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This is very weird, but i know this computer is infected with a good amount of viruses. Whenever something is up, it will start opening the help windows for it over and over again. It also opens the help windows when i just click on something, no matter what it is. If i click on my desktop, it will open up windows 7 help window. Can you please help me figure out what is wrong. Here is the logs that you guys requested in the sticky. I am affraid i might have some form of rootkit on my computer. I have no other idea what to do to stop this, as it just started happening yesterday.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by Sean at 11:04:36 on 2014-03-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4023.2083 [GMT -6:00]
.
AV: Norton AntiVirus Online *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus Online *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\STacSV64.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe
C:\Program Files\Common Files\ArtistScope\CSHelper64.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\PDF Architect\HelperService.exe
C:\Program Files (x86)\PDF Architect\ConversionService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
C:\Users\Sean\AppData\Roaming\ICQM\icq.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Gyazo\GyStation.exe
C:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
C:\Program Files (x86)\QuickTime\qttask.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>
mURLSearchHooks: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: PDF Architect Helper: {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files (x86)\PDF Architect\PDFIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - 
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - 
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: PDF Architect Toolbar: {25A3A431-30BB-47C8-AD6A-E1063801134F} - C:\Program Files (x86)\PDF Architect\PDFIEPlugin.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN193442WW05PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1
uRun: [WindowsGraphics] C:\Users\Sean\AppData\Local\WindowsGraphics.exe
uRun: [WindowsGraphics®] C:\Users\Sean\AppData\Local\WindowsGraphics®.exe
uRun: [intelGraphics] C:\Users\Sean\AppData\Roaming\Windows\69n8lJnh7wBg\IntelGraphics.exe
uRun: [icq] C:\Users\Sean\AppData\Roaming\ICQM\icq.exe -CU
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [Gyazo] C:\Program Files (x86)\Gyazo\GyStation.exe
mRun: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
mRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostart
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
dRunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\Users\Sean\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-001051-0002-0051-ABCDEFFEDCBC} - <orphaned>
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TCP: NameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{4402042C-6F01-4E05-B4E7-1D67189ED3D9} : DHCPNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{4402042C-6F01-4E05-B4E7-1D67189ED3D9}\8494E4F4 : DHCPNameServer = 192.168.0.1 205.171.2.25
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1404000.028\symds64.sys [2013-10-21 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1404000.028\symefa64.sys [2013-10-21 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [2014-2-18 1526488]
R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1404000.028\ccsetx64.sys [2013-10-21 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\IPSDefs\20140314.001\IDSviA64.sys [2014-3-15 524504]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\ironx64.sys [2013-10-21 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\symnets.sys [2013-10-21 433752]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe [2010-3-23 89600]
R2 CSHelper;CopySafe Helper Service;C:\Program Files\Common Files\ArtistScope\CSHelper64.exe [2014-2-24 359568]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-17 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-17 701512]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccsvchst.exe [2013-10-21 144368]
R2 PDF Architect Helper Service;PDF Architect Helper Service;C:\Program Files (x86)\PDF Architect\HelperService.exe [2013-4-8 1320496]
R2 PDF Architect Service;PDF Architect Service;C:\Program Files (x86)\PDF Architect\ConversionService.exe [2013-4-8 799280]
R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-9-28 5087584]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-1-9 228408]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-22 137648]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-12 151040]
R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-20 140712]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-17 25928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 NIS;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-12 111616]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-3-23 258560]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-8-27 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-26 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2014-03-17 15:08:22 -------- d-----w- C:\Users\Sean\AppData\Roaming\Malwarebytes
2014-03-17 15:08:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-03-17 15:08:02 -------- d-----w- C:\ProgramData\Malwarebytes
2014-03-17 15:08:01 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-03-14 22:29:34 -------- d-----w- C:\Users\Sean\AppData\Local\Skype
2014-03-14 22:29:08 -------- d-----r- C:\Program Files (x86)\Skype
2014-03-13 05:24:31 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-03-13 05:24:31 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-03-13 05:24:31 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-03-13 05:24:31 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-03-12 03:09:36 0 ----a-w- C:\Users\Sean\DesktopCuteWriter.exe
