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Help with getting MBAM working

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ok been having the same problem!

It keeps telling me to 'fix now' but the button does not work.

It also tells me real time protection is not on.


I just bought the product and updated recently...now it's not working. The scan works, but it persists in telling me to FIX NOW.

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Hello and :welcome: , leebossa:
Sorry to hear you are having issues.
Each computer is unique.
Problems that sound "the same" most often are not.
The same is true for solutions.
They most often need to be individualized.

It is less confusing for everyone if we try to stick to "one user per topic".
Please start a NEW, SEPARATE topic using the cjfj.png button.
The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.

Thanks for your patience and understanding,

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i have to go to image shack and start a new topic to get assistance?

i bought your product and paid money for it. I looked through forums and knowledge base and have found nothing.

If I can't get assistance, I'll cancel my license and ask for a refund.

Can you provide me with advice on how to do that instead?

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  • 2 weeks later...
  • Root Admin

Hello leebossa


I'm sure that we can assist you in getting the program running if you'll go ahead and give us some time to work with you and get it going. If you'd like me to assist you then please try the following.


  1. Please uninstall your current version of MBAM and reinstall the latest version. MBAM Clean Removal Process 2x
  2. If that does not correct the issue then please read the following and post back the requested logs. - Diagnostic Logs
  3. NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their Solutions

Thank You

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