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  • 2 weeks later...

hello rwharold and AdvancedSetup.

 

thank you for responding and sorry for the delay. I followed your steps above and they did not work. I now have the 2.0.2 Public Beta, which does not want to update either. Here is the requested frst log with the checkresults attached for review.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:11-05-2014 01
Ran by Int (administrator) on -- on 13-05-2014 11:29:31
Running from C:\Documents and Settings\Int\Desktop
Platform: Microsoft Windows XP Professional Service Pack 3 (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Creative Technology Ltd) C:\WINDOWS\SYSTEM32\CTSVCCDA.EXE
(Intel) C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
() C:\Program Files\Cheetah Burner\Cheetah CD Burner\NMSAccess.exe
(NVIDIA Corporation) C:\WINDOWS\SYSTEM32\nvsvc32.exe
(Microsoft Corporation) C:\WINDOWS\SYSTEM32\MsPMSPSv.exe
(Microsoft Corporation) C:\WINDOWS\SYSTEM32\wscntfy.exe
(Intel) C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
(AOL Inc.) C:\Program Files\Common Files\AOL\1398372110\ee\aolsoftware.exe
(AOL LLC) C:\Program Files\Common Files\AOL\acs\AOLacsd.exe
(AOL Inc.) C:\Program Files\AOL Desktop 9.7\waol.exe
(AOL Inc.) C:\Program Files\AOL Desktop 9.7\shellmon.exe
(AOL Inc.) C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe
(AOL Inc.) C:\Program Files\AOL Desktop 9.7\AOLBrowser\aolbrowser.exe
(PortableApps.com) C:\Documents and Settings\Int\Desktop\FirefoxPortable\FirefoxPortable.exe
(Mozilla Corporation) C:\Documents and Settings\Int\Desktop\FirefoxPortable\App\Firefox\firefox.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [PRONoMgr.exe] => C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe [86016 2003-03-11] (Intel® Corporation)
HKLM\...\Run: [iAAnotif] => C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe [126976 2004-03-25] (Intel)
HKLM\...\Run: [updReg] => C:\WINDOWS\UpdReg.EXE [90112 2000-05-11] (Creative Technology Ltd.)
HKLM\...\Run: [NvCplDaemon] => C:\WINDOWS\System32\NvCpl.dll [4800512 2003-11-03] (NVIDIA Corporation)
HKLM\...\Run: [MSConfig] => C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe [169984 2008-04-14] (Microsoft Corporation)
HKLM\...\Run: [HostManager] => C:\Program Files\Common Files\AOL\1398372110\ee\AOLSoftware.exe [41800 2010-03-08] (AOL Inc.)
Startup: C:\Documents and Settings\Int\Start Menu\Programs\Startup\Shortcut to AOLDial.exe.lnk
ShortcutTarget: Shortcut to AOLDial.exe.lnk -> C:\Program Files\Common Files\AOL\acs\AOLDial.exe (America Online)
Startup: C:\Documents and Settings\Int\Start Menu\Programs\Startup\Shortcut to aolsoftware.exe.lnk
ShortcutTarget: Shortcut to aolsoftware.exe.lnk -> C:\Program Files\Common Files\AOL\1398372110\ee\aolsoftware.exe (AOL Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
SearchScopes: HKLM - DefaultScope value is missing.
BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll (Sonic Solutions)
BHO: No Name - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} -  No File
Toolbar: HKLM - No Name - {BA52B914-B692-46c4-B683-905236F6F655} -  No File
Toolbar: HKCU - &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)
Toolbar: HKCU - &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - C:\WINDOWS\system32\SHELL32.dll (Microsoft Corporation)
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1392241640859
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL (Microsoft Corporation)
Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
Handler: vnd.ms.radio - {3DA2AA3B-3D96-11D2-9BD2-204C4F4F5020} - C:\WINDOWS\System32\msdxm.ocx ()
Tcpip\..\Interfaces\{71FBCC11-D03C-4F96-8781-1644DCA8D69B}: [NameServer]205.188.146.145

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @viewpoint.com/VMP - C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll ()

