PUP.Optional.Conduit.A SPIGOT PUP.Optional.ValueApps.A PUP.Optional.SavingsBull.A PUP.Optional.HQVideoProfession.A PUP.Optional.MediaPlayerEnhance.A

[coleygross]

I've been plagued with a Malware that simply will not quit. I must admit after I bought the PAID version of MalwareBytes Anti-Malware (Premium) that interference dropped 70% however this or these Malware program(s) are persistent.

 

They constantly double underscore keywords where a mouse hover will launch an advertisement.

 

Should I hit enter of different data (different depending on design of page) a larger page will pop-up and obscure for example a password box I might have clicked only for me to enter the password on some advertisements site. I don't get the feeling it is capturing the password and the problem is not limited to the password it could be any blank filled in or still openly blank and launch a page.

 

Before I bought the PREMIUM version If I had one page open went to drain the vein I'd come back with 7 to 9 pages open and every few seconds each page reloading with a 5% to 10% reload a new page rate.

 

It started with Internet Explorer (vers 11.09600). It got so bad that I could not use the browser. I downloaded Firefox and I had a reprieve for about one hour. Then I downloaded Apple's OPERA about a week later. For some reason it seemed like  Opera was not bothered by this Malware. Well that lasted about two weeks and its like the Malware "SLOOOOWWLY" crept into Opera. All of them became a nightmare to use. The free version seem to find all the Malware and flush it aside but it would always return. I must give credit to the better performance the "PREMIUM" version has helped,for its almost tolerable but it is still there and I need your help to remove the proper files.

 

I have attached the files requested (one zipped) and will be looking forward (depending on complexity) to your response.

 

BTW I lost my internal Windows 7 restore files and or the path to it. I had to buy the same version and even a reinstall without format did little to help.

 

I suppose you could say I am at the end of the my noose. 

 

P.S. The attached files were done after I upgraded my MalwareBytes to your latest version of PREMIUM  and after I only loaded a few pages. It is commonplace to see 40 to 60 PUP entries after an hour on the net followed by a scan. I've scanned, restarted not even launch a page and scan again and still the origin of  Malware remains.

 

I'd also like to add I believe I know when and how I allowed this Malware to enter my computer. I have an Apple TV2 that I allowed Itunes to upgrade however the upgrade caused a untethered Apple TV 2  to become reliant upon a tethered boot. Thee programmers were working HARD to produce a un-tethered JAILBREAK (a legal way to increase your devices options), HOWEVER there was a company claiming to have an UN-TETHERED program readily available. I should have known better than deal with anyone other than the well known JAIL-BREAKERS. I downloaded this .EXE program and ran it. All the above problems started immediately after. It's one thing to advertise but unnecessary to cause one to click through 5 of 12 advertisements to zero in on what should have been the next linked page.

 

Again any in help you may so kindly provide will be highly highly appreciated.

 

Coley

Attach.txt.zip

DDS.txt

mbam-log-2014-03-28 (00-57-24).zip

protection-log-2014-03-28.zip

[MrCharlie]

Welcome to the forum.

Please run a Quick Scan with Malwarebytes like this:

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

If you're using Malwarebytes 2.0, please run a Threat Scan

Then.......

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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