raulent Posted March 17, 2014 ID:804305 Share Posted March 17, 2014 Hello you! I posted a topic on the Malware Removal forum and my Trusted Advisor told me to come post here. I like to stream radio online and watch videos. A couple days ago, I tried to listen to my favorite radio like usual but couldn't as it played for 30 seconds max then it stopped. I tried to watch videos and it was like the radio, it plays a little then stops. I thought I had a virus so I ran Malwarebytes Anti-Malware and it found nothing. So I went to the forum and asked for help. Psychotic helped me with the malware removal process but as we found, virus are not the problem. To download tools he asked me to I had to launch multiple download at the same time and wish for one of them to download without stopping. Otherwise it would start to download at under 100 k/o then jam and stop to 0 k/o. Do you want and know how to fix this? Thank you! Link to post Share on other sites More sharing options...
David H. Lipman Posted March 17, 2014 ID:804327 Share Posted March 17, 2014 Who is your Internet Provider ? What is the technology used to provide you with Internet access ? What is the rated speed your Internet access is supposed to provide ? Example Answer:Rogers, cable, 25Mb/s Link to post Share on other sites More sharing options...
raulent Posted March 17, 2014 Author ID:804339 Share Posted March 17, 2014 Hello. Thank you for the answer. Here is mine. Cogeco, cable, 20 mbps Thank you. Link to post Share on other sites More sharing options...
Firefox Posted March 17, 2014 ID:804375 Share Posted March 17, 2014 Does this happen only with IE or other browsers as well? Link to post Share on other sites More sharing options...
raulent Posted March 17, 2014 Author ID:804384 Share Posted March 17, 2014 Hi Firefox! No difference between browsers. I have tried with my usual browser Google Chrome and also with Firefox and Safari. Link to post Share on other sites More sharing options...
David H. Lipman Posted March 18, 2014 ID:804419 Share Posted March 18, 2014 Cogeco, cable, 20 mbps Thanx. What equipment is in your home ? What is the make and model of your Cable Modem ? Is that Cable Modem a Modem+Router ?If not, what is the make and model of a Router you are using and are you wired to a LAN port or are you connecting via WiFi ? Link to post Share on other sites More sharing options...
raulent Posted March 18, 2014 Author ID:804434 Share Posted March 18, 2014 Hi again.Sorry I am not sure what you mean. My english is not as good as my french,I have 1 desktop computer, 1 XBOX 360, 4 TVs, Please be more precise if it's not what you want to know. Cable modem is Arris TM722. Router is Linksys by Cisco Wireless-G Broadband Router Model No. WRT54G2 V1.5 Router is for family of friends, My computer access internet via wire, Thank you Merci Link to post Share on other sites More sharing options...
David H. Lipman Posted March 18, 2014 ID:804444 Share Posted March 18, 2014 OK. You have an Arris TM722 Cable Modem that in turn connects to the WAN port of a Linksys WRT54G2 Router. The computer is question is connected via a wired Ethernet connection. Download and install PingUtil on SourceForge Add a site such as the Internet Radio and Google.Com and let it run for 5 minutes then Graph the results. Then, attach the graph to your reply. Link to post Share on other sites More sharing options...
raulent Posted March 18, 2014 Author ID:804453 Share Posted March 18, 2014 Hello you. Nothing, Tried three times same results. 2014-03-17 22:03:37 Ping Started to Host passioncountrymegantic.comRequest timed out to host passioncountrymegantic.com2014-03-17 22:03:42 Ping Started to Host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.comRequest timed out to host google.comRequest timed out to host passioncountrymegantic.com2014-03-17 22:10:33 Ping Stopped to Host passioncountrymegantic.com2014-03-17 22:10:34 Ping Stopped to Host google.com Thank you. 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David H. Lipman Posted March 18, 2014 ID:804522 Share Posted March 18, 2014 You should be able to at least PING Google. We are going to have to look deeper into your networking setup later Today. Link to post Share on other sites More sharing options...
raulent Posted March 19, 2014 Author ID:804804 Share Posted March 19, 2014 Hi. I am on a laptop brought by a friend. I turned my computer on today and wasn't able at all to have internet access. I contacted my internet provider and we figured out the problem is with my network card. They could get the signal from my card. On this computer no connexion problem, I will buy another card. Thank you for help. Link to post Share on other sites More sharing options...
David H. Lipman Posted March 19, 2014 ID:804809 Share Posted March 19, 2014 I was going to get down to that granularity. Let us kn\ow how you make out with a new Network Interface card (aka; NIC). Link to post Share on other sites More sharing options...
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