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attaching logs after pup deletion failed to remove malware


kno3
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Hi there, I'm attaching (copy-pasting) 2 logs generated by following instructions at this link:

https://forums.malwarebytes.org/index.php?showtopic=9573

This link also says to post a new topic here.

 

I need help! I have a pop-up window telling me I need to update various software components on my laptop (Adobe, Picasa, so far...).

I think I got a virus when I downloaded a free media player.  :unsure:

 

I have Bitdefender Total Security 2013 on Autorun and it obviously missed this.  :huh:

 

Malwarebytes seems to have found something but I don't know what to do next. 

The window is still popping up.  :(

 

Thanks for any help you can offer!

 

kno3

 

 

 

attach.txt

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional 
Boot Device: \Device\HarddiskVolume2
Install Date: 2010-02-04 7:04:27 PM
System Uptime: 2014-03-22 11:59:37 AM (3 hours ago)
.
Motherboard: Dell Inc. |  | 0C234M
Processor: Intel® Core2 Duo CPU     P8700  @ 2.53GHz | U2E1 | 785/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 174.119 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP452: 2014-03-04 6:30:15 PM - Scheduled Checkpoint
RP453: 2014-03-12 8:29:53 AM - Scheduled Checkpoint
RP454: 2014-03-12 3:33:22 PM - Windows Update
RP455: 2014-03-18 11:27:29 AM - Windows Update
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader X (10.1.9)
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Control Center
Audio Creator LE 1.5
Bitdefender Total Security
Bonjour
Canon Auto Update Service
Canon DIGITAL CAMERA Solution Disk Software Guide
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PowerShot SX150 IS Camera User Guide
Canon PowerShot SX230 HS and PowerShot SX220 HS Camera User Guide
Canon Utilities CameraWindow DC 8
Canon Utilities CameraWindow Launcher
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Touchpad
Dell Webcam Central
Dell Wireless WLAN Card Utility
Dropbox
EPSON Artisan 50 Series Printer Uninstall
Epson Print CD
File Type Assistant
Free All-In-One Media Player
Google Chrome
Google Desktop
Google Drive
Google Gears
Google Talk Plugin
Google Update Helper
GoToAssist 8.0.0.514
iCloud
iTunes
Java 7 Update 51
Java Auto Updater
JavaFX 2.1.1
Junk Mail filter update
LastPass (uninstall only)
Lexmark 2300 Series
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Works
MobileMe Control Panel
Mozilla Firefox 28.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Picasa 3
PowerDVD DX
QuickBooks
QuickBooks Company File Diagnostic Tool
QuickBooks EasyStart 2011
QuickBooks Pro 2012
Quickset64
QuickTime 7
Roxio Burn
Safari
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition 
Skins
SONAR Home Studio 7
Sound Blaster X-Fi MB
Studio Instruments 1.0
SupportSoft Assisted Service
TurboTax 2010
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2005 Tools for Office Second Edition Runtime
WildTangent Games
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
2014-03-22 12:00:34 PM, Error: Service Control Manager [7023]  - The Peer Name Resolution Protocol service terminated with the following error:  %%-2140993535
2014-03-22 12:00:34 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:  %%-2140993535
2014-03-22 12:00:34 PM, Error: Microsoft-Windows-PNRPSvc [102]  - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
2014-03-22 10:45:44 AM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-22 10:45:44 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
2014-03-22 10:45:44 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
2014-03-22 10:45:09 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2014-03-22 10:45:08 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2014-03-22 10:45:05 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
2014-03-22 10:45:05 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2014-03-22 10:45:03 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2014-03-22 10:44:55 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2014-03-22 10:44:42 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD avc3 BdfNdisf bdfwfpf BDVEDISK CSC DfsC discache gzflt NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
2014-03-22 10:44:42 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
2014-03-22 10:44:42 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-22 10:44:42 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-22 10:44:42 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2014-03-22 10:44:41 AM, Error: Service Control Manager [7001]  - The Creative Audio Service service depends on the Windows Audio service which failed to start because of the following error:  The dependency service or group failed to start.
2014-03-21 6:55:53 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VSSERV service.
2014-03-19 8:12:31 AM, Error: ACPI [13]  - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
2014-03-19 12:28:51 PM, Error: bowser [8003]  - The master browser has received a server announcement from the computer OWNER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{BD53D1BD-37C3-4DF7-93BC-4CA8FC64ABC6}. The master browser is stopping or an election is being forced.
2014-03-16 7:41:13 AM, Error: Server [2505]  - The server could not bind to the transport \Device\NetBT_Tcpip_{BD53D1BD-37C3-4DF7-93BC-4CA8FC64ABC6} because another computer on the network has the same name.  The server could not start.
.
==== End Of File ===========================
 
