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I found wangzhisong in my Windows' users' folder. I got this computer December 9, 2013. It says that the last date modified was December 10, 2013. So apparently it's been on there since the day after I got it? My computer has been running fine. I had AVG Internet Security 2014 free trial for 30 days and it never detected anything. Now I have Norton 360 free 30 day trial and it has never detected anything. What should I do?

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Hello and post-32477-1261866970.gif

 

P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.


Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Kevin...

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Thanks for the quick reply! I don't use any utorrent or anything.

 

Here's the frst.text:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by Kris (administrator) on MYCOMPUTER on 04-04-2014 18:08:51
Running from C:\Users\Kris\Downloads
Windows 8 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(AMD) C:\Windows\system32\atiesrxx.exe
(AMD) C:\Windows\system32\atieclxx.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.EXE
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
(HP) C:\Windows\system32\HPSIsvc.exe
(Microsoft Corporation) C:\Windows\system32\dashost.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\N360.exe
(Nitro PDF Software) C:\Program Files\Common Files\Nitro\Reader\3.0\NitroPDFReaderDriverService3x64.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\N360.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\POWERPNT.EXE
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
(Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
() C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
(Synaptics Incorporated) C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [444904 2012-09-20] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [startCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642656 2013-03-14] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [RemoteControl10] - C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [93296 2012-07-13] (CyberLink Corp.)
HKLM-x32\...\Run: [HPMessageService] - C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-02-25] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [926896 2012-09-23] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] - [X]
HKLM-x32\...\Run: [Acrobat Assistant 8.0] - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe [3477640 2012-09-23] (Adobe Systems Inc.)
HKLM-x32\...\Run: [sunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM-x32\...\Run: [vProt] - C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe [2544664 2014-03-14] ()
HKLM\...\RunOnce: [NCPluginUpdater] - "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update [21720 2014-03-25] (Hewlett-Packard)
HKU\S-1-5-21-468490974-1933433917-3704064218-1002\...\Run: [googletalk] - C:\Users\Kris\AppData\Roaming\Google\Google Talk\googletalk.exe [3739648 2007-01-01] (Google)
HKU\S-1-5-21-468490974-1933433917-3704064218-1002\...\MountPoints2: {515f61fc-61cf-11e3-be76-a01d487180ea} - "F:\SISetup.exe"
Startup: C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
SearchScopes: HKLM - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
SearchScopes: HKLM-x32 - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
SearchScopes: HKCU - {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine64\21.2.0.38\coIEPlg.dll (Symantec Corporation)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO-x32: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
BHO-x32: Adobe Acrobat Create PDF from Selection - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.2.0.38\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - &RoboForm Toolbar - {724D43A0-0D85-11D4-9908-00400523E39A} -  No File
Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
Toolbar: HKCU - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.2.0.38\coIEPlg.dll (Symantec Corporation)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.5\ViProtocol.dll (AVG Secure Search)
Tcpip\Parameters: [DhcpNameServer] 72.240.13.5 72.240.13.7

FireFox:
========
FF ProfilePath: C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default
FF user.js: detected! => C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\user.js
FF DefaultSearchEngine: AVG Secure Search
FF SelectedSearchEngine: AVG Secure Search
FF Homepage: https://www.google.com/
FF Keyword.URL: user_pref("keyword.URL", "");
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_77.dll ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: adobe.com/AdobeAAMDetect - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll (Adobe Systems)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer - C:\windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll (Adobe Systems, Inc.)
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.0.5\\npsitesafety.dll (AVG Technologies)
FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @mcafee.com/McAfeeMssPlugin - C:\Program Files\McAfee Security Scan\3.8.141\npMcAfeeMss.dll (McAfee, Inc.)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @nitropdf.com/NitroPDF - C:\Program Files (x86)\Nitro\Reader 3\npnitromozilla.dll (Nitro PDF)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Acrobat - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF Plugin-x32: adobe.com/AdobeAAMDetect - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll (Adobe Systems)
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\safeguard-secure-search.xml
FF Extension: WOT - C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\Extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2014-02-19]
FF Extension: Webutation - C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\Extensions\{15fe27f3-e5ab-2d59-4c5c-dadc7945bdbd}.xpi [2014-03-03]
FF Extension: Mozilla Archive Format - C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\Extensions\{7f57cf46-4467-4c2d-adfa-0cba7c507e54}.xpi [2014-01-29]
FF Extension: Adblock Plus - C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2014-02-09]
FF Extension: UnMHT - C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\Extensions\{f759ca51-3a91-4dd1-ae78-9db5eee9ebf0}.xpi [2014-01-29]
FF HKLM-x32\...\Firefox\Extensions: [linksicle@linksicle.com] - C:\Program Files (x86)\Mozilla Firefox\extensions\linksicle@linksicle.com
FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn [2013-12-20]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2014-03-11]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn\
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn\ []
FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\18.0.5.292
FF Extension: AVG SafeGuard toolbar - C:\ProgramData\AVG SafeGuard toolbar\FireFoxExt\18.0.5.292 [2014-03-14]

