pbelschner Posted June 5, 2014 ID:838170 Share Posted June 5, 2014 It has taken a long time to get here, a lot of trial and error. I hope I haven't screwed things up even more.My daughter purchased a new laptop about a year ago and the old one was given to me last week. It is an HP/Compaq Presario V5000 running Windows XP SP3.Turns out it cannot connect to the internet or my home network (Verizon FIOS). This is true with LAN and WLAN.The task bar displays a Firewall Disabled warning.When I click on the Windows Firewall icon in the Security Center I receive the following message: "Windows Firewall Settings cannot be displayed because the associated service is not running. Do you want to start the WIndows Firewall/Internet Connection Sharing (ICS) Service?" When I click YES I receive another message: "Windows cannot start the WIndows Firewall/Internet Connection Sharing (ICS) Service" I have tried numerous "Solution Resolved" for this issue from various sites and forums to no avail! Frustration s setting in. Prior to coming here I have run MWB, SuperAntiSpyware as well as others. I found your forum and downloaded Farbar Recovery Scan Tool. Unfortunately it was after I ran several other programs (Security Check, AdwareCleaner and RogueKiller - in that order). Attached are the logs from each run. I don't know if I have a virus, missing DLL files or bad hardware (although the descriptions for the network and wireless cards indicate they are running properly). Any suggestions would be appreciated. ThanksPaul Addition.txtAdwCleanerS0.txtcheckup.txtFRST.txtRKreport_DEL_06052014_134054.log Link to post Share on other sites More sharing options...
Staff gringo_pr Posted June 20, 2014 Staff ID:843977 Share Posted June 20, 2014 Hello Very sorry for the delay and I would like to know if you still need help with this? Gringo Link to post Share on other sites More sharing options...
Staff gringo_pr Posted June 25, 2014 Staff ID:845900 Share Posted June 25, 2014 Hello 48 Hour bump It has been more than 48 hours since my last post.do you still need help with this?do you need more time?are you having problems following my instructions?if after 48hrs you have not replied to this thread then it will have to be closed!Gringo Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 4, 2014 Staff ID:848915 Share Posted July 4, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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