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malwarebytes not removing malware


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Keep getting a variety of flash drive updates mimicking adobe: Lightspark and many others. Ran Malwarebytes first time and it quarantined 11 files.  Thought I was done.  Still getting the same intrusive update requests.  But when I run malewarebytes now, it finds nothing.  Power Eraser from Norton finds nothing.  What to do now?

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  • Root Admin

No please do not run it in Safe Mode. Our program is not designed to run in Safe Mode and should only be run there as a very last resort.

 

Please follow John's directions, same as below.

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


Thank you.

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