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All processes killed
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\Best Buy pc app Setup.exe\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7664CBBF125287E41BDB78607F4745B9\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\03D5B88E9831BC54DB7C3C16F1E5C891\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\076C9D3C21C324B4BA3B9B218FAD0CFE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0B9B2E81428F63D43B699CB5568491F1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\18232011C7B3D1F4E8E6EFE91DA0159E\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1934F68B2A5E0734BAEF63492CFAB6D0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2508166F59895DD4E8333038B399B425\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\26620F978EDADC544A36CE70408B0715\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2C367727B6AC9244EA02307F5AA1D375\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2FA390BC58BE0A342B9D8F2D2479D885\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\329FD134DA4E0844B9369A6E650BC8F0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3664465A628E7094395C7796134756EC\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3D28A8305F807C347A6A2A19F1D403F8\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\41F55FDF723F1724DB50F63ED20BC7AD\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\45F95AABBAF529448918A63384170E3C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\473D39163BF26964EA39C4D279B0034B\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B31418C83410D9468EDC7098CCF00ED\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\53E0EB5423EC3144FB438F35A966ED15\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\59FCE2ED8A0AAD246B91B9449A9C8A7D\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5E07ABB1F25A0564F9372D3BDC68B203\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5E184F7A70ED58543B1E40F700BC2BFE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5FD0A0DFF52247B49AC04670CD5A6844\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\64305C21032E85640A74CF21F3169980\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\659816A5A7096874FA1D0FA5BCBB38CA\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68F72A321BB63C34BAB8706A17CFF763\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6E6F944C87C9DC94E86A68A4265FFFAE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\717EA78AB4B7DB7448677A019EAFD8A7\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FEED76AD1E2CD042A26AEAAC9A64A37\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86B0802BFF8E33C43A3C2053C7A86AE9\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86CA132B1D76AEE44839B283180303F6\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\923DFC1DEEF7EC04DAC41B515D68C0D7\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9403CE5B8841C114C8D468E237F0CCC9\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\94508772FFF88854C9447AC3707F6CCD\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\952346D22C857BC4894049D2A73F9CDE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9913D5AB95EF2EA458753EF533BE9A97\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9B8CA15CC6A10F742A15E16C6092FF73\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB32D078443EC714F84AB2D58858DC66\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B1C443A5149E61C488ADAA951BDFEEB3\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B6AAC145EEF70EE4494245E3BD7E4789\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B828335B654D2854DA6FDFCF2E3E1125\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BB65905F877923448986F05B6392035B\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BBC1219AD7E2D234C9D22495DB902660\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C2310AB7FC0B06A479BBBAF550638257\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C2F9C840DF07C764FB7274875CBA637C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C8186E19F28BB4742AE33E5672BD7D16\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D5A3007C08F8F9E499CD7A568A0DB832\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DCF62FD5881CA8142938C25BB18B9C5C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E5B00EF182145684DB01669AC745A592\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E8C0C2FCE1C8DDD47B5B756263CCBF40\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F0BC69A5620802F49BCCACD3D353BB34\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F1B31CA5D4D28A344A7B5AA4D4BE8570\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F629E39E0F02DC7419CC3E89CB087AA7\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FFDABF874902E194EBBA6D0EB28C4457\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7664CBBF125287E41BDB78607F4745B9\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FBBC4667-2521-4E78-B1BD-8706F774549B}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FBBC4667-2521-4E78-B1BD-8706F774549B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Best Buy pc app\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{FBBC4667-2521-4E78-B1BD-8706F774549B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FBBC4667-2521-4E78-B1BD-8706F774549B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\Best Buy pc app\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\Best Buy pc app\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\Best Buy pc app\ not found.
========== FILES ==========
C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US\RTFs folder moved successfully.
C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US folder moved successfully.
C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization folder moved successfully.
C:\ProgramData\Best Buy pc app\3.0.0.0\Resources folder moved successfully.
C:\ProgramData\Best Buy pc app\3.0.0.0 folder moved successfully.
C:\ProgramData\Best Buy pc app folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\mXML.dll folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\mWinRun.dll folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\mDown.dll folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\F02487F4\90FCD56 folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\F02487F4 folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\D979B9B\E8FFBBDC folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\D979B9B\BB2F2A4E folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\D979B9B\B6BEAD2D folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\D979B9B\AFDB8260 folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\D979B9B\7AE27ED1 folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\D979B9B folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\B09FB3AA\90FCD56 folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE\B09FB3AA folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\OFFLINE folder moved successfully.
C:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29} folder moved successfully.
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Guest
->Temp folder emptied: 1723 bytes
->Temporary Internet Files folder emptied: 49248 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 8681673 bytes
->Flash cache emptied: 506 bytes
 
User: Judith
->Temp folder emptied: 1594 bytes
->Temporary Internet Files folder emptied: 7844938 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 291 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36246 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 747 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 16.00 mb
 
 
OTM by OldTimer - Version 3.1.21.0 log created on 04112014_184026

Files moved on Reboot...
C:\Users\Judith\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

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The Guest account still announces that the Best Buy pc app can not run and to create a regular Windows account, so it must still be running

Still there and something still asked if I wanted to force it to shut down.

