Avira Internet Security (2014) incompatible with MBAM

[BallyIrish]

Avira Internet Security (2014) refused to install with my MBAM Pro v. 1.7 on my 64 bit desktop Windows 7 Professional.   In a quandry, I decided to uninstall MBAM temporarily which enabled me to install the Avira AV, hoping to be able to reinstall MBAM after the Avira install.   It worked!   But I did not get down to scanning my PC with version 1.7,  as version 2 arrived just then.

 

MBAM version 2x also downloaded and installed, over v 1.7,  without a hitch and fully licensed, the first scan of which, a Threat Scan, found a PUP, but - Avira would not allow its removal, advising me that MBAM was "incompatible".

 

I now need assistance please to deal with this Avira issue.   Is there anything I can do, short of uninstalling Avira and losing my remaining sub. time?

 

An explanation which may assist: this has been very recent, as previously I had XP Home SP 3 installed on that desktop.   With the EOL of XP approaching, I decided to move on, and having seen very few good reports on Windows 8, 8.1 -, mostly only a hatred for it  -   my only option was to install a 64 bit Windows 7 Professional, which I was fortunate to get from a friend for ZAR900.00, about US $95.00.   Not wanting to waste the remaining subscription time of the Avira, I installed it on the 64 bit Desktop.   Then I had the problem mentioned above when it came to my MBAM version 1.7 install.  

 

I have to explain also that I had uninstalled Avira from my XP in disgust, as pop-up advertisements for other Avira products began immediately, which I resented intensely.   (I sent Avira an email of objection, and since the reinstall , no more advertisements have appeared.)  At that point I installed Avast Free together with MBAM 1.7 and had no further issues.

 

Thanks for reading - a bit long-winded, I know.  If any help is forthcoming, it will be much appreciated.

[1PW]

Hello BallyIrish:

 

You might try entering "mutual" exclusions:

Set Exclusions for Malwarebytes Anti-Malware in Avira on 64 bit Windows Versions:

• Open Avira and click on Local Protection on the left
• Click on Realtime Protection
• Click on Configuration on the upper right
• Click the checkbox next to Expert mode on the upper left so that it is checked
• Under Guard, click the + next to Scan to expand the list
• Click on Exceptions
• Under Processes to be omitted by the Guard click the ... button next to the blank white box
• In the browse window that opens, navigate to C:\Program Files (x86)\Malwarebytes Anti-Malware
• Double-click on mbam.exe then click the Add button
• Repeat steps 7-9 for the following files:
  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
• Click on Apply
• Close Avira's window

Set Exclusions for Avira in Malwarebytes Anti-Malware:

• Open Malwarebytes Anti-Malware and click on Settings and then Malware Exclusions in the left column.
• Click the Add Folder button.
• In the small browse window that opens, navigate to C:\Program Files (x86) and click once on Avira and click OK
• Close Malwarebytes Anti-Malware
• I modified these steps from a procedure that is probably out-dated. I also use Avira, on one of my systems, but I don't have your exact edition.

   

  Please reply with your progress. Thank you.

   

  HTH