2014-03-12 03:02:35 -------- d-----w- C:\Users\Sean\AppData\Roaming\pdfforge
2014-03-12 03:02:33 137000 ----a-w- C:\Windows\SysWow64\MSMAPI32.OCX
2014-03-12 03:02:32 662288 ----a-w- C:\Windows\SysWow64\MSCOMCT2.OCX
2014-03-12 03:02:31 23552 ----a-w- C:\Windows\SysWow64\MSMPIDE.DLL
2014-03-12 03:02:31 -------- d-----w- C:\Program Files (x86)\PDFCreator
2014-03-12 03:00:59 -------- d-----w- C:\Program Files (x86)\GPLGS
2014-03-12 03:00:36 87600 ----a-w- C:\Windows\System32\cpwmon64.dll
2014-03-12 03:00:36 -------- d-----w- C:\Program Files (x86)\Acro Software
2014-03-12 02:57:28 -------- d-----w- C:\Users\Sean\AppData\Roaming\PDF Architect
2014-03-12 02:53:16 -------- d-----w- C:\Program Files (x86)\PDF Architect
2014-03-12 02:52:48 110264 ----a-w- C:\Windows\System32\pdfcmon.dll
2014-03-11 21:23:38 -------- d-----w- C:\Users\Sean\AppData\Local\Google
2014-03-11 02:56:58 -------- d-----w- C:\ProgramData\Nimoru
2014-03-07 14:55:52 -------- d-----w- C:\Users\Sean\AppData\Local\ArtistScope_Pty_Ltd
2014-03-07 14:55:38 -------- d-----w- C:\ProgramData\ArtistScope
2014-03-05 02:49:04 -------- d-----w- C:\Program Files\Photoshop
2014-02-27 22:11:30 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-02-26 17:27:51 -------- d-----w- C:\Windows\Migration
2014-02-24 06:22:56 -------- d-----w- C:\Program Files\Common Files\ArtistScope
2014-02-17 07:57:58 -------- d-----w- C:\Windows\CopySafe PDF Protector
2014-02-17 07:57:57 -------- d-----w- C:\Program Files (x86)\CopySafe PDF Protector
2014-02-17 07:48:16 -------- d-----w- C:\Windows\CopySafe PDF Reader
2014-02-17 07:48:16 -------- d-----w- C:\Program Files (x86)\CopySafe PDF Reader
.
==================== Find3M  ====================
.
2014-03-11 20:28:11 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-11 20:28:11 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-01-28 02:32:46 228864 ----a-w- C:\Windows\System32\wwansvc.dll
2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2013-12-21 09:53:45 548864 ----a-w- C:\Windows\System32\vbscript.dll
2013-12-21 08:56:47 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
.
============= FINISH: 11:05:21.21 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 8/24/2013 2:21:29 PM
System Uptime: 3/17/2014 10:44:27 AM (1 hours ago)
.
Motherboard: Hewlett-Packard |  | 365C
Processor: Intel® Core i5 CPU       M 430  @ 2.27GHz | CPU | 1858/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 449 GiB total, 386.625 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 2.729 GiB free.
E: is FIXED (FAT32) - 0 GiB total, 0.09 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP80: 2/27/2014 1:49:17 PM - Windows Update
RP81: 2/27/2014 3:10:37 PM - Installed Java 7 Update 51
RP82: 3/10/2014 3:41:25 PM - Scheduled Checkpoint
RP83: 3/13/2014 1:07:57 PM - Windows Update
.
==== Installed Programs ======================
.
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Reader XI (11.0.06)
Adobe Shockwave Player
Broadcom 802.11 Wireless LAN Adapter
CenturyLink Installer
Compatibility Pack for the 2007 Office system
CopySafe PDF Protector
CopySafe PDF Reader
Corel Paint Shop Pro Photo X2
Corel VideoStudio 12
CutePDF Writer 3.0
CyberLink DVD Suite
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
DVD Menu Pack for HP MediaSmart Video
ENE CIR Receiver Driver
ESU for Microsoft Windows 7
Ghost Mouse Auto Clicker 3.5
GIMP 2.8.8
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Gyazo 2.0.2
HP 3D DriveGuard
HP Advisor
HP Customer Experience Enhancements
HP Deskjet 3050A J611 series Basic Device Software
HP Deskjet 3050A J611 series Help
HP Deskjet 3050A J611 series Product Improvement Study
HP Games
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Live TV
HP MediaSmart Music/Photo/Video
HP MediaSmart SlingPlayer
HP MediaSmart SmartMenu
HP MediaSmart Software Notebook Demo
HP MediaSmart Webcam
HP MediaSmart/TouchSmart Netflix
HP Photo Creations
HP Quick Launch Buttons
HP Setup
HP Smart Web Printing
HP Support Assistant
HP Update
HP User Guides 0153
HP Wireless Assistant
HPAsset component for HP Active Support Library
ICQ 8.2 (build 6870)
IDT Audio
Intel® Turbo Boost Technology Driver
Intel® Matrix Storage Manager
Java 7 Update 45 (64-bit)
Java 7 Update 51
Java Auto Updater
Java SE Development Kit 7 Update 45 (64-bit)
Java 6 Update 15
Java 6 Update 15 (64-bit)
Java SE Development Kit 6 Update 15 (64-bit)
JMicron Flash Media Controller Driver
join.me
Junk Mail filter update
LabelPrint
LightScribe System Software
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Live Search Toolbar
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Movie Theme Pack for HP MediaSmart Video
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NetBeans IDE 7.4
Norton AntiVirus
Norton Internet Security
Norton Online Backup
Notepad++
NVIDIA Drivers
PDF Architect
PDFCreator
Pidgin
pidgin-otr 4.0.0-1
Power2Go
PowerDirector
PrimoPDF -- brought to you by Nitro PDF Software
QLBCASL
QuickTime
Realtek Ethernet Controller Driver For Windows Vista and Later
Recovery Manager
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 6.14
SweetPacks Toolbar for IE
Synaptics Pointing Device Driver
TeamViewer 8
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2878227) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
VideoStudio
VLC media player 2.1.0
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Encoder 9 Series
WinRAR 5.00 (32-bit)
.
==== Event Viewer Messages From Past Week ========
.
3/17/2014 10:44:59 AM, Error: Service Control Manager [7000]  - The Protexis Licensing V2 service failed to start due to the following error:  The system cannot find the file specified.
3/17/2014 10:44:56 AM, Error: Service Control Manager [7000]  - The Norton Internet Security service failed to start due to the following error:  The system cannot find the file specified.
.
==== End Of File ===========================
 

