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error dns probe finished no internet

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My husbands laptop suddenly started uninstalling Avast virus protector. Since then he can't get on the internet. If you use google chrome and click on more it says: error dns probe finished no internet


I have restarted but it won't logon to the internet. I just restarted it and got this message: Avast will not be able to protect mail/news (error10013) then please check that the avast service(avastSvc.exe) is not blocked by your personal firewall.


Can anyone help with this?


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