dds.txt
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by Kris at 14:05:38 on 2014-03-22
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4061.2247 [GMT -6:00]
.
AV: Bitdefender Antivirus *Enabled/Updated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}
SP: Bitdefender Antispyware *Enabled/Updated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Bitdefender Firewall *Enabled* {A23392FD-84B9-F933-2C71-81E751F6EF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Bitdefender\vsserv.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\atieclxx.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Windows\system32\lxcgcoms.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files (x86)\Google\Update\1.3.22.5\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.22.5\GoogleCrashHandler64.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Bitdefender\Bitdefender\updatesrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Bitdefender\Bitdefender SafeBox\safeboxservice.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Bitdefender\Bitdefender\bdagent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIFFA.EXE
C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe
C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
C:\Users\Kris\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Kris\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\File Type Assistant\TSAssist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
mStart Page = about:blank
mWinlogon: Userinit = userinit.exe,
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [EPSON Artisan 50 Series] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIFFA.EXE /FU "C:\Windows\TEMP\E_SC616.tmp" /EF "HKCU"
uRun: [bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"
uRun: [bitdefender Wallet Application Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"
uRun: [bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [Google Update] "C:\Users\Kris\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [GoogleChromeAutoLaunch_3E81765752FF83C4DA6B3E36D2D9EEDD] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
mRun: [VolPanel] "C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r
mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"
dRun: [bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard
dRun: [bitdefender Wallet Application Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"
StartupFolder: C:\Users\Kris\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Kris\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 216.238.224.133 216.238.224.134
TCP: Interfaces\{543145CB-4067-47E9-B599-2FDB62BA9A28} : DHCPNameServer = 10.0.0.1 72.13.161.10 64.56.147.170
TCP: Interfaces\{BD53D1BD-37C3-4DF7-93BC-4CA8FC64ABC6} : DHCPNameServer = 216.238.224.133 216.238.224.134
TCP: Interfaces\{BD53D1BD-37C3-4DF7-93BC-4CA8FC64ABC6}\2456C6C614134414 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{BD53D1BD-37C3-4DF7-93BC-4CA8FC64ABC6}\830323E213132676E6D235359444 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{E120A8A5-71CB-45BF-9ACF-871C3345F3C9} : DHCPNameServer = 70.28.245.255 204.101.237.136
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = about:blank
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
x64-Run: [RunDLLEntry] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\AmbRunE.dll,RunDLLEntry
x64-Run: [bdagent] "C:\Program Files\Bitdefender\Bitdefender\bdagent.exe"
x64-Run: [LXCGCATS] rundll32 C:\Windows\System32\spool\DRIVERS\x64\3\LXCGtime.dll,RunDLLEntry
x64-Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - <orphaned>
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\3ecsykid.default\
FF - prefs.js: browser.startup.homepage - chrome://lastpass/content/home.xul|hxxps://mail.google.com/mail/?shva=1#inbox|https://www.google.com/calendar/render?tab=mc&gsessionid=bogPNP1oB8gQoS5SnQuwkQ
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\Google\Google Gears\Firefox\lib\ff36\gears.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\3ecsykid.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\3ecsykid.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Kris\AppData\Local\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Users\Kris\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Kris\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll
.
============= SERVICES / DRIVERS ===============
.
R0 avc3;avc3;C:\Windows\System32\drivers\avc3.sys [2013-7-17 893440]