==================== Services (Whitelisted) =================

R2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2013-03-14] (Advanced Micro Devices, Inc.)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2169016 2014-03-01] (Microsoft Corporation)
R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-02-01] (Hewlett-Packard Development Company, L.P.)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe [289256 2014-01-15] (McAfee, Inc.)
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\N360.exe [265040 2014-03-12] (Symantec Corporation)
R2 NitroReaderDriverReadSpool3; C:\Program Files\Common Files\Nitro\Reader\3.0\NitroPDFReaderDriverService3x64.exe [230416 2012-10-30] (Nitro PDF Software)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [239176 2013-03-04] (Realtek Semiconductor)
R2 vToolbarUpdater18.0.5; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe [1771032 2014-03-14] (AVG Secure Search)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16048 2013-10-25] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdW86.sys [94208 2013-02-14] (Advanced Micro Devices)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20140319.001\BHDrvx64.sys [1525976 2014-03-18] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1502000.026\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2014-03-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2014-03-11] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20140403.001\IDSvia64.sys [525016 2014-03-26] (Symantec Corporation)
S3 mvusbews; C:\Windows\System32\Drivers\mvusbews.sys [20480 2012-12-24] (Marvell Semiconductor, Inc.)
R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20140403.032\ENG64.SYS [126040 2014-03-28] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20140403.032\EX64.SYS [2099288 2014-03-28] (Symantec Corporation)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [288328 2013-01-23] (Realtek Semiconductor Corp.)
S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [29424 2013-05-07] (Synaptics Incorporated)
S3 SmbDrvI; C:\Windows\System32\drivers\Smb_driver_Intel.sys [33008 2013-05-07] (Synaptics Incorporated)
R0 SMR410; C:\Windows\System32\drivers\SMR410.SYS [96856 2014-04-04] (Symantec Corporation)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1502000.026\SRTSP64.SYS [875736 2014-02-12] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1502000.026\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1502000.026\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1502000.026\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
S0 SymELAM; C:\Windows\System32\drivers\N360x64\1502000.026\SymELAM.sys [23568 2013-09-09] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-03-11] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1502000.026\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1502000.026\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2012-08-31] (Hewlett-Packard Development Company, L.P.)
S1 lsnfd; system32\drivers\lsnfd.sys [X]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-04-04 18:08 - 2014-04-04 18:09 - 00020533 _____ () C:\Users\Kris\Downloads\FRST.txt
2014-04-04 18:08 - 2014-04-04 18:08 - 00000000 ____D () C:\FRST
2014-04-04 18:07 - 2014-04-04 18:07 - 02157056 _____ (Farbar) C:\Users\Kris\Downloads\FRST64.exe
2014-04-04 17:56 - 2014-04-04 17:56 - 00000165 ____H () C:\Users\Kris\Documents\~$Lifespan Psych Middle and Late Childhood.pptx
2014-04-04 17:55 - 2014-04-04 17:55 - 00000165 ____H () C:\Users\Kris\Documents\~$Middle Adulthood.pptx
2014-04-04 17:50 - 2014-04-04 17:50 - 00038005 _____ () C:\Users\Kris\Documents\Middle Adulthood.pptx
2014-04-04 17:49 - 2014-04-04 18:02 - 00000000 ____D () C:\Users\Kris\AppData\Local\NPE
2014-04-04 17:49 - 2014-04-04 17:49 - 00096856 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SMR410.SYS
2014-04-04 00:17 - 2014-04-04 00:17 - 00418857 _____ () C:\Users\Kris\Documents\Lifespan Psych Middle and Late Childhood With Notes.pptx
2014-03-28 23:40 - 2014-03-28 23:41 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-03-28 23:09 - 2014-03-28 23:09 - 00000000 ____D () C:\Windows\System32\Tasks\Norton 360
2014-03-28 23:03 - 2014-03-28 23:03 - 00316144 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-03-28 22:57 - 2014-03-28 22:57 - 00389224 _____ () C:\Users\Kris\Documents\Lifespan Psych Early Childhood.pptm
2014-03-28 22:55 - 2014-03-28 22:55 - 00066555 _____ () C:\Users\Kris\Documents\Lifespan Psych Adolescence.pptx
2014-03-28 22:54 - 2014-03-28 22:54 - 00073012 _____ () C:\Users\Kris\Documents\Lifespan Psych Early Adulthood.pptx
2014-03-28 22:54 - 2014-03-28 22:54 - 00070689 _____ () C:\Users\Kris\Documents\Lifespan Psych Middle and Late Childhood.pptx
2014-03-26 15:03 - 2014-03-26 15:03 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\com.adobe.formscentral.FormsCentralForAcrobat
2014-03-26 00:02 - 2014-03-28 22:58 - 00034647 _____ () C:\Users\Kris\Documents\CIS Flavor Inventory.xlsx
2014-03-21 13:12 - 2014-03-23 23:53 - 00000000 ____D () C:\Users\Kris\Documents\Youcam
2014-03-17 23:38 - 2014-03-17 23:48 - 00000000 ____D () C:\Users\Kris\AppData\Local\Windows Live
2014-03-17 23:38 - 2014-03-17 23:38 - 00000000 ____H () C:\Windows\system32\Drivers\Msft_User_LocationProvider_01_11_00.Wdf
2014-03-16 21:44 - 2014-03-28 22:59 - 00046612 _____ () C:\Users\Kris\Documents\CIS Mod 9 Quarterly Sales.xlsx
2014-03-16 21:43 - 2014-03-16 21:43 - 00017431 _____ () C:\Users\Kris\Documents\Copy of Coberley_Kris_8A_Quarterly_Sales.xlsx
2014-03-16 15:31 - 2014-03-16 15:31 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Theme Builder
2014-03-16 15:29 - 2014-03-16 15:29 - 08576000 _____ () C:\Users\Kris\Downloads\Theme_Builder.msi
2014-03-16 15:07 - 2014-03-16 15:07 - 00000000 _____ () C:\Users\Kris\Downloads\Composite Theme.t59b19z.partial
2014-03-15 22:48 - 2014-03-21 14:20 - 00000000 ____D () C:\Users\Kris\AppData\Local\CrashDumps
2014-03-15 21:44 - 2014-03-15 21:44 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\setupconsumerc2rolw(2).exe
2014-03-15 21:43 - 2014-03-15 21:43 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\setupconsumerc2rolw(1).exe
2014-03-15 11:49 - 2014-03-15 11:54 - 1131295672 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X17-75161.exe
2014-03-14 23:50 - 2014-03-14 23:57 - 551593608 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X16-32324(1).exe
2014-03-14 23:50 - 2014-03-14 23:54 - 551593608 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X16-32324.exe
2014-03-14 22:10 - 2014-03-14 22:10 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X18-20255.exe
2014-03-14 21:55 - 2014-03-15 21:47 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\TP
2014-03-14 21:53 - 2014-03-14 21:53 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\setupconsumerc2rolw.exe
2014-03-14 17:53 - 2014-03-14 21:53 - 00000000 ____D () C:\Users\Kris\AppData\Local\AVG SafeGuard toolbar
2014-03-14 17:53 - 2014-03-14 17:52 - 00049952 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx64.sys
2014-03-14 17:52 - 2014-03-14 17:53 - 00003754 _____ () C:\Program Files (x86)\Mozilla Firefoxsafeguard-secure-search.xml
2014-03-14 17:52 - 2014-03-14 17:53 - 00000000 ____D () C:\ProgramData\AVG SafeGuard toolbar
2014-03-14 17:52 - 2014-03-14 17:52 - 00000000 ____D () C:\ProgramData\AVG Secure Search
2014-03-14 17:52 - 2014-03-14 17:52 - 00000000 ____D () C:\Program Files (x86)\AVG SafeGuard toolbar
2014-03-14 17:51 - 2014-03-14 17:51 - 00001243 _____ () C:\Users\Kris\Desktop\Ultra File Opener.lnk
2014-03-14 17:51 - 2014-03-14 17:51 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CompuClever
2014-03-14 17:51 - 2014-03-14 17:51 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\CompuClever
2014-03-14 17:51 - 2014-03-14 17:51 - 00000000 ____D () C:\Users\Kris\AppData\Local\CompuClever
2014-03-14 17:50 - 2014-03-14 17:50 - 00718656 _____ (CompuClever Systems Inc) C:\Users\Kris\Downloads\Ultrafileopener.exe
2014-03-14 17:09 - 2014-03-14 17:09 - 00930952 _____ (CNET Download.com) C:\Users\Kris\Downloads\cbsidlm-cbsi183-Download_App-PBF-75864009.exe
2014-03-14 16:43 - 2014-03-14 16:58 - 761140000 _____ (Microsoft Corporation) C:\Users\Kris\Desktop\X17-58137_Excel_EN.exe
2014-03-14 16:41 - 2014-03-14 16:41 - 00389456 _____ (Softonic ) C:\Users\Kris\Downloads\SoftonicDownloader_for_microsoft-excel.exe
2014-03-14 14:58 - 2014-03-14 14:58 - 00225158 _____ () C:\Users\Kris\Documents\Mercy Billing.xlsx
2014-03-11 18:36 - 2014-03-11 18:36 - 00177752 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2014-03-11 18:36 - 2014-03-11 18:36 - 00008222 _____ () C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2014-03-11 18:35 - 2014-03-28 23:03 - 00002326 _____ () C:\Users\Public\Desktop\Norton 360.lnk
2014-03-11 18:34 - 2014-03-28 23:04 - 00000000 ____D () C:\Windows\system32\Drivers\N360x64
2014-03-11 18:33 - 2014-03-11 18:34 - 00000000 ____D () C:\Program Files (x86)\Norton 360
2014-03-11 18:22 - 2014-02-23 04:13 - 02241536 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-03-11 18:22 - 2014-02-23 04:13 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-03-11 18:22 - 2014-02-23 04:13 - 00915968 _____ (Microsoft Corporation) C:\Windows\system32\uxtheme.dll
2014-03-11 18:22 - 2014-02-23 04:13 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\UXInit.dll
2014-03-11 18:22 - 2014-02-23 04:13 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-03-11 18:22 - 2014-02-23 04:12 - 19273216 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-03-11 18:22 - 2014-02-23 04:12 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-03-11 18:22 - 2014-02-23 04:12 - 00197120 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 15404032 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 03960320 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 02648576 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-03-11 18:22 - 2014-02-23 04:11 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-03-11 18:22 - 2014-02-23 02:54 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-03-11 18:22 - 2014-02-23 02:54 - 01140736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-03-11 18:22 - 2014-02-23 02:54 - 00044032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\UXInit.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 14358016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 02877952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 02049024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00163840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-03-11 18:22 - 2014-02-23 02:53 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-03-11 18:22 - 2014-02-23 02:35 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-03-11 18:22 - 2014-02-23 02:31 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-03-11 18:22 - 2014-02-23 00:06 - 00534528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\uxtheme.dll
2014-03-11 18:22 - 2014-02-08 00:34 - 04036608 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-03-11 18:22 - 2013-10-25 03:34 - 00035856 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\WdBoot.sys
2014-03-11 18:22 - 2013-10-24 18:34 - 00248240 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\WdFilter.sys
2014-03-11 18:20 - 2014-02-05 19:41 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll
2014-03-11 18:20 - 2014-02-05 19:37 - 00496640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2014-03-11 18:20 - 2014-01-30 20:48 - 01339392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-03-11 18:20 - 2014-01-30 20:06 - 01628160 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-03-11 18:20 - 2013-12-07 02:36 - 19751936 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2014-03-11 18:20 - 2013-12-07 01:15 - 17560576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2014-03-11 18:08 - 2014-03-11 18:13 - 211811872 ____N (Symantec Corporation) C:\Users\Kris\Downloads\N360-TW-21.1.0-EN-US.exe
2014-03-08 12:49 - 2014-03-08 12:49 - 01151204 _____ () C:\Users\Kris\Downloads\Assistance Application.mht
2014-03-05 14:47 - 2014-04-04 17:52 - 00000350 _____ () C:\Windows\Tasks\HPCeeScheduleForKris.job
2014-03-05 14:47 - 2014-04-03 09:34 - 00003162 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForKris

==================== One Month Modified Files and Folders =======

2014-04-04 18:09 - 2014-04-04 18:08 - 00020533 _____ () C:\Users\Kris\Downloads\FRST.txt
2014-04-04 18:08 - 2014-04-04 18:08 - 00000000 ____D () C:\FRST
2014-04-04 18:07 - 2014-04-04 18:07 - 02157056 _____ (Farbar) C:\Users\Kris\Downloads\FRST64.exe
2014-04-04 18:06 - 2013-12-10 15:06 - 00000310 _____ () C:\Windows\Tasks\UpdaterEX.job
2014-04-04 18:02 - 2014-04-04 17:49 - 00000000 ____D () C:\Users\Kris\AppData\Local\NPE
2014-04-04 18:01 - 2013-12-13 00:18 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-04-04 18:01 - 2012-07-26 03:28 - 00941050 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-04-04 18:00 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\system32\sru
2014-04-04 17:56 - 2014-04-04 17:56 - 00000165 ____H () C:\Users\Kris\Documents\~$Lifespan Psych Middle and Late Childhood.pptx
2014-04-04 17:55 - 2014-04-04 17:55 - 00000165 ____H () C:\Users\Kris\Documents\~$Middle Adulthood.pptx
2014-04-04 17:52 - 2014-03-05 14:47 - 00000350 _____ () C:\Windows\Tasks\HPCeeScheduleForKris.job
2014-04-04 17:52 - 2013-12-09 12:10 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-04-04 17:52 - 2012-08-03 18:23 - 00191060 _____ () C:\Windows\PFRO.log
2014-04-04 17:52 - 2012-07-26 04:12 - 00000000 ___HD () C:\Windows\ELAMBKUP
2014-04-04 17:52 - 2012-07-26 03:22 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-04-04 17:51 - 2012-07-26 01:26 - 00262144 ___SH () C:\Windows\system32\config\BBI
2014-04-04 17:50 - 2014-04-04 17:50 - 00038005 _____ () C:\Users\Kris\Documents\Middle Adulthood.pptx
2014-04-04 17:49 - 2014-04-04 17:49 - 00096856 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SMR410.SYS
2014-04-04 17:49 - 2013-11-24 03:29 - 00000000 ____D () C:\ProgramData\Norton
2014-04-04 13:45 - 2013-12-09 11:37 - 01378264 _____ () C:\Windows\WindowsUpdate.log
2014-04-04 00:17 - 2014-04-04 00:17 - 00418857 _____ () C:\Users\Kris\Documents\Lifespan Psych Middle and Late Childhood With Notes.pptx
2014-04-03 20:12 - 2013-12-09 11:43 - 00003930 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{33095261-7C4A-4C45-8E69-320C71021BEE}
2014-04-03 09:34 - 2014-03-05 14:47 - 00003162 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForKris
2014-04-03 09:34 - 2013-12-09 11:37 - 00000000 ____D () C:\Users\Kris
2014-04-01 21:33 - 2013-12-11 09:19 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-04-01 21:32 - 2013-12-17 04:48 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-04-01 16:22 - 2013-12-09 11:57 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-04-01 15:23 - 2014-02-14 23:30 - 00004976 _____ () C:\Windows\System32\Tasks\Microsoft Office 15 Sync Maintenance for MYCOMPUTER-Kris MyComputer
2014-04-01 14:03 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\AUInstallAgent
2014-03-28 23:41 - 2014-03-28 23:40 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-03-28 23:09 - 2014-03-28 23:09 - 00000000 ____D () C:\Windows\System32\Tasks\Norton 360
2014-03-28 23:04 - 2014-03-11 18:34 - 00000000 ____D () C:\Windows\system32\Drivers\N360x64
2014-03-28 23:04 - 2013-11-24 03:31 - 00003206 _____ () C:\Windows\System32\Tasks\Norton WSC Integration
2014-03-28 23:04 - 2012-07-26 01:26 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2014-03-28 23:03 - 2014-03-28 23:03 - 00316144 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-03-28 23:03 - 2014-03-11 18:35 - 00002326 _____ () C:\Users\Public\Desktop\Norton 360.lnk
2014-03-28 22:59 - 2014-03-16 21:44 - 00046612 _____ () C:\Users\Kris\Documents\CIS Mod 9 Quarterly Sales.xlsx
2014-03-28 22:58 - 2014-03-26 00:02 - 00034647 _____ () C:\Users\Kris\Documents\CIS Flavor Inventory.xlsx
2014-03-28 22:57 - 2014-03-28 22:57 - 00389224 _____ () C:\Users\Kris\Documents\Lifespan Psych Early Childhood.pptm
2014-03-28 22:55 - 2014-03-28 22:55 - 00066555 _____ () C:\Users\Kris\Documents\Lifespan Psych Adolescence.pptx
2014-03-28 22:54 - 2014-03-28 22:54 - 00073012 _____ () C:\Users\Kris\Documents\Lifespan Psych Early Adulthood.pptx
2014-03-28 22:54 - 2014-03-28 22:54 - 00070689 _____ () C:\Users\Kris\Documents\Lifespan Psych Middle and Late Childhood.pptx
2014-03-26 15:03 - 2014-03-26 15:03 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\com.adobe.formscentral.FormsCentralForAcrobat
2014-03-23 23:53 - 2014-03-21 13:12 - 00000000 ____D () C:\Users\Kris\Documents\Youcam
2014-03-23 23:53 - 2013-12-12 20:55 - 00478720 ___SH () C:\Users\Kris\Downloads\Thumbs.db
2014-03-21 14:20 - 2014-03-15 22:48 - 00000000 ____D () C:\Users\Kris\AppData\Local\CrashDumps
2014-03-21 13:12 - 2014-01-21 18:03 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\CyberLink
2014-03-21 13:12 - 2014-01-21 18:03 - 00000000 ____D () C:\Users\Kris\AppData\Local\Cyberlink
2014-03-17 23:48 - 2014-03-17 23:38 - 00000000 ____D () C:\Users\Kris\AppData\Local\Windows Live
2014-03-17 23:38 - 2014-03-17 23:38 - 00000000 ____H () C:\Windows\system32\Drivers\Msft_User_LocationProvider_01_11_00.Wdf
2014-03-17 23:38 - 2012-07-26 03:21 - 00035908 _____ () C:\Windows\setupact.log
2014-03-16 21:43 - 2014-03-16 21:43 - 00017431 _____ () C:\Users\Kris\Documents\Copy of Coberley_Kris_8A_Quarterly_Sales.xlsx
2014-03-16 15:31 - 2014-03-16 15:31 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Theme Builder
