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possible infected laptop

tarnhelm
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tarnhelm

tarnhelm

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I have been advise to report a possible infection. the symptom is only that pictures do not display in internet explorer but do show up in Chrome. malwarebytes reports no infection

 

here is the result of farbar recovery tool

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-06-2014
Ran by pat (administrator) on HOTTERSTILL on 09-06-2014 21:38:22
Running from C:\Users\pat\Downloads
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal
 
The only official download link for FRST:
Download link from any site other than Bleeping Computer is unpermitted or outdated.
 
==================== Processes (Whitelisted) =================
 
(Lenovo.) C:\Windows\System32\ibmpmsvc.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\TPHKSVC.exe
(Authentec Inc.) C:\Program Files\ThinkVantage Fingerprint Software\upeksvr.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\Communications Utility\CamMute.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\VIRTSCRL\lvvsst.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\PDF Professional 6\PDFProFiltSrv.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Ulead Systems, Inc.) C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\micmute.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\tphkload.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\VIRTSCRL\virtscrl.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\shtctky.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\tpnumlkd.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
(Lenovo.) C:\Windows\System32\TpShocks.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Lenovo Group Limited) C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\x64\3\E_IATIGMA.EXE
(SEIKO EPSON CORPORATION) C:\Windows\System32\spool\drivers\x64\3\E_IATIGMA.EXE
(Broadcom Corporation.) C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\PDF Professional 6\PdfPro6Hook.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Broadcom Corporation.) C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
(InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
() C:\Program Files (x86)\Lenovo\Message Center Plus\MCPLaunch.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [TpShocks] => C:\Windows\system32\TpShocks.exe [380776 2011-01-14] (Lenovo.)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11049576 2010-07-15] (Realtek Semiconductor)
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1271072 2014-03-11] (Microsoft Corporation)
HKLM\...\Run: [LENOVO.TPKNRRES] => C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe [62312 2010-04-20] (Lenovo Group Limited)
HKLM\...\Run: [intelWireless] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1928976 2010-03-05] (Intel® Corporation)
HKLM-x32\...\Run: [TkBellExe] => C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe [296096 2012-11-23] (RealNetworks, Inc.)
HKLM-x32\...\Run: [PWMTRV] => rundll32 C:\PROGRA~2\ThinkPad\UTILIT~1\PWMTR64V.DLL,PwrMgrBkGndMonitor
HKLM-x32\...\Run: [PDFHook] => C:\Program Files (x86)\Nuance\PDF Professional 6\pdfpro6hook.exe [1275168 2009-07-27] (Nuance Communications, Inc.)
HKLM-x32\...\Run: [PDF6 Registry Controller] => C:\Program Files (x86)\Nuance\PDF Professional 6\RegistryController.exe [110880 2009-07-27] (Nuance Communications, Inc.)
HKLM-x32\...\Run: [Nuance PDF Professional 6-reminder] => C:\Program Files (x86)\Nuance\PDF Professional 6\Ereg\Ereg.exe [54560 2008-11-03] (Nuance Communications, Inc.)
HKLM-x32\...\Run: [FUFAXSTM] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe [847872 2009-12-03] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [976832 2009-12-17] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [bCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\psfus: C:\Program Files\ThinkVantage Fingerprint Software\psqlpwd.dll (Authentec Inc.)
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\Run: [WorkForce 840(Network)] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGMA.EXE [224768 2010-01-12] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\Run: [HP Laser printer] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGMA.EXE [224768 2010-01-12] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\Run: [Eye-Fi] => "C:\Program Files (x86)\Eye-Fi\Helper\EyeFiHelper.exe"
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\Run: [EPSON WorkForce 840 Series] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGMA.EXE [224768 2010-01-12] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\MountPoints2: {2eba4056-36b7-11e0-a28f-806e6f6e6963} - Q:\LenovoQDrive.exe
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\MountPoints2: {421c2ddf-531f-11e1-a034-60eb69c97bbe} - E:\LaunchU3.exe -a
HKU\S-1-5-21-2118590195-3291819304-2479980504-1000\...\MountPoints2: {fff2db79-1c1e-11e1-9b88-60eb69c97bbe} - E:\LaunchU3.exe -a
Lsa: [Notification Packages] scecli C:\Program Files\ThinkVantage Fingerprint Software\psqlpwd.dll
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.lenovo.com/welcome/thinkpad
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
HKCU\Software\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0xB72ECE7E597ECF01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKCU - {38754704-BAE8-4418-B9E6-A8E5F39D8D50} URL = 
SearchScopes: HKCU - {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = 
BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO-x32: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
BHO-x32: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
BHO-x32: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Professional 6\Bin\PlusIEContextMenu.dll (Zeon Corporation)
BHO-x32: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: ZeonIEEventHelper Class - {DA986D7D-CCAF-47B2-84FE-BFA1549BEBF9} - C:\Program Files (x86)\Nuance\PDF Professional 6\Bin\ZeonIEFavClient.dll (Zeon Corporation)
BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Nuance PDF - {E3286BF1-E654-42FF-B4A6-5E111731DF6B} - C:\Program Files (x86)\Nuance\PDF Professional 6\Bin\ZeonIEFavClient.dll (Zeon Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler-x32: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} -  No File
Handler-x32: http\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\SYSTEM\OLE DB\msdaipp.dll (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~4\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.51.2 - C:\Windows\SysWOW64\npdeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.51.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=15.0.6.14 - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprjplug;version=15.0.6.14 - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpchromebrowserrecordext;version=15.0.6.14 - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprphtml5videoshim;version=15.0.6.14 - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpplugin;version=15.0.6.14 - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin-x32: ZEON/PDF,version=2.0 - C:\Program Files (x86)\Nuance\PDF Professional 6\bin\nppdf.dll (Zeon Corporation)
FF HKLM-x32\...\Firefox\Extensions: [{0153E448-190B-4987-BDE1-F256CADA672F}] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF Extension: RealPlayer Browser Record Plugin - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012-11-23]
 