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Log into the Guest account and run SystemLook again, post the log:

 

Please download SystemLook from the following link below and save it to your Desktop. Use the correct version 32bit or 64bit.





  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

    :regfindBest Buy pc app*Best Buy pc app*:folderfindBest Buy pc app*Best Buy pc app*
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.


Note: The log can also be found on your Desktop entitled SystemLook.txt
 

Post that log...

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SystemLook 30.07.11 by jpshortstuff
Log created at 09:54 on 12/04/2014 by Judith
Administrator - Elevation successful

========== regfind ==========

Searching for "Best Buy pc app"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\ProgramData\Best Buy pc app\"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\ProgramData\Best Buy pc app\3.0.0.0\"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US\"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders]
"C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US\RTFs\"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\03D5B88E9831BC54DB7C3C16F1E5C891]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Default.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\076C9D3C21C324B4BA3B9B218FAD0CFE]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.Composite.Presentation.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0B9B2E81428F63D43B699CB5568491F1]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US\RTFs\About.rtf.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\18232011C7B3D1F4E8E6EFE91DA0159E]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US\RTFs\WelcomeScreen.rtf.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1934F68B2A5E0734BAEF63492CFAB6D0]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Best Buy pc app.exe.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2508166F59895DD4E8333038B399B425]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Ionic.Zip.Reduced.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\26620F978EDADC544A36CE70408B0715]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Update.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2C367727B6AC9244EA02307F5AA1D375]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.EnterpriseLibrary.Logging.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2FA390BC58BE0A342B9D8F2D2479D885]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Home.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\329FD134DA4E0844B9369A6E650BC8F0]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.EnterpriseLibrary.Common.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3664465A628E7094395C7796134756EC]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Interop.IWshRuntimeLibrary.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3D28A8305F807C347A6A2A19F1D403F8]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Restarter.exe.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\41F55FDF723F1724DB50F63ED20BC7AD]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Best Buy pc app.exe.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\45F95AABBAF529448918A63384170E3C]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\Localization\en-US\Translations.xml.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\473D39163BF26964EA39C4D279B0034B]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Default.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B31418C83410D9468EDC7098CCF00ED]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\SharpBITS.Base.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\53E0EB5423EC3144FB438F35A966ED15]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\59FCE2ED8A0AAD246B91B9449A9C8A7D]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\ViewModels.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5E07ABB1F25A0564F9372D3BDC68B203]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5E184F7A70ED58543B1E40F700BC2BFE]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Localization.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5FD0A0DFF52247B49AC04670CD5A6844]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Common.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\64305C21032E85640A74CF21F3169980]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\TranslationSchema.xsd.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\659816A5A7096874FA1D0FA5BCBB38CA]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Omniture.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68F72A321BB63C34BAB8706A17CFF763]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Omniture.Tests.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6E6F944C87C9DC94E86A68A4265FFFAE]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.WindowsAPICodePack.Shell.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\717EA78AB4B7DB7448677A019EAFD8A7]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImageInfrastructure.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FEED76AD1E2CD042A26AEAAC9A64A37]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\ClickOnce.htm"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86B0802BFF8E33C43A3C2053C7A86AE9]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\ClickOnceUninstaller.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86CA132B1D76AEE44839B283180303F6]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Best Buy pc app.exe.manifest"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\923DFC1DEEF7EC04DAC41B515D68C0D7]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Omniture.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9403CE5B8841C114C8D468E237F0CCC9]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\FluidKit.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\94508772FFF88854C9447AC3707F6CCD]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\Best Buy pc app.3.0.0.0.application"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\952346D22C857BC4894049D2A73F9CDE]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\pc app Installer.exe.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9913D5AB95EF2EA458753EF533BE9A97]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Common.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9B8CA15CC6A10F742A15E16C6092FF73]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImageInfrastructure.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB32D078443EC714F84AB2D58858DC66]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.ServiceLocation.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B1C443A5149E61C488ADAA951BDFEEB3]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.Composite.UnityExtensions.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B6AAC145EEF70EE4494245E3BD7E4789]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B828335B654D2854DA6FDFCF2E3E1125]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Resources\tempCategories.xml.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BB65905F877923448986F05B6392035B]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.Composite.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BBC1219AD7E2D234C9D22495DB902660]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.Unity.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C2310AB7FC0B06A479BBBAF550638257]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.WindowsAPICodePack.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C2F9C840DF07C764FB7274875CBA637C]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\pc app Installer.exe.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C8186E19F28BB4742AE33E5672BD7D16]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\AppMeasurement_DotNET.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D5A3007C08F8F9E499CD7A568A0DB832]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\ViewModels.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DCF62FD5881CA8142938C25BB18B9C5C]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\CustomControls.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E5B00EF182145684DB01669AC745A592]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\BestBuySoftwareInstaller.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E8C0C2FCE1C8DDD47B5B756263CCBF40]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.ObjectBuilder2.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F0BC69A5620802F49BCCACD3D353BB34]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Update.dll.config.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F1B31CA5D4D28A344A7B5AA4D4BE8570]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\Best Buy pc app.application"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F629E39E0F02DC7419CC3E89CB087AA7]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F98BD01DC91EFA346A91ED712EACB86C]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\AppIcon.ico.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FFDABF874902E194EBBA6D0EB28C4457]
"7664CBBF125287E41BDB78607F4745B9"="C:\ProgramData\Best Buy pc app\3.0.0.0\PCImage.Modules.Home.dll.deploy"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7664CBBF125287E41BDB78607F4745B9\InstallProperties]
"InstallLocation"="C:\Program Files\Best Buy pc app"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7664CBBF125287E41BDB78607F4745B9\InstallProperties]
"DisplayName"="Best Buy pc app"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FBBC4667-2521-4E78-B1BD-8706F774549B}]
"InstallLocation"="C:\Program Files\Best Buy pc app"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FBBC4667-2521-4E78-B1BD-8706F774549B}]
"DisplayName"="Best Buy pc app"
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Run]
"Best Buy pc app"="C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms"
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]
"ShortcutAppId"="http://pcimage.bestbuy.com/pcpersonalizer/Prod/Active/ClickOnceUpdates/Best%20Buy%20pc%20app.application#Best Buy pc app, Culture=neutral, PublicKeyToken=ec8bce34fe4caa9f, processorArchitecture=msil"
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]
"SupportShortcutFileName"="Best Buy pc app online support"
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]
"ShortcutFileName"="Best Buy pc app"
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]
"UninstallString"=""C:\ProgramData\Best Buy pc app\ClickOnceUninstaller.exe" /publisher:"Best Buy" /name:"Best Buy pc app""
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]
"DisplayName"="Best Buy pc app"
[HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]
"ClickOnceUninstallString"="rundll32.exe dfshim.dll,ShArpMaintain Best Buy pc app, Culture=neutral, PublicKeyToken=ec8bce34fe4caa9f, processorArchitecture=msil"