2014-03-16 15:29 - 2014-03-16 15:29 - 08576000 _____ () C:\Users\Kris\Downloads\Theme_Builder.msi
2014-03-16 15:07 - 2014-03-16 15:07 - 00000000 _____ () C:\Users\Kris\Downloads\Composite Theme.t59b19z.partial
2014-03-15 21:47 - 2014-03-14 21:55 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\TP
2014-03-15 21:44 - 2014-03-15 21:44 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\setupconsumerc2rolw(2).exe
2014-03-15 21:43 - 2014-03-15 21:43 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\setupconsumerc2rolw(1).exe
2014-03-15 12:48 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\rescache
2014-03-15 11:54 - 2014-03-15 11:49 - 1131295672 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X17-75161.exe
2014-03-14 23:57 - 2014-03-14 23:50 - 551593608 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X16-32324(1).exe
2014-03-14 23:54 - 2014-03-14 23:50 - 551593608 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X16-32324.exe
2014-03-14 22:10 - 2014-03-14 22:10 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\X18-20255.exe
2014-03-14 21:53 - 2014-03-14 21:53 - 01632144 _____ (Microsoft Corporation) C:\Users\Kris\Downloads\setupconsumerc2rolw.exe
2014-03-14 21:53 - 2014-03-14 17:53 - 00000000 ____D () C:\Users\Kris\AppData\Local\AVG SafeGuard toolbar
2014-03-14 17:53 - 2014-03-14 17:52 - 00003754 _____ () C:\Program Files (x86)\Mozilla Firefoxsafeguard-secure-search.xml
2014-03-14 17:53 - 2014-03-14 17:52 - 00000000 ____D () C:\ProgramData\AVG SafeGuard toolbar
2014-03-14 17:52 - 2014-03-14 17:53 - 00049952 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx64.sys
2014-03-14 17:52 - 2014-03-14 17:52 - 00000000 ____D () C:\ProgramData\AVG Secure Search
2014-03-14 17:52 - 2014-03-14 17:52 - 00000000 ____D () C:\Program Files (x86)\AVG SafeGuard toolbar
2014-03-14 17:51 - 2014-03-14 17:51 - 00001243 _____ () C:\Users\Kris\Desktop\Ultra File Opener.lnk
2014-03-14 17:51 - 2014-03-14 17:51 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CompuClever
2014-03-14 17:51 - 2014-03-14 17:51 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\CompuClever
2014-03-14 17:51 - 2014-03-14 17:51 - 00000000 ____D () C:\Users\Kris\AppData\Local\CompuClever
2014-03-14 17:50 - 2014-03-14 17:50 - 00718656 _____ (CompuClever Systems Inc) C:\Users\Kris\Downloads\Ultrafileopener.exe
2014-03-14 17:31 - 2013-12-09 11:44 - 00000000 ___RD () C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-03-14 17:13 - 2013-12-10 15:06 - 00000000 ____D () C:\Users\Kris\AppData\Roaming\Systweak
2014-03-14 17:09 - 2014-03-14 17:09 - 00930952 _____ (CNET Download.com) C:\Users\Kris\Downloads\cbsidlm-cbsi183-Download_App-PBF-75864009.exe
2014-03-14 16:58 - 2014-03-14 16:43 - 761140000 _____ (Microsoft Corporation) C:\Users\Kris\Desktop\X17-58137_Excel_EN.exe
2014-03-14 16:41 - 2014-03-14 16:41 - 00389456 _____ (Softonic ) C:\Users\Kris\Downloads\SoftonicDownloader_for_microsoft-excel.exe
2014-03-14 15:06 - 2013-12-19 04:06 - 00000180 _____ () C:\Users\Kris\AppData\Roaming\WB.CFG
2014-03-14 14:58 - 2014-03-14 14:58 - 00225158 _____ () C:\Users\Kris\Documents\Mercy Billing.xlsx
2014-03-12 22:51 - 2013-12-09 12:12 - 00003598 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-468490974-1933433917-3704064218-1002
2014-03-11 20:51 - 2013-12-09 11:44 - 00000000 ___RD () C:\Users\Kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-03-11 20:38 - 2014-02-07 17:11 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-03-11 20:38 - 2014-02-07 17:11 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-03-11 20:35 - 2012-07-26 04:12 - 00000000 ___RD () C:\Windows\ToastData
2014-03-11 20:35 - 2012-07-26 04:12 - 00000000 ___RD () C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2014-03-11 20:35 - 2012-07-26 04:12 - 00000000 ___RD () C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2014-03-11 20:35 - 2012-07-26 04:12 - 00000000 ____D () C:\Program Files\Windows Defender
2014-03-11 20:35 - 2012-07-26 04:12 - 00000000 ____D () C:\Program Files (x86)\Windows Defender
2014-03-11 19:20 - 2013-12-09 11:38 - 00000000 ____D () C:\Users\Kris\AppData\Local\Packages
2014-03-11 18:36 - 2014-03-11 18:36 - 00177752 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2014-03-11 18:36 - 2014-03-11 18:36 - 00008222 _____ () C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2014-03-11 18:36 - 2013-11-24 03:31 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared
2014-03-11 18:34 - 2014-03-11 18:33 - 00000000 ____D () C:\Program Files (x86)\Norton 360
2014-03-11 18:26 - 2014-02-08 01:11 - 00000000 ____D () C:\ProgramData\MFAData
2014-03-11 18:13 - 2014-03-11 18:08 - 211811872 ____N (Symantec Corporation) C:\Users\Kris\Downloads\N360-TW-21.1.0-EN-US.exe
2014-03-11 18:01 - 2013-12-13 00:18 - 00003718 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-03-08 12:49 - 2014-03-08 12:49 - 01151204 _____ () C:\Users\Kris\Downloads\Assistance Application.mht

Some content of TEMP:
====================
C:\Users\Kris\AppData\Local\Temp\siinst.exe
C:\Users\Kris\AppData\Local\Temp\strings.dll


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2014-04-02 15:07

==================== End Of Log ============================

 