R0 gzflt;gzflt;C:\Windows\System32\drivers\gzflt.sys [2013-7-18 150256]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-23 55856]
R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys [2013-7-18 93600]
R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [2013-7-18 103504]
R1 BDVEDISK;BDVEDISK;C:\Windows\System32\drivers\bdvedisk.sys [2013-7-17 76944]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-1-23 203264]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 SafeBox;SafeBox;C:\Program Files\Bitdefender\Bitdefender Safebox\safeboxservice.exe [2013-7-17 94624]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-1-23 1692480]
R2 UPDATESRV;Bitdefender Desktop Update Service;C:\Program Files\Bitdefender\Bitdefender\updatesrv.exe [2013-10-16 67320]
R3 avchv;avchv Function Driver;C:\Windows\System32\drivers\avchv.sys [2013-7-17 261056]
R3 avckf;avckf;C:\Windows\System32\drivers\avckf.sys [2013-7-17 635392]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-1-23 172704]
R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-6-10 270848]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 bdfwfpf_pc;bdfwfpf_pc;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf_pc.sys [2013-7-18 121928]
S3 BDSandBox;BDSandBox;C:\Windows\System32\drivers\bdsandbox.sys [2013-7-17 82824]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2011-1-13 30192]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-12 111616]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-8-2 22528]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-6-11 19456]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-6-11 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-12 1255736]
S4 BdDesktopParental;Bitdefender Desktop Parental Control;C:\Program Files\Bitdefender\Bitdefender\bdparentalservice.exe [2013-7-29 77632]
S4 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2010-1-23 79360]
S4 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-1-23 79360]
S4 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [2010-1-23 79360]
.
=============== Created Last 30 ================
.
2014-03-22 16:58:37 -------- d-----w- C:\Users\Kris\AppData\Roaming\Malwarebytes
2014-03-22 16:58:27 -------- d-----w- C:\ProgramData\Malwarebytes
2014-03-22 16:58:25 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-03-22 16:58:25 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-03-22 16:43:24 -------- d-----w- C:\Windows\pss
2014-03-21 16:44:08 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-03-21 16:44:08 -------- d-----w- C:\Program Files\iTunes
2014-03-21 16:44:08 -------- d-----w- C:\Program Files\iPod
2014-03-21 16:44:08 -------- d-----w- C:\Program Files (x86)\iTunes
2014-03-21 16:36:55 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2014-03-21 16:36:55 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2014-03-21 16:36:55 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2014-03-21 16:36:55 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2014-03-21 16:36:55 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
2014-03-19 18:29:48 -------- d-----w- C:\Users\Kris\AppData\Local\FileTypeAssistant
2014-03-19 18:29:39 -------- d-----w- C:\Program Files (x86)\File Type Assistant
2014-03-19 18:29:28 -------- d-----w- C:\Program Files (x86)\FreeAllInOneMediaPlayer
2014-03-19 18:20:25 -------- d-----w- C:\Users\Kris\AppData\Local\{50485431-59A8-4EEA-A420-82473E6C9745}
2014-03-12 13:46:27 228864 ----a-w- C:\Windows\System32\wwansvc.dll
2014-03-12 13:45:16 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-03-12 13:45:16 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-03-12 13:45:15 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-03-12 13:45:15 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-02-28 20:09:36 -------- d-----w- C:\Users\Kris\AppData\Local\{C423F79C-2591-485B-BD6B-6B489C64FFEA}
.
==================== Find3M  ====================
.
2014-03-11 23:25:55 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-11 23:25:55 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-01-27 14:04:39 893440 ----a-w- C:\Windows\System32\drivers\avc3.sys
2014-01-27 14:04:13 635392 ----a-w- C:\Windows\System32\drivers\avckf.sys
2014-01-17 22:24:12 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2014-01-17 22:24:12 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2014-01-06 19:23:36 4558848 ----a-w- C:\Windows\SysWow64\GPhotos.scr
2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
.
============= FINISH: 14:06:25.82 ===============
 

