beckx020 Posted May 30, 2014 ID:836125 Share Posted May 30, 2014 Comes up with "Please log in as administrator to install the new version of MalwareBytes..." When I click to update to new version. I am logged in as an administrator. So, how do I install this? Link to post Share on other sites More sharing options...
daledoc1 Posted May 30, 2014 ID:836127 Share Posted May 30, 2014 Hello and : If you are logged in to Windows as an Administrator, then something's not right.Let's start with basic troubleshooting, please:Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2xIf that does not correct the issue, then please read the following and post back the requested logs - Diagnostic LogsNOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their SolutionsThank You, Link to post Share on other sites More sharing options...
glugglug Posted May 31, 2014 ID:836161 Share Posted May 31, 2014 I'm getting the same error, logged in as an administrative user. Do other users need to be logged out? (a media center extender is connected). Link to post Share on other sites More sharing options...
daledoc1 Posted May 31, 2014 ID:836164 Share Posted May 31, 2014 I'm getting the same error, logged in as an administrative user. Do other users need to be logged out? (a media center extender is connected).Hello and , glugglug: Sorry to hear you are having issues.Each computer is unique.Problems that sound "the same" most often are not.The same is true for solutions.They most often need to be individualized.It is less confusing for everyone if we try to stick to "one user per topic".Please start a NEW, SEPARATE topic using the button.The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.Thanks for your patience and understanding, Link to post Share on other sites More sharing options...
beckx020 Posted May 31, 2014 Author ID:836459 Share Posted May 31, 2014 Ok, removed and reinstalled as per instructions. That clean tool didn't remove any settings. It knew everthing afterward. And yes, rebooted and closed all programs before running it. And rebooted again. So, seems to run now. HOWEVER, the icon on the desktop is protected and I need admin privs to delete the icon on my desk. What the heck is that about? Of course, you can't delete it EVER because I am already admin. There is something wrong with the last few versions of the programs. Schedules aren't right and you can't change them. It does what it wants, even with the new programs. Yes,, others have the same problem. So, how can I move back to the 1.x version that worked? Link to post Share on other sites More sharing options...
beckx020 Posted May 31, 2014 Author ID:836462 Share Posted May 31, 2014 Ok, figured out the admin stuff on another PC. turn off the self protection in advanced settings and you can install the update and delete the icon. The message should be different so that you know WHAT should be done to do what you need to. Scheduling still needs to be fixed tho. Link to post Share on other sites More sharing options...
Firefox Posted May 31, 2014 ID:836464 Share Posted May 31, 2014 Yes enabling self protection will prevent you from deleting any Malwarebytes file including the desktop icon... Glad you figured that out. Link to post Share on other sites More sharing options...
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