Regulater Posted March 17, 2014 ID:804245 Share Posted March 17, 2014 This is very weird, but i know this computer is infected with a good amount of viruses. Whenever something is up, it will start opening the help windows for it over and over again. It also opens the help windows when i just click on something, no matter what it is. If i click on my desktop, it will open up windows 7 help window. Can you please help me figure out what is wrong. Here is the logs that you guys requested in the sticky. I am affraid i might have some form of rootkit on my computer. I have no other idea what to do to stop this, as it just started happening yesterday. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.16521 BrowserJavaVersion: 10.51.2Run by Sean at 11:04:36 on 2014-03-17Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4023.2083 [GMT -6:00].AV: Norton AntiVirus Online *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Norton AntiVirus Online *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\STacSV64.exeC:\Windows\system32\Hpservice.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\WLANExt.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Windows\system32\nvvsvc.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeC:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exeC:\Program Files\Common Files\ArtistScope\CSHelper64.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exeC:\Program Files (x86)\PDF Architect\HelperService.exeC:\Program Files (x86)\PDF Architect\ConversionService.exeC:\Program Files (x86)\CyberLink\Shared files\RichVideo.exeC:\Windows\system32\svchost.exe -k imgsvcC:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exeC:\Windows\system32\taskhost.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Windows\System32\rundll32.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\IDT\WDM\sttray64.exeC:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exeC:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exeC:\Users\Sean\AppData\Roaming\ICQM\icq.exeC:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exeC:\Program Files (x86)\Gyazo\GyStation.exeC:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exeC:\Program Files (x86)\QuickTime\qttask.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exeC:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exeC:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Windows\system32\SearchIndexer.exeC:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exeC:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exeC:\Program Files\Windows Media Player\wmpnetwk.exeC:\Windows\system32\taskeng.exeC:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exec:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exeC:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exeC:\Windows\System32\svchost.exe -k LocalServicePeerNetC:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\system32\SearchProtocolHost.exeC:\Windows\system32\SearchFilterHost.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.uURLSearchHooks: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>mURLSearchHooks: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>mWinlogon: Userinit = userinit.exe,BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllBHO: PDF Architect Helper: {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files (x86)\PDF Architect\PDFIEHelper.dllBHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ips\ipsbho.dllBHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllBHO: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllBHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLLBHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dllBHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllBHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllTB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dllTB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllTB: PDF Architect Toolbar: {25A3A431-30BB-47C8-AD6A-E1063801134F} - C:\Program Files (x86)\PDF Architect\PDFIEPlugin.dllEB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dlluRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hiddenuRun: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN193442WW05PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1uRun: [WindowsGraphics] C:\Users\Sean\AppData\Local\WindowsGraphics.exeuRun: [WindowsGraphics®] C:\Users\Sean\AppData\Local\WindowsGraphics®.exeuRun: [intelGraphics] C:\Users\Sean\AppData\Roaming\Windows\69n8lJnh7wBg\IntelGraphics.exeuRun: [icq] C:\Users\Sean\AppData\Roaming\ICQM\icq.exe -CUuRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEWuRun: [Gyazo] C:\Program Files (x86)\Gyazo\GyStation.exemRun: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exemRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottimemRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /StartmRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDEDmRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exemRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exemRun: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostartmRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"dRunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601StartupFolder: C:\Users\Sean\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exemPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-001051-0002-0051-ABCDEFFEDCBC} - <orphaned>IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllIE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exeIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllIE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllTCP: