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  • Root Admin

Please go ahead and read the following and post back the requested logs when ready.

General P2P/Piracy Warning:
 

 

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.




Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)

 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 

Link 1
Link 2


  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

 
STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

 
 
STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.

 
Thanks
 

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  • Root Admin

Please go ahead and run through the following steps and post back the logs when ready.

STEP 03
Please download Malwarebytes Anti-Rootkit from here

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus



STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.



STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.



STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.


 

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hi advanced set up,  

 mbar log 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.04.23.07
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
archer :: ARCHER-PC [administrator]
 
23-04-2014 PM 11:12:37
mbar-log-2014-04-23 (23-12-37).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 215337
Time elapsed: 5 minute(s), 12 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
 
junkware removal tool
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Ultimate x86
Ran by archer on 23-04-2014 at 23:18:48.50
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 23-04-2014 at 23:20:48.66
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

FRST_24-04-2014_15-45-36.txt

Addition.txt

AdwCleanerR1.txt

AdwCleanerS0.txt

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  • Root Admin

Please go to Control Panel, Add/Remove and uninstall ALL versions of Java.
Then run the following tool and restart the computer.
 
Please download JavaRa-1.16 and save it to your computer.

  • Double click to open the zip file and then select all and choose Copy.
  • Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
  • Quit all browsers and other running applications.
  • Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

After the restart run the following.
 
 
Please Run TFC by OldTimer to clear temporary files:

  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

 

Then one more restart and run the following

 

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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  • Root Admin

Are  you Teaming your network cards?

 

Please try the following clean removal but do not reinstall the release version.  Please download and install the latest beta version of MBAM.

 

MBAM Clean Removal Process 2x

 

 

 

Malwarebytes Anti-Malware 2.0.2 Public Beta

https://forums.malwarebytes.org/index.php?showtopic=147144

 

You may download the new version from Box.com directly here.

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hello advanced setup ,

 

                                     i clicked on enable self protection module in advanced settings suddenly blue screen appeared and system restarted. and i ticked scan for root kits also. here's the log

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 29-04-2014
Scan Time: PM 07:42:31
Logfile: malwarebytes log.txt
Administrator: Yes
 
Version: 2.00.2.1007
Malware Database: v2014.04.29.03
Rootkit Database: v2014.03.27.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Enabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: archer
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 228155
Time Elapsed: 8 min, 6 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
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  • Root Admin

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 

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hello advanced setup,

                                         MiniToolBox by Farbar  Version: 23-01-2014

Ran by archer (administrator) on 30-04-2014 at 20:51:40
Running from "C:\Users\archer\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection 3 (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : archer-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : local.lan
 
Ethernet adapter Local Area Connection 3:
 
   Connection-specific DNS Suffix  . : local.lan
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC #2
   Physical Address. . . . . . . . . : 00-80-48-5C-A7-E2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1c3f:42b2:e764:d3a9%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 30 April 2014 PM 08:44:23
   Lease Expires . . . . . . . . . . : 01 May 2014 AM 08:44:22
   Default Gateway . . . . . . . . . : fe80::225:5eff:fe97:17cb%14
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-1C-C0-F2-38-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{BF7DD8E9-5FB9-422A-9C55-9F6CAF468575}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.local.lan:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : local.lan
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1404:21bd:3f57:fef9(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1404:21bd:3f57:fef9%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2404:6800:4003:807::1009
 173.194.117.65
 173.194.117.66
 173.194.117.67
 173.194.117.68
 173.194.117.69
 173.194.117.70
 173.194.117.71
 173.194.117.72
 173.194.117.73
 173.194.117.78
 173.194.117.64
 
 
Pinging google.com [173.194.117.65] with 32 bytes of data:
Reply from 173.194.117.65: bytes=32 time=45ms TTL=54
Reply from 173.194.117.65: bytes=32 time=43ms TTL=54
 