 

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Welcome to the forum.

Did you install this program: (if not...please uninstall it)
File Type Assistant

-------------------------

Then..........

Please run a Quick Scan with Malwarebytes like this and post the log:
Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.
Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.
Make sure that everything is checked, and click Remove Selected.

---------------------

Then........

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.


MrC


Note:
Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly


Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive


<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.


<+>The removal of malware isn't instantaneous, please be patient.


<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs


<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.


------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)

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I will post the log, and I have followed all the instructions in order, verbatim, but I have a 64-bit operating system and the link you provided wasn't found (Chrome said oops, can't find it). Can you please help with that link? To Rogue? Then I will continue with your instructions.

 

(And I will definitely be buying PRO if you are responsible for it! Wow, this is great.)

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.03.23.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
Kris :: KRIS-PC [administrator]
 
2014-03-23 11:46:50 AM
mbam-log-2014-03-23 (11-46-50).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 280814
Time elapsed: 14 minute(s), 3 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
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This is how to check if it's on and running:

http://helpdeskgeek.com/windows-7/windows-7-enable-system-restore/

This is how to create a new restore point:

http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/

I don't see the report form RogueKiller??

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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You never answered the question about this program:
File Type Assistant

------------------------------------

Lets start with this:

Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Last.........

Please run a Quick Scan with Malwarebytes like this and post the log:
Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.
Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.
Make sure that everything is checked, and click Remove Selected.

MrC

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1. I just purchased and activated PRO.

2. Do you still want a tip via paypal? Or is buying PRO good enough to show my appreciation? I'm serious.

3. File Type Assistant - I honestly don't remember or know for sure if I downloaded it consciously. I may have. Yes, it's highly possible I did. In any case, I uninstalled it now. Do you think it caused the problem in the first place?

4. I will follow the rest of your instructions now.

5. THANK YOU.

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1. I just purchased and activated PRO.
Good, the reason I said to get it now is because Malwarebytes 2.0 is coming out tomorrow (supposedly) and you'll only be able to buy a one year licence (good for 3 computers) . So by buying it now, you got a lifetime license.

2. Do you still want a tip via paypal? Or is buying PRO good enough to show my appreciation? I'm serious.
I'm not affiliated with Malwarebytes and make no money by working here and by recommending their products.
Any money I make comes from people who are satisfied with the help I give them and click on the PayPal button.

3. File Type Assistant - I honestly don't remember or know for sure if I downloaded it consciously. I may have. Yes, it's highly possible I did. In any case, I uninstalled it now. Do you think it caused the problem in the first place?
I don't know but that program wouldn't be on my system.

4. I will follow the rest of your instructions now.
OK, MrC

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Here is the AdwCleaner log file. I am now moving on to the Junk Remover instructions. :)

 

 

 

# AdwCleaner v3.022 - Report created 23/03/2014 at 16:00:08

# Updated 13/03/2014 by Xplode

# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

# Username : Kris - KRIS-PC

# Running from : C:\Users\Kris\Desktop\AdwCleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\Program Files (x86)\File Type Assistant

Folder Deleted : C:\Users\Kris\AppData\Local\FileTypeAssistant

Folder Deleted : C:\Users\Kris\AppData\LocalLow\boost_interprocess

Folder Deleted : C:\Users\Kris\AppData\Roaming\DriverCure

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\YahooPartnerToolbar

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.16521

 

 

-\\ Mozilla Firefox v28.0 (en-US)

 

[ File : C:\Users\Kris\AppData\Roaming\Mozilla\Firefox\Profiles\3ecsykid.default\prefs.js ]

 

Line Deleted : user_pref("bettergmail2.enabled.inboxcountfirst", true);


 

-\\ Google Chrome v33.0.1750.154

 

[ File : C:\Users\Kris\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [1674 octets] - [23/03/2014 15:56:08]

AdwCleaner[s0].txt - [1568 octets] - [23/03/2014 16:00:08]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1628 octets] ##########

 

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.3 (03.23.2014:1)

OS: Windows 7 Professional x64

Ran by Kris on 2014-03-23 at 16:37:53.74

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-1494213668-177717600-3059224256-1001\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\speedypc software