NameServer = 192.168.0.1 205.171.3.25TCP: Interfaces\{4402042C-6F01-4E05-B4E7-1D67189ED3D9} : DHCPNameServer = 192.168.0.1 205.171.3.25TCP: Interfaces\{4402042C-6F01-4E05-B4E7-1D67189ED3D9}\8494E4F4 : DHCPNameServer = 192.168.0.1 205.171.2.25Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dllSSODL: WebCheck - <orphaned>mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chromex64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dllx64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLLx64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dllx64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartupx64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exex64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exex64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /backgroundx64-Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dllx64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLx64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>x64-SSODL: WebCheck - <orphaned>.============= SERVICES / DRIVERS ===============.R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1404000.028\symds64.sys [2013-10-21 493656]R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1404000.028\symefa64.sys [2013-10-21 1139800]R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [2014-2-18 1526488]R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1404000.028\ccsetx64.sys [2013-10-21 169048]R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\IPSDefs\20140314.001\IDSviA64.sys [2014-3-15 524504]R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\ironx64.sys [2013-10-21 224416]R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\symnets.sys [2013-10-21 433752]R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe [2010-3-23 89600]R2 CSHelper;CopySafe Helper Service;C:\Program Files\Common Files\ArtistScope\CSHelper64.exe [2014-2-24 359568]R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-17 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-17 701512]R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccsvchst.exe [2013-10-21 144368]R2 PDF Architect Helper Service;PDF Architect Helper Service;C:\Program Files (x86)\PDF Architect\HelperService.exe [2013-4-8 1320496]R2 PDF Architect Service;PDF Architect Service;C:\Program Files (x86)\PDF Architect\ConversionService.exe [2013-4-8 799280]R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-9-28 5087584]R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-1-9 228408]R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-22 137648]R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-12 151040]R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-20 140712]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-17 25928]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]S2 NIS;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [?]S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-12 111616]S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-3-23 258560]S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-8-27 59392]S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-26 1255736]S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120].=============== Created Last 30 ================.2014-03-17 15:08:22 -------- d-----w- C:\Users\Sean\AppData\Roaming\Malwarebytes2014-03-17 15:08:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys2014-03-17 15:08:02 -------- d-----w- C:\ProgramData\Malwarebytes2014-03-17 15:08:01 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware2014-03-14 22:29:34 -------- d-----w- C:\Users\Sean\AppData\Local\Skype2014-03-14 22:29:08 -------- d-----r- C:\Program Files (x86)\Skype2014-03-13 05:24:31 624128 ----a-w- C:\Windows\System32\qedit.dll2014-03-13 05:24:31 509440 ----a-w- C:\Windows\SysWow64\qedit.dll2014-03-13 05:24:31 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll2014-03-13 05:24:31 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll2014-03-12 03:09:36 0 ----a-w- C:\Users\Sean\DesktopCuteWriter.exe2014-03-12 03:02:35 -------- d-----w- C:\Users\Sean\AppData\Roaming\pdfforge2014-03-12 03:02:33 137000 ----a-w- C:\Windows\SysWow64\MSMAPI32.OCX2014-03-12 03:02:32 662288 ----a-w- C:\Windows\SysWow64\MSCOMCT2.OCX2014-03-12 03:02:31 23552 ----a-w- C:\Windows\SysWow64\MSMPIDE.DLL2014-03-12 03:02:31 -------- d-----w- C:\Program Files (x86)\PDFCreator2014-03-12 03:00:59 -------- d-----w- C:\Program Files (x86)\GPLGS2014-03-12 03:00:36 87600 ----a-w- C:\Windows\System32\cpwmon64.dll2014-03-12 03:00:36 -------- d-----w- C:\Program Files (x86)\Acro Software2014-03-12 02:57:28 -------- d-----w- C:\Users\Sean\AppData\Roaming\PDF Architect2014-03-12 02:53:16 -------- d-----w- C:\Program Files (x86)\PDF Architect2014-03-12 02:52:48 110264 ----a-w- C:\Windows\System32\pdfcmon.dll2014-03-11 21:23:38 -------- d-----w- C:\Users\Sean\AppData\Local\Google2014-03-11 02:56:58 -------- d-----w- C:\ProgramData\Nimoru2014-03-07 14:55:52 -------- d-----w- C:\Users\Sean\AppData\Local\ArtistScope_Pty_Ltd2014-03-07 14:55:38 -------- d-----w- C:\ProgramData\ArtistScope2014-03-05 02:49:04 -------- d-----w- C:\Program Files\Photoshop2014-02-27 22:11:30 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll2014-02-26 17:27:51 -------- d-----w- C:\Windows\Migration2014-02-24 06:22:56 -------- d-----w- C:\Program Files\Common Files\ArtistScope2014-02-17 07:57:58 -------- d-----w- C:\Windows\CopySafe PDF Protector2014-02-17 07:57:57 -------- d-----w- C:\Program Files (x86)\CopySafe PDF Protector2014-02-17 07:48:16 -------- d-----w- C:\Windows\CopySafe PDF Reader2014-02-17 07:48:16 -------- d-----w- C:\Program Files (x86)\CopySafe PDF Reader.