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4 Program objects and 97 Heuristic objects

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Inspiron Laptop 1541 with Windows Vista. 


When downloading a file , I got a virus warning message. I immediately crashed the site (Power off).and when I powered up, I ran Desk Top Cleaner.


I then ran Malware bytes and got 4 Program objects detectedand an additional 97 heuristic objects detected. However when the program reached 241,238 objects scanned, the scan bar continue to run but the program just continues for another 45 minutes to show the moving scan bar.


Cancelled the scan and ran Malwarebytes again. Sames results - except I ran it for only 10 minutes.


Where can I go from here?

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Hello ClintH and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post your log files in a new reply in this thread:


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  • 1 month later...

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