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Almost All my files are decrypt. And don't know to use bitcoin on paying


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Hello,

 

Almost all my files got decrypt by malwarebytes and it requires me to pay 1 BTC in order to decrpyt all the files in my PC. But my problem is i  do not know how to use buy or use BTC. can i pay using paypal instead of using BTC? 

 

here's the problem that i am getting: http://screencast.com/t/H2Kstwvilbz

 

Please help because i want this to FIX ASAP!

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Hello and Welcome to Malwarebytes

Sorry your having issues, seems like you have been infected with some sort of ransom variant... First of don't pay any money to these scams, instead get one on one help from the experts to see what they can do.. all done for free...

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

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Hi Deity,

 

Thank you for helping me, Yes i will not pay because i cannot afford this.

 

Why im having this problem with my Malwarebytes Premium Account? 

 

I contacted the support because i cannot find the right answer in the pinned topic.

 

Please help me to fix this.

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Hi keherkiee,

 

I am sure that the screenshot you send does not show a window of Malwarebytes anti-malware. So I don't think you have a problem with your premium account.

Please follow the direction Firefox gave you, we are not allowed to use the tools necessary to help you in this sub-forum.

 

Regards,

Durew

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Hi Deity,

 

Thank you for helping me, ... 

 

I contacted the support because i cannot find the right answer in the pinned topic.

If I understand correctly, you have contacted Malwarebytes Support, to help you with this problem, if that is correct stay with the support person and they will help you get it resolved. If I am misunderstanding what your saying just let me know.

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I research about this problem and here's what comes up.

 

The malware that will hide your computer and ask "ransom"
Maghdi of Abo Abia - 11/06/2013 - Cryptolocker encoding files that can only be unlocked by a key


Today we talk about Cryptolocker, a malware that is infecting computers around the world, demanding a ransom to unlock files that are encrypted according to a military technology and that can be unlocked by a key that will be deleted in 72 hours. The infection, according to security company Sophos digital, began about six weeks ago.

WHAT IS IT - Chester Wisniewski, Senior Security Advisor at Sophos, said "Cryptolocker staff analyzes each file, document, database, spreadsheets, photos, videos and music collections and encrypts a second language of international military and only programmers are able to unlock the computer. "And once infected the computer continues to run even if it becomes impossible for the user to work normally making it impossible to access most personal files. And if you do not have a backup you can give to the lost computer, unless you are willing to pay a ransom. "
The decryption key - Michael Kaiser , executive director of the U.S. National Cyber ​​Security Alliance , added: " Cybercrime is evolving . The bad guys get smarter and use new technologies. These people are always looking for new ways to steal your money . " Cryptolocker malware is different from others because unlike other programs does not allow the removal resulting in restoration of files and documents. Files can only be de- encrypted with a key available to the bad guys on their servers. And if you do not pay the ransom within three days , the key will be destroyed. And the contents of the PC will be irretrievably lost .

THE RANSOM - Hackers want $ 300 to replace the pieces , or four hundred dollars in the case of payment by bitcoin . And to make you feel the rush in the owners of the infected PC displays a countdown 72 hours before the decryption key is destroyed . Confirmation of a victim who has seen destroyed all the files he cared more, such as family photos and those of the children who grow up with his wife who he blamed for what happened. This software appears as a standard attachment format . Zip or . Pdf . Inside , however, hides an executable file that is activated each time you click on the file alegato an invoice shipping U.S. Postal Service. The banner comes after a few days and the only way to defend yourself is to create back up files, important or not. ( Stock footage)
 

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I see you have already created your topic, now please do not post in that topic any longer as the helpers look for topics that have not been replied to (0) replies, you already replied to it once, so it may appear to some of the helpers that you are already being helped. I will have someone reset the count so you can get help.

Please be patient as there a lot of folks seeking help and only a few volunteers.

Thanks for understanding..

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