30-03-2014 18:46:47 Software Distribution Service 3.0
31-03-2014 19:28:57 System Checkpoint
01-04-2014 20:02:33 Software Distribution Service 3.0
02-04-2014 20:02:29 Software Distribution Service 3.0
03-04-2014 20:02:24 Software Distribution Service 3.0
04-04-2014 20:02:10 Software Distribution Service 3.0
05-04-2014 20:02:34 Software Distribution Service 3.0
06-04-2014 09:18:14 Software Distribution Service 3.0
06-04-2014 20:02:35 Software Distribution Service 3.0
07-04-2014 20:02:38 Software Distribution Service 3.0
08-04-2014 21:14:45 System Checkpoint
09-04-2014 14:32:48 Software Distribution Service 3.0
10-04-2014 04:23:37 Software Distribution Service 3.0
10-04-2014 16:28:09 Software Distribution Service 3.0
11-04-2014 16:28:58 Software Distribution Service 3.0
12-04-2014 16:50:26 System Checkpoint
12-04-2014 19:57:48 Software Distribution Service 3.0
13-04-2014 08:49:32 Software Distribution Service 3.0
13-04-2014 19:57:41 Software Distribution Service 3.0
14-04-2014 19:57:52 Software Distribution Service 3.0
15-04-2014 19:57:47 Software Distribution Service 3.0
16-04-2014 19:58:00 Software Distribution Service 3.0
17-04-2014 20:02:33 System Checkpoint
18-04-2014 19:57:55 Software Distribution Service 3.0
19-04-2014 04:59:17 Installed Java 7 Update 55
20-04-2014 05:02:53 System Checkpoint
20-04-2014 09:07:03 Software Distribution Service 3.0
20-04-2014 15:10:09 Software Distribution Service 3.0
21-04-2014 15:10:17 Software Distribution Service 3.0
22-04-2014 15:10:10 Software Distribution Service 3.0
23-04-2014 15:10:12 Software Distribution Service 3.0
24-04-2014 15:10:17 Software Distribution Service 3.0
25-04-2014 15:10:19 Software Distribution Service 3.0
26-04-2014 15:10:23 Software Distribution Service 3.0
27-04-2014 09:06:45 Software Distribution Service 3.0
27-04-2014 15:11:04 Software Distribution Service 3.0
28-04-2014 15:10:27 Software Distribution Service 3.0
29-04-2014 15:10:45 Software Distribution Service 3.0
30-04-2014 15:10:36 Software Distribution Service 3.0
01-05-2014 15:10:35 Software Distribution Service 3.0
02-05-2014 15:10:37 Software Distribution Service 3.0
03-05-2014 00:37:36 Software Distribution Service 3.0
04-05-2014 01:10:50 System Checkpoint
04-05-2014 08:46:56 Software Distribution Service 3.0
04-05-2014 14:06:03 Software Distribution Service 3.0
05-05-2014 14:06:07 Software Distribution Service 3.0
06-05-2014 14:06:07 Software Distribution Service 3.0
07-05-2014 14:06:11 Software Distribution Service 3.0
08-05-2014 14:06:24 Software Distribution Service 3.0
09-05-2014 14:06:17 Software Distribution Service 3.0
10-05-2014 14:06:08 Software Distribution Service 3.0
11-05-2014 08:46:56 Software Distribution Service 3.0
11-05-2014 14:05:59 Software Distribution Service 3.0
12-05-2014 14:06:01 Software Distribution Service 3.0
13-05-2014 20:58:38 Software Distribution Service 3.0
14-05-2014 08:17:52 Software Distribution Service 3.0
15-05-2014 08:37:50 System Checkpoint
15-05-2014 19:45:14 Software Distribution Service 3.0
16-05-2014 19:45:06 Software Distribution Service 3.0
17-05-2014 19:45:23 Software Distribution Service 3.0
18-05-2014 08:37:07 Software Distribution Service 3.0
18-05-2014 19:45:25 Software Distribution Service 3.0
19-05-2014 19:52:25 System Checkpoint
20-05-2014 16:47:31 Software Distribution Service 3.0
21-05-2014 16:47:54 Software Distribution Service 3.0
22-05-2014 16:47:56 Software Distribution Service 3.0
23-05-2014 18:46:27 Software Distribution Service 3.0
24-05-2014 19:15:50 System Checkpoint
25-05-2014 08:49:08 Software Distribution Service 3.0
25-05-2014 16:10:47 Software Distribution Service 3.0
26-05-2014 17:09:16 System Checkpoint
26-05-2014 23:29:38 Software Distribution Service 3.0
28-05-2014 00:15:18 System Checkpoint
29-05-2014 00:58:03 System Checkpoint
30-05-2014 01:11:21 System Checkpoint
31-05-2014 02:53:33 System Checkpoint
01-06-2014 03:45:41 System Checkpoint
02-06-2014 04:45:40 System Checkpoint
03-06-2014 16:03:18 System Checkpoint
04-06-2014 16:46:50 System Checkpoint
05-06-2014 17:20:17 System Checkpoint
06-06-2014 17:29:55 System Checkpoint
06-06-2014 23:40:55 Installed Microsoft Fix it 50267
07-06-2014 23:59:31 System Checkpoint
09-06-2014 00:16:52 System Checkpoint
10-06-2014 01:19:57 System Checkpoint

