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I am a rookie on this forum, so I am not quite sure what information I will need to provide for help.  Installed a HP Envy 5200 series all in one wireless printer onto my home pc.  I also have my Windows 7 lap top on the same printer.  A couple days after the install of the print, I ran a full scan on the lap top.  Came up with quite a few pup infections, some files, some folders, registry infections and some were dll files. Removed all in the list.  Restarted the computer as informed, and after reboot I could not use the printer "Printer could not be found may have changed location".  Had to go back into the quarentine chest and restore all the files.  After restarting computer my printer resumed working as normal.  Is there any way that I can determine what files to delete and what files to leave alone?  Or what are the HP files to be left alone.

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The best bet would be to perform a scan again, and then post the results of the scan here.

 

As far as listing info needed, Windows OS version, (pro, home premium, etc.) and architecture (32 or 64 bit).  MBAM version and whether it is Pro or not.  Where you obtained the software for your printer from (installation disc or online).

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