Chrome: 
=======
CHR HomePage: hxxp://www.google.com/
CHR StartupUrls: "hxxp://www.google.com/"
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll No File
CHR Plugin: (Java Platform SE 7 U21) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
CHR Plugin: (Zeon Plus) - C:\Program Files (x86)\Nuance\PDF Professional 6\bin\nppdf.dll (Zeon Corporation)
CHR Plugin: (RealPlayer G2 LiveConnect-Enabled Plug-In (32-bit) ) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
CHR Plugin: (RealJukebox NS Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
CHR Plugin: (RealPlayer Download Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll (RealPlayer)
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (RealNetworks Chrome Background Extension Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
CHR Plugin: (RealPlayer HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
CHR Plugin: (Java Deployment Toolkit 7.0.210.11) - C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll No File
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-22]
CHR Extension: (YouTube) - C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-04-17]
CHR Extension: (Google Search) - C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-04-17]
CHR Extension: (RealPlayer HTML5Video Downloader Extension) - C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk [2013-04-17]
CHR Extension: (Google Wallet) - C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-29]
CHR Extension: (Gmail) - C:\Users\pat\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-04-17]
CHR HKLM-x32\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext\rphtml5video.crx [2012-11-23]
 
==================== Services (Whitelisted) =================
 
R2 EpsonBidirectionalService; C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe [94208 2006-12-19] (SEIKO EPSON CORPORATION) [File not signed]
R2 Lenovo.VIRTSCRLSVC; C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe [93032 2010-04-07] (Lenovo Group Limited)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2014-03-11] (Microsoft Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2010-03-05] ()
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [347872 2014-03-11] (Microsoft Corporation)
R2 PDFProFiltSrv; C:\Program Files (x86)\Nuance\PDF Professional 6\PDFProFiltSrv.exe [134944 2009-07-27] (Nuance Communications, Inc.)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [199272 2010-07-15] (Realtek Semiconductor)
S3 SUService; C:\Program Files (x86)\Lenovo\System Update\SUService.exe [24120 2014-02-21] ()
R2 UleadBurningHelper; C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [61440 2008-01-10] (Ulead Systems, Inc.) [File not signed]
 
==================== Drivers (Whitelisted) ====================
 
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [268512 2014-01-25] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [133928 2014-03-11] (Microsoft Corporation)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)
R1 TPPWRIF; C:\Windows\System32\drivers\Tppwr64v.sys [13104 2010-08-24] ()
S2 smihlp2; \??\C:\Program Files\ThinkVantage Fingerprint Software\smihlp.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-06-09 21:37 - 2014-06-09 21:37 - 00000000 ____D () C:\Users\pat\Downloads\FRST-OlderVersion
2014-06-09 08:45 - 2014-06-09 08:45 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
2014-06-09 08:45 - 2014-06-09 08:45 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-05-28 08:24 - 2014-05-28 08:24 - 00000701 _____ () C:\Users\pat\Downloads\event.ics
2014-05-18 10:08 - 2014-05-18 10:08 - 01673896 _____ (Malwarebytes Corporation) C:\Users\pat\Downloads\mbam-check-2.1.0.0002.exe
2014-05-18 10:08 - 2014-05-18 10:08 - 00045109 _____ () C:\Users\pat\Desktop\CheckResults.txt
2014-05-18 10:06 - 2014-05-18 10:06 - 00045677 _____ () C:\Users\pat\Downloads\Addition.txt
2014-05-18 10:04 - 2014-06-09 21:38 - 00023407 _____ () C:\Users\pat\Downloads\FRST.txt
2014-05-18 10:04 - 2014-06-09 21:38 - 00000000 ____D () C:\FRST
2014-05-18 10:03 - 2014-06-09 21:37 - 02080768 _____ (Farbar) C:\Users\pat\Downloads\FRST64.exe
2014-05-14 20:25 - 2014-05-06 01:14 - 19274752 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-05-14 20:25 - 2014-05-06 01:14 - 00097280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-05-14 20:25 - 2014-05-05 23:48 - 14367232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-05-14 20:25 - 2014-05-05 23:48 - 00080384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-05-14 20:25 - 2014-05-05 23:37 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-05-14 20:25 - 2014-05-05 23:26 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-05-14 07:42 - 2014-05-09 02:14 - 00477184 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-05-14 07:42 - 2014-05-09 02:11 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-05-14 07:42 - 2014-04-11 22:22 - 00155072 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2014-05-14 07:42 - 2014-04-11 22:22 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2014-05-14 07:42 - 2014-04-11 22:19 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-05-14 07:42 - 2014-04-11 22:19 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2014-05-14 07:42 - 2014-04-11 22:19 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2014-05-14 07:42 - 2014-04-11 22:19 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2014-05-14 07:42 - 2014-04-11 22:19 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2014-05-14 07:42 - 2014-04-11 22:12 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2014-05-14 07:42 - 2014-04-11 22:10 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2014-05-14 07:42 - 2014-03-24 22:43 - 14175744 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2014-05-14 07:42 - 2014-03-24 22:09 - 12874240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2014-05-14 07:42 - 2014-03-04 05:47 - 05550016 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2014-05-14 07:42 - 2014-03-04 05:44 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00722944 _____ (Microsoft Corporation) C:\Windows\system32\objsel.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00424960 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-05-14 07:42 - 2014-03-04 05:44 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\wincredprovider.dll
2014-05-14 07:42 - 2014-03-04 05:43 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-05-14 07:42 - 2014-03-04 05:43 - 00057344 _____ (Microsoft Corporation) C:\Windows\system32\cngprovider.dll
2014-05-14 07:42 - 2014-03-04 05:43 - 00056832 _____ (Microsoft Corporation) C:\Windows\system32\adprovider.dll
2014-05-14 07:42 - 2014-03-04 05:43 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\capiprovider.dll
2014-05-14 07:42 - 2014-03-04 05:43 - 00052736 _____ (Microsoft Corporation) C:\Windows\system32\dpapiprovider.dll
2014-05-14 07:42 - 2014-03-04 05:43 - 00044544 _____ (Microsoft Corporation) C:\Windows\system32\dimsroam.dll
2014-05-14 07:42 - 2014-03-04 05:43 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-05-14 07:42 - 2014-03-04 05:20 - 03969984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2014-05-14 07:42 - 2014-03-04 05:20 - 03914176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2014-05-14 07:42 - 2014-03-04 05:17 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00538112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\objsel.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cngprovider.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00049664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adprovider.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00048128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\capiprovider.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dpapiprovider.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dimsroam.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00035328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wincredprovider.dll
2014-05-14 07:42 - 2014-03-04 05:17 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-05-14 07:42 - 2014-03-04 05:16 - 00274944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll
 