Searching for "*Best Buy pc app*"
No data found.

========== folderfind ==========

Searching for "Best Buy pc app"
C:\_OTM\MovedFiles\04112014_184026\C_ProgramData\Best Buy pc app d------ [00:19 09/02/2013]

Searching for "*Best Buy pc app*"
C:\_OTM\MovedFiles\04112014_184026\C_ProgramData\Best Buy pc app d------ [00:19 09/02/2013]

-= EOF =-

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Stay in the Guest user account and run the followig:

 

Download OTM from either of the following links and save to your Desktop: (If your security alerts to OTM, either accept the alert or turn off security to allow OTM to run)

http://oldtimer.geekstogo.com/OTM.exe.
http://www.itxassociates.com/OT-Tools/OTM.com
http://www.itxassociates.com/OT-Tools/OTM.exe  

Double click OTM.exe to start the tool. Vista or Windows 7 users accepy UAC alert. Be aware all processes will be stopped during run, also Desktop will disappear, this will be put back on completion.... If your security alerts to OTM either, accept the alert or turn off security until OTM completes...

  • Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy). Ensure to start with and include the colon before Reg :Reg

    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Buy pc app"=-[-HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634]:FilesC:\ProgramData\Best Buy pc appC:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best BuyC:\Program Files\Best Buy pc app:Commands[EmptyTemp]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red btnmoveit.png button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM


Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

 

Post that log, let me know if any remaining issues or concerns...