==================== Hosts content: ==========================

2008-04-14 05:00 - 2008-04-14 05:00 - 00000734 ____A C:\WINDOWS\system32\Drivers\etc\hosts
127.0.0.1       localhost

==================== Scheduled Tasks (whitelisted) =============

Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\WINDOWS\Tasks\At1.job => C:\DOCUME~1\Owner\APPLIC~1\DIGITA~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
Task: C:\WINDOWS\Tasks\At3.job => C:\DOCUME~1\NETWOR~1\APPLIC~1\DIGITA~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\Microsoft Antimalware Scheduled Scan.job => c:\Program Files\Microsoft Security Client\MpCmdRun.exe
Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job => C:\WINDOWS\system32\xp_eos.exe
Task: C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job => C:\WINDOWS\system32\xp_eos.exe

==================== Loaded Modules (whitelisted) =============


==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot => "AlternateShell"=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"

==================== EXE Association (whitelisted) =============



HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-21-1614895754-616249376-1801674531-1003\Software\Classes\exefile: "%1" %* <===== ATTENTION!

==================== Disabled items from MSCONFIG ==============


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (06/10/2014 02:32:29 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application frst.exe, version 9.6.2014.3, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000116f4.
Processing media-specific event for [frst.exe!ws!]

Error: (06/03/2014 10:30:10 AM) (Source: Application Error) (EventID: 1001) (User: )
Description: Fault bucket 280995442.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (06/03/2014 09:08:36 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application mbam.exe, version 1.0.0.532, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00012580.
Processing media-specific event for [mbam.exe!ws!]

Error: (05/28/2014 04:32:49 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application setup.exe, version 14.0.4.632, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/27/2014 04:04:26 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application hh.exe, version 5.2.3790.2453, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/27/2014 03:49:02 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application firefox.exe, version 29.0.1.5239, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/27/2014 03:46:44 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application mbam.exe, version 1.75.0.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/27/2014 03:44:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application firefox.exe, version 29.0.1.5239, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/27/2014 03:44:06 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application firefox.exe, version 29.0.1.5239, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/27/2014 03:43:19 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: Hanging application firefox.exe, version 29.0.1.5239, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (06/10/2014 02:23:00 PM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At3.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 02:23:00 PM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At1.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 01:23:00 PM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At3.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 01:23:00 PM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At1.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 00:23:00 PM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At3.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 00:23:00 PM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At1.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 11:23:00 AM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At3.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 11:23:00 AM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At1.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 10:23:00 AM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At3.job command failed to start due to the following error:
%%2147942403

Error: (06/10/2014 10:23:00 AM) (Source: Schedule) (EventID: 7901) (User: )
Description: The At1.job command failed to start due to the following error:
%%2147942403