==================== One Month Modified Files and Folders =======
 
2014-06-09 21:39 - 2014-05-18 10:04 - 00023407 _____ () C:\Users\pat\Downloads\FRST.txt
2014-06-09 21:39 - 2012-04-12 20:47 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-06-09 21:39 - 2011-05-17 19:20 - 00000000 ____D () C:\Users\pat\AppData\Local\Temp
2014-06-09 21:38 - 2014-05-18 10:04 - 00000000 ____D () C:\FRST
2014-06-09 21:37 - 2014-06-09 21:37 - 00000000 ____D () C:\Users\pat\Downloads\FRST-OlderVersion
2014-06-09 21:37 - 2014-05-18 10:03 - 02080768 _____ (Farbar) C:\Users\pat\Downloads\FRST64.exe
2014-06-09 21:14 - 2011-08-31 15:48 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-06-09 14:14 - 2011-08-31 15:48 - 00000888 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-06-09 12:13 - 2011-02-12 10:52 - 02085763 _____ () C:\Windows\WindowsUpdate.log
2014-06-09 12:00 - 2011-05-18 01:07 - 00003494 _____ () C:\Windows\System32\Tasks\SystemToolsDailyTest
2014-06-09 12:00 - 2011-05-18 01:07 - 00003448 _____ () C:\Windows\System32\Tasks\PCDEventLauncher
2014-06-09 12:00 - 2011-05-18 01:07 - 00000466 _____ () C:\Windows\Tasks\SystemToolsDailyTest.job
2014-06-09 08:49 - 2009-07-14 00:45 - 00020704 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-06-09 08:49 - 2009-07-14 00:45 - 00020704 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-06-09 08:45 - 2014-06-09 08:45 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
2014-06-09 08:45 - 2014-06-09 08:45 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-06-09 08:45 - 2014-01-27 09:30 - 00001942 _____ () C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
2014-06-09 08:45 - 2014-01-27 09:30 - 00000000 ____D () C:\ProgramData\McAfee Security Scan
2014-06-09 08:45 - 2009-07-13 23:20 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
2014-06-09 08:43 - 2012-04-22 11:20 - 00000000 ____D () C:\ProgramData\TEMP
2014-06-09 08:42 - 2011-05-18 01:07 - 00000528 _____ () C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
2014-06-09 08:42 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-06-09 08:42 - 2009-07-14 00:51 - 00153280 _____ () C:\Windows\setupact.log
2014-06-08 09:30 - 2011-05-18 01:07 - 00004232 _____ () C:\Windows\System32\Tasks\PCDoctorBackgroundMonitorTask
2014-05-28 08:24 - 2014-05-28 08:24 - 00000701 _____ () C:\Users\pat\Downloads\event.ics
2014-05-27 20:10 - 2011-07-26 08:31 - 00000000 ____D () C:\Users\pat\AppData\Local\CrashDumps
2014-05-22 08:36 - 2013-04-17 07:12 - 00002194 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-05-18 10:08 - 2014-05-18 10:08 - 01673896 _____ (Malwarebytes Corporation) C:\Users\pat\Downloads\mbam-check-2.1.0.0002.exe
2014-05-18 10:08 - 2014-05-18 10:08 - 00045109 _____ () C:\Users\pat\Desktop\CheckResults.txt
2014-05-18 10:06 - 2014-05-18 10:06 - 00045677 _____ () C:\Users\pat\Downloads\Addition.txt
2014-05-16 07:59 - 2013-03-18 08:27 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-05-15 10:49 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache
2014-05-15 07:57 - 2011-05-17 19:25 - 00000000 ___RD () C:\Users\pat\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-05-15 07:57 - 2011-05-17 19:25 - 00000000 ___RD () C:\Users\pat\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-05-15 07:50 - 2014-04-27 21:03 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-05-15 07:50 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-05-14 20:27 - 2014-03-30 10:13 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-05-14 20:23 - 2013-08-14 17:41 - 00000000 ____D () C:\Windows\system32\MRT
2014-05-14 20:21 - 2011-05-18 00:46 - 93223848 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-05-13 20:43 - 2012-04-12 20:47 - 00692400 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-05-13 20:43 - 2012-04-12 20:47 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-05-13 20:43 - 2011-07-18 21:28 - 00070832 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
 