Here's the addition.txt:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 13-03-2014
Ran by Kris at 2014-04-04 18:10:33
Running from C:\Users\Kris\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton 360 (Enabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat XI Pro (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.00 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.6 - Adobe Systems Incorporated)
Adobe Download Assistant (x32 Version: 1.2.6 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 12 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD Catalyst Install Manager (HKLM\...\{CB4C08E3-800F-65F6-9C00-06814A6B7CE7}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.0.5.292 - AVG Technologies)
Azteca (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.3.2608 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.3.2608 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.2527 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.3.2527 - CyberLink Corp.) Hidden
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5108 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.8.5108 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6119 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.6.6119 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Extended Update (HKCU\...\UpdaterEX) (Version:  - )
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Google Talk (remove only) (HKCU\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{8C1ADF61-4F87-44BC-804C-C20FC70D98BB}) (Version: 1.4.0.0 - Hewlett-Packard)
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Postscript Converter (Version: 4.0.4100 - Hewlett-Packard) Hidden
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Recovery Manager (x32 Version: 9.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{B2F0406F-1609-489A-8626-7DB46776AB57}) (Version: 1.0.5 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
LabelPrint (x32 Version: 2.50.0000 - CyberLink Corp.) Hidden
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (x32 Version: 2.2.0.98 - WildTangent) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.141.11 - McAfee, Inc.)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4569.1508 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 28.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Nitro Reader 3 (HKLM\...\{3C1F302A-CC25-488D-9C24-A76B95BC916F}) (Version: 3.0.6.3 - Nitro)
Norton 360 (HKLM-x32\...\N360) (Version: 21.2.0.38 - Symantec Corporation)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4569.1508 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4569.1508 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4569.1508 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.10.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6937 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.29053 - Realtek Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Royal Envoy 2 Collector's Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.6.1.3 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Theme Builder (HKLM-x32\...\{EC1399E4-A960-4101-B346-34A2A088633F}) (Version: 0.1.2 - Microsoft)
Ultra File Opener (HKCU\...\Ultra File Opener) (Version: 4.1.3.78 - CompuClever Systems Inc.)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.5 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

==================== Restore Points  =========================

20-02-2014 18:46:53 Windows Update
11-03-2014 22:16:56 Removed AVG 2014
16-03-2014 19:30:27 Installed Theme Builder
04-04-2014 21:39:24 Norton 360 Registry Clean

==================== Hosts content: ==========================

2012-07-26 01:26 - 2012-07-26 01:26 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {160FC5B5-0FE3-457D-884F-CB4D4A7BBC9C} - System32\Tasks\Microsoft\Windows\Setup\Pre-staged GDR Notification => C:\Windows\system32\NotificationUI.exe [2013-08-16] (Microsoft Corporation)
Task: {18338A06-E9B3-4D9E-97F9-5CE8926A56F6} - System32\Tasks\Microsoft Office 15 Sync Maintenance for MYCOMPUTER-Kris MyComputer => C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe [2014-03-20] (Microsoft Corporation)
Task: {1AAFF332-5C62-4558-9991-DAA649C4C9C5} - System32\Tasks\Microsoft\Windows\Sysmain\WsSwapAssessmentTask => Rundll32.exe sysmain.dll,PfSvWsSwapAssessmentTask
Task: {20BBE546-E1A8-493A-9A9D-A20F10B8EF15} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2012-09-27] (Hewlett-Packard Company)
Task: {23A5D8BE-9196-40EB-BD89-794398B2B073} - System32\Tasks\Microsoft\Windows\WS\WSRefreshBannedAppsListTask => Rundll32.exe WSClient.dll,RefreshBannedAppsList
Task: {2C65D73F-8C6F-4369-BC72-2A25DD4F407B} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-11] (Adobe Systems Incorporated)
Task: {39FE8CBC-FFF1-4C62-B01F-B7EE9AB1CBFC} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2012-09-27] (Hewlett-Packard Company)
Task: {41EEEAC0-6470-41AE-B846-6919983C2997} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2012-09-23] (Adobe Systems Incorporated)
Task: {43898396-0595-4AD4-ADB7-566B8CF124E7} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [2014-02-11] (Realtek Semiconductor)
Task: {5AA9FC4B-CF6E-413A-BD1A-DB6CE7682341} - System32\Tasks\MirageAgent => C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
Task: {6E13079A-E2C5-4F8F-9FEF-633EAB73E479} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2013-12-12] (Hewlett-Packard Company)
Task: {72E30A98-8D7B-48B3-B587-7317E92603C3} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {7AECE933-C254-4DE4-9406-692DAC8F97EB} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-02-10] (Hewlett-Packard)
Task: {88B17178-4AFA-43E9-9FBB-CF75EFA2170F} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\SymErr.exe
Task: {8EDA9513-B013-43F3-808F-826014E3E515} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {A72208BF-7A49-4FB8-B684-252375F3443A} - System32\Tasks\Microsoft\Windows\WS\License Validation => Rundll32.exe WSClient.dll,WSpTLR licensing
Task: {A72675B2-E1A4-43D8-92F5-15459DC9AE89} - System32\Tasks\UpdaterEX => C:\Users\Kris\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe [2013-04-12] () <==== ATTENTION
Task: {B8D726EB-71BD-4433-93B7-D65077C1B044} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-05-07] (Synaptics Incorporated)
Task: {BBE6209B-71AB-432D-8227-814E3D369F39} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2013-12-17] (Microsoft Corporation)
Task: {C6A88F2D-53D2-4805-9D69-443738A1847C} - System32\Tasks\Microsoft\Windows\ApplicationData\CleanupTemporaryState => Rundll32.exe Windows.Storage.ApplicationData.dll,CleanupTemporaryState
Task: {CA54D7AA-EE00-4D54-8D9D-99BF375F45B5} - System32\Tasks\Java Update Scheduler => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2013-07-02] (Oracle Corporation)
Task: {D4288893-89B9-480A-95B5-89DC3A4DA91A} - System32\Tasks\Open URL by RoboForm => Rundll32.exe url.dll,FileProtocolHandler "http://www.roboform.com/uninstall.html?aaa=KICMOJKMLJGMNMKMMMJMCNLJJMMJNMCNLMLJHMNMCNHMKJGMGMCNNMJMKMKMNMMMNJNJJMHMLJMMJNJICMIMCNGMCNNMFMGMCNOMPMCNGMNMPMPMFMJMCNNMCNGMNMPMPMCNNMJNPICMPMFMFMPMJNHICMGJMIPMPMOMJNBJCMELNIGJMIJNKJCMJNNICMJNDJCMKJBJ"
Task: {D59814F1-1DC0-4377-BB07-6730CE932241} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\SymErr.exe
Task: {D8F555F7-B8C6-4417-BADD-32D591529FC5} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-02-10] (Hewlett-Packard)
Task: {DCF19B06-704E-40FF-96FC-D2CB40140D7A} - System32\Tasks\Run RoboForm TaskBar Icon => C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
Task: {E7B11104-27DE-44B3-AEEC-53E7D8D2109D} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2012-06-07] (CyberLink)
Task: {EBF06DEC-4228-4813-AC0C-62821AE4E330} - System32\Tasks\Microsoft\Windows\Application Experience\StartupAppTask => Rundll32.exe Startupscan.dll,SusRunTask
Task: {EDEAB479-C4F4-4A25-9AC4-05FA34A84F72} - System32\Tasks\HPCeeScheduleForKris => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14] (Hewlett-Packard)
Task: {F15D9649-9C33-4B80-81E6-1EA576EE29CA} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\WSCStub.exe [2014-03-11] (Symantec Corporation)
Task: {FD016540-BD50-41D4-8D67-70E654B9C6B0} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2012-07-24] (CyberLink Corp.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\HPCeeScheduleForKris.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\Windows\Tasks\UpdaterEX.job => C:\Users\Kris\AppData\Roaming\UPDATE~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION

==================== Loaded Modules (whitelisted) =============

2014-02-14 13:57 - 2012-08-31 16:03 - 00288768 _____ () C:\Windows\System32\HP1100LM.DLL
2014-01-06 22:28 - 2011-02-28 18:37 - 00095008 _____ () C:\Windows\System32\Primomonnt.dll
2014-02-14 13:55 - 2012-08-31 16:02 - 00074240 _____ () C:\Windows\system32\spool\PRTPROCS\x64\HP1100PP.DLL
2013-03-14 03:41 - 2013-03-14 03:41 - 00073728 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll
2014-04-01 15:03 - 2013-10-31 17:13 - 00102568 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2013-12-09 11:57 - 2014-01-02 18:41 - 00621736 _____ () C:\Program Files\Microsoft Office 15\ClientX64\StreamServer.dll
2014-03-14 17:52 - 2014-03-14 17:52 - 00159768 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe
2013-12-10 12:20 - 2014-03-20 19:15 - 08878248 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-03-14 17:52 - 2014-03-14 17:52 - 02544664 _____ () C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
2014-03-14 17:52 - 2014-03-14 17:52 - 00519704 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\log4cplusU.dll
2013-11-24 03:15 - 2012-06-07 23:34 - 00627216 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2012-06-08 15:34 - 2012-06-08 15:34 - 00016400 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
2013-12-10 12:15 - 2014-03-20 19:10 - 00316584 _____ () C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll
2013-12-09 11:57 - 2013-12-09 11:59 - 01286256 _____ () C:\Program Files\Microsoft Office 15\root\office15\PPRESOURCES.DLL
2014-03-28 23:40 - 2014-03-28 23:41 - 03642480 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================


==================== Disabled items from MSCONFIG ==============


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (04/02/2014 02:49:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x5141412e
Faulting module name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x5141412e
Exception code: 0xc0000005
Fault offset: 0x000000000002ea19
Faulting process id: 0x9d8
Faulting application start time: 0xatieclxx.exe0
Faulting application path: atieclxx.exe1
Faulting module path: atieclxx.exe2
Report Id: atieclxx.exe3
Faulting package full name: atieclxx.exe4
Faulting package-relative application ID: atieclxx.exe5

Error: (04/01/2014 02:24:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x5141412e
Faulting module name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x5141412e
Exception code: 0xc0000005
Fault offset: 0x000000000002ea19
Faulting process id: 0x490
Faulting application start time: 0xatieclxx.exe0
Faulting application path: atieclxx.exe1
Faulting module path: atieclxx.exe2
Report Id: atieclxx.exe3
Faulting package full name: atieclxx.exe4
Faulting package-relative application ID: atieclxx.exe5

Error: (03/29/2014 02:00:05 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MYCOMPUTER)
Description: Activation of app SymantecCorporation.NortonStudio_v68kp9n051hdp!App failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/28/2014 10:32:40 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MYCOMPUTER)
Description: Activation of app 134D4F5B.Box_2qk4zy5s3qmee!Box failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/27/2014 03:14:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1731

Error: (03/27/2014 03:14:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1731

Error: (03/27/2014 03:14:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/25/2014 00:56:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2169

Error: (03/25/2014 00:56:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2169

Error: (03/25/2014 00:56:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (04/04/2014 05:51:19 PM) (Source: Service Control Manager) (User: )
Description: The Group Policy Client service did not shut down properly after receiving a preshutdown control.

Error: (03/21/2014 01:47:51 PM) (Source: DCOM) (User: MYCOMPUTER)
Description: Box.AppX2zw7wtrb95paga4e9047dd6zsdq5kby8.mca

Error: (03/20/2014 06:56:04 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The System Events Broker service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The Secondary Logon service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (03/20/2014 06:54:03 PM) (Source: Service Control Manager) (User: )
Description: The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (04/02/2014 02:49:57 AM) (Source: Application Error)(User: )
Description: atieclxx.exe6.14.11.11435141412eatieclxx.exe6.14.11.11435141412ec0000005000000000002ea199d801cf4e3fc1b915cdC:\Windows\system32\atieclxx.exeC:\Windows\system32\atieclxx.exe00397e84-ba33-11e3-be82-a01d487180ea

Error: (04/01/2014 02:24:00 AM) (Source: Application Error)(User: )
Description: atieclxx.exe6.14.11.11435141412eatieclxx.exe6.14.11.11435141412ec0000005000000000002ea1949001cf4d72f76f6dc6C:\Windows\system32\atieclxx.exeC:\Windows\system32\atieclxx.exe35f49683-b966-11e3-be82-a01d487180ea

Error: (03/29/2014 02:00:05 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MYCOMPUTER)
Description: SymantecCorporation.NortonStudio_v68kp9n051hdp!App-2147023170

Error: (03/28/2014 10:32:40 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MYCOMPUTER)
Description: 134D4F5B.Box_2qk4zy5s3qmee!Box-2147023170

Error: (03/27/2014 03:14:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1731

Error: (03/27/2014 03:14:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1731

Error: (03/27/2014 03:14:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/25/2014 00:56:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2169

Error: (03/25/2014 00:56:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2169

Error: (03/25/2014 00:56:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


==================== Memory info ===========================

Percentage of memory in use: 42%
Total physical RAM: 3682.26 MB
Available physical RAM: 2102.15 MB
Total Pagefile: 5282.26 MB
Available Pagefile: 3659.04 MB
Total Virtual: 8192 MB
Available Virtual: 8191.76 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:275.37 GB) (Free:223.3 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (RECOVERY) (Fixed) (Total:21.96 GB) (Free:2.23 GB) NTFS ==>[system with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 298 GB) (Disk ID: 1E1F4777)

Partition: GPT Partition Type.

==================== End Of Log ============================

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Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Please download Malwarebytes Anti-Malware to your desktop.


Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.
On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

 

How to get logs:

(Export log to save as txt)

 


After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Export'.
Click 'Text file (*.txt)'
In the Save File dialog box which appears, click on Desktop.
In the File name: box type a name for your scan log.
A message box named 'File Saved' should appear stating "Your file has been successfully exported".
Click Ok
Attach that saved log to your next reply.

 

Next,

 

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.

 


Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt.

 

Let me see those logs...

 

Kevin

 

 

 

 

 

fixlist.txt

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Here's my fixlog:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 13-03-2014
Ran by Kris at 2014-04-04 18:35:56 Run:1
Running from C:\Users\Kris\Downloads
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
Start
S1 lsnfd; system32\drivers\lsnfd.sys [X]
C:\Users\Kris\AppData\Local\Temp\siinst.exe
C:\Users\Kris\AppData\Local\Temp\strings.dll
C:\Windows\System32\Drivers\lsnfd.sys
Task: {A72675B2-E1A4-43D8-92F5-15459DC9AE89} - System32\Tasks\UpdaterEX => C:\Users\Kris\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe [2013-04-12] () <==== ATTENTION
Task: C:\Windows\Tasks\UpdaterEX.job => C:\Users\Kris\AppData\Roaming\UPDATE~1\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
End
*****************

lsnfd => Service deleted successfully.
C:\Users\Kris\AppData\Local\Temp\siinst.exe => Moved successfully.
C:\Users\Kris\AppData\Local\Temp\strings.dll => Moved successfully.
"C:\Windows\System32\Drivers\lsnfd.sys" => File/Directory not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A72675B2-E1A4-43D8-92F5-15459DC9AE89} => Key deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A72675B2-E1A4-43D8-92F5-15459DC9AE89} => Key deleted successfully.
C:\Windows\System32\Tasks\UpdaterEX => Moved successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UpdaterEX => Key deleted successfully.
C:\Windows\Tasks\UpdaterEX.job => Moved successfully.

