Jump to content
Ghost_Killer

malwarebytes mobile scanning phone every 3 minutes +

Recommended Posts

i updated to the new malwarebytes anti malware mobile on my lg optimus f6 running android 4.1.2 and it is now scanning my phone every 3-30+ minutes or so and tried uninstalling and reinstalling and nothings fixing it and it was fine in previous version and wasn't scanning this much..hope this bug gets fixed asap

post-162527-0-29640800-1399480030_thumb.

Share this post


Link to post
Share on other sites

Hello and welcome to the Malwarebytes product support. Thank you for choosing Malwarebytes Anti-Malware as your anti-malware security solution, my name is Fernando Gil and I'll be assisting you today.

 

Do you have any scheduled scans setup?

 

You can deselect the Scan after update in the Scheduled Scans settings.

 

If you have a scheduled scan, check to see what times it is set to run.

 

I find it odd that it would be scanning so often.

Share this post


Link to post
Share on other sites

Daily after database update (never made it scan this much until this version & same settings as last version) but when updating it starting scanning every 1-20+ minutes and ive done everything and its not working

post-162527-0-98168900-1399505463_thumb.

Share this post


Link to post
Share on other sites

Hello,

 

Thank you for reporting this issue. I have addressed this to our developers and they are investigating.

Share this post


Link to post
Share on other sites

I have 4.1.2 and its scanning a lot more often as well. The intervals arent even either.

I have it set to scan daily, after update and after reboot.

There were no updates or reboots happening when its been scanning at weird intervals.

Share this post


Link to post
Share on other sites

Was searching for a solution to the constant scanning problem and found this forum.

 

I can confirm that after the recent update, it seems Malwarebytes is just about always scanning. I have turned off scheduled scans and even unclicked Real-Time Protection but it still scans.

 

Phone: Samsung Galaxy with Android 4.0.4

 

It did not do this in the past, only after the recent upgrade...

Share this post


Link to post
Share on other sites

I have to say I'm super disappointed to see that this thread is 2 years old, and I'm having the same issue today.

I've noticed that pretty much any time my phone is idle, Malwarebytes fires up and starts scanning. I have real-time enabled, but I disabled After Reboot as well as After Update, and the only Scheduled Scans are for 1am a couple times a week. I'm about | | this far from uninstalling and going with something else, just so it will stop running constant scans.

 

Nexus 5X, Android 6.0.1, Malwarebytes App version 2.0.5.3

Share this post


Link to post
Share on other sites

Looking at these logs, the scans started at various times, and then took forever to resolve. Probably because the scans seem to abort when I start actively using my phone, and either starts over or resumes when idle again. 

Screenshot_20160518-140706.png

Screenshot_20160518-140746.png

Share this post


Link to post
Share on other sites

Hi @Marcus_Gideon, thanks for the screenshots.

It looks like you still have After Update scan enabled according to the screenshots.

I'm not sure I understand what you are referring to when you say the scans take forever? You longest scan in the screenshots is about 7 min 30 sec with the program scanning over 2,000 items.

I would recommend increase scheduled scans from daily to weekly and to a time that is more convenient for you for a scan (like in the late evenings), according to your screenshots, it looks like you have scheduled scans to run every day at little after noon. Additionally, you can disable notifications for scan.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.