vickym Posted March 25, 2014 ID:808059 Share Posted March 25, 2014 Hi! I'm sorry if this is in the wrong place, I literally just signed up to ask this question! My boyfriend recently gave me his laptop so that I could fix a problem that I had told him I suspected might be malware. I work at the IT department at my college and have dealt with a fair share of malware, but this seems to be giving me more trouble than I expected. I ran malwrebytes on his windows 7 laptop and it had detected two trojan.agents in the svchost.exe. I quarantined and deleted them, thinking that was that. Restarting the computer proved to be otherwise. In the quarantine the trojan keeps multiplying itself no matter how often you delete it. I reran malwarebytes to see if it had not deleted the virus, but it detected nothing. Currently I am running an mbar scan on the computer (2 malware found so far), but I have never had malware multiply like that in the quarantine. Will the mbar remove any left over infection? Link to post Share on other sites More sharing options...
MrCharlie Posted March 25, 2014 ID:808112 Share Posted March 25, 2014 You may have to use several scanners to get it. Post the log from MBAR when it's done. Also...... Please download and run RogueKiller 32 Bit to your desktop. RogueKiller 64 Bit <---use this one for 64 bit systems Which system am I using? Quit all running programs. For Windows XP, double-click to start. For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run. Click Scan to scan the system. When the scan completes > Close out the program > Don't Fix anything! Don't run any other options, they're not all bad!!!!!!! Post back the report which should be located on your desktop. (please don't put logs in code or quotes and use the default font) MrC Link to post Share on other sites More sharing options...
vickym Posted March 28, 2014 Author ID:809444 Share Posted March 28, 2014 Thanks for your help so far! Here is the mbar log. I am currently scanning with RogueKiller ---------------------------------------Malwarebytes Anti-Rootkit BETA 1.07.0.1009© Malwarebytes Corporation 2011-2012OS version: 6.1.7600 Windows 7 x64Account is AdministrativeInternet Explorer version: 8.0.7600.16385Java version: 1.6.0_26File system is: NTFSDisk drives: C:\ DRIVE_FIXEDCPU speed: 2.266000 GHzMemory total: 4149415936, free: 2168639488---------------------------------------Malwarebytes Anti-Rootkit BETA 1.07.0.1009© Malwarebytes Corporation 2011-2012OS version: 6.1.7600 Windows 7 x64Account is AdministrativeInternet Explorer version: 8.0.7600.16385Java version: 1.6.0_26File system is: NTFSDisk drives: C:\ DRIVE_FIXEDCPU speed: 2.266000 GHzMemory total: 4149415936, free: 2020179968=======================================Initializing...Done!Unhooking enabled.Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...=======================================Done!Drive 0Scanning MBR on drive 0...MBR buffers are not equalMBR is forged! [eab6d36cb5d8b230fa58bcc6ad7fe01c]Inspecting partition table:MBR Signature: 55AADisk Signature: 76692CA8Partition information: Partition 0 type is Other (0x1c) Partition is NOT ACTIVE. Partition starts at LBA: 2048 Numsec = 40963702 Partition 1 type is Primary (0x7) Partition is ACTIVE. Partition starts at LBA: 40965750 Numsec = 935805370 Partition is not bootable Partition 2 type is Empty (0x0) Partition is NOT ACTIVE. Partition starts at LBA: 0 Numsec = 0 Partition 3 type is Empty (0x0) Partition is NOT ACTIVE. Partition starts at LBA: 0 Numsec = 0Replacement MBR for a drive 0 foundMBR infection found on drive 0Disk Size: 500107862016 bytesSector size: 512 bytesScanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...Sectors 976772880 - 976773167 --> [Forged physical sectors]Done!Infected: C:\Windows\svchost.exe --> [Trojan.Agent]Scan finishedCreating System Restore point...Cleaning up...Removal scheduling successful. System shutdown needed.System shutdown occurred=======================================---------------------------------------Malwarebytes Anti-Rootkit BETA 1.07.0.1009© Malwarebytes Corporation 2011-2012OS version: 6.1.7600 Windows 7 x64Account is AdministrativeInternet Explorer version: 8.0.7600.16385Java version: 1.6.0_26File system is: NTFSDisk drives: C:\ DRIVE_FIXEDCPU speed: 2.266000 GHzMemory total: 4149415936, free: 2643914752======================================= Link to post Share on other sites More sharing options...