Microsoft Office Sessions:
=========================
Error: (06/10/2014 02:32:29 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: frst.exe9.6.2014.3ntdll.dll5.1.2600.6055000116f4

Error: (06/03/2014 10:30:10 AM) (Source: Application Error) (EventID: 1001) (User: )
Description: 280995442

Error: (06/03/2014 09:08:36 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: mbam.exe1.0.0.532ntdll.dll5.1.2600.605500012580

Error: (05/28/2014 04:32:49 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: setup.exe14.0.4.632hungapp0.0.0.000000000

Error: (05/27/2014 04:04:26 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: hh.exe5.2.3790.2453hungapp0.0.0.000000000

Error: (05/27/2014 03:49:02 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: firefox.exe29.0.1.5239hungapp0.0.0.000000000

Error: (05/27/2014 03:46:44 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: mbam.exe1.75.0.1hungapp0.0.0.000000000

Error: (05/27/2014 03:44:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: firefox.exe29.0.1.5239hungapp0.0.0.000000000

Error: (05/27/2014 03:44:06 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: firefox.exe29.0.1.5239hungapp0.0.0.000000000

Error: (05/27/2014 03:43:19 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: firefox.exe29.0.1.5239hungapp0.0.0.000000000


==================== Memory info ===========================

Percentage of memory in use: 22%
Total physical RAM: 3317.1 MB
Available physical RAM: 2586.96 MB
Total Pagefile: 5201.44 MB
Available Pagefile: 4560.16 MB
Total Virtual: 2047.88 MB
Available Virtual: 1934.69 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:232.77 GB) (Free:109.13 GB) NTFS ==>[Drive with boot components (Windows XP)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows XP) (Size: 233 GB) (Disk ID: 41AB2316)
Partition 1: (Not Active) - (Size=55 MB) - (Type=DE)
Partition 2: (Active) - (Size=233 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

[QTPi]

Hello,

Did I present my question poorly, or say something wrong? I see others getting helpful replies, but no joy here. 8~(

Referral to another thread would be fine, but I don't know which other thread would be best suited to my situation.

BTW, both my machines have MWB Premium, and both have similar infections. We have submitted a Support request for the other machine, but nothing heard yet.

Many thanks if you can advise me, QTPi

 

[AdvancedSetup]

No, nothing wrong just busy site and volunteers may not like working on certain issues.

 

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 

If you're using

Peer 2 Peer

software such as

uTorrent, BitTorrent

or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have

illegal/cracked software, cracks, keygens etc

. on the system, please remove or uninstall them now and read the policy on

Piracy

.

 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

• Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
• If the log is too large then you can use attachments by clicking on the More Reply Options button.
• Please enable your system to show hidden files: How to see hidden files in Windows
• Make sure you're subscribed to this topic:
  
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
    

  [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)
  

 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 

Link 1

Link 2

• On Windows XP double-click on the Rkill desktop icon to run the tool.
• On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
• If the tool does not run from any of the links provided, please let me know.
• Do not reboot the computer, you will need to run the application again.
  

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
    

  [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
  

STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.
  

Thank you
 

[QTPi]

Hi Ron, Thank you for your helpful reply! I very much appreciate it. I'll block out some time this weekend, get plenty of coffee on board, and try very hard to follow your instructions to the letter. QTPi

[AdvancedSetup]

Okay - I'll check back when I can over the weekend but it is Father's Day on Sunday and I'm on the road a bit tomorrow so will get back with you when I can.

Cheers

[QTPi]

Travel safely Ron, and I hope you enjoy Father's Day. I'll be grateful for your comments when you have time to reply again. ...Pi

[QTPi]

Hi Ron, Here is the detailed response. I did have a few glitches, which I'll list first:

 

a. I didn't notice the link to show hidden files until I had already done a couple of the scans. If that invalidates my scans, please advise, and I'll redo everything.

b. On Step 02 (after I figured out what "MBAM" was), it wasn't clear whether I should have "protection" enabled or disabled. I left them disabled, based on earlier instructions to disable malware protection during scans. If that was wrong, please advise, and I'll redo.

c. RogueKiller didn't save its log file to Desktop, but rather to a log folder under its application data. But I found it, copied it to Desktop, and then copied it into the body of this message (below).