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\speedypc software

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\speedypc software"

Successfully deleted: [Folder] "C:\Users\Kris\AppData\Roaming\speedypc software"

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{00B68AA0-4B9C-4A08-B660-1F4628944545}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{01394265-F9E3-441C-993D-BD620F070E9B}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0174101C-09EC-42EA-B254-C3BEB5EB72FC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0316674D-B4B0-493C-875E-6C112796537C}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{03E7A87D-5E27-45C1-92C0-D843585BB494}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0424BD51-33E8-441D-B2E1-7A2ADB6C2776}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{042D18EF-8163-40D2-8B3C-FE6469F1D3FF}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{048EBA22-244C-4FF4-B42D-1DE021A2CF53}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{05D54BA5-838B-4567-95EE-E8F011DEC375}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{062FA2E8-30F6-4420-9A9F-33F8BA2BC15A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{06E814EC-2841-49B8-B777-F9BBAE13668F}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{085D03DE-A5A7-46F5-80E3-3EE87192571A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0870F312-E8D4-4E84-B462-E7DE25AC2C66}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{08D03F96-8EA4-4B5F-AA03-1345690680AE}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{09AE044A-8C15-45F5-A28E-F4AFF2C7AC9C}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{09DCE098-A096-4944-8E76-5A9AD6095073}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0A468CB6-7620-45CC-9929-67AE3FEEA331}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0C0CEAB6-8040-4AE4-89DB-67ECB05BE063}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0D571CEB-ABF6-404F-8C46-9B5EA52A98AD}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0DAB0BF0-E644-499F-A595-79D86621928E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0DBC3133-A817-421D-B431-DDD416C450F5}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0DEA5E1A-E148-4AE3-A55A-78CB153EA62D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0E488294-AA65-4AF0-A067-EC6E05C014F4}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0F04FA99-C6EB-4006-90F3-5EBA40626829}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{0FA947E4-5751-43A1-9C0A-40EB47F755EC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{10C5878D-0D86-4AE0-87E8-C37649D9B0BA}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{10E04038-97AE-4723-99CD-AEBC7294E5B7}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{11C74F28-1263-4071-B746-FABFA8DB1B33}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{12B98B43-6854-47EE-BF0B-7A1890EF30F1}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{134711F0-C756-4872-A879-526D40CA567E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1429D088-E57D-4A65-B314-D23944F80C17}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{142C80CC-E3AD-470E-98A1-A67E6411D0C8}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{14D18F73-93D9-42FB-AE3D-DDE489FF415F}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{15C6E267-AE88-4D00-B86D-6476E89A02CC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{15CEC745-E0F5-4B3F-933F-34369F845C10}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{15F7CA3E-49E0-43CB-A982-CD6B66467A35}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{16248FEB-F731-4E19-B2EB-CAE473CD5924}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1668E1E2-0B34-41BA-A573-01F3910396C9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{16EA0ABD-32F4-4EC7-877C-7A9443E08DAE}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{17A11903-89B1-4DF7-84F2-65609C14FDD9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{17A70DCA-CC0E-461C-9F00-47277172468D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{17C178F6-20D9-4BC4-9DDD-C96398FB0CED}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{186DCD07-962F-43CB-958F-384658DE6A44}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1A03135D-D90A-4728-A8CB-69426336471B}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1BAC840A-3CF5-4EFD-83EE-561C80B68303}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1C1CF3B5-956D-4F7F-9A62-8C41278D2F39}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1C5237DA-A7AE-4799-BE1B-C1018ECAA9D1}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1CC078A0-EDD1-4839-960D-799BD8F301DA}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1CC565A8-E49D-4A37-B6C0-5416581E7FAD}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1D5622A8-5608-42DF-A492-90B8AFAD32E3}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1D71FB8C-C0FB-47E7-870A-237670C16B16}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1E078DF8-9DCB-437A-99A5-F1F78423D17D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1E422458-B2DF-44A8-88A4-A897F521B886}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1E5C6C42-9FA0-4CA6-BF35-29F9BB8590F9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1EEB8F46-0407-4DBE-A116-80B62838B8BD}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{1FE73302-9709-4279-8942-742714346F50}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{200D3A12-5163-48E5-A3DE-2EBFA90AC003}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{218B0DA5-A27A-400F-933D-067931D982E9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{222F1930-12D3-4491-BF11-11A0AC7F3BBA}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{236653ED-852A-4493-8BC9-8AF9956A46DC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2380620A-891E-4468-8391-6A89424B8883}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{23D35E08-31FB-4231-9F30-B207125F7D63}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{24A8F3B6-C543-4911-9E2D-130469EE4E49}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{24E12001-AF20-4166-A374-3FC73AB891C9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{25878A8E-9D6B-4870-A983-E9F954187A87}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{25FD8FA9-C3C8-43EC-BFD6-BB36731B970A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2608084F-5723-420A-B5DC-47953A1294CE}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{26D10A88-FC50-4FC5-9C33-93579C0BEA4A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{26F2F8A9-D568-41C5-94EE-C5CA4D9C601E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{278DE49B-4CED-437A-B05A-D5BAE0629221}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2886CA2D-F551-4689-8133-366594908478}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{289EBB3A-8822-4994-A62B-AABC232D281B}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{29390E7F-515D-4992-A019-246BD4B78DF6}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2A7A54D1-A222-439B-B593-D5B6C15FA691}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2ADE172E-5964-4F26-930E-EAC2D00EC8B9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2AE866D1-2CE4-4F29-9A33-63DD7694929B}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2B196A1D-B9A1-4F36-8A67-573C102648A6}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2B571657-3F59-4049-8529-CF1D3D5371D1}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2D02C846-ADDD-4542-BF39-8FE706DFE431}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2D54E54A-DABB-4111-984A-669AC84A016E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2DC47CA3-66E9-4F1A-BA7E-F3831736DFCE}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2E72BECE-9564-4E5B-8DF8-360220D46BEA}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2F284742-02A5-4DDE-8CBD-517A8E5470AD}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{2FEE0D5A-0FD9-4ECB-8CDB-62FEB1333030}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3168FD30-4A6B-48E7-BFEF-339618CF9742}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3225C4F7-3CE1-4C16-A4ED-A46A0942A742}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3277AE2D-4D7D-4719-B18F-20C01D7F1D52}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3294B6FE-75EC-47EE-A6C6-28EAB13EA973}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3304B68E-0371-47BB-BF16-BD612F96FD8F}