========================== Services (Whitelisted) =================

R3 AOL ACS; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [46640 2006-10-23] (AOL LLC)
R2 Creative Service for CDROM Access; C:\WINDOWS\System32\CTsvcCDA.exe [44032 1999-12-13] (Creative Technology Ltd)
R2 IAANTMon; C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe [73838 2004-03-25] (Intel)
R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-05] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-05] (Malwarebytes Corporation)
S3 NetSvc; C:\Program Files\Intel\NCS\Sync\NetSvc.exe [143360 2003-03-03] (Intel® Corporation)
R2 NMSAccess; C:\Program Files\Cheetah Burner\Cheetah CD Burner\NMSAccess.exe [45056 2005-12-07] ()
S3 SbieSvc; C:\Program Files\Sandboxie\SbieSvc.exe [131272 2014-01-17] (Sandboxie Holdings, LLC)
S3 SCardDrv; C:\WINDOWS\System32\SCardSvr.exe [95744 2008-04-14] (Microsoft Corporation)
R2 WMDM PMSP Service; C:\WINDOWS\System32\MsPMSPSv.exe [53520 2000-06-26] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

S4 abp480n5; C:\WINDOWS\System32\DRIVERS\ABP480N5.SYS [23552 2008-04-14] (Microsoft Corporation)
R2 ASCTRM; C:\WINDOWS\system32\Drivers\ASCTRM.sys [8552 2004-06-27] (Windows ® 2000 DDK provider)
S3 ctdvda2k; C:\WINDOWS\System32\drivers\ctdvda2k.sys [287920 2003-03-27] (Creative Technology Ltd)
R2 drvnddm; C:\WINDOWS\System32\drivers\drvnddm.sys [40480 2004-02-27] (Sonic Solutions)
S3 E1000; C:\WINDOWS\System32\DRIVERS\e1000325.sys [121856 2003-07-11] (Intel Corporation)
R3 ha10kx2k; C:\WINDOWS\System32\drivers\ha10kx2k.sys [823616 2003-03-26] (Creative Technology Ltd)
R3 hap16v2k; C:\WINDOWS\System32\drivers\hap16v2k.sys [141536 2003-03-26] (Creative Technology Ltd)
R3 MBAMProtector; C:\WINDOWS\system32\drivers\mbam.sys [23256 2014-05-05] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys [110296 2014-05-13] (Malwarebytes Corporation)
R3 MxlW2k; C:\WINDOWS\system32\Drivers\MxlW2k.sys [28256 2004-06-27] (MusicMatch, Inc.)
R2 PfModNT; C:\WINDOWS\System32\drivers\PfModNT.sys [15840 2003-03-06] (Creative Technology Ltd.)
S3 SbieDrv; C:\Program Files\Sandboxie\SbieDrv.sys [161888 2014-01-17] (Sandboxie Holdings, LLC)
S3 SONYPVU1; C:\WINDOWS\System32\DRIVERS\SONYPVU1.SYS [7552 2001-08-17] (Sony Corporation)
R1 sscdbhk5; C:\WINDOWS\System32\drivers\sscdbhk5.sys [5621 2004-01-14] (Sonic Solutions)
R1 ssrtln; C:\WINDOWS\System32\drivers\ssrtln.sys [23219 2004-01-14] (Sonic Solutions)
R2 tfsnboio; C:\WINDOWS\System32\dla\tfsnboio.sys [25685 2004-03-15] (Sonic Solutions)
R2 tfsncofs; C:\WINDOWS\System32\dla\tfsncofs.sys [34837 2004-03-15] (Sonic Solutions)
R2 tfsndrct; C:\WINDOWS\System32\dla\tfsndrct.sys [4117 2004-03-15] (Sonic Solutions)
R2 tfsndres; C:\WINDOWS\System32\dla\tfsndres.sys [2233 2004-03-15] (Sonic Solutions)
R2 tfsnifs; C:\WINDOWS\System32\dla\tfsnifs.sys [85972 2004-03-15] (Sonic Solutions)
R2 tfsnopio; C:\WINDOWS\System32\dla\tfsnopio.sys [14229 2004-03-15] (Sonic Solutions)
R2 tfsnpool; C:\WINDOWS\System32\dla\tfsnpool.sys [6357 2004-03-15] (Sonic Solutions)
R2 tfsnudf; C:\WINDOWS\System32\dla\tfsnudf.sys [98580 2004-03-15] (Sonic Solutions)
R2 tfsnudfa; C:\WINDOWS\System32\dla\tfsnudfa.sys [100597 2004-03-15] (Sonic Solutions)
R3 wanatw; C:\WINDOWS\System32\DRIVERS\wanatw4.sys [33588 2003-01-10] (America Online, Inc.)
S3 bvrp_pci; No ImagePath
U1 WS2IFSL;