==== End of Fixlog ====

 

I forgot to save the scan log. But after I restarted the computer I re-opened the malwares anti-malware. I went to "application logs" then I clicked on "scan log" and clicked "view" then I exported the file. There was another file "protection log" so I copied that on here too, just in case you needed it.

 

Scan Log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/4/2014
Scan Time: 7:05:25 PM
Logfile: ScanLog.txt
Administrator: No

Version: 2.00.0.1000
Malware Database: v2014.04.04.09
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 8
CPU: x64
File System: NTFS
User: Kris

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 249236
Time Elapsed: 25 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 4
PUP.Optional.InstallBrain.A, HKLM\SOFTWARE\WOW6432NODE\InstallIQ, Quarantined, [df7a9c8ae39877bf713fe7807f83b24e],
PUP.Optional.Linksicle.A, HKLM\SOFTWARE\WOW6432NODE\Linksicle, Quarantined, [ce8b0f175f1cad8905595911f80abf41],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-468490974-1933433917-3704064218-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE\1I1T1Q1S, Quarantined, [f8612bfb5b2040f6894981ec0ef49d63],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-468490974-1933433917-3704064218-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE, Quarantined, [29307ea87a0145f1ae624e36b44f25db],

Registry Values: 2
PUP.Optional.Linksicle.A, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS|linksicle@linksicle.com, C:\Program Files (x86)\Mozilla Firefox\extensions\linksicle@linksicle.com, Quarantined, [7edb2ef8a3d887af2936db8f679b17e9]
PUP.Optional.InstallCore.A, HKU\S-1-5-21-468490974-1933433917-3704064218-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE|tb, 0H1L1J1L1S1R1N, Quarantined, [29307ea87a0145f1ae624e36b44f25db]

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.OpenCandy, C:\Users\Kris\AppData\Roaming\OpenCandy, Quarantined, [8dcc170fafcc979ff72295bfa959b34d],
PUP.Optional.OpenCandy, C:\Users\Kris\AppData\Roaming\OpenCandy\FBD950AE91D54F6AA3C554C69F1F8A4D, Quarantined, [8dcc170fafcc979ff72295bfa959b34d],
PUP.Optional.OpenCandy, C:\Users\Kris\AppData\Roaming\OpenCandy\OpenCandy_FBD950AE91D54F6AA3C554C69F1F8A4D, Quarantined, [8dcc170fafcc979ff72295bfa959b34d],

Files: 6
PUP.Optional.OpenCandy, C:\$Recycle.Bin\S-1-5-21-468490974-1933433917-3704064218-1002\$RAF3X25.exe, Quarantined, [a6b367bfec8f112506b5da5da0649070],
PUP.Optional.InstallQ, C:\$Recycle.Bin\S-1-5-21-468490974-1933433917-3704064218-1002\$RRFBHX4.exe, Quarantined, [50094fd786f5d2645da90d1d7b85946c],
PUP.Optional.OpenCandy, C:\Users\Kris\Downloads\InternationalPrimoPDF(1).exe, Quarantined, [fd5c9c8a1269bb7bad0e0e29af55e21e],
PUP.Optional.InstallQ, C:\Users\Kris\Downloads\expertpdf7_14244_ST.exe, Quarantined, [d782dc4ac5b67bbbc244dc4e1fe1b749],
PUP.Optional.Softonic.A, C:\Users\Kris\Downloads\SoftonicDownloader_for_microsoft-excel.exe, Quarantined, [b6a3170f1c5f22141a7731e754ad8c74],
PUP.Optional.PCPerformer.A, C:\Windows\System32\roboot64.exe, Quarantined, [47128a9cd0ab5bdbeaa0e1862ed43ec2],

Physical Sectors: 0
(No malicious items detected)


(end)

 

Protection Log:Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/4/2014
Scan Time: 7:05:25 PM
Logfile: ProtectionLog.txt
Administrator: No

Version: 2.00.0.1000
Malware Database: v2014.04.04.09
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 8
CPU: x64
File System: NTFS
User: Kris

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 249236
Time Elapsed: 25 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 4
PUP.Optional.InstallBrain.A, HKLM\SOFTWARE\WOW6432NODE\InstallIQ, Quarantined, [df7a9c8ae39877bf713fe7807f83b24e],
PUP.Optional.Linksicle.A, HKLM\SOFTWARE\WOW6432NODE\Linksicle, Quarantined, [ce8b0f175f1cad8905595911f80abf41],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-468490974-1933433917-3704064218-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE\1I1T1Q1S, Quarantined, [f8612bfb5b2040f6894981ec0ef49d63],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-468490974-1933433917-3704064218-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE, Quarantined, [29307ea87a0145f1ae624e36b44f25db],

Registry Values: 2
PUP.Optional.Linksicle.A, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS|linksicle@linksicle.com, C:\Program Files (x86)\Mozilla Firefox\extensions\linksicle@linksicle.com, Quarantined, [7edb2ef8a3d887af2936db8f679b17e9]
PUP.Optional.InstallCore.A, HKU\S-1-5-21-468490974-1933433917-3704064218-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE|tb, 0H1L1J1L1S1R1N, Quarantined, [29307ea87a0145f1ae624e36b44f25db]

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.OpenCandy, C:\Users\Kris\AppData\Roaming\OpenCandy, Quarantined, [8dcc170fafcc979ff72295bfa959b34d],
PUP.Optional.OpenCandy, C:\Users\Kris\AppData\Roaming\OpenCandy\FBD950AE91D54F6AA3C554C69F1F8A4D, Quarantined, [8dcc170fafcc979ff72295bfa959b34d],
PUP.Optional.OpenCandy, C:\Users\Kris\AppData\Roaming\OpenCandy\OpenCandy_FBD950AE91D54F6AA3C554C69F1F8A4D, Quarantined, [8dcc170fafcc979ff72295bfa959b34d],

Files: 6
PUP.Optional.OpenCandy, C:\$Recycle.Bin\S-1-5-21-468490974-1933433917-3704064218-1002\$RAF3X25.exe, Quarantined, [a6b367bfec8f112506b5da5da0649070],
PUP.Optional.InstallQ, C:\$Recycle.Bin\S-1-5-21-468490974-1933433917-3704064218-1002\$RRFBHX4.exe, Quarantined, [50094fd786f5d2645da90d1d7b85946c],
PUP.Optional.OpenCandy, C:\Users\Kris\Downloads\InternationalPrimoPDF(1).exe, Quarantined, [fd5c9c8a1269bb7bad0e0e29af55e21e],
PUP.Optional.InstallQ, C:\Users\Kris\Downloads\expertpdf7_14244_ST.exe, Quarantined, [d782dc4ac5b67bbbc244dc4e1fe1b749],
PUP.Optional.Softonic.A, C:\Users\Kris\Downloads\SoftonicDownloader_for_microsoft-excel.exe, Quarantined, [b6a3170f1c5f22141a7731e754ad8c74],
PUP.Optional.PCPerformer.A, C:\Windows\System32\roboot64.exe, Quarantined, [47128a9cd0ab5bdbeaa0e1862ed43ec2],

