JerryM Posted March 30, 2014 ID:810403 Share Posted March 30, 2014 I just finished a system scan with MBAM, and it showed 103 PUPs. I doubt that there are that many problem files,etc, on my system.Is there a way to get them checked and determined if they are legit or FP?Thanks,Jerry Link to post Share on other sites More sharing options...
Staff shadowwar Posted March 30, 2014 Staff ID:810405 Share Posted March 30, 2014 please post the scan log here. Link to post Share on other sites More sharing options...
JerryM Posted March 30, 2014 Author ID:810693 Share Posted March 30, 2014 please post the scan log here.I don't find a way to copy it. How do I do it?Thanks,Jerry Link to post Share on other sites More sharing options...
Staff shadowwar Posted March 30, 2014 Staff ID:810724 Share Posted March 30, 2014 Should be under the logs tab in mbam . Open the log and copy and paste it into the post.Was this a results of a scan you did? Link to post Share on other sites More sharing options...
JerryM Posted March 30, 2014 Author ID:810826 Share Posted March 30, 2014 I just cannot fine a way to copy the log and past here. Thanks for the try.Jerry Link to post Share on other sites More sharing options...
Staff shadowwar Posted March 31, 2014 Staff ID:810851 Share Posted March 31, 2014 Ok. Let me know if you figure it out. Link to post Share on other sites More sharing options...
David H. Lipman Posted March 31, 2014 ID:811068 Share Posted March 31, 2014 JerryM: 1. Start Malwarebytes 2. Find the "Logs" tab and choose it. 3. Find the log which has the purported 103 PUPs. 4. Open it and the save it to a known, convenient, location such as to the Desktop. 5. Login to the Malwarebytes' Forum and this thread 6. Choose "More Reply Options" towards the bottom right of the web form 7. Find on the bottom left "Attach Files" 8. Choose; "Choose Files" and browse to that known, convenient, location such as to the Desktop where you saved the log and attach said log file. 9. Type in your text in the body of the reply and then choose "Add Reply" Link to post Share on other sites More sharing options...
JerryM Posted March 31, 2014 Author ID:811229 Share Posted March 31, 2014 Thanks, I hope I did it correctly.Jerryprotection-log-2014-03-29.txt Link to post Share on other sites More sharing options...
daledoc1 Posted March 31, 2014 ID:811238 Share Posted March 31, 2014 Hi, JerryM: Until DHL returns.... Thanks. That was actually your protection log.I don't know what version of Windows you're running, but here's where to find the scan logs. Log File LocationsScan LogsWindows 2000 & Windows XP:C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\LogsWindows Vista & Win7/8/8.1:C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\LogsPlease post back with the one from yesterday (?) with the 103 detections... Thanks, daledoc1 Link to post Share on other sites More sharing options...
JerryM Posted March 31, 2014 Author ID:811291 Share Posted March 31, 2014 Maybe this is correct.I am wondering if I am too dumb to own a computer? Thanks,Jerrymbam-log-2014-03-29 (17-02-13).txt Link to post Share on other sites More sharing options...
David H. Lipman Posted March 31, 2014 ID:811295 Share Posted March 31, 2014 Thanx Jerry. That's it. The log appears to have legitimate PUP.Optional declarations. We'll wait for Rich (shadowwar) to return to make a final statement. Link to post Share on other sites More sharing options...
JerryM Posted March 31, 2014 Author ID:811302 Share Posted March 31, 2014 Thanks, David.Hope this can help some.It will clarify some things for me re PUPs and malware. I have used MBAM Pro since it was introduced, and it has been one that I do not want to be without even though I use top AVs. Regard,Jerry Link to post Share on other sites More sharing options...
David H. Lipman Posted March 31, 2014 ID:811320 Share Posted March 31, 2014 Hi Jerry: PUP is the acronym for Potentially Unwanted Programs. PUP.Optional is a new class of detections based upon a problem that has been growing over the years. That is software you want being bundled with crapware you don't want. It is all about the money and what is called "affiliate revenue". So many people have complained about these bundled 'wares that Malwarebytes had taken an aggressive stance almost 1 year ago with the announcement -- Malwarebytes Adopts Aggressive PUP Policy My friend Firefox recently created a post about this subject matter so I'll purloin his content for your review... PUP = Potentially Unwanted ProgramWhat are the 'PUP' detections, are they threats and should they be deleted?Malwarebytes Adopts Aggressive PUP PolicyAs explained in those posts, PUPs are not themselves malicious.If you don't want them, you can tell MBAM to remove them.If you know what they are and want to keep them, you can tell MBAM to ignore them.The KB topic linked above explains how to deal with them (i.e. whether to remove or to ignore them and how to do that).Having said all that, if you're not sure what to ignore/keep and what to remove, it would be a good idea to follow the recommendations in this pinned topic: Available Assistance For Possibly Infected Computers.A qualified malware analyst will guide you through some scans and the cleanup process, to remove malware/adware/junkware. Link to post Share on other sites More sharing options...
Staff shadowwar Posted March 31, 2014 Staff ID:811335 Share Posted March 31, 2014 These are legitmate detections but its only really two programs. Search Protect and Opencandy Ads. If you dont use either or are not sure how they got there then its fine to go ahead and remove them if you want. These are optional software. Link to post Share on other sites More sharing options...
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