Files to move or delete:
====================
C:\Users\pat\g2ax_customer_downloadhelper_win32_x86.exe
 
 
Some content of TEMP:
====================
C:\Users\pat\AppData\Local\Temp\EyeFiUpdates.exe
C:\Users\pat\AppData\Local\Temp\G2MInstallerExtractor.exe
C:\Users\pat\AppData\Local\Temp\GoogleToolbarInstaller_en32_signed.exe
C:\Users\pat\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe
C:\Users\pat\AppData\Local\Temp\jre-6u26-windows-i586-iftw-rv.exe
C:\Users\pat\AppData\Local\Temp\jre-6u29-windows-i586-iftw-rv.exe
C:\Users\pat\AppData\Local\Temp\jre-6u31-windows-i586-iftw-rv.exe
C:\Users\pat\AppData\Local\Temp\jre-6u35-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\jre-6u37-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\jre-7u17-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\pat\AppData\Local\Temp\lowproc.exe
C:\Users\pat\AppData\Local\Temp\ose00000.exe
C:\Users\pat\AppData\Local\Temp\stubhelper.dll
C:\Users\pat\AppData\Local\Temp\vcredist_x86.exe
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-06-08 09:30
 
==================== End Of Log ============================
 
and the file "addition.txt"
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 10-06-2014
Ran by pat at 2014-06-09 21:46:55
Running from C:\Users\pat\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
AV: Microsoft Security Essentials (Enabled - Up to date) {641105E6-77ED-3F35-A304-765193BCB75F}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Microsoft Security Essentials (Enabled - Up to date) {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
 
