Trovi

[kidden6968]

Like a fool I downloaded a free video downloader today and was "gifted" with the not so fun Trovi malware.  I have deleted the programs and run Malwarebytes, which removed 114 items successfully.  I rebooted the computer and bam - 
Trovi is still in my browsers.

 

Can anyone help?

[kidden6968]

I just ran another malwarebytes scan and it is saying there are no threats detected but the Trovi toolbar is still showing up in my Chrome and Mozilla.  Should I uninstall and reinstall those browsers?  Maybe that would get rid of it?

[Maniac]

Hello kidden6968 and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Do you still need help?

[AdvancedSetup]

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