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Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{330B79B6-007D-4945-BA0E-20E92DE7C38A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3466EBE4-E212-40D1-8061-FFE6B6F948CC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{34DD26E2-AF33-4718-A85B-573F58926A28}

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Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3806AD82-4790-4BB4-93B7-2C17A2E5CDAF}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{38BF2431-80CA-4C9C-964E-0725F18F0D05}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{38C425CC-B7DF-44B8-A613-C1636B02BCC7}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3966BEFA-FFD5-4339-9C2D-D5EF04840316}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{39E1CCBE-8314-4674-97A6-D1CA7EE216D0}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3A9752EA-8BE9-4F53-A39A-FFEE850FB462}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3C3521C4-E9CC-4DEB-B5E3-9FA56D245623}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3CC48B29-02BE-471E-913E-37882A90045E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3D03AF3C-DFD7-4489-AB89-40E7A48BEAB1}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3DFA12E9-39BF-4873-AC26-4A3E1B04F33E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3E2574ED-B598-45CB-BA47-136C90CF1EC0}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3EA854F4-551C-4979-9D04-D525204DB3D2}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3ECC9A60-5616-441C-ADC0-EE7483D08EF6}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3ED064B4-22A3-4F9A-BCA0-81DC6E92B98C}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3F09A2BC-3AF7-456A-9FCE-6C2C912C7D8F}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{3FF61D41-CC29-4FB0-AC8E-3C03D6DE1B32}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4012F1A8-F64F-4DF1-8DC1-9F49DF42EF8B}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{403EF2E8-AED8-4CB3-9319-A707E30FCE54}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{40DD0C81-4883-469C-A8C4-FCF89200B8FC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4172BDA3-88C8-41E0-9F4D-33983F150DE4}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4203591D-225B-46D2-B17E-7D855221ADE4}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{428C6215-172C-49A8-A212-B97BD190E711}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4293E5B1-B39D-48BC-803A-EADA05C08395}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{42AAC9D7-9634-4B52-9B2C-0327491E25A8}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{437FD831-976D-480E-8ACC-10E56576E1DF}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{438617DD-21FA-47CC-BC31-90F49E6D7F30}