 

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Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 
 
 
Scan with TDSS-Killer

Please read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.

Download TDSSKiller.zip and extract to your desktop
  • Execute TDSSKiller.exe by doubleclicking on it.
  • Press Start Scan
  • If Malicious objects are found, do NOT select Copy to quarantine. Change the action to Skip, and save the log.
  • Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt



Please post the contents of that log in your next reply.

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Add-/remove programms

Click on start-->control panel.

Vista/7: Open Programs and Features
XP: Open add/remove programs

Search for and remove the following programs

SweetPacks Toolbar for IE
Google Toolbar for Internet Explorer
CenturyLink


Close the window.

 

 

 

Combofix

Combofix should only be run when adviced by a team member!

Link


Important - Save the file to your desktop!


  • Deactivate any and all of your antivirus programs /spyware scanners - they can prevent CF from doing its work.
  • Run Combofix.exe



When finished, Combofix creates a log file named C:\Combofix.txt. Please post its content in your next reply.

Note: When receiving an error message containing ""Illegal operation attempted on a registry key that has been marked for deletion" simply restart your computer to fix this.

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ComboFix 14-03-16.01 - Sean 03/17/2014  14:47:07.1.4 - x64

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4023.1886 [GMT -6:00]

Running from: c:\users\Sean\Desktop\ComboFix.exe

AV: Norton AntiVirus Online *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Norton AntiVirus Online *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

 * Created a new restore point

.

.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Public\videos\HP MediaSmart Demo.exe

c:\users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\{00273021-B5EB-4D30-AFFB-661C4A274278}.xps

c:\users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\{294CB3E1-C2DD-4CB7-A084-D19D78F1AC56}.xps

c:\users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\{860EE927-7DF3-4C94-B5B0-905AD2048414}.xps

c:\users\Sean\AppData\Local\WindowsGraphics.exe

c:\users\Sean\AppData\Local\WindowsGraphics®.exe

c:\users\Sean\AppData\Roaming\windows

c:\users\Sean\DesktopCuteWriter.exe

.

.

(((((((((((((((((((((((((   Files Created from 2014-02-17 to 2014-03-17  )))))))))))))))))))))))))))))))

.

.

2014-03-17 17:15 . 2014-03-17 17:16 -------- d-----w- c:\users\Sean\AppData\Local\ElevatedDiagnostics

2014-03-17 15:08 . 2014-03-17 15:08 -------- d-----w- c:\users\Sean\AppData\Roaming\Malwarebytes

2014-03-17 15:08 . 2014-03-17 15:08 -------- d-----w- c:\programdata\Malwarebytes

2014-03-17 15:08 . 2013-04-04 20:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2014-03-17 15:08 . 2014-03-17 15:08 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2014-03-14 22:29 . 2014-03-14 22:29 -------- d-----w- c:\users\Sean\AppData\Local\Skype

2014-03-14 22:29 . 2014-03-14 22:29 -------- d-----w- c:\program files (x86)\Common Files\Skype

2014-03-14 22:29 . 2014-03-14 22:29 -------- d-----r- c:\program files (x86)\Skype

2014-03-13 05:24 . 2014-02-04 02:32 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll

2014-03-13 05:24 . 2014-02-04 02:32 624128 ----a-w- c:\windows\system32\qedit.dll

2014-03-13 05:24 . 2014-02-04 02:04 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll

2014-03-13 05:24 . 2014-02-04 02:04 509440 ----a-w- c:\windows\SysWow64\qedit.dll

