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virus keeps coming back after scan


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I have installed and run the Malwarebytes 3 separate times  It cleans files each time and requires a reboot.  About 1 hr later, I will get a notice from Vipre stating that I am infected again.  File information is below

 

dds

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16540  BrowserJavaVersion: 10.51.2
Run by kimb at 10:44:39 on 2014-03-31
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.8073.6111 [GMT -4:00]
.
AV: GFI Software VIPRE *Enabled/Updated* {FFE93D16-FD09-0282-C7D3-8B1731B6A051}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: GFI Software VIPRE *Enabled/Updated* {4488DCF2-DB33-0D0C-FD63-B0654A31EAEC}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\GFI Software\GFIAgent\SBPIMSvc.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Common Files\SPBA\upeksvr.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\GFI Software\GFIAgent\SBAMSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\net.exe
C:\Program Files\Realtek\Audio\HDA\RtDCpl64.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Microsoft LifeChat\LifeChat.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files (x86)\GFI Software\GFIAgent\SBAMTray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\mobsync.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uProxyServer = carobellprime:8080
uProxyOverride = <local>
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
mRun: [sBAMTray] "C:\Program Files (x86)\GFI Software\GFIAgent\SBAMTray.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEA~1.LNK - C:\Windows\Installer\{AC76BA86-1033-0000-BA7E-000000000003}\_SC_Acrobat.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEA~2.LNK - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.8.130\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoWindowsUpdate = dword:1
uPolicies-Explorer: ForceStartMenuLogOff = dword:1
uPolicies-Explorer: NoWelcomeScreen = dword:1
uPolicies-Explorer: NoAutoTrayNotify = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: DisableCAD = dword:1
IE: Append to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.16.3
TCP: Interfaces\{5880270C-8B22-4DE0-9AC4-C8328089E6A3} : DHCPNameServer = 192.168.16.3
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Authentication Packages =  msv1_0 wvauth
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtDCpl64.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [TdmNotify] C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe
x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe
x64-Run: [LifeChat] "C:\Program Files\Microsoft LifeChat\LifeChat.exe"
x64-RunOnce: [DBRMTray] C:\Dell\DBRM\Reminder\TrayApp.exe
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist Express Customer - C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\594\g2ax_winlogonx64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-Notify: spba - C:\Program Files\Common Files\SPBA\homefus2.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-11-14 13336]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;C:\Windows\System32\IPROSetMonitor.exe [2012-11-14 189608]
R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2012-5-21 212984]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-27 418376]
R2 SBAMSvc;VIPRE Business;C:\Program Files (x86)\GFI Software\GFIAgent\SBAMSvc.exe [2013-5-30 3681016]
R2 SBPIMSvc;SB Recovery Service;C:\Program Files (x86)\GFI Software\GFIAgent\SBPIMSvc.exe [2013-5-30 176536]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-11-14 2594584]
R2 Wave Authentication Manager Service;Wave Authentication Manager Service;C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe [2011-7-1 1600000]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-27 701512]
S3 GoToAssist Remote Support Customer;GoToAssist Remote Support Customer;C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\594\g2ax_service.exe [2013-12-19 610376]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-27 25928]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 235216]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-11-23 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-03-27 19:01:34 -------- d-----w- C:\Users\kimb\AppData\Roaming\Malwarebytes
2014-03-27 19:01:33 -------- d-----w- C:\ProgramData\Malwarebytes
2014-03-27 19:01:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-03-27 19:01:32 -------- d-----w- C:\Users\kimb\AppData\Local\Programs
2014-03-27 19:01:32 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-03-26 09:36:03 10521840 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{50B044AB-682A-4D9F-96AF-270818077BAF}\mpengine.dll
2014-03-19 15:52:06 -------- d-----w- C:\ProgramData\McAfee Security Scan
2014-03-19 15:52:06 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan
2014-03-19 15:51:56 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-03-13 07:02:39 484864 ----a-w- C:\Windows\System32\wer.dll
2014-03-13 07:02:39 381440 ----a-w- C:\Windows\SysWow64\wer.dll
.
==================== Find3M  ====================
.
2014-03-12 05:24:07 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-12 05:24:07 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-23 06:54:58 2334720 ----a-w- C:\Windows\System32\jscript9.dll
2014-02-23 06:48:31 1392128 ----a-w- C:\Windows\System32\wininet.dll
2014-02-23 06:46:42 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-02-23 06:45:36 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-02-23 06:45:27 599040 ----a-w- C:\Windows\System32\vbscript.dll
2014-02-23 06:44:02 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2014-02-23 05:47:19 1806848 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-02-23 05:40:18 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-23 05:39:28 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-02-23 05:38:08 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-02-23 05:37:49 421376 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-02-23 05:36:22 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-02-04 02:32:12 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-02-04 02:04:11 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 10:44:59.85 ===============
 