Ping statistics for 173.194.117.65:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 43ms, Maximum = 45ms, Average = 44ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=241ms TTL=52
Reply from 98.139.183.24: bytes=32 time=261ms TTL=50
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 241ms, Maximum = 261ms, Average = 251ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...00 80 48 5c a7 e2 ......Realtek RTL8139/810x Family Fast Ethernet NIC #2
 13...00 1c c0 f2 38 d6 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.6     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.6    276
      192.168.1.6  255.255.255.255         On-link       192.168.1.6    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.6    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.6    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.6    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14    276 ::/0                     fe80::225:5eff:fe97:17cb
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:90d7:1404:21bd:3f57:fef9/128
                                    On-link
 14    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::1404:21bd:3f57:fef9/128
                                    On-link
 14    276 fe80::1c3f:42b2:e764:d3a9/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 14    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/30/2014 08:48:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/30/2014 08:48:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/29/2014 10:05:52 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/29/2014 10:05:52 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/29/2014 09:48:43 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/29/2014 09:48:43 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/29/2014 07:45:31 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/29/2014 07:45:31 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/28/2014 09:26:52 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/28/2014 09:26:52 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
 
System errors:
=============
Error: (04/30/2014 08:43:42 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/30/2014 08:43:42 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 10:02:09 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (04/29/2014 10:00:33 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 10:00:33 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 10:01:30 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 21:59:55 on ?29-?04-?2014 was unexpected.
 
Error: (04/29/2014 09:43:58 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 09:43:58 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 07:41:45 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (04/29/2014 07:40:21 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2014-02-12 11:12:12.876
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:12:12.871
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:12:12.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:08:56.771
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:08:56.769
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:08:56.766
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:36.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:36.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:36.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:35.977
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 13 Plugin (Version: 13.0.0.199)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Bitdefender Total Security (Version: 17.27.0.1146)
CCleaner (Version: 4.12)
Google Chrome (Version: 32.0.1687.2)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.23.9)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® TV Wizard
Internet Download Manager
K-Lite Mega Codec Pack 10.0.0 (Version: 10.0.0)
Malwarebytes Anti-Malware version 2.0.2.1007 (Version: 2.0.2.1007)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
PDF Settings CS6 (Version: 11.0)
Picasa 3 (Version: 3.9)
Realtek Ethernet Controller Driver (Version: 7.31.1025.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6019)
Tweaking.com - Windows Repair (All in One) (Version: 2.1.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.0.8 (Version: 2.0.8)
WinRAR 5.00 (32-bit) (Version: 5.00.0)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 39%
Total physical RAM: 2035.84 MB
Available physical RAM: 1236.07 MB
Total Pagefile: 4071.69 MB
Available Pagefile: 2962.17 MB
Total Virtual: 2047.88 MB
Available Virtual: 1917.57 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:93.01 GB) (Free:67.33 GB) NTFS
2 Drive d: () (Fixed) (Total:63.48 GB) (Free:1.05 GB) NTFS
3 Drive e: () (Fixed) (Total:63.48 GB) (Free:23.05 GB) NTFS
4 Drive f: () (Fixed) (Total:78.12 GB) (Free:55.26 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ARCHER-PC
 
Administrator            archer                   Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
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  • Root Admin

Please see the following article on how to enable crash dump files. You say you have a blue screen crash but that should normally leave a dump file but the logs show there are not dump files.
How to configure Windows to create MiniDump files on BSOD

With this enabled we should be able to obtain a crash dump file to help us try to determine what is causing the crash.
 

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hello advanced setup, 

                                    i ran mini tool box after changing the settings but then also it showed no dump files. and one more thing my screen at times blinks and resolution changes then comes back to normal . i dont know why that is happening. 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by archer (administrator) on 01-05-2014 at 21:38:24
Running from "C:\Users\archer\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection 3 (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : archer-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : local.lan
 
Ethernet adapter Local Area Connection 3:
 
   Connection-specific DNS Suffix  . : local.lan
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC #2
   Physical Address. . . . . . . . . : 00-80-48-5C-A7-E2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1c3f:42b2:e764:d3a9%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 01 May 2014 PM 09:16:25
   Lease Expires . . . . . . . . . . : 02 May 2014 AM 09:16:25
   Default Gateway . . . . . . . . . : fe80::225:5eff:fe97:17cb%14
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-1C-C0-F2-38-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{BF7DD8E9-5FB9-422A-9C55-9F6CAF468575}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.local.lan:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : local.lan
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1873:39c6:3f57:fef9(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1873:39c6:3f57:fef9%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Addresses:  2404:6800:4003:806::1004
 173.194.117.32
 173.194.117.33
 173.194.117.34
 173.194.117.35
 173.194.117.36
 173.194.117.37
 173.194.117.38
 173.194.117.39
 173.194.117.40
 173.194.117.41
 173.194.117.46
 