 

Kevin

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I figured it out and there is no log to send from desktop, and I forgot to log out the other account , hope that will not cause problems

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All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\AutorunsDisabled\ deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCAC5586-44D7-4c43-B64A-F042461A97D2} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCAC5586-44D7-4c43-B64A-F042461A97D2}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Starting removal of ActiveX control {166B1BCA-3F9C-11CF-8075-444553540000}
C:\Windows\Downloaded Program Files\swdir.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{166B1BCA-3F9C-11CF-8075-444553540000}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
Starting removal of ActiveX control {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
C:\windows\msdownld.tmp folder deleted successfully.
========== FILES ==========
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Guest
->Temp folder emptied: 3323 bytes
->Temporary Internet Files folder emptied: 355352 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 14158630 bytes
->Flash cache emptied: 57008 bytes
 
User: Judith
->Temp folder emptied: 129183 bytes
->Temporary Internet Files folder emptied: 7818661 bytes
->Java cache emptied: 359413 bytes
->FireFox cache emptied: 17682072 bytes
->Flash cache emptied: 506 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3938 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 78039 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 39.00 mb
 
Restore point Set: OTL Restore Point
 
OTL by OldTimer - Version 3.2.69.0 log created on 04112014_134523

Files\Folders moved on Reboot...
C:\Users\Judith\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Judith\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

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That log you`ve posted is from OTL, Please go back to reply #80 and see what those instructions ask....

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All processes killed
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\03D5B88E9831BC54DB7C3C16F1E5C891\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\076C9D3C21C324B4BA3B9B218FAD0CFE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0B9B2E81428F63D43B699CB5568491F1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\18232011C7B3D1F4E8E6EFE91DA0159E\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1934F68B2A5E0734BAEF63492CFAB6D0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2508166F59895DD4E8333038B399B425\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\26620F978EDADC544A36CE70408B0715\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2C367727B6AC9244EA02307F5AA1D375\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2FA390BC58BE0A342B9D8F2D2479D885\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\329FD134DA4E0844B9369A6E650BC8F0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3664465A628E7094395C7796134756EC\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3D28A8305F807C347A6A2A19F1D403F8\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\41F55FDF723F1724DB50F63ED20BC7AD\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\45F95AABBAF529448918A63384170E3C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\473D39163BF26964EA39C4D279B0034B\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B31418C83410D9468EDC7098CCF00ED\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\53E0EB5423EC3144FB438F35A966ED15\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\59FCE2ED8A0AAD246B91B9449A9C8A7D\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5E07ABB1F25A0564F9372D3BDC68B203\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5E184F7A70ED58543B1E40F700BC2BFE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5FD0A0DFF52247B49AC04670CD5A6844\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\64305C21032E85640A74CF21F3169980\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\659816A5A7096874FA1D0FA5BCBB38CA\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68F72A321BB63C34BAB8706A17CFF763\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6E6F944C87C9DC94E86A68A4265FFFAE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\717EA78AB4B7DB7448677A019EAFD8A7\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FEED76AD1E2CD042A26AEAAC9A64A37\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86B0802BFF8E33C43A3C2053C7A86AE9\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86CA132B1D76AEE44839B283180303F6\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\923DFC1DEEF7EC04DAC41B515D68C0D7\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9403CE5B8841C114C8D468E237F0CCC9\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\94508772FFF88854C9447AC3707F6CCD\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\952346D22C857BC4894049D2A73F9CDE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9913D5AB95EF2EA458753EF533BE9A97\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9B8CA15CC6A10F742A15E16C6092FF73\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB32D078443EC714F84AB2D58858DC66\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B1C443A5149E61C488ADAA951BDFEEB3\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B6AAC145EEF70EE4494245E3BD7E4789\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B828335B654D2854DA6FDFCF2E3E1125\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BB65905F877923448986F05B6392035B\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BBC1219AD7E2D234C9D22495DB902660\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C2310AB7FC0B06A479BBBAF550638257\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C2F9C840DF07C764FB7274875CBA637C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C8186E19F28BB4742AE33E5672BD7D16\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D5A3007C08F8F9E499CD7A568A0DB832\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DCF62FD5881CA8142938C25BB18B9C5C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E5B00EF182145684DB01669AC745A592\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E8C0C2FCE1C8DDD47B5B756263CCBF40\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F0BC69A5620802F49BCCACD3D353BB34\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F1B31CA5D4D28A344A7B5AA4D4BE8570\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F629E39E0F02DC7419CC3E89CB087AA7\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F98BD01DC91EFA346A91ED712EACB86C\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FFDABF874902E194EBBA6D0EB28C4457\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7664CBBF125287E41BDB78607F4745B9\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FBBC4667-2521-4E78-B1BD-8706F774549B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FBBC4667-2521-4E78-B1BD-8706F774549B}\ not found.
Registry value HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Run\\Best Buy pc app deleted successfully.
Registry key HKEY_USERS\S-1-5-21-1596010243-3757955604-700281957-501\Software\Microsoft\Windows\CurrentVersion\Uninstall\48e4cff94f039634\ deleted successfully.
========== FILES ==========
File/Folder C:\ProgramData\Best Buy pc app not found.
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy folder moved successfully.
File/Folder C:\Program Files\Best Buy pc app not found.
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Guest
->Temp folder emptied: 3332 bytes
->Temporary Internet Files folder emptied: 200248 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 177054948 bytes
->Flash cache emptied: 835 bytes
 
User: Judith
->Temp folder emptied: 3406 bytes
->Temporary Internet Files folder emptied: 6341847 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 16885781 bytes
->Flash cache emptied: 602 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2078 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 191.00 mb
 
 
OTM by OldTimer - Version 3.1.21.0 log created on 04122014_200858
 

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Again Malwarebyte's successfully deleted Mindspark PUP

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What about the Best buy issue, is that gone now? If you just ran another scan with Malwarebytes can you post that log..

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As far as I can tell the Best Buy app has stopped alerting me.

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2014.04.12.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16866
Guest :: KIRK-PC [limited]

Protection: Enabled

4/13/2014 12:28:47 PM
mbam-log-2014-04-13 (12-28-47).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 163791
Time elapsed: 8 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCR\CLSID\{26842a09-ffa8-4e2c-ae12-0c80f01c3295} (PUP.Optional.MindSpark.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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That CLSID is remnant from MapsGalaxy Toolbar. What is the current status now, any remaining issues or concerns..

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It looks good but when I came here to log in , I saw my post and thought that I had forgotten to log out. Nope, I saw it and when I tried to scroll down is disappeared and I got notified to log in , that is to weird.

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I  log in here  on IE , But have been using Waterfox when I go into facebook

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Done thank you, I had noticed that while you were helping me, my online service was getting disconnecded at least three times , This computer is Wifi , I had very little problem with my Window XP DSL same provider. I logged out and left to go shopping and when I got home , I lilfed the laptop cover and it was logging out? I do not know which account, it didn't say

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You did a great job and I do not know if that disconnect was just random, could even be overcast weather. But I did lose this again, and could not pull up IE and could not use Waterfox about 30 minutes ago, The odd thing was I was able to get onto facebook and no where else

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How did you connect with FaceBook if IE and Waterfox would not connect? FB has to run from within one of your Browsers

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That's my question to you. It made no sense. I tried using Waterfox and got the search page, I tried to do a search and it wouldne 't work, Same with IE , but I placed the url for facebook on Waterfox and got facebook. I tried logging out of FB again, to try to use the search engine and nothing and now my type is jumping all over again, and Kevin just had that fixed

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Waterfox main page appeared when I opened up the Web, I tried to do a search and got no where. I typed the URL for facebook and got the log in page and logged in and back out.  Now thinking the web was working , I went back to the search engine and tried to use it again and got nothing. Same with I E and coming in here when going from the main web to malewarebyes was a page that flashed, all white except something that looked like [end ]] and after all the work getting that type to stop jumping around it is doing that off and on again

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Read the following link before we continue and run Combofix:

 

ComboFix usage, Questions, Help? - Look here

 

Next,

 

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from either of the following links :-

 

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

 

http://www.infospyware.net/antimalware/combofix/

 

  • Ensure that Combofix is saved directly to the Desktop <--- Very important
     
  • Disable all security programs as they will have a negative effect on Combofix, instructions available here  http://www.bleepingcomputer.com/forums/topic114351.html if required. Be aware the list may not have all programs listed, if you need more help please ask.
     
  • Close any open browsers and any other programs you might have running
     
  • Double click the combofix.gif icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)
     
  • Instructions for running Combofix available here http://www.bleepingcomputer.com/combofix/how-to-use-combofix if required.
     
  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
     
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

 

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

 

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.

Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read here  http://thespykiller.co.uk/index.php?page=20 why  disabling autoruns is recommended.

 

*EXTRA NOTES*


    If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
    If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
    If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

 

Post the log in next reply please...

 

Kevin

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I am not a geek , should I run this is the main account or guest account . Where do I go to look for former Combofix folders , it was used in the past and I am not sure how to delete it , if it is still there. I just got done reading the disclaimer and don't think I am capable of doing this one , Thank you

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