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Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4C4648CA-9E9B-4027-9840-4E613CAF1CE8}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4D24E6F0-51C0-494A-8C9B-9E6FEDDB8F08}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4D294129-CF7F-4393-98BF-065054255AA3}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4D506DD3-967D-4932-A46E-7ED3F132ADAC}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{4E27F585-C8D0-424F-BDF4-761449398B8D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{50485431-59A8-4EEA-A420-82473E6C9745}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{50E33C26-45C6-495C-982E-A1F40E774E03}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{535E8345-B228-4E2C-91FF-CDF7CCD5A5C7}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{546B15E7-C25B-4F2D-8A22-98F63C2DB8DB}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{556A44D2-B6DF-4917-8780-174E6D9E0665}

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Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E547DA9E-0A79-4D01-B987-628DEF8AF235}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E55A1842-9357-4835-9F8C-ABBB29FE62EF}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E574A72E-54E5-4DFC-80F4-6EDDDC368233}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E58F307F-500B-46EE-A2B6-0D2A9DCFC11E}

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Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E660E0EC-E915-4B97-9FE7-C8C23AE168C5}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E706A90E-F1E8-4E6B-AC18-744A4728F7A6}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{E94D5285-88A9-4888-B149-2BF59AA88478}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EA93C0CB-7EB8-42C8-B56C-12F44237D18A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EA950619-4B31-47ED-BF8A-09C7801FB520}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{ECC44BD4-D1CC-4764-9252-AED588690F8F}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{ECF5DF56-0D1F-4D26-94B9-214652DEC28C}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EE9690BD-BA87-4AA0-AFAA-CB588D8F6B19}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EFB15073-8D34-440A-8D40-AB7E1D291FCB}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EFD2A26E-64BF-480F-8FE6-8AC055DF09CA}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EFDB05A6-6BC7-4D7E-8121-7C771F58CEFD}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{EFE7C6A4-E904-41E5-9F4E-54E5B90AB715}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F10CA56F-AD81-4A12-BDC1-87E9C9B2D9D2}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F12446BD-523D-4AE4-80EB-AD3FB144930D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F16E4E59-1363-4F7B-BEB3-D65F7C05C619}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F32DB3E1-BFFE-4442-98C7-2045EC9A2D1A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F335705A-3C3C-42A9-A126-6D8CBBA93A7A}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F346EDD0-E565-4445-8DBB-16CE65A16C66}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F38EDBDD-6E23-4856-9199-9D24AB953E95}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F4D616C7-B1FA-433B-8F70-C6DF5E00A19D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F501AC85-B938-455F-8ACF-E97A5ED9C9BB}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F53404E4-AD44-4D31-901C-CB406F105F01}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F64F2B1A-2D7B-4DAA-B7B4-A9DC16C17CC0}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F65F7912-E749-45F3-8518-CB8CA1C3C958}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F7025871-3070-40E0-8579-6C1E824486F2}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F7E88989-031B-4443-9460-F384B50D827B}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F80615FF-FCDE-46EA-A9EF-42CC49E4D0F5}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F8DC4260-1093-460D-9EF0-00ADFF7FA17E}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F9742D9F-85AE-43C4-BF61-CADE80DC5E4F}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F9964337-8BDA-45C8-AB90-5467B264F546}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{F9A6CB4B-65B1-4850-AB62-7002F645D505}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FA1750BD-3C68-41C4-B3DD-3710D2704D3C}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FAD634FF-768C-4C05-9D9A-B3780645183D}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FB38ACAA-99C3-4A4E-A896-8F0CDDF67AF9}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FCAE6F71-9686-4D45-BF65-0D109E2AA665}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FCE162B5-FF7A-4149-9DC8-D6658DDB3C57}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FD5B9A07-06FA-42BC-8B1A-15C6D3C5C6F5}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FDD40D23-E73B-44FE-9207-BCC71D5E52C5}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FE45BFAE-2D68-4735-BD24-E0E184277063}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FE7D2CA5-5E12-419C-96EC-38C266675495}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FE84544F-6494-48D8-8062-EA58685F949F}