==================== Find3M ====================.2014-03-11 20:28:11 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2014-03-11 20:28:11 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll2014-01-28 02:32:46 228864 ----a-w- C:\Windows\System32\wwansvc.dll2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll2013-12-21 09:53:45 548864 ----a-w- C:\Windows\System32\vbscript.dll2013-12-21 08:56:47 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll.============= FINISH: 11:05:21.21 =============== .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1Install Date: 8/24/2013 2:21:29 PMSystem Uptime: 3/17/2014 10:44:27 AM (1 hours ago).Motherboard: Hewlett-Packard | | 365CProcessor: Intel® Core i5 CPU M 430 @ 2.27GHz | CPU | 1858/1066mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 449 GiB total, 386.625 GiB free.D: is FIXED (NTFS) - 17 GiB total, 2.729 GiB free.E: is FIXED (FAT32) - 0 GiB total, 0.09 GiB free.F: is CDROM ().==== Disabled Device Manager Items =============.==== System Restore Points ===================.RP80: 2/27/2014 1:49:17 PM - Windows UpdateRP81: 2/27/2014 3:10:37 PM - Installed Java 7 Update 51RP82: 3/10/2014 3:41:25 PM - Scheduled CheckpointRP83: 3/13/2014 1:07:57 PM - Windows Update.==== Installed Programs ======================.Acrobat.comActiveCheck component for HP Active Support LibraryAdobe AIRAdobe Flash Player 12 ActiveXAdobe Reader XI (11.0.06)Adobe Shockwave PlayerBroadcom 802.11 Wireless LAN AdapterCenturyLink InstallerCompatibility Pack for the 2007 Office systemCopySafe PDF ProtectorCopySafe PDF ReaderCorel Paint Shop Pro Photo X2Corel VideoStudio 12CutePDF Writer 3.0CyberLink DVD SuiteDefinition Update for Microsoft Office 2010 (KB982726) 32-Bit EditionDropboxDVD Menu Pack for HP MediaSmart VideoENE CIR Receiver DriverESU for Microsoft Windows 7Ghost Mouse Auto Clicker 3.5GIMP 2.8.8Google ChromeGoogle Toolbar for Internet ExplorerGoogle Update HelperGyazo 2.0.2HP 3D DriveGuardHP AdvisorHP Customer Experience EnhancementsHP Deskjet 3050A J611 series Basic Device SoftwareHP Deskjet 3050A J611 series HelpHP Deskjet 3050A J611 series Product Improvement StudyHP GamesHP MediaSmart DVDHP MediaSmart Internet TVHP MediaSmart Live TVHP MediaSmart Music/Photo/VideoHP MediaSmart SlingPlayerHP MediaSmart SmartMenuHP MediaSmart Software Notebook DemoHP MediaSmart WebcamHP MediaSmart/TouchSmart NetflixHP Photo CreationsHP Quick Launch ButtonsHP SetupHP Smart Web PrintingHP Support AssistantHP UpdateHP User Guides 0153HP Wireless AssistantHPAsset component for HP Active Support LibraryICQ 8.2 (build 6870)IDT AudioIntel® Turbo Boost Technology DriverIntel® Matrix Storage ManagerJava 7 Update 45 (64-bit)Java 7 Update 51Java Auto UpdaterJava SE Development Kit 7 Update 45 (64-bit)Java 6 Update 15Java 6 Update 15 (64-bit)Java SE Development Kit 6 Update 15 (64-bit)JMicron Flash Media Controller Driverjoin.meJunk Mail filter updateLabelPrintLightScribe System SoftwareMalwarebytes Anti-Malware version 1.75.0.1300Microsoft .NET Framework 4.5.1Microsoft Application Error ReportingMicrosoft Choice GuardMicrosoft Live Search ToolbarMicrosoft Office Access MUI (English) 2010Microsoft Office Access Setup Metadata MUI (English) 2010Microsoft Office Excel MUI (English) 2010Microsoft Office Home and Student 2010Microsoft Office Office 64-bit Components 2010Microsoft Office OneNote MUI (English) 2010Microsoft Office Outlook MUI (English) 2010Microsoft Office PowerPoint MUI (English) 2010Microsoft Office PowerPoint Viewer 2007 (English)Microsoft Office Proof (English) 2010Microsoft Office Proof (French) 2010Microsoft Office Proof (Spanish) 2010Microsoft Office Proofing (English) 2010Microsoft Office Publisher MUI (English) 2010Microsoft Office Shared 64-bit MUI (English) 2010Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010Microsoft Office Shared MUI (English) 2010Microsoft Office Shared Setup Metadata MUI (English) 2010Microsoft Office Single Image 2010Microsoft Office Suite Activation AssistantMicrosoft Office Word MUI (English) 2010Microsoft SilverlightMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft WorksMovie Theme Pack for HP MediaSmart VideoMSVCRTMSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)NetBeans IDE 7.4Norton AntiVirusNorton Internet SecurityNorton Online BackupNotepad++NVIDIA DriversPDF ArchitectPDFCreatorPidginpidgin-otr 4.0.0-1Power2GoPowerDirectorPrimoPDF -- brought to you by Nitro PDF SoftwareQLBCASLQuickTimeRealtek Ethernet Controller Driver For Windows Vista and LaterRecovery ManagerSecurity Update for Microsoft .NET Framework 4.5.1 (KB2898869)Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553284) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687423) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2826023) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2826035) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2850016) 32-Bit EditionService Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit EditionSkype™ 6.14SweetPacks Toolbar for IESynaptics Pointing Device DriverTeamViewer 8Update for Microsoft Access 2010 (KB2553446) 32-Bit EditionUpdate for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit EditionUpdate for Microsoft InfoPath 2010 (KB2817369) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589298) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589352) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589375) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2597087) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760598) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760631) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2794737) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2850079) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2863818) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2878225) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2837595) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2687567) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2553145) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2775360) 32-Bit EditionUpdate for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit EditionUpdate for Microsoft Visio 2010 (KB2878227) 32-Bit EditionUpdate for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit EditionUpdate for Microsoft Word 2010 (KB2837593) 32-Bit EditionVideoStudioVLC media player 2.1.0Windows Live CallWindows Live Communications PlatformWindows Live EssentialsWindows Live MailWindows Live MessengerWindows Live Photo GalleryWindows Live Sign-in AssistantWindows Live SyncWindows Live Upload ToolWindows Live WriterWindows Media Encoder 9 SeriesWinRAR 5.00 (32-bit).==== Event Viewer Messages From Past Week ========.3/17/2014 10:44:59 AM, Error: Service Control Manager [7000] - The Protexis Licensing V2 service failed to start due to the following error: The system cannot find the file specified.3/17/2014 10:44:56 AM, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the file specified..==== End Of File =========================== Link to post Share on other sites More sharing options...
Regulater Posted March 17, 2014 Author ID:804248 Share Posted March 17, 2014 I also have 11 svchost's running, and 82 processes when idling with nothing open. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 21, 2014 Root Admin ID:805767 Share Posted March 21, 2014 Hello and Sorry for the delay as it looks like your topic was overlooked.If you still need help please read the following information below and post back the requested logs when ready.General P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.Before we proceed further, please read all of the following instructions carefully.If there is anything that you do not understand kindly ask before proceeding.If needed please print out these instructions.Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text. If the log is too large then you can use attachments by clicking on the More Reply Options button. Please enable your system to show hidden files: How to see hidden files in Windows Make sure you're subscribed to this topic:Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder) STEP 0RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processesso that your normal security software can then run and clean your computer of infections.When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policiesthat stop us from using certain tools. When finished it will display a log file that shows the processes that wereterminated while the program was running.As RKill only terminates a program's running process, and does not delete any files, after running it you should not rebootyour computer as any malware processes that are configured to start automatically will just be started again.Instead, after running RKill you should immediately scan your computer using the requested scans I've included.Please download Rkill by Grinler from one of the links below and save it to your desktop. Link 1Link 2On Windows XP double-click on the Rkill desktop icon to run the tool. On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If not, delete the file, then download and use the one provided in Link 2. If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs. If the tool does not run from any of the links provided, please let me know. Do not reboot the computer, you will need to run the application again. STEP 01Backup the Registry:Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.Please download ERUNT from one of the following links: Link1 | Link2 | Link3 ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed. Double click on erunt-setup.exe to Install ERUNT by following the prompts. NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process. Choose a location for the backup.Note: the default location is C:\Windows\ERDNT which is acceptable. [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe STEP 02Please run a Quick Scan with MalwarebytesOpen up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post back the report.Make sure that everything is checked, and click Remove Selected if anything is found. STEP 03Please download RogueKiller and save it to your desktop.You can check here if you're not sure if your computer is 32-bit or 64-bitRogueKiller 32-bit | RogueKiller 64-bit Quit all running programs. For Windows XP, double-click to start. For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run. Read and accept the EULA (End User Licene Agreement) Click Scan to scan the system. When the scan completes Close the program > Don't Fix anything! Don't run any other options, they're not all bad!! Post back the report which should be located on your desktop. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 28, 2014 Root Admin ID:809661 Share Posted March 28, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts