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JerryM

103 PUPs

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I just finished a system scan with MBAM, and it showed 103 PUPs. I doubt that there are that many problem files,etc, on my system.

Is there a way to get them checked and determined if they are legit or FP?

Thanks,

Jerry

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please post the scan log here.

I don't find a way to copy it. How do I do it?

Thanks,

Jerry

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Should be under the logs tab in mbam . Open the log and copy and paste it into the post.

Was this a results of a scan you did?

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I just cannot fine a way to copy the log and past here. Thanks for the try.

Jerry

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JerryM:
 
1.  Start Malwarebytes
 
2.  Find the "Logs" tab and choose it.
 
3.  Find the log which has the purported 103 PUPs.
 
4.  Open it and the save it to a known, convenient, location such as to the Desktop.
 
5.  Login to the Malwarebytes' Forum and this thread
 
6.  Choose "More Reply Options" towards the bottom right of the web form  post-14644-0-21897900-1396274917_thumb.j
 
7.  Find on the bottom left "Attach Filespost-14644-0-92005900-1396274997_thumb.j
 
8.  Choose; "Choose Files" and browse to that known, convenient, location such as to the Desktop where you saved the log and attach said log file.
 
9.  Type in your text in the body of the reply and then choose "Add Reply"

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Hi, JerryM:

 

Until DHL returns....

 

Thanks. :)

That was actually your protection log.

I don't know what version of Windows you're running, but here's where to find the scan logs.

 

Log File Locations
Scan Logs

  • Windows 2000 & Windows XP:
    C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
  • Windows Vista & Win7/8/8.1:
    C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Please post back with the one from yesterday (?) with the 103 detections...

 

Thanks,

 

daledoc1

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Thanx Jerry.  That's it.  The log appears to have legitimate PUP.Optional declarations.

 

We'll wait for Rich (shadowwar) to return to make a final statement.

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Thanks, David.

Hope this can help some.

It will clarify some things for me re PUPs and malware. I have used MBAM Pro since it was introduced, and it has been one that I do not want to be without even though I use top AVs.

 

Regard,

Jerry

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Hi Jerry:

 

PUP is the acronym for Potentially Unwanted Programs.

 

PUP.Optional is a new class of detections based upon a problem that has been growing over the years.  That is software you want being bundled with crapware you don't want.  It is all about the money and what is called "affiliate revenue".  So many people have complained about these bundled 'wares that Malwarebytes had taken an aggressive stance almost 1 year ago with the announcement -- Malwarebytes Adopts Aggressive PUP Policy

 

My friend Firefox recently created a post about this subject matter so I'll purloin his content for your review...

 

PUP = Potentially Unwanted Program
What are the 'PUP' detections, are they threats and should they be deleted?
Malwarebytes Adopts Aggressive PUP Policy

As explained in those posts, PUPs are not themselves malicious.
If you don't want them, you can tell MBAM to remove them.
If you know what they are and want to keep them, you can tell MBAM to ignore them.
The KB topic linked above explains how to deal with them (i.e. whether to remove or to ignore them and how to do that).

Having said all that, if you're not sure what to ignore/keep and what to remove, it would be a good idea to follow the recommendations in this pinned topic: Available Assistance For Possibly Infected Computers.
A qualified malware analyst will guide you through some scans and the cleanup process, to remove malware/adware/junkware.

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These are legitmate detections but its only really two programs.

 

 

Search Protect and Opencandy Ads.

 

If you dont use either or are not sure how they got there then its fine to go ahead and remove them if you want. These are optional software.

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