==================== Installed Programs ======================
 
 Registry Patch to arrange icons in Device and Printers folder of Windows 7 (HKLM\...\W7DevOR) (Version: 1.00 - )
Access Help (HKLM-x32\...\{C6FA39A7-26B1-480A-BC74-6D17531AC222}) (Version: 3.00 - Lenovo)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 13 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Burn.Now 4.5 (x32 Version: 4.5.0 - Corel Corporation) Hidden
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Corel Burn.Now Lenovo Edition (HKLM-x32\...\InstallShield_{A3BE3F1E-2472-4211-8735-E8239BE49D9F}) (Version: 4.5.0 - Corel Corporation)
Corel DVD MovieFactory 7 (x32 Version: 7.0.0 - Corel Corporation) Hidden
Corel DVD MovieFactory Lenovo Edition (HKLM-x32\...\InstallShield_{50F68032-B5B7-4513-9116-C978DBD8F27A}) (Version: 7.0.0 - Corel Corporation)
Create Recovery Media (HKLM-x32\...\{50DC5136-21E8-48BC-97E5-1AD055F6B0B6}) (Version: 1.20.0.00 - Lenovo Group Limited)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{349F73CA-653A-43A6-AE77-970B07D6EDA0}) (Version:  - Microsoft)
Direct DiscRecorder (x32 Version: 1.00.0000 - Corel Corporation) Hidden
Epson Event Manager (HKLM-x32\...\{089EC7B5-6480-4478-ACF0-DEFD4047343C}) (Version: 2.40.0004 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.10.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 840 Series Printer Uninstall (HKLM\...\EPSON WorkForce 840 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
EpsonNet Setup 3.3 (HKLM-x32\...\{C9D8A041-2963-4B31-8FFC-1500F3DB9293}) (Version: 3.3b - SEIKO EPSON CORPORATION)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.114 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.7 - Google Inc.) Hidden
GoToMeeting 4.8.0.723 (HKCU\...\GoToMeeting) (Version: 4.8.0.723 - CitrixOnline)
Integrated Camera Driver Installer Package Ver.1.0.1.9 (HKLM-x32\...\{C3CD17B4-08B0-492D-8A4C-81716D33E520}) (Version: 1.0.1.9 - RICOH)
Integrated Camera TWAIN (HKLM-x32\...\{9CA0DEE4-E84B-466F-9B96-FC255F3A929F}) (Version: 1.0.8.601 - Chicony Electronics Co.,Ltd.)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2555 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{1A8BA6CE-822D-4888-89E2-ACBF4308F271}) (Version: 13.02.0000 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{0D9917CE-1C77-4B58-A153-DCB5A854ED82}) (Version: 1.2.15.0 - Intel Corporation)
InterVideo WinDVD 8 (HKLM-x32\...\InstallShield_{20471B27-D702-4FE8-8DEC-0702CC8C0A85}) (Version: 8.0.20.199 - InterVideo Inc.)
InterVideo WinDVD 8 (x32 Version: 8.0.20.199 - InterVideo Inc.) Hidden
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java 6 Update 17 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lenovo Auto Scroll Utility (HKLM\...\LenovoAutoScrollUtility) (Version: 1.00 - )
Lenovo Patch Utility (x32 Version: 1.4.0.4 - Lenovo Group Limited) Hidden
Lenovo Patch Utility 64 bit (HKLM\...\{0369F866-2CE0-4EB9-B426-88FA122C6E82}) (Version: 1.3.0.9 - Lenovo Group Limited)
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.04.05 - )
Lenovo System Interface Driver (HKLM\...\LENOVO.SMIIF) (Version: 1.05 - )
Lenovo System Update (HKLM-x32\...\{25C64847-B900-48AD-A164-1B4F9B774650}) (Version: 5.05.0009 - Lenovo)
Lenovo ThinkVantage Toolbox (HKLM\...\PC-Doctor for Windows) (Version: 6.0.5849.23 - PC-Doctor, Inc.)
Lenovo Warranty Information (HKLM-x32\...\{FD4EC278-C1B1-4496-99ED-C0BE1B0AA521}) (Version: 1.0.0004.00 - Lenovo)
Lenovo Welcome (HKLM-x32\...\Lenovo Welcome_is1) (Version:  - Lenovo)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Message Center Plus (HKLM-x32\...\{FD331A3B-F7A5-4C31-B8D4-DF413C85AF7A}) (Version: 2.0.0012.00 - Lenovo Group Limited)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mobile Broadband (HKLM-x32\...\{4330AAE7-1893-42F9-BC38-539A1A60530B}) (Version: 3.6.0034 - Lenovo)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nuance PDF Professional 6 (HKLM\...\{A39BDD06-3F65-43B7-8C85-28FDC6F0982C}) (Version: 6.00.6401 - Nuance Communications, Inc)
On Screen Display (HKLM\...\OnScreenDisplay) (Version: 6.71.00 - )
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)
Realtek Ethernet Controller Driver For Windows Vista and Later (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6146 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30116 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Registry Patch to Enable Maximum Power Saving on WiFi Adapters for Windows 7 (HKLM\...\EnablePS) (Version: 1.00 - )
Scansoft PDF Professional (x32 Version:  - ) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SlimCleaner (HKLM-x32\...\{6B8D6199-EE44-4FD7-813A-6D8C62C9B384}) (Version: 4.0.30878 - SlimWare Utilities, Inc.)
Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
ThinkPad Bluetooth with Enhanced Data Rate Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.1.1400 - Broadcom Corporation)
ThinkPad Power Manager (HKLM-x32\...\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}) (Version: 3.30 - )
ThinkPad UltraNav Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.19.7 - )
ThinkVantage Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.79.00.03 - Lenovo)
ThinkVantage Communications Utility (HKLM\...\{88C6A6D9-324C-46E8-BA87-563D14021442}_is1) (Version: 2.11.0.0 - Lenovo)
ThinkVantage Fingerprint Software (HKLM\...\{F58DA859-016E-492D-A588-317D9BB28002}) (Version: 5.9.9.7282 - Authentec Inc.)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Windows Driver Package - Broadcom (BTHUSB) Bluetooth  (02/25/2010 6.2.0.9419) (HKLM\...\85CE3A3657FAE5FD305B143E90E6FC89BA53001C) (Version: 02/25/2010 6.2.0.9419 - Broadcom)
Windows Driver Package - Broadcom Bluetooth  (01/19/2010 6.2.0.1417) (HKLM\...\7341A1B43E7FE58942EB1E820A17C18305DFBCE6) (Version: 01/19/2010 6.2.0.1417 - Broadcom)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (HKLM\...\3BA80AB4C7E9F8497C115C844953A3D4BEB84D21) (Version: 07/28/2009 6.2.0.9800 - Broadcom)
Windows Driver Package - Intel (iaStor) hdc  (01/15/2010 9.5.7.1002) (HKLM\...\C39A7AFB5CAF49F10B9573FFE2E981F1AB2074B6) (Version: 01/15/2010 9.5.7.1002 - Intel)
Windows Driver Package - Intel hdc  (06/04/2009 7.0.0.1013) (HKLM\...\1AE98C75AE2DD1284F66876FA76F46BFDF6B9D31) (Version: 06/04/2009 7.0.0.1013 - Intel)
Windows Driver Package - Intel System  (06/04/2009 1.0.0.0002) (HKLM\...\E7B58217635B8F723D4744A328A4B3237DB35FA9) (Version: 06/04/2009 1.0.0.0002 - Intel)
Windows Driver Package - Intel System  (10/28/2009 9.1.1.1022) (HKLM\...\573C3C32A1DB5625CA00E633E584E8A0E6383672) (Version: 10/28/2009 9.1.1.1022 - Intel)
Windows Driver Package - Intel System  (10/28/2009 9.1.1.1022) (HKLM\...\D94DFF1289C7A7BEBA126E4CDADE0E85B99E60F1) (Version: 10/28/2009 9.1.1.1022 - Intel)
Windows Driver Package - Intel USB  (08/20/2009 9.1.1.1020) (HKLM\...\A7B0B8D913E4DC2FA0B31E392E1512A901CA66B9) (Version: 08/20/2009 9.1.1.1020 - Intel)
Windows Driver Package - Lenovo 1.60.0.4 (11/18/2009 1.60.0.4) (HKLM\...\114EB224AD576F278686036AA9E1EFB7847E3935) (Version: 11/18/2009 1.60.0.4 - Lenovo)
Windows Driver Package - Realtek Semiconductor Corp. HD Audio Driver (06/29/2010 6.0.1.6146) (HKLM\...\03A7DBDC77B53F52C7EA041F531310CFC5E2AD9E) (Version: 06/29/2010 6.0.1.6146 - Realtek Semiconductor Corp.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
 
==================== Restore Points  =========================
 
15-05-2014 00:20:12 Windows Update
18-05-2014 16:46:59 Windows Update
22-05-2014 16:18:08 Windows Update
26-05-2014 15:35:19 Windows Update
29-05-2014 15:40:20 Windows Update
01-06-2014 16:28:46 Windows Update
05-06-2014 16:06:03 Windows Update
08-06-2014 16:40:02 Windows Update
 
==================== Hosts content: ==========================
 
2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
Task: {06A112B3-90D8-4E41-8026-9071BC288BEF} - System32\Tasks\JavaUpdateSched => C:\Windows\SysWOW64\jusched.exe
Task: {1287EA5B-9121-4F3D-BE3D-AC95B73E3A6C} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\PC-Doctor\uaclauncher.exe [2011-06-27] (PC-Doctor, Inc.)
Task: {23D17CCA-01C7-47CA-BCEC-A65599D88173} - System32\Tasks\TVT\LenovoWERMonitor => C:\Program Files (x86)\Common Files\lenovo\SUP\sup_wermonitor.exe [2014-01-21] (Microsoft)
Task: {366C5527-8157-495D-A998-FA276D0A755B} - System32\Tasks\MCP => C:\Program Files (x86)\LENOVO\Message Center Plus\MCPLaunch.exe [2009-05-28] ()
Task: {41FD215B-9445-4267-B2A9-2C6DE88F4234} - System32\Tasks\SystemToolsDailyTest => C:\Program Files\PC-Doctor\uaclauncher.exe [2011-06-27] (PC-Doctor, Inc.)
Task: {5306F272-634B-4B7E-9A79-D9985EE27CF2} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-08-31] (Google Inc.)
Task: {6233B00E-B539-4338-A2BC-643C3B11CE60} - System32\Tasks\Synaptics TouchPad Enhancements => \Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-04-24] (Synaptics Incorporated)
Task: {75142DD0-4D7A-4EA2-8DF2-C9E20EF9ADEA} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-2118590195-3291819304-2479980504-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2012-07-27] (RealNetworks, Inc.)
Task: {7DA92A76-663A-44C5-907F-2F4C5DD5A32D} - System32\Tasks\SlimCleaner Run => C:\Program Files (x86)\SlimCleaner\SlimCleaner.exe [2013-07-10] (SlimWare Utilities, Inc.)
Task: {A9B9D058-821C-41F0-ACEB-14445C26542F} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program 64 => C:\Program Files (x86)\Lenovo\Customer Feedback Program\Lenovo.TVT.CustomerFeedback.Agent.exe [2014-02-13] (Lenovo)
Task: {B7AF177B-8004-4567-847F-386E2E872177} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-05-13] (Adobe Systems Incorporated)
Task: {BC8C3794-17E3-4D03-9522-F12DBACD11FC} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-08-31] (Google Inc.)
Task: {C5CEBD88-805B-4C11-B182-4683FEB24FF7} - System32\Tasks\PCDEventLauncher => C:\Program Files\PC-Doctor\sessionchecker.exe [2011-06-27] (PC-Doctor, Inc.)
Task: {CC922524-3E01-4AEE-8509-E8904D747B48} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => Rundll32.exe /d sdengin2.dll,ExecuteScheduledBackup
Task: {D418486B-ADB0-42EA-859E-BF3252FD6375} - System32\Tasks\PMTask => C:\Program Files (x86)\ThinkPad\Utilities\PWMIDTSV.EXE [2010-08-24] (Lenovo Group Limited)
Task: {E2290AEC-99A3-4255-ADD8-9D1ACCA18AD6} - System32\Tasks\TVT\TVSUUpdateTask => C:\Program Files (x86)\Lenovo\System Update\tvsuShim.exe [2014-02-21] ()
Task: {FDE2F791-05CD-4630-A469-A13D189D9DA7} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-2118590195-3291819304-2479980504-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2012-07-27] (RealNetworks, Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job => C:\Program Files\PC-Doctor\uaclauncher.exe
Task: C:\Windows\Tasks\SystemToolsDailyTest.job => C:\Program Files\PC-Doctor\uaclauncher.exe
 
