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Having Problems With Passshow-Soft/Directed Here/Immediate Email Notification


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Hi all, I am new to this forum and have a problem. I have been using Mbam for a long time and love it. This is my problem. I contracted the Passshow-Soft malware, and Mbam shows 9 instances of it. I tell Mbam to quarentine it, then I delete it, then do a computer restart, then when I recheck it, the 9 instances are back again. Furthermore to double check Mbam I have done system scans from 6 or 7 other programs and everyone has said that my system is clean. Mbam is the only one that keeps coming up with them. I don't know if I have a problem or not. I am attaching the logs so you can take a look. Thanks in advance. CC

Malwarebytes Txt.txt

Addition.txt

FRST.txt

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Hello and post-32477-1261866970.gif

 

P2P/Piracy Warning:

 

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.


Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt.

 

Next,

 

thisisujrt.gif Please download Junkware Removal Tool to your desktop.


Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Open Malwarebytes 2.0, run a Threat Scan

 


On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

 

Post log:

 


After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.

 

Let me see those logs, also give an update on any remaining issues or concerns..

 

Kevin

 

 

 

 

fixlist.txt

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Thank you very much again for your time and help. I did all that you said and there doesn't seem to be any change. On the rescan Mbam still found the same infections. Is it possible that it is giving false readings cause as I stated at the start, I tried at least 6 other programs and they all said that I was clean. Just a thought. below you will find the reports.

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/26/2014
Scan Time: 11:37:41 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.27.03
Rootkit Database: v2014.05.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: HP
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 264307
Time Elapsed: 7 min, 19 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
 
Files: 8
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dat, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dll, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.xpi, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\a.db, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\b.db, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\psup.exe, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\sqlite3.dll, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\uninstall.exe, Quarantined, [0956f36397e4f640a8ed97edd82a01ff], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

AdwCleanerS1.txt

JRT.txt

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The related entries found by Malwarebytes are malicious, as long as passshow-soft remains on your system MB will flag it.. Run the following, lets see if we can find and remove all etries..

 

Please download SystemLook from the following link below and save it to your Desktop.

 

 

http://images.malwareremoval.com/jpshortstuff/SystemLook.exe

 

 

 


Double-click SystemLook.exe to run it.
Copy the content of the following codebox into the main textfield:
 
:regfindpassshow-soft*passshow-soft*
 
Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

 

Note: The log can also be found on your Desktop entitled SystemLook.txt

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Here it is, it seems to be finding the items in the Heuristic phase of the checking. Not sure if that has anything to with it.

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/27/2014
Scan Time: 6:32:13 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.27.11
Rootkit Database: v2014.05.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: HP
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 264655
Time Elapsed: 7 min, 27 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
 
Files: 8
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dat, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.dll, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\157.xpi, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\a.db, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\b.db, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\psup.exe, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\sqlite3.dll, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
PUP.Optional.PassShow.A, c:\program files (x86)\passshow-soft\uninstall.exe, Quarantined, [a1c6a7af97e470c681cc117406fc35cb], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
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Obviously we need to find all entries for this nuisance and remove them, I believe maybe give you the wrong link for System Look previously, please delete that version, we do this again...

 

Please download SystemLook from the following link below and save it to your Desktop. Use the correct version 32bit or 64bit.

 

http://jpshortstuff.247fixes.com/SystemLook_x64.exe      <<-   64 bit…. Use this link for your system

 

http://images.malwareremoval.com/jpshortstuff/SystemLook.exe  <<-  32 bit

 


Double-click SystemLook.exe to run it.
Copy the content of the following codebox into the main textfield:
 
 :folderfindpassshow-soft*passshow-soft*PassShow*PassShow*:regfindpassshow-soft*passshow-soft*PassShow*PassShow*
 
Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

Post that log...

 

Kevin

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Hi, you know, we can do this until the cows home but the fact still remains that Malwarebytes is the ONLY program that is detecting this out of 7 other that I have run and that is not including the ones that you have had me run such as Fixlist, ADW Cleaner, Junkware removal Tool, and Systemlook (twice). I still think that there is a defect in MBAM and to alleviate any more frustration on both of our parts I think the best course is to uninstall MBAM until they make a more polished version. 

 

Below you will find the latest scan but trust me, it found the same 9 occurrences that it did from the start. Thank you very much for your time. CC

Mbam Log Again.txt

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Apparently these entries are classed as Ghosts, there have been such events before. One of the forum experts (MrC) has come across this issue before, on that occasion the problem was caused by a program called Kaseya (Systems Management Software). A simple update cleared the issue.

 

What is ShieldTray used for on your system?

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I`m assuming the ghost issue maybe down the software Rollback, i`ve no experience with that software so am unsure how it works. Is it possible to delete saved back ups and refresh with a new back up when we are sure your system is definitely clean.

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and Windows 7/8 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 


Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the add/on to be installed
Click Start
Make sure that the option "Remove found threats"  is UNticked
Click on Advanced Settings, ensure the options
Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

 

When the scan is complete

 


If no threats were found
put a checkmark in "Uninstall application on close"
close program
report to me that nothing was found

 

If threats were found

 


click on "list of threats found"
click on "export to text file" and save it as ESET SCAN and save to the desktop
Click on back
put a checkmark in "Uninstall application on close"
click on finish

 

close program

 

Copy and paste the report in next reply.

 

Kevin...

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Not sure why, but it looks like it was the RollbackRX program that was causing the issue, which is strange because my wife runs the Rollback program and the Malwarebytes on her computer with no problems. I uninstalled RollbackRX and did a scan with MBAB and it came up clean. I did a reboot and then did another scan and it too came up clean. At a later date I may try reinstalling Rollback to see what will happen but for now I am satisfied that I have no traces of Passshow and that everything is working good again. Thank you very much for your help, I couldn't have it without your help. Have a great day. CC

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Yes is a very unusual issue to have, but one point to remember, if you have an infected system any auto backups or system restore backups also have the infection. If you choose to use a backup to make a fix unfortunately an infection will still be present.

 

Run the following to clear tools we may have used and reset system settings.

 

Download "Delfix by Xplode" and save it to your desktop.

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 


    Activate UAC
    Remove disinfection tools
    Create registry backup
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Part of the routine will be to create a registry back up with ERUNT,  the back up will be created here:

 

C:\Windows\ERUNT

 

When all is known to be well with your system you can delete that back up folder if you consider it as not needed...

 

When you have re-installed and used Rollback you can delete the ERUNT backup.....

 

Next,

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Let me know if we can close out.

 

It was a pleasure to work with you, take care and surf safe...

 

Kevin... ;)

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I have already reinstalled Rollback (Without any scan errors, couldn't wait) so I think I will pass on the last tool. Everything seems to be working ok now. No sense tempting fate. Again, I greatly appreciate your assistance. CC

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