Kniveslives Posted June 1, 2014 ID:836751 Share Posted June 1, 2014 I own this website and my users are complaining about MalwareBytes blocking their access to my website for no apparent reason. One of my users sent me this https://i.imgur.com/6QIKqpn.png I would like this resolved as soon as possible, no other anti-virus software is bringing this up as a malicious site. Thanks. Link to post Share on other sites More sharing options...
pondus Posted June 1, 2014 ID:836757 Share Posted June 1, 2014 IP adress (74.118.192.53) is on 5 blacklists http://whatismyipaddress.com/blacklist-check Link to post Share on other sites More sharing options...
Kniveslives Posted June 1, 2014 Author ID:836760 Share Posted June 1, 2014 And how can I get it removed? Link to post Share on other sites More sharing options...
Kniveslives Posted June 1, 2014 Author ID:836761 Share Posted June 1, 2014 My home IP address is on at least that many blacklists...I hardly think that should mean anything. Link to post Share on other sites More sharing options...
pondus Posted June 1, 2014 ID:836763 Share Posted June 1, 2014 From malwarebytes or those 5 lists? Link to post Share on other sites More sharing options...
Kniveslives Posted June 1, 2014 Author ID:836765 Share Posted June 1, 2014 My home IP is on 4 of those blacklists at the link you provided. Link to post Share on other sites More sharing options...
pondus Posted June 1, 2014 ID:836766 Share Posted June 1, 2014 Then follow the links to those blacklists ..... they all have contact info Link to post Share on other sites More sharing options...
Kniveslives Posted June 2, 2014 Author ID:836794 Share Posted June 2, 2014 Both of these show my website as clean...I'd like for my website to not be listed as a malicious website.https://www.virustotal.com/en/url/932c3ef9f22c01024456964061f1551214642cc6d7ef4a827481681bfd77eb22/analysis/1401666239/http://www.urlvoid.com/scan/chtracker.info/ Link to post Share on other sites More sharing options...
Staff Spud Posted June 2, 2014 Staff ID:836846 Share Posted June 2, 2014 Your domain is not blacklisted nor was it the reason for the IP block . The IP will be rechecked. Link to post Share on other sites More sharing options...
Kniveslives Posted June 2, 2014 Author ID:836861 Share Posted June 2, 2014 I'm seeing that, and looking at the blacklists, spamhaus, which owns two of the ones I'm blacklisted on, blacklisted my IP for "spamming"(?), but blocked my entire IP range, that means one of 250 people could have been the actual abuser, they just blocked out the whole thing. Link to post Share on other sites More sharing options...
Staff Spud Posted June 2, 2014 Staff ID:836893 Share Posted June 2, 2014 You will need to take that issue up with Spamhaus. We only deal with our own blocking where your domain isn't listed. As I said in the last post, the IP block was over other issues not associated with your domain. Link to post Share on other sites More sharing options...
Kniveslives Posted June 2, 2014 Author ID:836900 Share Posted June 2, 2014 I don't care that much about them as I have never been affected by a blacklist in the past, and seeing as they have my home IP blacklisted I have yet to see any negative side effects until yesterday when I was informed that MalwareBytes had my website flagged as malicious. That's my only concern. Link to post Share on other sites More sharing options...
Staff Spud Posted June 2, 2014 Staff ID:836901 Share Posted June 2, 2014 Your website is NOT flagged as malicious, only the IP however a recheck is underway. Link to post Share on other sites More sharing options...
Kniveslives Posted June 2, 2014 Author ID:836908 Share Posted June 2, 2014 Okay. If you could let me know here what the verdict is I'd appreciate it, that way I know whether to switch IPs or not. Link to post Share on other sites More sharing options...
Staff Spud Posted June 2, 2014 Staff ID:836954 Share Posted June 2, 2014 Sure. Should have an answer for you in less than 24 hours. Link to post Share on other sites More sharing options...
MysteryFCM Posted June 3, 2014 ID:837278 Share Posted June 3, 2014 This will be unblocked on the next update. Link to post Share on other sites More sharing options...
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