 

Step 00. I did run RKill. It generated a log, but I haven't included it in this response, because your instructions didn't ask for it.

 

Step 01. I did run ERUNT, and it appeared to install and run correctly.

 

Step 02. See item b above. Log file is quoted below.

 

Step 03. See item c above. Log file is quoted below, under MBAM log.

 

MBAM Log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/16/2014
Scan Time: 10:51:12 AM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.16.07
Rootkit Database: v2014.06.02.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Owner

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 251443
Time Elapsed: 12 min, 53 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

RogueKiller Log:

RogueKiller V9.0.2.0 [Jun  3 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Scan -- Date : 06/16/2014  11:14:03

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 25 ¤¤¤
[PUM.Policies] HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableCMD : 0  -> FOUND
[PUM.Policies] HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableCMD : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableCMD : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-21-1614895754-616249376-1801674531-1003\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableCMD : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-21-1614895754-616249376-1801674531-1003\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-21-1614895754-616249376-1801674531-1003\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableCMD : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableCMD : 0  -> FOUND
[PUM.Policies] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Desktop] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] HKEY_USERS\S-1-5-21-1614895754-616249376-1801674531-1003\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND

¤¤¤ Scheduled tasks : 3 ¤¤¤
[suspicious.Path] At1.job -- C:\DOCUME~1\Owner\APPLIC~1\DIGITA~1\UPDATE~1\UPDATE~1.EXE (/Check) -> FOUND
[suspicious.Path] At3.job -- C:\DOCUME~1\NETWOR~1\APPLIC~1\DIGITA~1\UPDATE~1\UPDATE~1.EXE (/Check) -> FOUND
[suspicious.Path] Microsoft Antimalware Scheduled Scan.job -- c:\Program Files\Microsoft Security Client\MpCmdRun.exe (Scan -ScheduleJob -RestrictPrivileges) -> FOUND

¤¤¤ Files : 0 ¤¤¤

¤¤¤ HOSTS File : 1 ¤¤¤
[C:\WINDOWS\System32\drivers\etc\hosts] 127.0.0.1       localhost

¤¤¤ Antirootkit : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST3250310AS +++++
--- User ---
[MBR] 1a99af80525e1edd95bedee968003b8d
[bSP] 11d467b9f31927f29d49c85858b51038 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 112455 | Size: 238355 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: TEAC USB   HS-CF Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: TEAC USB   HS-xD/SM USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3: TEAC USB   HS-MS Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: TEAC USB   HS-SD Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 

------------------------

Note: When I browsed the text under the RogueKiller tabs, I thought I saw more reported items than I see in this log. So it's unclear to me whether or not the log is complete.

 

Many thanks, QTPi

[AdvancedSetup]

Thank you for the logs and the well wishes for Father's day. I had a good time I hope you did as well.

Let me have you run the following please. As stated previously make sure you have your data backed up as a safety precaution.

Please visit this webpage and read the ComboFix User's Guide:

• Once you've read the article and are ready to use the program you can download it directly from the link below.
• Important! - Please make sure you save combofix to your desktop and do not run it from your browser
• Direct download link for: ComboFix.exe
• Please make sure you disable your security applications before running ComboFix.
• Once Combofix has completed it will produce and open a log file. Please be patient as it can take some time to load.
• Please attach that log file to your next reply.
• If needed the file can be located here: C:\combofix.txt
• NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.

[QTPi]

Hello again,

I downloaded and ran ComboFix, as instructed.

The only apparent glitch was that ComboFix gave me a warning message about Webroot running, with possible interference. But my Webroot subscription had expired, and I had also disabled its protections from the taskbar menu. Apparently, ComboFix wasn't going to be happy with anything less than a Webroot uninstall, followed by a reboot toComboFix.txt. But ComboFix wouldn't let me exit the Run process to do those things, so I had to continue.

