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Infected maybe or missing .dll files? Help?


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After using MalwareBytes I think I am either infected with something or did something to mess up my laptop.  I was trying to get rid of a hijacking easysearchapp but ended up screwing up everything even worse.  Attached is an image of what keeps popping up everytime I do anything and here are logs....can't even run MalwareBytes bc that message keeps popping up and will not run...tried chameleon too, won't run either.  Thanks for your help!!!

 

NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.109.718 - NVIDIA Corporation) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
Product Improvement Study for HP ENVY 4500 series (HKLM\...\{7D5D56E5-5869-4D0F-8D6C-6291004F9DF2}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6267 - Realtek Semiconductor Corp.)
Rosetta Stone Ltd Services (HKLM-x32\...\{3165E4A6-D5DE-46B0-8597-D55E2B826B84}) (Version: 3.2.21 - Rosetta Stone Ltd.)
Rosetta Stone TOTALe (HKLM-x32\...\{6B6BC189-D606-4BC7-9758-E6C364F76A55}) (Version: 4.5.5.0 - Rosetta Stone, Ltd)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
Stardock Fences 2 (HKLM-x32\...\Stardock Fences 2) (Version: 2.11 - Stardock Software, Inc.)
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Suite Specific (x32 Version: 2.0.0 - Adobe Systems, Incorporated) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.6.0 - Synaptics Incorporated)
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zebra Font Downloader (HKLM-x32\...\Zebra Font Downloader_is1) (Version:  - Zebra Technologies Corporation)
Zebra Setup Utilities (HKLM-x32\...\Zebra Setup Utilities) (Version: 1.1.9.1048 - Zebra Technologies)
Zebra Setup Utilities (x32 Version: 1.1.9.1048 - Zebra Technologies) Hidden
Zebra Status Monitor 4.6.57 (HKLM-x32\...\Zebra Status Monitor_is1) (Version:  - Zebra\Status Monitor)

==================== Restore Points  =========================

16-04-2014 21:44:35 Restore Operation
16-04-2014 22:00:04 Windows Update
18-04-2014 23:47:16 Restore Operation
18-04-2014 23:56:29 Windows Update
22-04-2014 01:41:35 Restore Operation
22-04-2014 01:47:52 Windows Update
25-04-2014 00:52:54 Restore Operation
25-04-2014 01:09:26 Windows Update
25-04-2014 16:07:40 Restore Operation
25-04-2014 17:41:07 Windows Update

