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Norton 360 and Norton Internet Security 2014


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I just subscribed to Malwarebytes premium and I have read on other sites where people have had problems using Norton 360 2014 with this program-also what about Norton Internet Security 2014. If this is the case will tech support here on Malwarebytes help with any problems that occur?

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Hello Ptonline and welcome to MalwareBytes forum.

 

Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts. In some rare instances, exclusions may need to be set for your specific antivirus product to achieve the best possible system performance.
I suggest putting in trust settings, as follows:
Please "exclude" (i.e., put Trust settings) for the following MBAM exe files within your Antivirus Software :

Note: If using a software firewall besides the built in "Windows Firewall" you'll need to exclude them from it as well

For 32-bit Windows Vista or Windows 7 or Windows XP:

C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamdor.exe
C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe

For 64 bit versions of Windows Vista or Windows 7 or Windows 8:

C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well

Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:
data-cdn.mbamupdates.com

Check your Anti-Virus/Internet-Security application to see if you can add exclusions for specific applications/files to ignore.
You may need to contact their technical support or check their support website for instructions.
You will need to set your Anti-Virus/Internet-Security to ignore/exclude the files I listed above.
 

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Hi:
 

EDIT: OOPS! Maurice beat me to it!

Welcome.
 
OOPS!
It looks as if this post is in the wrong section of the forum.
This area is for support of a different product, MBAM TechBench, which is a professional product for use by computer repair specialists.
As such, the mod team will probably move it to the correct area of the forum >>HERE<<. :)

EDIT: Done!
 
Having said that, MBAM PRO/Premium is designed and tested specifically to run alongside all of the popular AVs.

Many users find that mutual exclusions aren't needed.

Others set them just to be proactive and reduce the chance of clashes or conflicts.

Some need to set them to optimize performance.

It really depends on the individual system.

 

To set exclusions for NIS or N360 in MBAM 2.0, follow these steps:

 

Add Folder

You may also exclude folders from scanning. As with files, you may exclude as many folders as you wish, but each must be specified individually. Please note that selecting a folder for exclusion will also cause every file in that folder as well as any sub-folders and files contained within those sub-folders to be excluded. Folder exclusion will be performed in a second window which is identical in construction to the window used for file exclusion. Once selected, excluded folders will be shown in the exclusion List.  http://www.malwarebytes.org/support/guides/mbam/

 

To set exclusions for MBAM in NIS or N360, please follow the instructions below

EDIT: see Maurice's post above mine.

 

Let us know if this helps.

 

Thanks,

daledoc1

 

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