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Audio Problem

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I am having a problem similar to one posted earlier: Malwarebytes detected audiodg.exe as a Trojan, and it was deleted.  Audio is now completeIy gone.  I will say at the outset that I am a senior citizen with modest technical skills at best.  I have tried to follow suggestions, though.  I have run scannow multiple times, including once after a Readiness Tool install.  I also tried a restore, which failed.  This is an inexpensive eMachine, so there is no Windows disk.  Any further advice would be much appreciated.  I have attached one of the CBS logs.  Thanks.  


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  • Root Admin

I'm sorry to hear that the audio.exe file was removed by the false positive. Please ensure that you check for updates to MBAM as this was already fixed early yesterday morning.
If needed you should be able to run the following to restore the file:  How to Repair Windows 7 System Files with System File Checker
Using the installation DVD you can also obtain the file.  How to Extract Files from the Windows 7 Installation DVD
If you need additional help restoring the file please contact Consumer Support
Thank you

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