==================== Hosts content: ==========================

2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {1543920A-8CEA-4276-B944-E48A278D0D05} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1561374850-3974586238-1063239162-1003Core => C:\Users\Cara Hershey\AppData\Local\Google\Update\GoogleUpdate.exe [2012-11-26] (Google Inc.)
Task: {356EA02A-25CC-4F30-85C1-1699B0C61A90} - System32\Tasks\HPCustParticipation HP ENVY 4500 series => C:\Program Files\HP\HP ENVY 4500 series\Bin\HPCustPartic.exe [2013-08-13] (Hewlett-Packard Co.)
Task: {3CAECDCE-331C-4D2B-A8C4-B97B308FE9AD} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-11-26] (Google Inc.)
Task: {51CC04C1-072F-4838-87B4-723FFF35FA14} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-1561374850-3974586238-1063239162-1003 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe
Task: {5CFF9618-F034-4540-ACDE-528B55987683} - System32\Tasks\AdobeAAMUpdater-1.0-MININT-PRUV3L1-Cara Hershey => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2012-04-04] (Adobe Systems Incorporated)
Task: {6AD52E5D-45FE-4C97-86FD-7BB2BEAFDEEB} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-1561374850-3974586238-1063239162-1003 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe
Task: {7C7F21CD-8D4D-4E67-9FE1-401A27CD716C} - System32\Tasks\G2MUpdateTask-S-1-5-21-1561374850-3974586238-1063239162-1003 => C:\Users\Cara Hershey\AppData\Local\Citrix\GoToMeeting\1350\g2mupdate.exe [2014-04-16] (Citrix Online, a division of Citrix Systems, Inc.)
Task: {B5C7609A-F407-40C7-8CFB-2E4958CB8295} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1561374850-3974586238-1063239162-1003UA => C:\Users\Cara Hershey\AppData\Local\Google\Update\GoogleUpdate.exe [2012-11-26] (Google Inc.)
Task: {BD7E5129-49C8-45C7-AF4F-0795D0CC2ABA} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-11-26] (Google Inc.)
Task: {C606D246-3EC5-4E89-A0F0-6693ED843A47} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {FC160650-CAF6-4349-A94C-E5E322239317} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-11] (Adobe Systems Incorporated)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-1561374850-3974586238-1063239162-1003.job => C:\Users\Cara Hershey\AppData\Local\Citrix\GoToMeeting\1350\g2mupdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1561374850-3974586238-1063239162-1003Core.job => C:\Users\Cara Hershey\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1561374850-3974586238-1063239162-1003UA.job => C:\Users\Cara Hershey\AppData\Local\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2012-12-06 17:52 - 2012-09-12 16:33 - 00087152 _____ () C:\Windows\System32\cpwmon64.dll
2009-10-30 05:08 - 2009-10-30 05:08 - 00022016 _____ () C:\Windows\System32\ml163sl6.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 03502080 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
2005-04-04 18:58 - 2005-04-04 18:58 - 00028791 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\jre\bin\hpi.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 00057453 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\jre\bin\verify.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 00102515 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\jre\bin\java.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 00053364 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\jre\bin\zip.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 00057455 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\jre\bin\net.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 00032880 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\jre\bin\nio.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 00434255 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\bin\ps-rw-vc-v8_58.dll
2005-04-04 18:58 - 2005-04-04 18:58 - 01019904 _____ () C:\Program Files (x86)\Adobe\Adobe Version Cue CS2\bin\ps-vc-v8_58.dll
2014-02-06 01:52 - 2014-02-06 01:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-02-06 01:52 - 2014-02-06 01:52 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2013-09-14 01:51 - 2013-09-14 01:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll
2013-09-14 01:50 - 2013-09-14 01:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll
2013-01-09 16:41 - 2013-01-09 16:41 - 00996352 _____ () C:\Program Files (x86)\ZoomEx\sprotector.dll
2014-04-25 15:53 - 2014-03-15 04:40 - 03642480 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========

AlternateDataStreams: C:\Users\Cara Hershey\Downloads\Forwarded Message FW Very Moving Video.eml:OECustomProperty

==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SMPCHelper => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\tvnserver => ""=""

==================== Disabled items from MSCONFIG ==============

MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: ApplePhotoStreams => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: Dell Webcam Central => "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
MSCONFIG\startupreg: Desktop Disc Tool => "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe
MSCONFIG\startupreg: iCloudServices => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
MSCONFIG\startupreg: IgfxTray => C:\Windows\system32\igfxtray.exe
MSCONFIG\startupreg: MobileDocuments => C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
MSCONFIG\startupreg: MSC => "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
MSCONFIG\startupreg: NVHotkey => rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
MSCONFIG\startupreg: PDVD9LanguageShortcut => "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe
MSCONFIG\startupreg: QuickSet => C:\Program Files\Dell\QuickSet\QuickSet.exe
MSCONFIG\startupreg: RemoteControl9 => "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
MSCONFIG\startupreg: RoxWatchTray => "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
MSCONFIG\startupreg: RtHDVBg => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3
MSCONFIG\startupreg: RTHDVCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
MSCONFIG\startupreg: SynTPEnh => %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (04/26/2014 01:46:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/26/2014 01:45:16 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   22 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1.local.

Error: (04/26/2014 01:45:16 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.8:5353   24 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1-2.local.

Error: (04/25/2014 00:16:57 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 28.0.0.5186 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 14d8

Start Time: 01cf60a19aa651ba

Termination Time: 0

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: 01c7e302-cc95-11e3-a0e2-848f69d0c5c0

Error: (04/25/2014 00:15:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/25/2014 00:14:58 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   22 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1.local.

Error: (04/25/2014 00:14:58 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.8:5353   24 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1-2.local.

Error: (04/25/2014 11:24:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/25/2014 11:23:38 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   22 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1.local.

Error: (04/25/2014 11:23:38 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.8:5353   24 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1-2.local.


System errors:
=============
Error: (04/26/2014 03:19:31 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer CM-932
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{64153491-29F8-4B30-B66D-861A42081A7F}.
The master browser is stopping or an election is being forced.

Error: (04/26/2014 01:45:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Content Accelerator service to connect.

Error: (04/25/2014 00:14:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Content Accelerator service to connect.

Error: (04/25/2014 00:14:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.

    Signatures Attempted: %24

    Error Code: 0x80070002

    Error description: The system cannot find the file specified.