The ComboFix run appeared to go smoothly, with no error messages. The log is attached, as instructed.

Many thanks,

QTPi (OldEd at the keyboard)

 

[AdvancedSetup]

Thanks for the log from Combofix. Nothing too serious there.

Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.

Please download JavaRa-1.16 and save it to your computer.

• Double click to open the zip file and then select all and choose Copy.
• Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
• Quit all browsers and other running applications.
• Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location and post it in your next reply.
• Then RESTART THE COMPUTER

 

 

 

Next:

Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus
  

STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  

STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07


Please go here to run the online antivirus scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
    

  
  [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.
  

STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
  

[QTPi]

Hi Ron,

Wow, that was quite a list of scans! But here are the results:

JavaRa: JavaRa.log

JRT: JRT.txt

AdwCleaner: AdwCleanerS0.txt

MBAM: AdwCleanerS0.txt

ESET: ESETlog.txt

FRST: FRST.txt

I noticed that the ESET found a few things it didn't like. Should I forget about Java, or is there a safe version I should install?

Thanks, QTPi (proxy OldEd)

 

 

MBAMhistorylog.txt

[AdvancedSetup]

The logs look pretty good now. How is the computer running now?

Are there still any signs of an infection or updateflashplayer issues?

Please download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

[QTPi]

Hi Ron, 

Many thanks for another speedy response! The results of the Security Check scan are at the bottom of this post.

This computer does not currently display error messages, or other overt signs of infection. However, the overall performance is still severely degraded. Disk access time has increased by a factor of about ten (!), and internet download speed is about 25 to 50% of normal. As an example, when the machine has finished booting (about a 5 minute process), and I invoke Firefox, Firefox takes about 1 minute to load. Nothing at all seems to be happening for the first 20 seconds or so, not even an hourglass display.

 

This drastic slowdown occurred when two other things were going on: (1) the apparent UpdateFlashPlayer exposure, AND (2) the last of Microsoft's XP updates. (I have seen speculation on the Net that one or more of those updates was actually designed to sabotage XP performance, so as to accelerate movement to a newer OS. But of course, there is a lot of uninformed speculation on the Net.)

There are also a few minor problems remaining: I currently don't have either a working Java installation or a working Flash installation. This adversely affects quite a few websites. I would be grateful for tips on how to reinstall these applications, if it can be done safely.

Also, do you think it would be a good idea to let ESET have a go at removing the fragments it didn't like?

 

Sincerely, OldEd for QTPi

 

 

Results of screen317's Security Check version 0.99.85  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 ESET Online Scanner v3   
`````````Anti-malware/Other Utilities Check:`````````
 CCleaner     
  Adobe Flash Player     13.0.0.214 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox 29.0.1 Firefox out of Date!  
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 1%
````````````````````End of Log``````````````````````
 

[AdvancedSetup]

You can ignore the items that ESET found they're not a threat - just some PUP

 

Please try the following.


STEP 1
Please run a Full Disk Check on your system drive. If needed here are some links on how to run a Disk Check.

On Windows XP the disk check log is in the Event Logs under Application with a heading source of Winlogon

How to Run a Chkdsk Function on Windows XP

How to view and manage event logs in Event Viewer in Windows XP

It should take at least 10 minutes to run a Full Disk Check but could potentially take hours. Do not shut the computer off while it's running.
Then after it completes and restarts find the log in the Event Viewer as shown in the link above and copy/paste the log results back here on your next reply.


STEP 2
Please visit each of the following sites and lets reset all of your browsers back to defaults to prevent unexpected issues.
If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in.

Internet Explorer
How to reset Internet Explorer settings

Firefox
Click on Help / Troubleshooting Information then click on the Reset Firefox button.

