X minimizes malwarebytes to system tray

[silent_tiger85]

When clicking the "x", most programs minimize to the system tray. Could you make Malwarebytes minimize to the system tray when the "x" is clicked or add an option to enable this functionality?

[daledoc1]

Hi:
 
MBAM version 2 does exactly that - it minimizes to the "system tray" (aka "notification area") on the bottom right of the display, near the clock.

(As opposed to minimizing to the TASK BAR, on the left side of the bottom of the display.)
 
Are you running an older version?
If so, you might want to clean upgrade: MBAM Clean Removal Process 2x
 
ALSO, for additional information:
There is an FAQ Section here: Common Questions, Issues, and their Solutions
And here are links to the MBAM 2.0 User Guide: Online and PDF
And there are many useful KB topics and videos at the helpdesk support page

 

Thanks,
 

[silent_tiger85]

Hi:

 

MBAM version 2 does exactly that - it minimizes to the "system tray" (aka "notification area") on the bottom right of the display, near the clock.

(As opposed to minimizing to the TASK BAR, on the left side of the bottom of the display.)

 

Are you running an older version?

If so, you might want to clean upgrade: MBAM Clean Removal Process 2x

 

ALSO, for additional information:

There is an FAQ Section here: Common Questions, Issues, and their Solutions

And here are links to the MBAM 2.0 User Guide: Online and PDF

And there are many useful KB topics and videos at the helpdesk support page

 

Thanks,

 

 

I am running version 2.0. When I click the "X", Malwarebytes exits instead of minimizing to the system tray.

[daledoc1]

Hi:
 
You didn't mention what version of Windows you are running.
For 7 or 8, you might want to try this:
http://www.sevenforums.com/tutorials/293-notification-area-icons-hide-show-system-icons-notifications.html
(There are similar versions of this tutorial for XP and Vista, I would guess.)
 
If that doesn't work, then:

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the requested logs - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

[silent_tiger85]

I'm running Windows Vista. If I click the minimize button MBAM minimizes to the system tray. I can see the MBAM icon in the system tray. If I click the X button, then MBAM exits instead of minimizing to the system tray. All the other programs(Avast Anti-virus, Comodo Firewall, etc) minimize to the system tray when clicking the X button.

 

 

Hi:
 
You didn't mention what version of Windows you are running.
For 7 or 8, you might want to try this:
http://www.sevenforums.com/tutorials/293-notification-area-icons-hide-show-system-icons-notifications.html
(There are similar versions of this tutorial for XP and Vista, I would guess.)
 
If that doesn't work, then:

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the requested logs - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

 

[daledoc1]

Hi:

 

Thanks for the update.

 

It is normal for MBAM 2 to minimize to the system tray (not to the task bar).

 

If that is not the behavior you are seeing, then I suggest that you please try the troubleshooting steps suggested in my earlier reply -- the tutorial for Win7 should also work for Vista.

If not, then please try the other 2 steps in the links that are listed here:

 

Hi:
 
You didn't mention what version of Windows you are running.
For 7 or 8, you might want to try this:
http://www.sevenforums.com/tutorials/293-notification-area-icons-hide-show-system-icons-notifications.html
(There are similar versions of this tutorial for XP and Vista, I would guess.)
 
If that doesn't work, then:

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back the requested logs - Diagnostic Logs
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Thank You,

Thanks,

 

P.S. As this is not the support section of the forum, the mod team will probably move this thread to the MBAM support area here.

[silent_tiger85]

I discovered the problem. The free version does not minimize to the system tray when clicking the "X". If I click the minimize button, the free version will minimize to the system tray.

 

 

Hi:

 

Thanks for the update.

 

It is normal for MBAM 2 to minimize to the system tray (not to the task bar).

 

If that is not the behavior you are seeing, then I suggest that you please try the troubleshooting steps suggested in my earlier reply -- the tutorial for Win7 should also work for Vista.

If not, then please try the other 2 steps in the links that are listed here:

 

Thanks,

 

P.S. As this is not the support section of the forum, the mod team will probably move this thread to the MBAM support area here.