attach file
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional 
Boot Device: \Device\HarddiskVolume2
Install Date: 11/22/2012 12:05:04 PM
System Uptime: 3/31/2014 10:06:21 AM (0 hours ago)
.
Motherboard: Dell Inc. |  | 0J3C2F
Processor: Intel® Core i3-2120 CPU @ 3.30GHz | CPU 1 | 3300/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 223 GiB total, 163.232 GiB free.
D: is CDROM (CDFS)
E: is Removable
X: is NetworkDisk (NTFS) - 120 GiB total, 20.401 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\5&37175C19&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\5&37175C19&0
Service: i8042prt
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe Acrobat  8 Standard
Adobe Flash Player 12 ActiveX
BioAPI Framework
Citrix Online Launcher
Crystal Report
Custom
CyberLink PowerDVD 9.5
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Backup and Recovery Manager
Dell Client System Update
Dell Data Protection | Access
Dell Data Protection | Access | Drivers
Dell Data Protection | Access | Middleware
Dell Edoc Viewer
DellAccess
EMBASSY Security Center
Gemalto
GFI Business Agent
Google Chrome
Google Update Helper
GoToAssist Customer 1.6.0.594
GoToMeeting 5.4.0.1082
Intel® Control Center
Intel® Identity Protection Technology 1.2.27.0
Intel® Management Engine Components
Intel® Network Connections 16.8.45.00
Intel® Processor Graphics
Intel® Rapid Storage Technology
Java 7 Update 51
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft LifeChat
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Office 64-bit Components 2010
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office SharePoint Designer 2010
Microsoft Office SharePoint Designer MUI (English) 2010
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Web Components
Microsoft SharePoint Designer 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NTRU TCG Software Stack
PC-CCID
Preboot Manager
Private Information Manager
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition 
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SPBA 5.9
State and Federal Tax Reports
The Financial Edge
Trusted Drive Manager
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Upek Touchchip Fingerprint Reader
VBA (2627.01)
Wave Infrastructure Installer
Wave Support Software Installer
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
3/31/2014 10:06:43 AM, Error: Service Control Manager [7001]  - The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:  A device attached to the system is not functioning.
3/31/2014 10:06:40 AM, Error: Service Control Manager [7001]  - The NTRU TSS v1.2.1.36 TCS service depends on the TPM Base Services service which failed to start because of the following error:  The operation completed successfully.
3/31/2014 10:06:38 AM, Error: Service Control Manager [7000]  - The MBAMProtector service failed to start due to the following error:  A device attached to the system is not functioning.
3/27/2014 5:40:03 PM, Error: Service Control Manager [7043]  - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
3/27/2014 3:08:04 PM, Error: Service Control Manager [7022]  - The Windows Search service hung on starting.
3/27/2014 3:05:16 PM, Error: Service Control Manager [7022]  - The VIPRE Business service hung on starting.
3/27/2014 2:59:21 PM, Error: Service Control Manager [7000]  - The mbamchameleon service failed to start due to the following error:  A device attached to the system is not functioning.
3/24/2014 12:55:16 PM, Error: Microsoft-Windows-GroupPolicy [1054]  - The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.
.
==== End Of File ===========================
 
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Hello and post-32477-1261866970.gif

 

P2P/Piracy Warning:

 

   

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Run Malwarebytes,  Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick scan

Make sure that everything is checked, and click Remove Selected on any found items.

 

Post the produced log

 

Next,

 

Please download RogueKiller from here:

http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe'>http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe  <- 32 bit version

http://www.sur-la-toile.com/RogueKiller/RogueKillerX64.exe'>http://www.sur-la-toile.com/RogueKiller/RogueKillerX64.exe  <- 64 bit version

                                   

  • Make sure to get the correct version for your system.
  • Quit all running programs
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  • Wait until Prescan has finished...
  • The following EULA will appear, please select accept
     
    RKLicence.png
     
  • Ensure MBR scan, Check faked and AntiRootkit are checked
  • Select Scan
     
    RK1A.png
     
  • When the scan completes select Report, copy and paste that to your reply.
     
    RK2A.png
     
  • The log should be found in RKreport[?].txt on your Desktop
  • Exit/Close RogueKiller


     
    Kevin
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scan results

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.03.31.06

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

kimb :: DIRFIN [administrator]

 

Protection: Disabled

 

3/31/2014 11:31:48 AM

mbam-log-2014-03-31 (11-31-48).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: Registry | P2P

Objects scanned: 370223

Time elapsed: 5 minute(s), 39 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 


 

 

RogueKiller V8.8.15 _x64_ [Mar 27 2014] by Adlice Software





 

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : kimb [Admin rights]

Mode : Scan -- Date : 03/31/2014 11:50:56

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 12 ¤¤¤

[sERVICE][Root.Necurs] HKLM\[...]\CCSet\[...]\Services : 351e15468f7eec07 (C:\Windows\system32\351e15468f7eec07.sys [x]) -> FOUND

[sERVICE][Root.Necurs] HKLM\[...]\CS001\[...]\Services : 351e15468f7eec07 (C:\Windows\system32\351e15468f7eec07.sys [x]) -> FOUND

[sERVICE][Root.Necurs] HKLM\[...]\CS002\[...]\Services : 351e15468f7eec07 (C:\Windows\system32\351e15468f7eec07.sys [x]) -> FOUND

