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Mystery application momentarily running every couple of minutes – windows taskbar shows with little virus cartoon icon


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Hi,

 

My wife is having problems with her PC. I am trying to help, but unfortunately I am not that skilled and her PC is in Japanese and has a different windows version from my laptop (making comparing one to the other whilst navigating through menus a little difficult)...I can`t see a similar issue on this forum, so am posting this in want of some help....

 

Basically every minute or two an application flashes up in the task bar...as it does so it interrupts whatever is being done on the PC...as it happens so fast I have had to video the screen and use slo-mo to get a shot of the icon - looks like some joker has written some malware that pokes fun at you (see attachment for a screen shot). I cannot notice any services that run during / immediately after this thing pops up that were not running before.....is there anything else I should try to identify this?

 

The laptop runs Windows 7, and is relatively clean being only 2 weeks old.

 

Thanks.

  

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Hello and :welcome: , wjp:

 

It's hard to say.

It could be indicative of a malware infection or some other problem.

This will require the use of some scanners and tools that aren't permitted in this particular section of the forum.
 

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will assist you with looking into your issue.

Thanks,

daledoc1

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