    Signature version: 0.0.0.0;0.0.0.0

    Engine version: %600

Error: (04/25/2014 11:23:30 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Content Accelerator service to connect.

Error: (04/25/2014 10:15:52 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Content Accelerator service to connect.

Error: (04/24/2014 08:58:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Content Accelerator service to connect.

Error: (04/24/2014 08:50:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Content Accelerator service to connect.

Error: (04/24/2014 02:14:17 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{64153491-29F8-4B30-B66D-861A42081A7F}.
The backup browser is stopping.

Error: (04/23/2014 00:02:23 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.173.263.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.5.0216.00

    Source Path: 4.5.0216.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (04/26/2014 01:46:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/26/2014 01:45:16 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   22 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1.local.

Error: (04/26/2014 01:45:16 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.8:5353   24 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1-2.local.

Error: (04/25/2014 00:16:57 PM) (Source: Application Hang)(User: )
Description: firefox.exe28.0.0.518614d801cf60a19aa651ba0C:\Program Files (x86)\Mozilla Firefox\firefox.exe01c7e302-cc95-11e3-a0e2-848f69d0c5c0

Error: (04/25/2014 00:15:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/25/2014 00:14:58 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   22 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1.local.

Error: (04/25/2014 00:14:58 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.8:5353   24 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1-2.local.

Error: (04/25/2014 11:24:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/25/2014 11:23:38 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   22 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1.local.

Error: (04/25/2014 11:23:38 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.8:5353   24 8.1.168.192.in-addr.arpa. PTR MININT-PRUV3L1-2.local.


CodeIntegrity Errors:
===================================
  Date: 2014-01-13 21:52:23.157
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\nvoptimusmft.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-22 20:35:43.325
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-01-22 20:35:43.275
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


==================== Memory info ===========================

Percentage of memory in use: 46%
Total physical RAM: 3990.17 MB
Available physical RAM: 2138.35 MB
Total Pagefile: 7978.52 MB
Available Pagefile: 6050.05 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OSDisk) (Fixed) (Total:452.09 GB) (Free:370.82 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (Recovery) (Fixed) (Total:13.67 GB) (Free:6.57 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: B4E27098)
Partition 1: (Active) - (Size=452 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=14 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

 

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  • 2 weeks later...
  • Root Admin

Please uninstall the JavaRA 2 program.  Then do the following.
 
Go into Control Panel, Add/Remove and uninstall ALL versions of Java. Then run the following older JavaRA program
 
Please download JavaRa-1.16 and save it to your computer.

  • Double click to open the zip file and then select all and choose Copy.
  • Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
  • Quit all browsers and other running applications.
  • Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Then run the following and restart the computer.
 
Please Run TFC by OldTimer to clear temporary files:

  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

 

 

Next, Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

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  • Root Admin

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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Good, Combofix was able to find and remove quite a bit for us. Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus


STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology


    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.


STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

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Hi!

Will work on this tonight but can I ask a question before?  Would all the stuff we have done so far mess with my printers?  I have a regular printer and also a label printer and both are printing blank...spits out paper just like normal but nothing on them.  Thanks!

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Please restart the computer and try the following.

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Just did the MBAM clean removal then tried to reinstall and my computer completely shut down during scan, then would not turn back on, then finally when it did blue screen with fatal system error code.  this is a half joking question but could malwarebytes just not work on my computer...I have had so many issues since installing.  now my printers all print blank pages, my computer shuts down randomly, so basically I am stuck at step 6 and not sure i want to continue...I feel like i am screwing up my computer even more.  I am soooo thankful for your help, but am aggravated by this whole thing.  What do you think I should do next?  Sorry to be such a pain! 

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Let's go ahead and remove MBAM just to give you at least temporary peace of mind.

 

Run this again:  MBAM Clean Removal Process 2x     but do not reinstall MBAM at this time.

 

One you've removed and restarted the computer then run the following. Ignore for any browsers you don't have or don't use.

 

 

Please visit each of the following sites and lets reset all of your browsers back to defaults to prevent unexpected issues.
If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in.

Internet Explorer
How to reset Internet Explorer settings

Firefox
Click on Help / Troubleshooting Information then click on the Reset Firefox button.

Chrome
Chrome - Reset browser settings

Opera
How to Perform a (really) clean Reinstall of Opera
 
 

Then let me know what issues you're still having or still seeing.

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  • 5 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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