==================== Loaded Modules (whitelisted) =============
 
2010-03-05 13:21 - 2010-03-05 13:21 - 01501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll
2013-09-05 00:17 - 2013-09-05 00:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:23 - 2010-10-20 15:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2011-02-12 11:05 - 2010-08-24 14:30 - 00038912 ____N () C:\Program Files (x86)\ThinkPad\Utilities\US\PWMRT64V.DLL
2010-02-18 03:26 - 2010-02-18 03:26 - 00173344 _____ () C:\Program Files\ThinkPad\Bluetooth Software\btkeyind.dll
2010-03-05 13:21 - 2010-03-05 13:21 - 01501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\LIBEAY32.dll
2010-11-29 04:34 - 2010-11-29 04:34 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2009-05-28 02:09 - 2009-05-28 02:09 - 00049976 _____ () C:\Program Files (x86)\LENOVO\Message Center Plus\MCPLaunch.exe
2014-05-22 08:36 - 2014-05-13 19:40 - 00716616 _____ () C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\libglesv2.dll
2014-05-22 08:36 - 2014-05-13 19:40 - 00126280 _____ () C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\libegl.dll
2014-05-22 08:36 - 2014-05-13 19:40 - 04217672 _____ () C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\pdf.dll
2014-05-22 08:36 - 2014-05-13 19:40 - 00414536 _____ () C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\ppGoogleNaClPluginChrome.dll
2014-05-22 08:36 - 2014-05-13 19:40 - 01732424 _____ () C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
AlternateDataStreams: C:\ProgramData\TEMP:527B6DAD
AlternateDataStreams: C:\ProgramData\TEMP:8E55808C
AlternateDataStreams: C:\Users\pat\Documents\20ques.eml:OECustomProperty
AlternateDataStreams: C:\Users\pat\Documents\Imagine.eml:OECustomProperty
AlternateDataStreams: C:\Users\pat\Documents\Message31.EML:OECustomProperty
AlternateDataStreams: C:\Users\pat\Documents\New Jersey Update.eml:OECustomProperty
AlternateDataStreams: C:\Users\pat\Documents\response to query.eml:OECustomProperty
AlternateDataStreams: C:\Users\pat\Documents\RE_  FFREE-NJ.eml:OECustomProperty
AlternateDataStreams: C:\Users\pat\Documents\TASH Conference and Symposium Invitation.eml:OECustomProperty
 
==================== Safe Mode (whitelisted) ===================
 
 
==================== EXE Association (whitelisted) =============
 
 
==================== Disabled items from MSCONFIG ==============
 
 
==================== Faulty Device Manager Devices =============
 
Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Microsoft Virtual WiFi Miniport Adapter #2
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (06/08/2014 11:29:17 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: OUTLOOK.EXE, version: 14.0.7113.5000, time stamp: 0x527d636c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x0000c120
Faulting process id: 0x14bc
Faulting application start time: 0xOUTLOOK.EXE0
Faulting application path: OUTLOOK.EXE1
Faulting module path: OUTLOOK.EXE2
Report Id: OUTLOOK.EXE3
 
Error: (05/27/2014 08:12:16 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EXCEL.EXE, version: 14.0.7109.5000, time stamp: 0x522a4031
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0xed4
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3
 
Error: (05/27/2014 08:11:41 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EXCEL.EXE, version: 14.0.7109.5000, time stamp: 0x522a4031
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x000499b2
Faulting process id: 0x1e80
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3
 
Error: (05/27/2014 08:10:00 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EXCEL.EXE, version: 14.0.7109.5000, time stamp: 0x522a4031
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1378
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3
 
Error: (05/27/2014 02:09:36 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: EXCEL.EXE, version: 14.0.7109.5000, time stamp: 0x522a4031
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1bc8
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3
 
Error: (05/16/2014 07:59:12 AM) (Source: MsiInstaller) (EventID: 1024) (User: Hotterstill)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/15/2014 09:27:07 AM) (Source: Microsoft Office 14) (EventID: 2001) (User: )
Description: Microsoft Word: Rejected Safe Mode action : Word experienced a serious problem with the 'send to bluetooth' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?.
Rejected Safe Mode action : Microsoft Word.
 
Error: (05/14/2014 08:25:59 PM) (Source: Windows Search Service) (EventID: 3007) (User: )
Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
 
Context:  Application, SystemIndex Catalog
 
Error: (05/14/2014 09:54:23 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.7121.5004, time stamp: 0x5329c092
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0c5ff6f4
Faulting process id: 0x1a94
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3
 
Error: (05/14/2014 09:47:15 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.7121.5004, time stamp: 0x5329c092
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1590
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3
 
 
System errors:
=============
Error: (06/09/2014 09:47:40 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {35B1D3BB-2D4E-4A7C-9AF0-F2F677AF7C30}
 
Error: (06/09/2014 09:45:40 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {375FF002-DD27-11D9-8F9C-0002B3988E81}
 
Error: (06/09/2014 08:42:06 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The SMI Helper Driver (smihlp2) service failed to start due to the following error: 
%%2
 
Error: (06/07/2014 08:50:03 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The SMI Helper Driver (smihlp2) service failed to start due to the following error: 
%%2
 
Error: (06/06/2014 07:22:00 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The SMI Helper Driver (smihlp2) service failed to start due to the following error: 
%%2
 
Error: (06/05/2014 07:45:49 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The SMI Helper Driver (smihlp2) service failed to start due to the following error: 
%%2
 
Error: (06/04/2014 08:16:26 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {35B1D3BB-2D4E-4A7C-9AF0-F2F677AF7C30}
 
Error: (06/04/2014 08:12:26 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {375FF002-DD27-11D9-8F9C-0002B3988E81}
 
Error: (06/04/2014 07:40:33 AM) (Source: ACPI) (EventID: 13) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
 
Error: (06/04/2014 07:39:50 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The SMI Helper Driver (smihlp2) service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
Error: (06/08/2014 11:29:17 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: OUTLOOK.EXE14.0.7113.5000527d636cmsvcrt.dll7.0.7601.177444eeaf722c00000050000c12014bc01cf832dee4d4c28C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXEC:\Windows\syswow64\msvcrt.dlla6fe3471-ef21-11e3-992b-60eb69c97bbe
 