 
Pinging google.com [173.194.117.32] with 32 bytes of data:
Reply from 173.194.117.32: bytes=32 time=43ms TTL=56
Reply from 173.194.117.32: bytes=32 time=42ms TTL=56
 
Ping statistics for 173.194.117.32:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 43ms, Average = 42ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=317ms TTL=46
Reply from 206.190.36.45: bytes=32 time=393ms TTL=46
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 317ms, Maximum = 393ms, Average = 355ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...00 80 48 5c a7 e2 ......Realtek RTL8139/810x Family Fast Ethernet NIC #2
 13...00 1c c0 f2 38 d6 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.6     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.6    276
      192.168.1.6  255.255.255.255         On-link       192.168.1.6    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.6    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.6    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.6    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14    276 ::/0                     fe80::225:5eff:fe97:17cb
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:6ab8:1873:39c6:3f57:fef9/128
                                    On-link
 14    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::1873:39c6:3f57:fef9/128
                                    On-link
 14    276 fe80::1c3f:42b2:e764:d3a9/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 14    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/01/2014 09:20:36 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (05/01/2014 09:20:36 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/30/2014 10:01:19 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/30/2014 10:01:19 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/30/2014 08:48:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/30/2014 08:48:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/29/2014 10:05:52 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/29/2014 10:05:52 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (04/29/2014 09:48:43 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (04/29/2014 09:48:43 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
 
System errors:
=============
Error: (05/01/2014 09:16:56 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (05/01/2014 09:16:07 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (05/01/2014 09:16:07 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/30/2014 09:55:59 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/30/2014 09:55:59 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/30/2014 08:43:42 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/30/2014 08:43:42 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 10:02:09 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (04/29/2014 10:00:33 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (04/29/2014 10:00:33 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2014-02-12 11:12:12.876
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:12:12.871
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:12:12.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:08:56.771
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:08:56.769
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-12 11:08:56.766
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:36.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:36.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:36.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-02-11 19:52:35.977
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 13 Plugin (Version: 13.0.0.199)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Bitdefender Total Security (Version: 17.27.0.1146)
CCleaner (Version: 4.12)
Google Chrome (Version: 32.0.1687.2)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.23.9)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® TV Wizard
Internet Download Manager
K-Lite Mega Codec Pack 10.0.0 (Version: 10.0.0)
Malwarebytes Anti-Malware version 2.0.2.1007 (Version: 2.0.2.1007)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
PDF Settings CS6 (Version: 11.0)
Picasa 3 (Version: 3.9)
Realtek Ethernet Controller Driver (Version: 7.31.1025.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6019)
Tweaking.com - Windows Repair (All in One) (Version: 2.1.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.0.8 (Version: 2.0.8)
WinRAR 5.00 (32-bit) (Version: 5.00.0)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 2035.84 MB
Available physical RAM: 1113.59 MB
Total Pagefile: 4071.69 MB
Available Pagefile: 2923.56 MB
Total Virtual: 2047.88 MB
Available Virtual: 1917.61 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:93.01 GB) (Free:67.58 GB) NTFS
2 Drive d: () (Fixed) (Total:63.48 GB) (Free:1.05 GB) NTFS
3 Drive e: () (Fixed) (Total:63.48 GB) (Free:23.05 GB) NTFS
4 Drive f: () (Fixed) (Total:78.12 GB) (Free:55.26 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ARCHER-PC
 
Administrator            archer                   Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
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  • Root Admin

Well not sure but you do have some odd firmware warnings in your Event Logs not sure if they're part of the issue or not.

 

Please visit this site and run their tool to try and do some automated Windows Repairs

 

http://www.tweaking.com/content/page/windows_repair_all_in_one.html

 

You can download the program directly from this link.

 

http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup.exe

 

Let me know how that goes

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  • Root Admin

Well it's okay if it doesn't have one that means that it did not BSOD crash.

 

Let me have you run this again please.

 

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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