vickym Posted March 28, 2014 Author ID:809452 Share Posted March 28, 2014 Here is the Roguekiller report RogueKiller V8.8.15 _x64_ [Mar 27 2014] by Adlice Softwaremail : http://www.adlice.com/contact/Feedback : http://forum.adlice.comWebsite : http://www.adlice.com/softwares/roguekiller/Blog : http://www.adlice.comOperating System : Windows 7 (6.1.7600 ) 64 bits versionStarted in : Normal modeUser : Erik [Admin rights]Mode : Scan -- Date : 03/27/2014 20:19:05| ARK || FAK || MBR |¤¤¤ Bad processes : 0 ¤¤¤¤¤¤ Registry Entries : 2 ¤¤¤[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND¤¤¤ Scheduled tasks : 0 ¤¤¤¤¤¤ Startup Entries : 0 ¤¤¤¤¤¤ Web browsers : 0 ¤¤¤¤¤¤ Browser Addons : 0 ¤¤¤¤¤¤ Particular Files / Folders: ¤¤¤¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤[Address] EAT @explorer.exe (DllCanUnloadNow) : WSCAPI.dll -> HOOKED (C:\Windows\System32\AltTab.dll @ 0xFB1320D8)[Address] EAT @explorer.exe (DllGetClassObject) : WSCAPI.dll -> HOOKED (C:\Windows\System32\AltTab.dll @ 0xFB1320EC)¤¤¤ External Hives: ¤¤¤¤¤¤ Infection : Root.MBR ¤¤¤¤¤¤ HOSTS File: ¤¤¤--> %SystemRoot%\System32\drivers\etc\hosts¤¤¤ MBR Check: ¤¤¤+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9500420AS +++++--- User ---[MBR] 9e37beb4a6675997f9848906d2c55c75[bSP] 430eaf6ed8558d670d2c84579f07828f : Windows Vista MBR CodePartition table:0 - [XXXXXX] FAT32-LBA (0x1c) [HIDDEN!] Offset (sectors): 2048 | Size: 20001 MB1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 40965750 | Size: 456936 MBUser != LL1 ... KO!--- LL1 ---[MBR] 0e5b0307105335858472ae5d7c4750af[bSP] 62f456a55e583fecc7617ec46a10fdb7 : PiHar MBR Code!Partition table:0 - [XXXXXX] FAT32-LBA (0x1c) [HIDDEN!] Offset (sectors): 2048 | Size: 20001 MB1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 40965750 | Size: 456936 MBUser != LL2 ... KO!--- LL2 ---[MBR] 0e5b0307105335858472ae5d7c4750af[bSP] 62f456a55e583fecc7617ec46a10fdb7 : PiHar MBR Code!Partition table:0 - [XXXXXX] FAT32-LBA (0x1c) [HIDDEN!] Offset (sectors): 2048 | Size: 20001 MB1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 40965750 | Size: 456936 MBFinished : << RKreport[0]_S_03272014_201905.txt >> Link to post Share on other sites More sharing options...
MrCharlie Posted March 28, 2014 ID:809455 Share Posted March 28, 2014 Still infected....run TDSSKiller and ComboFix: Make sure you have created that system restore point before you continue! Please read the directions carefully so you don't end up deleting something that is good!! If in doubt about an entry....please ask or choose Skip!!!! Don't Delete anything unless instructed to! If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose Skip and click on Continue If a suspicious object is detected, the default action will be Skip, click on Continue Please note that TDSSKiller can be run in safe mode if needed. Please download the latest version of TDSSKiller from HERE and save it to your Desktop.Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters. (Leave the KSN box checked) Put a checkmark beside loaded modules. A reboot will be needed to apply the changes. Do it.TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.Then click on Change parameters in TDSSKiller.Check all boxes then click OK. Click the Start Scan button. The scan should take no longer than 2 minutes.If a suspicious object is detected, the default action will be Skip, click on Continue. Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip. If in doubt about an entry....please ask or choose SkipIf malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options. Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process. Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.Here's a summary of what to do if you would like to print it out: If in doubt about an entry....please ask or choose Skip Don't Delete anything unless instructed to! If a suspicious object is detected, the default action will be Skip, click on Continue If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose Skip and click on Continue Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip. If malicious objects are found, they will show in the Scan results and offer three (3) options. Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process. Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed. ~~~~~~~~~~~~~~~~~~~~ You can attach the logs if they're too long: Bottom right corner of this page. New window that comes up. Then........... Please download and run ComboFix. The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop. Please visit this webpage for download links, and instructions for running ComboFix http://www.bleepingcomputer.com/combofix/how-to-use-combofix http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download Please make sure you click download buttons that look similar to this, not "sponsored ad links": Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Information on disabling your malware programs can be found Here. Make sure you run ComboFix from your desktop. Give it at least 30-45 minutes to finish if needed. Please include the C:\ComboFix.txt in your next reply for further review. ---------->NOTE<----------If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed. MrC Link to post Share on other sites More sharing options...
MrCharlie Posted March 31, 2014 ID:811245 Share Posted March 31, 2014 How are we doing?? Do you still need help or can I close this post?? MrC Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 2, 2014 Root Admin ID:812159 Share Posted April 2, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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