Can't Enable Real-Time Protection

[Mike98765]

Hello, I originally purchased Malwarebytes Pro 1.75 and later upgraded to Malwarebytes Premium 2.0.2. After installing, I noticed I still have 1.75 on my PC. The problem is I can't get "Real-Time Protection" enabled on 2.0.2. I uninstalled 1.75, but the "Fix Now" button still won't enable on 2.0.2. Also, Malwarebytes doesn't Start-Up with Windows even though it's set up to in settings. Does anyone know how to enable Real-Time Protection? Should I keep both versions? How do I get it to start up with windows? Thanks

[John L. Galt]

Hello and

• Please uninstall your current version of MBAM and reinstall the latest version. MBAM Clean Removal Process 2x
• If that does not correct the issue then please read the following and post back the requested logs. - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their Solutions

Thank You

[Mike98765]

Hi it's me. I used the uninstall tool you gave me and it worked. Now I have Malwarebytes 2.0.2 as my only Version, "Real-Time Protection" is working, and it starts with Windows. Thanks for the help.  

[AdvancedSetup]

Great, glad all is working well for you now. I'll go ahead then and close your topic now.

Take care