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-05-13 11:29 - 2014-05-13 11:29 - 00009083 _____ () C:\Documents and Settings\Int\Desktop\FRST.txt
2014-05-13 11:22 - 2014-05-13 11:28 - 01056256 _____ (Farbar) C:\Documents and Settings\Int\Desktop\FRST.exe
2014-05-13 11:04 - 2014-05-13 11:24 - 00030983 _____ () C:\Documents and Settings\Int\Desktop\CheckResults.txt
2014-05-13 11:01 - 2014-05-13 11:01 - 00000000 ____D () C:\Documents and Settings\Int\Local Settings\Application Data\Mozilla
2014-05-13 10:56 - 2014-05-13 10:56 - 00000000 ____D () C:\Program Files\Viewpoint
2014-05-13 10:56 - 2014-05-13 10:56 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Viewpoint
2014-05-12 19:21 - 2014-05-13 11:12 - 00110296 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2014-05-12 19:21 - 2014-05-12 19:21 - 00000777 _____ () C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
2014-05-12 19:21 - 2014-05-12 19:21 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-05-12 19:21 - 2014-05-12 19:21 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes Anti-Malware
2014-05-12 19:21 - 2014-05-12 19:21 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Malwarebytes
2014-05-12 19:21 - 2014-05-05 13:23 - 00053208 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2014-05-12 19:21 - 2014-05-05 13:23 - 00023256 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbam.sys
2014-05-12 18:19 - 2014-05-12 19:18 - 17291984 _____ (Malwarebytes Corporation ) C:\Documents and Settings\Int\Desktop\mbam-setup-consumer-2.0.2.1010.exe
2014-05-12 18:05 - 2014-05-12 18:05 - 00000000 ____D () C:\Documents and Settings\Int\My Documents\ISBC
2014-05-12 18:03 - 2014-05-12 18:04 - 00000000 ____D () C:\Documents and Settings\Int\My Documents\menus
2014-05-12 12:52 - 2014-05-12 13:02 - 01673896 _____ (Malwarebytes Corporation) C:\Documents and Settings\Int\Desktop\mbam-check-2.1.0.0002.exe

2014-04-24 16:42 - 2014-04-24 16:42 - 00000668 _____ () C:\Documents and Settings\All Users\Start Menu\AOL Desktop 9.7.lnk
2014-04-24 16:41 - 2014-04-24 16:45 - 00000000 ____D () C:\Program Files\AOL Desktop 9.7
2014-04-24 16:41 - 2014-04-24 16:42 - 00000000 ____D () C:\Program Files\Common Files\aolshare
2014-04-24 16:41 - 2014-04-24 16:41 - 00000000 ____D () C:\Program Files\AOL