Physical Sectors: 0
(No malicious items detected)


(end)

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Here's the adwcleaner log:

# AdwCleaner v3.023 - Report created 04/04/2014 at 19:19:37
# Updated 01/04/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Kris - MYCOMPUTER
# Running from : C:\Users\Kris\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Mobogenie
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Users\Kris\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Kris\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Kris\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Kris\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Kris\AppData\Roaming\UpdaterEX
Folder Deleted : C:\Users\Kris\Documents\Mobogenie
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safeguard-secure-search.xml
File Deleted : C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\UpdaterEX
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\systweak
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\UpdaterEX
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16843


-\\ Mozilla Firefox v28.0 (en-US)

[ File : C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\kvcifz92.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");

*************************

AdwCleaner[R0].txt - [4883 octets] - [04/04/2014 19:17:07]
AdwCleaner[s0].txt - [4736 octets] - [04/04/2014 19:19:37]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [4796 octets] ##########
 

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Thank you for those logs, we need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and Windows 7/8 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 


Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the add/on to be installed
Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings, ensure the options
Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

 

When the scan is complete

 


If no threats were found
put a checkmark in "Uninstall application on close"
close program
report to me that nothing was found

 

If threats were found

 


click on "list of threats found"
click on "export to text file" and save it as ESET SCAN and save to the desktop
Click on back
put a checkmark in "Uninstall application on close"
click on finish

 

close program

 

Copy and paste the report in next reply.

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7/8 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Let me see those two logs, also give an update on any remaining issues or concerns...

 

Kevin..

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C:\AdwCleaner\Quarantine\C\Users\Kris\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe.vir    a variant of Win32/DealPly.O potentially unwanted application
C:\Users\Kris\Downloads\cbsidlm-cbsi183-Download_App-PBF-75864009.exe    a variant of Win32/CNETInstaller.B potentially unwanted application
C:\Users\Kris\Downloads\google-talk_setup.exe    a variant of Win32/InstallCore.ES potentially unwanted application
C:\Users\Kris\Downloads\WinZip180.exe    a variant of Win32/OpenInstall potentially unwanted application

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 Results of screen317's Security Check version 0.99.81  
   x64 (UAC is enabled)  
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
Norton 360         
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 45  
 Java version out of Date!
 Adobe Flash Player     12.0.0.77  
 Mozilla Firefox (28.0)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

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Please download SystemLook from the following link below and save it to your Desktop. Use the correct version 32bit or 64bit.

 

http://jpshortstuff.247fixes.com/SystemLook_x64.exe      <<-   64 bit….

 

http://images.malwareremoval.com/jpshortstuff/SystemLook.exe  <<-  32 bit

 


Double-click SystemLook.exe to run it.
Copy the content of the following codebox into the main textfield:
 
:folderfindWangzhisong /sub*Wangzhisong*:regfindWangzhisong*Wangzhisong*
 
Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

Kevin

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Look Scan:

SystemLook 30.07.11 by jpshortstuff
Log created at 13:07 on 05/04/2014 by Kris
Administrator - Elevation successful

========== folderfind ==========

Searching for "Wangzhisong /sub"
No folders found.

Searching for "*Wangzhisong*"
C:\Users\wangzhisong    d------    [19:08 10/12/2013]

========== regfind ==========

Searching for "Wangzhisong"
No data found.

Searching for "*Wangzhisong*"
No data found.

-= EOF =-

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Download OTM from either of the following links and save to your Desktop: (If your security alerts to OTM, either accept the alert or turn off security to allow OTM to run)

http://oldtimer.geekstogo.com/OTM.exe.
http://www.itxassociates.com/OT-Tools/OTM.com
http://www.itxassociates.com/OT-Tools/OTM.exe  

Double click OTM.exe to start the tool. Vista or Windows 7 users accepy UAC alert. Be aware all processes will be stopped during run, also Desktop will disappear, this will be put back on completion.... If your security alerts to OTM either, accept the alert or turn off security until OTM completes...

  • Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy). Ensure to start with and include the colon before Files :Files

    :Filesipconfig /flushdns /cC:\Users\wangzhisong:Commands[EmptyTemp]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red btnmoveit.png button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM


Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.
 

Next,

 

Your Java javaicon.gif is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version of Java components and upgrade the application.

 

Upgrading Java:

 

Go to http://java.com/en/ and click on "Do I have Java"

It will check your current version and then offer to update to the latest version

Watch for and make sure you untick the box next to whatever free program they prompt you to install during the installation, unless you want it.

 

***Note: Check in Programs and Features (or Add/Remove Programs if you are an XP user) to make certain there are no old versions of Java still installed, if so - remove them.

 

Let me see the log from OTM, also tell me if any remaining issues or concerns..

 

Thanks,

 

Kevin.

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Files moved on Reboot...
C:\Users\Kris\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
C:\Windows\temp\MYCOMPUTER-20140405-0614.log moved successfully.
C:\Windows\temp\officeclicktorun.exe_c2ruidll(20140405061436764).log moved successfully.
C:\Windows\temp\officeclicktorun.exe_streamserver(20140405061437764).log moved successfully.

Registry entries deleted on Reboot...
 

I don't have XP but I looked in add/remove programs and there's a java 7 update 51 from 1/8/2014 so should I delete it?

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The only text document for the OTM was that file. I tried to copy it while it was doing it, but then the alert came up to re-boot the computer and I couldn't copy it. So I found the file like you said but that was the only text document. The other thing there was a file folder. I re-ran it though and it put another file in there with the whole thing (I think its the whole thing, because it looks just like what was in the results area). Here it is:

All processes killed
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Kris\Downloads\cmd.bat deleted successfully.
C:\Users\Kris\Downloads\cmd.txt deleted successfully.
File/Folder C:\Users\wangzhisong not found.
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Kris
->Temp folder emptied: 27294 bytes
->Temporary Internet Files folder emptied: 33130 bytes
->FireFox cache emptied: 26402575 bytes
->Flash cache emptied: 668 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 244510 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 1469133779 bytes
 
Total Files Cleaned = 1,427.00 mb
 
 
OTM by OldTimer - Version 3.1.21.0 log created on 04052014_153855

Files moved on Reboot...
C:\Users\Kris\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
C:\Windows\temp\MYCOMPUTER-20140405-1348.log moved successfully.
C:\Windows\temp\officeclicktorun.exe_c2ruidll(20140405134846738).log moved successfully.
C:\Windows\temp\officeclicktorun.exe_streamserver(20140405134848738).log moved successfully.
File move failed. C:\Windows\temp\ood_stream.x86.en-us.dat scheduled to be moved on reboot.
File move failed. C:\Windows\temp\ood_stream.x86.x-none.dat scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.

Registry entries deleted on Reboot...
 

 

For the Java update. After installing the new version like you said. I went back and clicked the "do I have Java?" and it said that no outdated versions were found on my computer.

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After I ran it the first time I looked in the windows user folder and it wasn't there :) But since the log I sent you wasn't the full log and that was the only one in the OTM folder I ran it again and that's the log I sent. Is the OTM a file mover? I thought I saw that it said something about moving files. Does that mean it got rid of the wangzhisong folder or that it just moved it?

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