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Hello and :welcome:, Andy2kk:

 

 

Let us know how it goes.

 

Thank You,

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Hello Andy2kk and welcome to Malwarebytes forum.

 

Just wanted to add another tip, since "update issues" that are either unable to update are sometimes more commonly related to the antivirus setting needing a adjustment for whitelist ( trusted application) settings.

 

Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts. In some instances, exclusions may need to be set for your specific antivirus product to achieve the best possible system performance.
I suggest putting in trust settings in your antivirus, as follows:
Please "put as Trusted" (i.e., put Trusted application settings ) for the following MBAM exe files within your Antivirus Software whitelist :

Note: If using a software firewall besides the built in "Windows Firewall" you'll need to exclude them from it as well

For 32-bit Windows Vista or Windows 7 or Windows XP:

C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamdor.exe
C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe

For 64 bit versions of Windows Vista or Windows 7 or Windows 8:

C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well

Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:
data-cdn.mbamupdates.com

Check your Anti-Virus/Internet-Security application to see if you can add exclusions for specific applications/files to ignore.
You may need to contact their technical support or check their support website for instructions.
You will need to set your Anti-Virus/Internet-Security to ignore/exclude the files I listed above.
 

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Hello and :welcome:, Andy2kk:

 

 

Let us know how it goes.

 

Thank You,

Hi and thanks. That seems to have fixed it. I've only got your program and the ones that runs on windows 8.1 Defender and security essentials I think.

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