==================== One Month Modified Files and Folders =======

2014-05-13 11:29 - 2014-05-13 11:29 - 00009083 _____ () C:\Documents and Settings\Int\Desktop\FRST.txt
2014-05-13 11:29 - 2004-05-17 00:34 - 00000000 ____D () C:\FRST
2014-05-13 11:28 - 2014-05-13 11:22 - 01056256 _____ (Farbar) C:\Documents and Settings\Int\Desktop\FRST.exe
2014-05-13 11:25 - 2014-05-13 11:25 - 00000287 _____ () C:\Documents and Settings\Int\Desktop\update not working - posts - 5-12-2014.txt
2014-05-13 11:24 - 2014-05-13 11:04 - 00030983 _____ () C:\Documents and Settings\Int\Desktop\CheckResults.txt
2014-05-13 11:12 - 2014-05-12 19:21 - 00110296 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2014-05-13 11:01 - 2014-05-13 11:01 - 00000000 ____D () C:\Documents and Settings\Int\Local Settings\Application Data\Mozilla
2014-05-13 11:01 - 2014-04-16 14:37 - 00000000 ____D () C:\Documents and Settings\Int\Application Data\Mozilla
2014-05-13 10:56 - 2014-05-13 10:56 - 00000000 ____D () C:\Program Files\Viewpoint
2014-05-13 10:56 - 2014-05-13 10:56 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Viewpoint
2014-05-13 10:54 - 2004-06-27 10:57 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT
2014-05-12 20:54 - 2014-05-10 11:03 - 00005955 _____ () C:\WINDOWS\WindowsUpdate.log
2014-05-12 20:54 - 2014-02-11 13:46 - 00000000 __SHD () C:\Documents and Settings\Int\UserData
2014-05-12 20:54 - 2014-02-11 12:47 - 00000178 ___SH () C:\Documents and Settings\Int\NTUSER.INI
2014-05-12 20:54 - 2004-06-27 11:10 - 00001080 _____ () C:\WINDOWS\system32\settingsbkup.sfm
2014-05-12 20:54 - 2004-06-27 11:10 - 00001080 _____ () C:\WINDOWS\system32\settings.sfm
2014-05-12 20:54 - 2004-06-27 11:10 - 00000288 _____ () C:\WINDOWS\system32\DVCStateBkp-{00000002-00000000-00000002-00001102-00000004-10031102}.dat
2014-05-12 20:54 - 2004-06-27 11:10 - 00000288 _____ () C:\WINDOWS\system32\DVCState-{00000002-00000000-00000002-00001102-00000004-10031102}.dat
2014-05-12 20:54 - 2004-06-27 10:57 - 00032628 _____ () C:\WINDOWS\SchedLgU.Txt
2014-05-12 20:09 - 2014-04-25 12:11 - 00000000 ____D () C:\Documents and Settings\Int\My Documents\Job search 2014
2014-05-12 19:21 - 2014-05-12 19:21 - 00000777 _____ () C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
2014-05-12 19:21 - 2014-05-12 19:21 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-05-12 19:21 - 2014-05-12 19:21 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes Anti-Malware
2014-05-12 19:21 - 2014-05-12 19:21 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Malwarebytes
