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Can't Access the Quarantine Files


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Hi everyone. I recently did a virus scan and got about 200 or so results that I decided to remove. As it turns out, some of the files were essential for windows and restarting my computer led to a bunch of problems on startup. I did a system restore and got windows to start up successfully, but when I went to open Malwarebytes it told me that my list was missing or corrupt. Now the quarantine list on the program is completely blank, but all the files are there when I check in the appdata file for Malwarebytes. The logs are still there and function like they should in the program. How can I restore the quarantined files? I am using Windows 8.1 and am still having problems at startup.

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Here is the log for the scan.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.05.27.08

Windows 8 x64 NTFS
Internet Explorer 11.0.9600.17107
Ste :: S1-PC [administrator]

5/27/2014 2:33:34 PM
mbam-log-2014-05-27 (14-33-34).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 624795
Time elapsed: 2 hour(s), 26 minute(s), 4 second(s)

Memory Processes Detected: 1
C:\Users\Ste\AppData\Local\FilesFrog Update Checker\update_checker.exe (PUP.Optional.FilesFrog.A) -> 5116 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 8
HKCR\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1} (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FilesFrog Update Checker (PUP.Optional.Somoto) -> Quarantined and deleted successfully.
HKCU\Software\AppDataLow\Software\PriceGong (PUP.Optional.PriceGong.A) -> Quarantined and deleted successfully.
HKCU\Software\Conduit\FF (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
HKCU\Software\Softonic\Universal Downloader (PUP.Optional.Softonic.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\SOMOTO\SDP (PUP.Optional.Somoto.A) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\CltMngSvc (PUP.Optional.ConduitSearchProtect) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKCU\Software\Somoto\SDP|affid (PUP.Optional.Somoto.A) -> Data: ipadianskog -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.Conduit.A) -> Bad: (C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll) Good: () -> Quarantined and repaired successfully.

Folders Detected: 24
C:\Program Files (x86)\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\Logs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\Logs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\bin (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\rep (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Ste\AppData\Local\FilesFrog Update Checker (PUP.Optional.FilesFrog.A) -> Delete on reboot.
C:\Users\Ste\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker (PUP.Optional.FilesFrog.A) -> Quarantined and deleted successfully.
C:\ProgramData\Conduit\IE (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Ste\AppData\Local\VisualBeeExe (PUP.Optional.Visualbee) -> Quarantined and deleted successfully.
C:\ProgramData\Conduit\Multi\CT3287811 (PUP.Optional.Conduit) -> Quarantined and deleted successfully.

Files Detected: 78
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32Loader.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Conduit\Community Alerts\Alert.dll (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\bin\SPTool.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\bin\SPtool.dll_1389820771889 (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\bin\uninstall.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\cltmng.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPTool64.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC32.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\SearchProtect\bin\SPVC64Loader.dll (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\bin\cltmngui.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Ste\AppData\Local\FilesFrog Update Checker\uninstall.exe (PUP.Optional.Somoto) -> Quarantined and deleted successfully.
C:\Users\Ste\Downloads\SoftonicDownloader_for_fraps.exe (PUP.Optional.Softonic.A) -> Quarantined and deleted successfully.
C:\Users\Ste\Downloads\Updater_Setup.exe (PUP.Optional.OptimumInstaller.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\EULA.txt (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\dialogUtils.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\json2.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\main.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\libs\SPDialogAPI.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\defaults.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Ste\AppData\Local\FilesFrog Update Checker\update_checker.exe (PUP.Optional.FilesFrog.A) -> Delete on reboot.
C:\Users\Ste\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker\Check for Updates.lnk (PUP.Optional.FilesFrog.A) -> Quarantined and deleted successfully.
C:\Users\Ste\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker\Uninstall.lnk (PUP.Optional.FilesFrog.A) -> Quarantined and deleted successfully.
C:\ProgramData\Conduit\Multi\CT3287811\configutaion.json (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\ProgramData\Conduit\Multi\CT3287811\SetupIcon.ico (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\ProgramData\Conduit\Multi\CT3287811\UninstallerUI.exe (PUP.Optional.Conduit) -> Quarantined and deleted successfully.

(end)
 

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Hello and Welcome to Malwarebytes

None of those files that were removed are essential for Windows to operate. They are PUP's (Potentially Unwanted Programs) and should be removed unless you really wanted them running which I doubt. It would be best to have someone help you with cleaning up the computer.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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