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Hi

 

I am exeriencing a huge dose of the startsear.info bug. Not quite sure how this has appeared on my laptop, however i am having massive difficulty trying to completely remove this from my IE and Chrome. 

 

Steps taken thus far, i have run a Malwarebytes scan Malwarebytes Anti-Malware and the below was the result

 

 

 

www.malwarebytes.org
 
Scan Date: 25/04/2014
Scan Time: 10:32:28 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.25.04
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: vuggzy
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 248954
Time Elapsed: 14 min, 25 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 1
Backdoor.Agent.Gen, HKU\S-1-5-21-3607773301-3379652883-1464597939-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|SAVIOUR, C:\Users\vuggzy\AppData\Roaming\video.exe, , [e8a0c76781fad95d36b24b0cbe45827e]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
Backdoor.Agent.Gen, C:\Users\vuggzy\AppData\Roaming\video.exe, , [e8a0c76781fad95d36b24b0cbe45827e], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Regarding C:\Users\vuggzy\AppData\Roaming\video.exe detection, i have tried to delete this but it keeps re-appearing
 
 
I have also tried standard default amendments to Chrome and IE settings however this does not remove my issue. I am not very computer savvy so please help!!! What should i do??
 
Cheers
vuggzy
 
 
 
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Hello and Welcome to Malwarebytes

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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