2014-05-12 19:18 - 2014-05-12 18:19 - 17291984 _____ (Malwarebytes Corporation ) C:\Documents and Settings\Int\Desktop\mbam-setup-consumer-2.0.2.1010.exe

2014-05-12 13:02 - 2014-05-12 12:52 - 01673896 _____ (Malwarebytes Corporation) C:\Documents and Settings\Int\Desktop\mbam-check-2.1.0.0002.exe

2014-05-10 20:34 - 2014-02-15 14:14 - 00000000 ____D () C:\Documents and Settings\Int\My Documents\seen on 2014
2014-05-10 15:48 - 2014-05-10 15:48 - 00000000 ____D () C:\Documents and Settings\Int\My Documents\ecards text
2014-05-10 15:20 - 2014-05-10 15:19 - 00000000 ____D () C:\Documents and Settings\Int\My Documents\ty
2014-05-05 13:23 - 2014-05-12 19:21 - 00053208 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2014-05-05 13:23 - 2014-05-12 19:21 - 00023256 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mbam.sys
2014-05-04 20:56 - 2014-05-04 20:56 - 00000099 _____ () C:\Documents and Settings\Int\Desktop\look at 5-4-2014.txt
2014-05-04 20:53 - 2014-05-04 20:53 - 00000016 _____ () C:\Documents and Settings\Int\My Documents\rp
2014-04-26 12:09 - 2014-04-26 12:09 - 00000051 _____ () C:\Documents and Settings\Int\My Documents\Walmart Gift Card AUtomated System - 1-888-537-5503.txt
2014-04-25 14:08 - 2004-06-27 10:38 - 00000000 __SHD () C:\Documents and Settings\NetworkService
2014-04-24 16:47 - 2014-02-11 13:30 - 00000000 ____D () C:\Documents and Settings\Int\Application Data\AOL
2014-04-24 16:45 - 2014-04-24 16:41 - 00000000 ____D () C:\Program Files\AOL Desktop 9.7
2014-04-24 16:43 - 2014-02-11 13:28 - 00061112 _____ () C:\install.log
2014-04-24 16:42 - 2014-04-24 16:42 - 00000756 _____ () C:\Documents and Settings\All Users\Desktop\AOL Desktop 9.7.lnk
2014-04-24 16:42 - 2014-04-24 16:42 - 00000668 _____ () C:\Documents and Settings\All Users\Start Menu\AOL Desktop 9.7.lnk
2014-04-24 16:42 - 2014-04-24 16:41 - 00000000 ____D () C:\Program Files\Common Files\aolshare
2014-04-24 16:42 - 2014-02-11 13:30 - 00000000 ____D () C:\Documents and Settings\All Users\Start Menu\Programs\AOL
2014-04-24 16:42 - 2004-06-27 11:08 - 00000000 ____D () C:\Program Files\Common Files\AOL
2014-04-24 16:42 - 2004-06-27 11:08 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\AOL
2014-04-24 16:41 - 2014-04-24 16:41 - 00000000 ____D () C:\Program Files\AOL
2014-04-24 16:31 - 2014-02-11 13:29 - 00000000 ____D () C:\Documents and Settings\Int\Local Settings\Application Data\AOL
2014-04-24 16:31 - 2004-06-27 11:08 - 00000208 _____ () C:\WINDOWS\wininit.ini
2014-04-24 15:46 - 2004-03-20 13:58 - 00000613 _____ () C:\WINDOWS\WIN.INI
2014-04-24 15:46 - 2004-03-20 13:50 - 00000246 _____ () C:\WINDOWS\SYSTEM.INI


