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Please do this.

Download 'Hijack This!'. http://www.trendsecure.com/portal/en-US/th...JackThis_v2.exe

Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Do a system scan and save a logfile".

When the Notepad window opens, do Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

I will evaluate it and let you know what to do,

Hi,

I am having a similar problem with Spylock; however, when I used the hijackthis program it did not show the same results as the previous poster. This is what my log is showing

Logfile of HijackThis v1.99.1

Scan saved at 4:33:06 PM, on 5/5/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\WINDOWS\system32\drivers\CDAC11BA.EXE

C:\WINDOWS\ehome\RMSysTry.exe

C:\Program Files\Executive Software\Diskeeper\DkService.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\Mcshield.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\ehome\RMSvc.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\AIM\aim.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Veoh Networks\Veoh\VeohClient.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\RogueRemover\RogueRemover.exe

C:\Documents and Settings\Chris30277\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1FC80E00-41B0-4F74-BC16-2C83ED49CAC9} - C:\Program Files\Video AX Object\bpvol.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork

O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -hidden

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide

O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} - https://www.windowsonecare.com/install/cli/...nSSWebAgent.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx

O20 - Winlogon Notify: catanti - C:\WINDOWS\

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE

O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

I believe I have removed the spylock program; however, the question mark at the bottom of the screen will not go away. can someone please help me?

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Hi and welcome to Malwarebytes. I moved your topic to your own thread. Your log will not show as anyone else's, your log is of your system, the other log is of their system and you used a different version of HJT. Did you update Rogue Remover before you scanned? Be sure to check for updates and scan again.

You can rerun HJT after moving it to a folder of it's own, create a folder and name it HJT or another name of your choice. Then run a scan and put a check into each of the following be careful to only check these items. Once checked click on fix. Reboot and post a new log in this thread.

  • R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
  • R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
  • O2 - BHO: (no name) - {1FC80E00-41B0-4F74-BC16-2C83ED49CAC9} - C:\Program Files\Video AX Object\bpvol.dll (file missing)
  • R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
  • O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
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Hi and welcome to Malwarebytes. I moved your topic to your own thread. Your log will not show as anyone else's, your log is of your system, the other log is of their system and you used a different version of HJT. Did you update Rogue Remover before you scanned? Be sure to check for updates and scan again.

You can rerun HJT after moving it to a folder of it's own, create a folder and name it HJT or another name of your choice. Then run a scan and put a check into each of the following be careful to only check these items. Once checked click on fix. Reboot and post a new log in this thread.

  • R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)

  • R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

  • O2 - BHO: (no name) - {1FC80E00-41B0-4F74-BC16-2C83ED49CAC9} - C:\Program Files\Video AX Object\bpvol.dll (file missing)

  • R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)

  • O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

thank you for all the help that you are giving me. fixed what you told me to fix and then restarted my computer. Here is my newest log:

Logfile of HijackThis v1.99.1

Scan saved at 5:57:04 PM, on 5/5/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\drivers\CDAC11BA.EXE

C:\Program Files\Executive Software\Diskeeper\DkService.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\Mcshield.exe

C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\ehome\RMSvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\tunebite\tunebite.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Veoh Networks\Veoh\VeohClient.exe

C:\WINDOWS\ehome\RMSysTry.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Chris30277\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork

O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -hidden

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide

O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} - https://www.windowsonecare.com/install/cli/...nSSWebAgent.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx

O20 - Winlogon Notify: catanti - C:\WINDOWS\

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE

O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

when I scan with Rogue Remover now, I do not detect anything; however, I still see the flashing question mark down in my tray.

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Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 6:05:49 PM, on 5/5/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\drivers\CDAC11BA.EXE

C:\Program Files\Executive Software\Diskeeper\DkService.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\Mcshield.exe

C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\ehome\RMSvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\tunebite\tunebite.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Veoh Networks\Veoh\VeohClient.exe

C:\WINDOWS\ehome\RMSysTry.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Chris30277\Desktop\HijackThis.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Chris30277\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork

O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -hidden

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide

O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} - https://www.windowsonecare.com/install/cli/...nSSWebAgent.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx

O20 - Winlogon Notify: catanti - C:\WINDOWS\

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - C:\WINDOWS\system32\xuoce.dll

O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE

O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

--

End of file - 8016 bytes

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Run HJT again and put a check in the box next to this item:

O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - C:\WINDOWS\system32\xuoce.dll

Then reboot and delete this file: C:\WINDOWS\system32\xuoce.dll .

Let me know how it looks. If the icon is gone there is no need to post another log if it is still there I will need another log.

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Run HJT again and put a check in the box next to this item:

O22 - SharedTaskScheduler: admissibility - {da3b49f6-8c54-4429-a275-21a86dcca413} - C:\WINDOWS\system32\xuoce.dll

Then reboot and delete this file: C:\WINDOWS\system32\xuoce.dll .

Let me know how it looks. If the icon is gone there is no need to post another log if it is still there I will need another log.

thank you so much. the problem appears to be fixed. I love google for allowing me to find you guys.

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