Questions on the ignore list

[Protonus]

Hi, these questions both apply to the 1.75 version of Pro, and the 2.0 version of Premium (as we currently have both in use).   If any of these answers to these questions, are different by version, please let me know!

 

When adding a subfolder to the Ignore List:

 

1.) Is the ignoring, fully recursive?  ie, if I list "C:\testfolder" as ignored, is c:\testfolder\subfolder and c:\testfolder\subfolder\subfolder2 - both also ignored?

 

2.) If the answer to #1 is yes for folders, does this ALSO apply to all files?  ie, in the same scenario, would c:\testfolder\subfolder\subfolder2\yourfilename.exe - is that also ignored then?

 

3.) If the answer to #1 and #2 are yes, then, does this apply both to the active/real time scans, AND the scheduled scans?

 

We have some web server software that runs on our systems that cannot have their files be "touched" by scanners or they go awry.  It's imperative that we can whitelist certain folders on our systems and have them completly ignored.

 

Thank you in advance.

[Firefox]

Hello and

 

The answer to all three questions is Yes....

 

My question to you is what OS are you running this on as you mention web server?

[Protonus]

Hello and

 

The answer to all three questions is Yes....

 

My question to you is what OS are you running this on as you mention web server?

 

Hi, thanks for the speedy answer @Firefox

To directly answer your question, we will be using this on Windows XP Pro SP3 3 2bit, and Windows 7 Pro 64 bit systems.

 

Web server in this case, is a vast over simplification.  We have software running on these PC's that are using either proprietary service, OR IIS (depending on configuration) that intercepts web requests received over port 443, for a proprietary online ordering service.  The service generates XML request/response files and if those files, or the services that interact with them, get touched it at all, it can cause timing issues leading to timeouts, missed communication, etc. 

 

We've found with virus scanners etc, that if we cannot white list both the location of the files, and the services that interact with them, it leads to reliability and performance issues.

[Firefox]

OK, I was just checking to make sure you were not running it on a file server, as its really not meant to run on a file servers (although some folks have successfully configured them to run on them).

That being said, if this is a business you may want to make sure you have a business license of Malwarebytes as opposed to a consumer version, as the consumer version is for home users.

You can contact the Business support for licensing questions HERE

 

Thanks