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Malicious website protection repeatedly getting disabled, and other problems


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Hello,

 

I've recently been having an issue with Malwarebytes recently (as in, just today). Malwarebytes' malicious website protection is repeatedly being disabled, and it becomes disabled again not too long after I re-enable it. I'm also getting a message that says that the Malwarebytes anti-malware database is missing or corrupt. I've been clicking yes and redownloading the database, which leads to MBAM scanning my computer, but no malware is being found. I don't know that to do. What do you recommend?

 

On another note, as of 2.0, MBAM often gets stuck on singular files during scans for periods of about an hour. How would I solve this problem as well? MBAM used to only take 11-15 minutes to scan my computer beforehand.

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Hi,Goetia, and :welcome:

Thank You

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  • 5 weeks later...

Hello and :welcome: , @kewfriend:
 
We are disappointed to hear that you are having issues with the program.
Each computer is unique.
Problems that sound "the same" most often are not.
The same is true for solutions.
They most often need to be individualized.

Even though this topic was started by another user a month ago and (s)he has not returned, it is less confusing for everyone if we try to stick to "one user per topic".
And we need a bit more information about your system in order to better assist you.
 
So, I suggest the following:

 

  •  Please read the following pinned topic - Diagnostic Logs
  • Then, please start a NEW, SEPARATE topic using the cjfj.png button and include ALL 3 requested logs in that post.

The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.

Thanks for your patience and understanding,

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