Successfully deleted: [Empty Folder] C:\Users\Kris\appdata\local\{FEE0B549-0E43-4CE2-9DDC-4AA31B862C6B}

 

 

 

~~~ FireFox

 

Successfully deleted the following from C:\Users\Kris\AppData\Roaming\mozilla\firefox\profiles\3ecsykid.default\prefs.js

 







user_pref("google.toolbar.search-icon", "data:image/x-icon;base64,AAABAAEAEBAAAAEAIABoBAAAFgAAACgAAAAQAAAAIAAAAAEAIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA7PT7/3zF6/9Ptu//RbHx/


Emptied folder: C:\Users\Kris\AppData\Roaming\mozilla\firefox\profiles\3ecsykid.default\minidumps [15 files]

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 2014-03-23 at 16:49:30.61

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Malwarebytes Anti-Malware (PRO) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.03.23.10

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16521

Kris :: KRIS-PC [administrator]

 

Protection: Enabled

 

2014-03-23 4:58:17 PM

mbam-log-2014-03-23 (16-58-17).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 281226

Time elapsed: 12 minute(s), 44 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)
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OK..Next:

Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

MrC

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Clean out temp files:

Download TFC from here and save it to your desktop.

http://oldtimer.geekstogo.com/TFC.exe

http://www.bleepingcomputer.com/download/tfc/dl/92/

Close any open programs and Internet browsers.

Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.

Please be patient as clearing out temp files may take a while.

Once it completes you may be prompted to restart your computer, please do so.

Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

Then......

Download the attached fixlist.txt to the same folder as FRST.

Run FRST.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Let me know how it is, MrC

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Good.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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 Results of screen317's Security Check version 0.99.81  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Disabled!  

Bitdefender Antivirus   

 Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:````````` 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 JavaFX 2.1.1    

 Java 7 Update 51  

 Adobe Flash Player 12.0.0.77  

 Adobe Reader 10.1.9 Adobe Reader out of Date!  

 Mozilla Firefox (28.0) 

 Google Chrome 33.0.1750.146  

 Google Chrome 33.0.1750.154  

````````Process Check: objlist.exe by Laurent````````  

 Malwarebytes Anti-Malware mbamservice.exe  

 Malwarebytes' Anti-Malware mbamscheduler.exe   

 Bitdefender Bitdefender vsserv.exe  

 Bitdefender Bitdefender updatesrv.exe  

 Bitdefender Bitdefender SafeBox safeboxservice.exe  

 Bitdefender Bitdefender bdagent.exe  

 Bitdefender Bitdefender pmbxag.exe  

 Bitdefender Bitdefender antispam32 bdapppassmgr.exe 

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 0% 

````````````````````End of Log`````````````````````` 
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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Adobe Reader 10.1.9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (PM also found HERE)

Good Luck and Thanks for using the forum, MrC

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I posted a comment on your profile feed.

 

I am going through PM instructions, and the link for how to remove old system restore points has instructions that don't seem to match what my computer is doing. The dialog box is different. Is it different for Window 7 than XP?

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You say on your PM page:

Note: Please only install one anti-virus program, one firewall and one anti-malware program that provides real-time protection.

 

I have Bitdefender Total Security 2013 installed and running on my Windows 7 64-bit laptop.

I also now have Malwarebytes after you worked with me, and I assume it's running in the background even though it checks with me every time I double click it, as though it's being installed.

What would you recommend? I've paid for both Bitdefender and Malwarebytes but am unsure of their strengths/weaknesses, and where they overlap.

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