Error: (05/27/2014 08:12:16 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: EXCEL.EXE14.0.7109.5000522a4031ntdll.dll6.1.7601.18247521ea8e7c0000374000ce753ed401cf7a0972676f8fC:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXEC:\Windows\SysWOW64\ntdll.dllb962bbe2-e5fc-11e3-ac1d-60eb69c97bbe
 
Error: (05/27/2014 08:11:41 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: EXCEL.EXE14.0.7109.5000522a4031ole32.dll6.1.7601.175144ce7b96fc0000005000499b21e8001cf7a093d439751C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXEC:\Windows\syswow64\ole32.dlla4369e92-e5fc-11e3-ac1d-60eb69c97bbe
 
Error: (05/27/2014 08:10:00 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: EXCEL.EXE14.0.7109.5000522a4031ntdll.dll6.1.7601.18247521ea8e7c0000374000ce753137801cf79d6e1e09bcdC:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXEC:\Windows\SysWOW64\ntdll.dll686135b3-e5fc-11e3-ac1d-60eb69c97bbe
 
Error: (05/27/2014 02:09:36 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: EXCEL.EXE14.0.7109.5000522a4031ntdll.dll6.1.7601.18247521ea8e7c0000374000ce7531bc801cf79d6a7d8afbfC:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXEC:\Windows\SysWOW64\ntdll.dll0f809f94-e5ca-11e3-ac1d-60eb69c97bbe
 
Error: (05/16/2014 07:59:12 AM) (Source: MsiInstaller) (EventID: 1024) (User: Hotterstill)
Description: Adobe Reader XI{AC76BA86-7AD7-0000-2550-7A8C40011007}1625(NULL)(NULL)(NULL)
 
Error: (05/15/2014 09:27:07 AM) (Source: Microsoft Office 14) (EventID: 2001) (User: )
Description: Microsoft WordWord experienced a serious problem with the 'send to bluetooth' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
 
Error: (05/14/2014 08:25:59 PM) (Source: Windows Search Service) (EventID: 3007) (User: )
Description: Context:  Application, SystemIndex Catalog
 
Error: (05/14/2014 09:54:23 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: WINWORD.EXE14.0.7121.50045329c092unknown0.0.0.000000000c00000050c5ff6f41a9401cf6f7b23eba481C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXEunknown406de0e8-db6f-11e3-9ae8-60eb69c97bbe
 
Error: (05/14/2014 09:47:15 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: WINWORD.EXE14.0.7121.50045329c092ntdll.dll6.1.7601.18247521ea8e7c0000374000ce753159001cf6f7b0249d342C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXEC:\Windows\SysWOW64\ntdll.dll41864550-db6e-11e3-9ae8-60eb69c97bbe
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-04-27 09:44:04.962
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFPf.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-27 09:40:56.330
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\http.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-27 09:40:56.127
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\http.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-27 09:40:54.879
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\luafv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-27 09:40:54.661
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\luafv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
==================== Memory info =========================== 
 
Percentage of memory in use: 49%
Total physical RAM: 3892.55 MB
Available physical RAM: 1972.66 MB
Total Pagefile: 7783.28 MB
Available Pagefile: 5432.36 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB
 
==================== Drives ================================
 
Drive c: (Windows7_OS) (Fixed) (Total:287.15 GB) (Free:192.42 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive q: (Lenovo_Recovery) (Fixed) (Total:9.77 GB) (Free:1.62 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: F8838A3F)
Partition 1: (Active) - (Size=1 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=287 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=10 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================
 
 
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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Hello and :welcome:

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.



 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)


 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


Thank you
 

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  • 2 weeks later...
tarnhelm

tarnhelm

Posted
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Posted

here are the roguekiller results

 

thanks

 

RogueKiller V9.2.4.0 (x64) [Jul 11 2014] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : pat [Admin rights]
Mode : Scan -- Date : 07/27/2014  20:47:20
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 8 ¤¤¤
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> FOUND
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> FOUND
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2118590195-3291819304-2479980504-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowPrinters : 0  -> FOUND
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2118590195-3291819304-2479980504-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowPrinters : 0  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ HOSTS File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD3200BEKT-08PVMT1 +++++
--- User ---
[MBR] 8799a641d6fd15ce1ff9782f18871e6f
[bSP] a72c205a5f5144384db122bd869a1575 : HP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1200 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2459648 | Size: 294043 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 604659712 | Size: 10000 MB
User = LL1 ... OK
User = LL2 ... OK
 
+++++ PhysicalDrive1: WD 2500BMV External USB Device +++++
--- User ---
[MBR] 27046bfed13eaece99dd9ad462b0a665
[bSP] d0ec2211ba2260ee6d54a28c5292c11f : Windows XP MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 63 | Size: 238472 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )
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AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
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Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus


STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology


    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.


STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

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AdvancedSetup

AdvancedSetup

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  • Root Admin
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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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  • 1 month later...
  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Topic reopened per user request.

 

 

Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.
 
Please download JavaRa-1.16 and save it to your computer.

  • Double click to open the zip file and then select all and choose Copy.
  • Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
  • Quit all browsers and other running applications.
  • Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Next:
 
Please Run TFC by OldTimer to clear temporary files:

  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

 
 

 

Next:

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.
 

fixlist.txt

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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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