Jump to content

I think something went wrong


Recommended Posts

Hello,

 

This afternoon MBAM was asking me to reboot my computer but I was going somewhere so I just shut it down. After returning tonight and turning on my computer, the desktop looks completely different and lots of things are missing. Its almost as if its a fresh install or something. I can see icons for the programs I had, like Itunes, but when I try to open them they start as if I've never run them before. Please help. I've tried looking for the problem on your forums but couldn't seem to find a similar situation.

Link to post
Share on other sites

Hello and :welcome: , cmacy:

 

It sounds as if the malware infection may have caused system damage.

This sort of problem will need expert help.

 

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

>>If the system is so crippled that you cannot even run the requested preliminary scans, then please just start a new topic in the malware removal section anyway, explaining the situation.
A malware analyst will assist you with looking into your issue.

Thanks,

daledoc1

Link to post
Share on other sites

I don't think I had an infection..nothing comes up on the scans. I did some looking around on my hard drive and all my files are actually still on there. They're in the Users folder. Could they have been quarantined incorrectly? It's almost as if I'm on another users desktop, but it says Administrator like always.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.