Chrome
Chrome - Reset browser settings

Opera
How to Perform a (really) clean Reinstall of Opera


STEP 3
Please visit the site below and download their tool to run it and have it manually remove Flash for you. Make sure you quit all applications and browsers before running it.
Manually uninstall the Adobe Flash Player

They have links at the bottom to check on issues if it won't reinstall properly
Flash Player Help / Installation problems | Flash Player | Windows

STEP 4
If you can do without Java that would really be the best choice. If you really have to have it then you can visit this link to get the latest version.
Get Java

STEP 5
Please Run TFC by OldTimer to clear temporary files:

• Download TFC from here and save it to your desktop.
• http://oldtimer.geekstogo.com/TFC.exe
• Close any open programs and Internet browsers.
• Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
• Please be patient as clearing out temp files may take a while.
• Once it completes you may be prompted to restart your computer, please do so.
• Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.
• Then RESTART THE COMPUTER

[QTPi]

Hi Ron,

 

I started chkdsk last night. It took about 10 hours to run. (That's an example of the recent extreme slowness of the system, I think.)

 

It took me some time to find the chkdsk log, in part because Microsoft's description of the relevant Control Panel menus doesn't match the actual menus! But I think I did find the right info, and it's quoted below.

 

I will address your recommended resets and such later today or tomorrow, when there's a hole in my schedule. But I have an uneasy feeling that either the virus or MS has caused some sophisticated damage to the system; and at this point, I'm not too optimistic that normal speed can be recovered.

 

Thanks again, QTPi's Assistant

 

 

Checking file system on C:

The type of the file system is NTFS.

A disk check has been scheduled.

Windows will now check the disk.

Cleaning up minor inconsistencies on the drive.

Cleaning up 138 unused index entries from index $SII of file 0x9.

Cleaning up 138 unused index entries from index $SDH of file 0x9.

Cleaning up 138 unused security descriptors.

CHKDSK is verifying Usn Journal...

Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...

File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...

Free space verification is complete.

244075544 KB total disk space.

129305128 KB in 72915 files.

 

[AdvancedSetup]

Yes that is the relevant log for the disk check. Okay go ahead and post back the results of the other stuff when you can.

 

Cheers

[QTPi]

Hi Ron,

 

I reset IE8 and Firefox, as instructed. No issues with that. I then set home pages to Earthlink, and made FF the default browser.

 

Note: FF is still extremely slow to load after rebooting. It takes about 40+ seconds, vs. about 10 seconds for IE8. Do you think that it might help to uninstall and then reinstall FF? Other applications are somewhat slow to load, but not extremely slow like FF. (Apart from slowness, this machine seems to be running pretty well, with no error messages, freezes, or crashes.)

 

I uninstalled Flash, and then reinstalled from Adobe website. No apparent issues, but I haven't tried playing Flash content yet.

 

Per your recommendation, I have left Java uninstalled until there is a compelling need, or a super-safe version available.

 

I downloaded and ran TFC, again without apparent issues. It asked for reboot, as expected.

 

Important question: At present, this machine has MBAM, but no AV program per se. Would AVG Free be an acceptable companion for MBAM, or is there another AV program that you think would be more suitable? And would you expect any problem installing AVG (or other AV) with MBAM already installed?

 

Another question: Desktop is now rather crowded with all your recommended diagnostic and repair programs, together with their log files. Can you suggest which ones to keep for possible future use, and which ones I can delete?

 

Thanks again, QTPi's Assistant.

[AdvancedSetup]

Yes I would recommend backing up your bookmarks for Firefox and then uninstalling it. Reboot and then reinstall it and hopefully it should be much faster.

Please try the Flash content and let me know.

Using the information below you should be able to clean up and remove the tools used. Typically you really don't need to keep any of them on hand as they're updated almost daily so if/when you'd need them they would be outdated anyways.



At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.

Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.


If there are any other left over Folders, Files, Logs then you can delete them on your own.

Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.

• How Malware Spreads - How did I get infected
• Best Practices for Safe Computing - Prevention of Malware Infection
• Avoiding those unwanted free applications
• A close look at how Oracle installs deceptive software with Java updates
• IAC / Ask.com toolbars
• Malwarebytes Unpacked Blog

If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!