Real-Time Protection is disabled for Malwarebytes 2.00?

[ZenL]

I am a registered user of the then MalwareBytes 1.75. After upgrading and retaining my license, MalwareBytes 2.00 refuses to activate my Real-Time Protection displaying "No protection" on the Dashboard,

 

This is so even after accessing Settings > Detection and Protection > Malware Protection > Enabled.

 

Strangely enough, the settings page will tell me Malware Protection is enabled but the Dashboard says otherwise.

 

Please advise

[ZenL]

To provide further details:

 

"My Account" correctly displays my License identifier, with the State being "Licensed".

 

Exiting MalwareBytes 2.00 and running it again will turn the sliders of Malware Protection under Settings off.

 

Clicking "Fix Now" on the bright red banner on the dashboard does nothing

[daledoc1]

Hi, ZenL:

 

Sorry you are having trouble enabling real-time protection after upgrading.

 

I suggest that you might want to try a clean reinstall first.

Here are the steps to do that: MBAM Clean Removal Process.

You would use Method 1.

 

Please post back and let us know if that resolves your issue.

 

Thanks!

 

daledoc1

[ZenL]

Hi, ZenL:

 

Sorry you are having trouble enabling real-time protection after upgrading.

 

I suggest that you might want to try a clean reinstall first.

Here are the steps to do that: MBAM Clean Removal Process.

You would use Method 1.

 

Please post back and let us know if that resolves your issue.

 

Thanks!

 

daledoc1

That worked great. Thanks for the help!

[Firefox]

Thanks for letting us know that fixed your issue...