I think i'm infected

[Akun1]

hello, im new in this world of virus

 

i'm planning to reinstall windows because my pc is kind of slow, but first, i would like to see if it has trojans, spyware or something

 

should i clean my pc first before reinstall windows or if i reinstall it, its going to be clean of virus?

 

hope you can help me

[Psychotic]

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

• First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  

 
 
 
 
 
HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs is required to determine the presence of malware.
 
 
 
 
Scan with FRST in normal mode

Please download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties)
 

• Run FRST.
• Don´t change one of the checkboxes and hit Scan.
• Logfiles are created on your desktop.
• Poste the FRST.txt and (after the first scan only!) the Addition.txt.
  

 
 
 
 
 
Scan with TDSS-Killer

Please read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.

Download TDSSKiller.zip and extract to your desktop

• Execute TDSSKiller.exe by doubleclicking on it.
• Press Start Scan
• If Malicious objects are found, do NOT select Copy to quarantine. Change the action to Skip, and save the log.
• Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt
  

Please attach this file to your next reply.

[Akun1]

Farbar's Recovery Scan Tool

 

 

 

 

 

 

 

 

FRST.txt

Addition.txt

[Akun1]

Scan with TDSS-Killer

TDSSKiller.3.0.0.39_10.06.2014_17.49.19_log.txt

[Psychotic]

Add-/remove programms

Click on start-->control panel.

Vista/7: Open Programs and Features
XP: Open add/remove programs

Search for and remove the following programs

Iminent

Close the window.

 

 

 

Fix with FRST (normal mode)

WARNING: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

• Download the attached fixlist.txt and save it to the location where FRST is saved to.
• Run FRST.exe (on 64bit, run FRST64.exe) and press the Fix button just once and wait.
• The tool will make a log (Fixlog.txt) which you find where you saved FRST. Please post it to your reply.
  

 
 
 
Full System Scan with Malwarebytes Antimalware

• 
  If not existing, please download

Malwarebytes Anti-Malware to your desktop. Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following:

• Launch Malwarebytes Anti-Malware
• A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

[*]Click Finish.

If the program is already installed:

• Run Malwarebytes Antimalware
• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.
  

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the scan log which shows the Date and time of the scan just performed.
• Click 'Copy to Clipboard'
• Paste the contents of the clipboard into your reply.
  

fixlist.txt

[Akun1]

i don't know where's installed that program.

 

i'm in control panel, but it's not here

 

i searched in windows but, it says that doesn't exist

[Akun1]

should i continue with the next step if i didn't uninstalled Iminent?

[Psychotic]

Yes, please proceed.

[Akun1]

Fix with FRST

 

Fixlog.txt

[Akun1]

i had problems with MBAM

 

1.- i cancelled the first scan 2.- then i ran a new scan, and detected 15 malware, but, when i click ''copy to clipboard'' in the scan where malware were detected, MBAM crash 3.- i made a third scan, and run it well,

 

http://imgur.com/qJIU0xR,k5m8C9E,3YqBMye,KIwnqwJ,BTVl5WN#0

 

i made this album, there are 5 images, it says next in the up left corner

[Psychotic]

Scan with ESET Online Scan

Please go to here to run the online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  • Scan for potentially unwanted applications
• Scan for potentially unsafe applications
• Enable Anti-Stealth Technology

[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.

[Akun1]

I ran the scan, after an hour, i came back from outside and the scan was finished, but nothing happened, there was just that announce of getting ESET Antiivirus.

 

¿This means that didn't find any malware?

[Psychotic]

No malware here!

 

How is your system behaving now?

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!