Jump to content

Failure to install


RCR
 Share

Recommended Posts

My malwarebyes anti-malware would not open.  I did an uninstall and went to the Malwarebytes to reinstall.  Downloaded set-up and ran.  It would not complete the installation.  I received an Internal Error: Expression Error Runtime Error (at 57.177): External exception E0607363.  I rebooted to no avail.  Completely, stumped on how to reinstall this software.  Anybody have any ideas?  I really would appreciate it.

 

Thanks

Bob Runyon

Link to post
Share on other sites

Hello and :welcome:, RCR:

 

 

Thank You,

 

daledoc1

 

P.S. This post really belongs >>HERE<< in the MBAM Support section, so the mod team will probably move it there. :)

Link to post
Share on other sites

Hello and :welcome:, RCR:

 

 

Thank You,

 

daledoc1

 

P.S. This post really belongs >>HERE<< in the MBAM Support section, so the mod team will probably move it there. :)

Thanks you daledoc1.  That seemed to work and I left it as far as the paid version so I guess I will hear from Malwarbytes about paying after 14 days.  I do believe I will cancel the auto renew as I don't care to be charged automatically.  Anyway, thanks for your help.  

Bob

Link to post
Share on other sites

OK, great! :)
Thanks for letting us know.
 
I presume you were referring to the 14-day trial of MBAM Premium?
Yes, after 14 days, the program will revert to the Free version as an on-demand scanner, and you will lose the real-time protection and other protection features of MBAM Premium.
 
Just to be sure, though:  If you already have a valid, lifetime, consumer license ID/key for MBAM PRO 1.x, that will automatically be honored for the 2.x upgrade -- there is no need to pay again.
That, and other considerations, are explained here: What does Malwarebytes Anti-Malware 2.0 mean for me?
 

OTOH, if you don't already have a 1.x lifetime license, then, yes, the new model is a 3-PC subscription license.

I do not work for MBAM and I personally own 8 lifetime licenses, so the license subscription renewal doesn't apply to me.

But, I understand your concern about auto-renewal.   I do not like it, either, and I always opt-out when I can with other software vendors.

 

I'm not sure, but there may be a way to opt-out of the MBAM auto-renewal and still receive notifications about impending license expiration?

We will need to wait for staff to advise us about that.

 

Thanks,

 

daledoc1
 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.