==================== Bamital & volsnap Check =================

C:\WINDOWS\explorer.exe => MD5 is legit
C:\WINDOWS\system32\winlogon.exe => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit
C:\WINDOWS\system32\User32.dll => MD5 is legit
C:\WINDOWS\system32\userinit.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\volsnap.sys => MD5 is legit

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x86) Version:11-05-2014 01
Ran by Int at 2014-05-13 11:30:26
Running from C:\Documents and Settings\Int\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================


==================== Installed Programs ======================

Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.1.53.64 - Adobe Systems Incorporated)
AOL Uninstaller (Choose which Products to Remove) (HKLM\...\AOL Uninstaller) (Version:  - AOL Inc.)
Banctec Service Agreement (Version: 1.00.00 - Dell) Hidden
Cheetah CD Burner (HKLM\...\{91D7B376-7CE5-48C6-8C0F-BEF5B8A4E8FC}) (Version:  - )
Conexant D850 56K V.9x DFVc Modem (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1) (Version:  - )
Creative MediaSource (HKLM\...\{56F3E1FF-54FE-4384-A153-6CCABA097814}) (Version:  - )
Dell Digital Jukebox Driver (HKLM\...\Dell Digital Jukebox Driver) (Version:  - )
Dell Media Experience (HKLM\...\{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version:  - )
Dell Solution Center (HKLM\...\{11F1920A-56A2-4642-B6E0-3B31A12C9288}) (Version: 1.00.0000 - Dell)
Digital Line Detect (HKLM\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.10 - BVRP Software, Inc)
DVDSentry (HKLM\...\{98DF85D9-96C0-4F57-A92E-C3539477EF5E}) (Version: 1.00.0000 - Dell)
EarthLink Setup Files (HKLM\...\{9B2CFE3B-7F55-4786-A20D-BB244914F6D8}) (Version: 2003.3.84.0 - EarthLink, Inc.)
Help and Support Customization (Version: 1.00.0000 - Dell) Hidden
Intel Application Accelerator RAID Edition (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Intel® PRO Network Adapters and Drivers (HKLM\...\PROSet) (Version:  - )
Intel® PROSet (HKLM\...\{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}) (Version: 6.05.2001 - Intel)
Internet Explorer Default Page (Version: 1.00.03 - Dell Inc.) Hidden
Jasc Paint Shop Photo Album (HKLM\...\{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}) (Version: 4.0.3 - Jasc Software, Inc.)
Jasc Paint Shop Pro 8 Dell Edition (HKLM\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.10.0000 - Jasc Software Inc)
Java 2 Runtime Environment, SE v1.4.2 (HKLM\...\{7148F0A8-6813-11D6-A77B-00B0D0142000}) (Version: 1.4.2 - Sun Microsystems, Inc.)
Learn2 Player (Uninstall Only) (HKLM\...\StreetPlugin) (Version:  - )
LibreOffice 4.2.0.4 (HKLM\...\{E043231F-34F2-4AF5-9400-0961CC15AAAE}) (Version: 4.2.0.4 - The Document Foundation)
Malwarebytes Anti-Malware version 2.0.2.1010 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1010 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Encarta Encyclopedia Standard 2004 (HKLM\...\{04410044-9149-45C6-A806-F2BF9CFCE762}) (Version: 2004 - Microsoft Corporation)
Microsoft Money 2004 (HKLM\...\{1D643CD7-4DD6-11D7-A4E0-000874180BB3}) (Version: 12.0.50 - Microsoft)
Microsoft Money 2004 System Pack (HKLM\...\{8C64E145-54BA-11D6-91B1-00500462BE80}) (Version: 12.0.80 - Microsoft)
Microsoft Office XP Professional with FrontPage (HKLM\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.2627.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft VC9 runtime libraries (Version: 1.0.0 - AOL Inc.) Hidden
Modem Helper (HKLM\...\{7F142D56-3326-11D5-B229-002078017FBF}) (Version: 2.25 - BVRP Software)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MUSICMATCH® Jukebox (HKLM\...\{45EBDA59-D33B-433A-956E-B2F236468B56}) (Version:  - )
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.12 - BVRP Software, Inc)
NVIDIA Windows 2000/XP Display Drivers (HKLM\...\NVIDIA) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - )
QuickTime (HKLM\...\QuickTime) (Version:  - )
RealPlayer Basic (HKLM\...\RealPlayer 6.0) (Version:  - )
Sandboxie 4.08 (32-bit) (HKLM\...\Sandboxie) (Version: 4.08 - Sandboxie Holdings, LLC)
Shockwave (HKLM\...\Shockwave) (Version:  - )
Sonic DLA (HKLM\...\{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}) (Version: 4.90 - Sonic Solutions)
Sonic MyDVD (HKLM\...\{21657574-BD54-48A2-9450-EB03B2C7FC29}) (Version: 5.3.0 - Sonic Solutions)
Sonic RecordNow! (HKLM\...\{9541FED0-327F-4DF0-8B96-EF57EF622F19}) (Version: 7.10 - Sonic Solutions)
Sonic Update Manager (HKLM\...\{09DA4F91-2A09-4232-AB8C-6BC740096DE3}) (Version: 2.9 - Sonic Solutions)
Sound Blaster Audigy 2 (HKLM\...\{E82BF103-904F-49C0-B77F-6EC110B71E87}) (Version:  - )
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2808679) (HKLM\...\KB2808679) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version:  - )
WebFldrs XP (Version: 9.50.6513 - Microsoft Corporation) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
WordPerfect Office 11 (HKLM\...\{54F90B55-BEB3-4F0D-8802-228822FA5921}) (Version: 11.0 - Corel Corporation)

==================== Restore Points  =========================

12-02-2014 21:26:25 System Checkpoint
12-02-2014 21:32:28 Installed Windows Internet Explorer 8.
12-02-2014 22:35:04 Software Distribution Service 3.0
12-02-2014 23:03:01 Software Distribution Service 3.0
12-02-2014 23:28:31 Software Distribution Service 3.0
13-02-2014 02:19:31 Software Distribution Service 3.0
14-02-2014 21:01:27 System Checkpoint
14-02-2014 22:13:53 Software Distribution Service 3.0
15-02-2014 00:09:53 Software Distribution Service 3.0
15-02-2014 21:27:04 Software Distribution Service 3.0
16-02-2014 00:57:31 Software Distribution Service 3.0
16-02-2014 17:56:27 Software Distribution Service 3.0
16-02-2014 22:26:35 Software Distribution Service 3.0
16-02-2014 23:33:54 Software Distribution Service 3.0
18-02-2014 00:00:54 System Checkpoint
19-02-2014 20:24:20 System Checkpoint
21-02-2014 15:27:11 System Checkpoint
22-02-2014 19:08:50 System Checkpoint
17-05-2004 05:33:13 System Checkpoint
23-02-2014 07:39:15 System Checkpoint
24-02-2014 21:07:15 System Checkpoint
27-02-2014 18:15:27 System Checkpoint
28-02-2014 19:45:40 System Checkpoint
02-03-2014 19:20:29 System Checkpoint
03-03-2014 23:07:07 System Checkpoint
10-03-2014 23:19:23 Revo Uninstaller's restore point - McAfee SecurityCenter
10-03-2014 23:20:14 Revo Uninstaller's restore point - McAfee VirusScan
10-03-2014 23:21:25 Revo Uninstaller's restore point - McAfee SecurityCenter
10-03-2014 23:21:57 Revo Uninstaller's restore point - McAfee SecurityCenter
14-03-2014 14:13:43 System Checkpoint
16-03-2014 19:25:16 Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 1.75.0.1300
16-03-2014 19:35:06 Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 2.00.0.1000
18-03-2014 18:49:46 System Checkpoint
19-03-2014 18:50:36 System Checkpoint
20-03-2014 20:35:05 System Checkpoint
22-03-2014 17:43:26 System Checkpoint
24-03-2014 21:23:32 Restore
26-03-2014 16:38:01 Installed LibreOffice 4.2.0.4
29-03-2014 20:00:45 System Checkpoint
29-03-2014 00:54:47 System Checkpoint
30-03-2014 21:03:04 System Checkpoint
31-03-2014 22:34:21 System Checkpoint
03-04-2014 17:53:18 System Checkpoint
04-04-2014 17:59:14 System Checkpoint
05-04-2014 19:55:38 System Checkpoint
06-04-2014 20:00:24 System Checkpoint
17-05-2004 04:15:59 System Checkpoint
07-04-2014 16:08:08 System Checkpoint
08-04-2014 17:09:24 System Checkpoint
08-04-2014 19:46:03 Software Distribution Service 3.0
09-04-2014 20:08:15 Installed Windows XP KB2936068.
10-04-2014 22:25:28 System Checkpoint
11-04-2014 22:30:29 System Checkpoint
16-04-2014 21:14:38 System Checkpoint
15-04-2014 15:58:03 System Checkpoint
17-04-2014 23:36:28 System Checkpoint
19-04-2014 00:19:19 Software Distribution Service 3.0
19-04-2014 15:26:16 Software Distribution Service 3.0
19-04-2014 16:04:11 Revo Uninstaller's restore point - Microsoft Compression Client Pack 1.0 for Windows XP
20-04-2014 18:53:39 System Checkpoint
23-04-2014 22:02:35 System Checkpoint
==================== Hosts content: ==========================

2004-03-19 18:37 - 2004-03-19 18:37 - 00000734 ____A C:\WINDOWS\system32\Drivers\etc\hosts
127.0.0.1       localhost

==================== Scheduled Tasks (whitelisted) =============


==================== Loaded Modules (whitelisted) =============

2006-09-15 11:31 - 2005-12-07 10:44 - 00045056 _____ () C:\Program Files\Cheetah Burner\Cheetah CD Burner\NMSAccess.exe
2012-04-20 18:50 - 2012-04-20 18:50 - 00048640 _____ () C:\Program Files\AOL Desktop 9.7\zlib.dll
2012-04-20 18:50 - 2012-04-20 18:50 - 00094208 _____ () C:\Program Files\AOL Desktop 9.7\Components\Tier2Svc.dll
2012-04-20 18:50 - 2012-04-20 18:50 - 00060928 _____ () C:\Program Files\AOL Desktop 9.7\Components\DataSvcs.dll
2014-05-13 11:01 - 2014-05-13 11:01 - 00029696 _____ () C:\Documents and Settings\Int\Local Settings\Temp\nsg15.tmp\registry.dll
2014-05-13 11:01 - 2014-05-13 11:01 - 00011264 _____ () C:\Documents and Settings\Int\Local Settings\Temp\nsg15.tmp\System.dll
2014-01-28 02:54 - 2014-01-28 02:54 - 03583600 _____ () C:\Documents and Settings\Int\Desktop\FirefoxPortable\App\firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========

AlternateDataStreams: C:\Documents and Settings\Int\My Documents\SendtoTR.docx:SummaryInformation
AlternateDataStreams: C:\Documents and Settings\Int\My Documents\SendtoTR.docx:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}

==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\91515019.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\91515019.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\nm => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\nm.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\UploadMgr => ""="Service"

==================== EXE Association (whitelisted) =============


==================== Disabled items from MSCONFIG ==============

MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk => C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup
MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk => C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup
MSCONFIG\startupfolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk => C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup
MSCONFIG\startupreg: AsioReg => REGSVR32.EXE /S CTASIO.DLL
MSCONFIG\startupreg: CCleaner => "C:\Documents and Settings\Int\My Documents\ccleaner edit\CCleaner.exe" /AUTO
MSCONFIG\startupreg: CTDVDDet => C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
MSCONFIG\startupreg: CTHelper => CTHELPER.EXE
MSCONFIG\startupreg: CTSysVol => C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
MSCONFIG\startupreg: dla => C:\WINDOWS\system32\dla\tfswctrl.exe
MSCONFIG\startupreg: DVDSentry => C:\WINDOWS\System32\DSentry.exe
MSCONFIG\startupreg: MCAgentExe => C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
MSCONFIG\startupreg: McRegWiz => C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
MSCONFIG\startupreg: MCUpdateExe => C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
MSCONFIG\startupreg: mmtask => c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
MSCONFIG\startupreg: MMTray => C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
MSCONFIG\startupreg: MSMSGS => "C:\Program Files\Messenger\msmsgs.exe" /background
MSCONFIG\startupreg: QuickTime Task => "C:\Program Files\QuickTime\qttask.exe" -atboottime
MSCONFIG\startupreg: RealTray => C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
MSCONFIG\startupreg: UpdateManager => "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
MSCONFIG\startupreg: VSOCheckTask => "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask

==================== Faulty Device Manager Devices =============

Name: 1394 Net Adapter
Description: 1394 Net Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NIC1394
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Intel® PRO/1000 MT Network Connection
Description: Intel® PRO/1000 MT Network Connection
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: E1000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


==================== Event log errors: =========================

Application errors:
==================
Error: (05/12/2014 01:05:48 PM) (Source: Application Error) (User: ) (EventID: 1000)
Description: Faulting application mbamservice.exe, version 2.1.9.0, faulting module mbamservice.exe, version 2.1.9.0, fault address 0x0007d28a.
Processing media-specific event for [mbamservice.exe!ws!]

Error: (04/27/2014 04:50:35 PM) (Source: Application Hang) (User: ) (EventID: 1002)
Description: Hanging application soffice.bin, version 4.2.0.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (04/26/2014 04:45:57 PM) (Source: Application Hang) (User: ) (EventID: 1002)
Description: Hanging application soffice.bin, version 4.2.0.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (05/13/2014 10:55:07 AM) (Source: Service Control Manager) (User: ) (EventID: 7011)
Description: Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.

Error: (05/13/2014 10:54:34 AM) (Source: Service Control Manager) (User: ) (EventID: 7023)
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (05/12/2014 07:20:31 PM) (Source: Service Control Manager) (User: ) (EventID: 7023)
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (05/12/2014 01:32:54 PM) (Source: Service Control Manager) (User: ) (EventID: 7034)
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/12/2014 01:32:51 PM) (Source: Service Control Manager) (User: ) (EventID: 7034)
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/12/2014 01:07:16 PM) (Source: Service Control Manager) (User: ) (EventID: 7023)
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (05/12/2014 01:06:03 PM) (Source: Service Control Manager) (User: ) (EventID: 7034)
Description: The MBAMService service terminated unexpectedly.  It has done this 2 time(s).

Error: (05/11/2014 01:47:41 PM) (Source: Service Control Manager) (User: ) (EventID: 7034)
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/11/2014 00:18:25 PM) (Source: Service Control Manager) (User: ) (EventID: 7034)
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/10/2014 00:16:42 PM) (Source: Service Control Manager) (User: ) (EventID: 7034)
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (05/12/2014 01:05:48 PM) (Source: Application Error) (User: ) (EventID: 1000)
Description: mbamservice.exe2.1.9.0mbamservice.exe2.1.9.00007d28a

Error: (04/27/2014 04:50:35 PM) (Source: Application Hang) (User: ) (EventID: 1002)
Description: soffice.bin4.2.0.4hungapp0.0.0.000000000

Error: (04/26/2014 04:45:57 PM) (Source: Application Hang) (User: ) (EventID: 1002)
Description: soffice.bin4.2.0.4hungapp0.0.0.000000000


==================== Memory info ===========================

Percentage of memory in use: 54%
Total physical RAM: 1535 MB
Available physical RAM: 700.16 MB
Total Pagefile: 3434 MB
Available Pagefile: 2683.15 MB
Total Virtual: 2047.88 MB
Available Virtual: 1958.73 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:148.97 GB) (Free:112.62 GB) NTFS ==>[Drive with boot components (Windows XP)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows XP) (Size: 149 GB) (Disk ID: F52BCF0E)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=149 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

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