[PROXY IE][PUM] HKCU\[...]\Internet Settings : ProxyServer (carobellprime:8080 [Country: (Private Address) (XX), City: (Private Address)]) -> FOUND

[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> FOUND

[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND

[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 0 ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Browser Addons : 0 ¤¤¤

 

¤¤¤ Particular Files / Folders: ¤¤¤

 

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

[Address] EAT @explorer.exe (DllCanUnloadNow) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DA8F34)

[Address] EAT @explorer.exe (DllGetClassObject) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DA8FF0)

[Address] EAT @explorer.exe (FastMimeGetFileExtension) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D8B720)

[Address] EAT @explorer.exe (FastMimeGetIsMimeFilterEnabled) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D85B20)

[Address] EAT @explorer.exe (FastMimeLookupKnownType) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D85A68)

[Address] EAT @explorer.exe (FastMimeSetIsMimeFilterEnabled) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D85FD8)

[Address] EAT @explorer.exe (IEGetFrameUtilExports) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DA8DD0)

[Address] EAT @explorer.exe (IEGetProcessModule) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DA8DB0)

[Address] EAT @explorer.exe (IEGetTabWindowExports) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DA8DC0)

[Address] EAT @explorer.exe (IERT_DelayLoadFailureHook) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DA91B0)

[Address] EAT @explorer.exe (ImpersonateUser) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DB0C98)

[Address] EAT @explorer.exe (LCIECalculatePackedStringSize) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D9B5A4)

[Address] EAT @explorer.exe (LCIEPackString) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D9B684)

[Address] EAT @explorer.exe (LCIEUnpackString) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76D9B520)

[Address] EAT @explorer.exe (ResetIEExtensibility) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DB1CF0)

[Address] EAT @explorer.exe (ResetIERegistrySettings) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DB1AE0)

[Address] EAT @explorer.exe (RevertImpersonate) : WININET.dll -> HOOKED (C:\Windows\system32\iertutil.dll @ 0x76DB0D18)

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection : Root.Necurs ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST250DM000-1BD141 +++++

--- User ---

[MBR] 19cc8d74d5732f9d68ef84d6e5304105

[bSP] b6fa2cfed21e70789e86b352b03d06ab : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 10544 MB

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21676032 | Size: 227888 MB

User = LL1 ... OK!

User = LL2 ... OK!

 

+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ USB) SanDisk Cruzer USB Device +++++

--- User ---

[MBR] 4020bbf7dfa637ffaf0be2de1a58da9a

[bSP] 9ab224430cae5d4642efe916dd8f39b0 : MBR Code unknown

Partition table:

0 - [ACTIVE] FAT32 (0x0b) [VISIBLE] Offset (sectors): 32 | Size: 3818 MB

User = LL1 ... OK!

Error reading LL2 MBR! ([0x32] The request is not supported. )

 

Finished : << RKreport[0]_S_03312014_115056.txt >>

 

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1.Download Malwarebytes Anti-Rootkit from this link:

 

 http://www.malwarebytes.org/products/mbar/

 

2. Unzip the File to a convenient location. (Recommend the Desktop)

3. Open the folder where the contents were unzipped to run mbar.exe

 

Image1.png

 

4. Double-click on the mbar.exe file, you may receive a User Account Control prompt asking if you are sure you wish to allow the program to run. Please allow the program to run and MBAR will now start to install any necessary drivers that are required for the program to operate correctly. If a rootkit is interfering with the installation of the drivers you will see a message that states that the DDA driver was not installed and that you should reboot your computer to install it. You will see this image:

 

mbarwm.png

 

5. If you receive this message, please click on the Yes button and Malwarebytes Anti-Rootkit will now restart your computer. Once the computer is rebooted and you login, MBAR will automatically start and you will now be at the start screen. (If no Rootkit warning you will go from step 4 to 6.)

 

6. The following image opens, select Next.

 

Image2.png

 

7. The following image opens, select Update

 

Image3.png

 

8. When the update completes select Next.

 

Image4.png

 

9. In the following window ensure "Targets" are ticked. Then select "Scan"

 

Image5.png

 

10. If an infection is found select the "Cleanup Button" to remove threats, Reboot if prompted. Wait while the system shuts down and the cleanup process is performed.

 

MBAntiRKcleanA.png

 

11. Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click "Cleanup Button" once more and repeat the process.

12. If no threats were found you will see the following image, Select Exit:

 

Image6.png

 

13. Verify that your system is now running normally, making sure that the following items are functional:

 


  •      
  • Internet access
         
  • Windows Update
         
  • Windows Firewall

 

14.  If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included within Malwarebytes Anti-Rootkit folder.

 

15. Select "Y" from your Keyboard, tap Enter.

 

16. The fix will be applied, select any key to Exit.

 

17. Let me know how your system now responds. Copy and paste the two following logs from the mbar folder:

 

System - log

Mbar - log   Date and time of scan will also be shown

 

Thanks,

 

Kevin...

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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