2014-03-12 03:02 . 2014-03-12 03:02 -------- d-----w- c:\users\Sean\AppData\Roaming\pdfforge

2014-03-12 03:02 . 2012-05-05 16:54 137000 ----a-w- c:\windows\SysWow64\MSMAPI32.OCX

2014-03-12 03:02 . 2012-05-05 16:54 662288 ----a-w- c:\windows\SysWow64\MSCOMCT2.OCX

2014-03-12 03:02 . 2014-03-12 03:03 -------- d-----w- c:\program files (x86)\PDFCreator

2014-03-12 03:02 . 2012-05-05 16:54 23552 ----a-w- c:\windows\SysWow64\MSMPIDE.DLL

2014-03-12 03:00 . 2014-03-12 03:01 -------- d-----w- c:\program files (x86)\GPLGS

2014-03-12 03:00 . 2014-03-12 03:00 -------- d-----w- c:\program files (x86)\Acro Software

2014-03-12 03:00 . 2013-10-23 20:24 87600 ----a-w- c:\windows\system32\cpwmon64.dll

2014-03-12 02:57 . 2014-03-12 02:57 -------- d-----w- c:\users\Sean\AppData\Roaming\PDF Architect

2014-03-12 02:53 . 2014-03-12 02:53 -------- d-----w- c:\program files (x86)\PDF Architect

2014-03-12 02:52 . 2013-04-09 20:13 110264 ----a-w- c:\windows\system32\pdfcmon.dll

2014-03-11 21:23 . 2014-03-17 20:38 -------- d-----w- c:\users\Sean\AppData\Local\Google

2014-03-11 02:56 . 2014-03-11 02:57 -------- d-----w- c:\programdata\Nimoru

2014-03-07 14:55 . 2014-03-07 14:55 -------- d-----w- c:\users\Sean\AppData\Local\ArtistScope_Pty_Ltd

2014-03-07 14:55 . 2014-03-07 14:55 -------- d-----w- c:\programdata\ArtistScope

2014-03-05 02:49 . 2014-03-05 02:49 -------- d-----w- c:\program files\Photoshop

2014-02-27 22:11 . 2013-12-19 04:09 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2014-02-26 17:27 . 2014-02-26 17:27 -------- d-----w- c:\windows\Migration

2014-02-24 06:22 . 2014-02-24 06:22 -------- d-----w- c:\program files\Common Files\ArtistScope

2014-02-17 07:57 . 2014-02-17 07:58 -------- d-----w- c:\windows\CopySafe PDF Protector

2014-02-17 07:57 . 2014-02-24 06:27 -------- d-----w- c:\program files (x86)\CopySafe PDF Protector

2014-02-17 07:48 . 2014-02-24 06:22 -------- d-----w- c:\program files (x86)\CopySafe PDF Reader

2014-02-17 07:48 . 2014-02-24 06:22 -------- d-----w- c:\windows\CopySafe PDF Reader

.

.

.

((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2014-03-11 20:28 . 2013-08-27 04:53 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2014-03-11 20:28 . 2013-08-27 04:53 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2014-02-17 23:25 . 2013-08-26 16:38 88567024 ----a-w- c:\windows\system32\MRT.exe

2013-12-24 23:09 . 2014-02-11 21:15 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll

2013-12-24 22:48 . 2014-02-11 21:15 2565120 ----a-w- c:\windows\system32\d3d10warp.dll

2013-12-21 09:53 . 2014-02-12 19:55 548864 ----a-w- c:\windows\system32\vbscript.dll

2013-12-21 08:56 . 2014-02-12 19:55 454656 ----a-w- c:\windows\SysWow64\vbscript.dll

.

.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown 

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 131248 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 131248 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 131248 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-08-20 2363392]

"HP Deskjet 3050A J611 series (NET)"="c:\program files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" [2012-10-17 2573416]

"icq"="c:\users\Sean\AppData\Roaming\ICQM\icq.exe" [2013-12-11 29919576]

"HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2009-09-29 1685048]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Corel File Shell Monitor"="c:\program files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe" [2009-08-26 15544]

"HPCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]

"QuickTime Task"="c:\program files (x86)\QuickTime\qttask.exe" [2006-09-01 282624]

"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-08-20 322104]

"NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-06-29 600936]

"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]

"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]

"CenturyLinkTouchPointAgent"="c:\program files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" [2013-07-03 49008]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-12-21 959904]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]

"NoWinKeys"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [x]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]

R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1404000.028\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1404000.028\SYMDS64.SYS [x]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1404000.028\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1404000.028\SYMEFA64.SYS [x]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\BASHDefs\20140214.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [x]

S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAVx64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NAVx64\1404000.028\ccSetx64.sys [x]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\IPSDefs\20140314.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\IPSDefs\20140314.001\IDSvia64.sys [x]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1404000.028\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1404000.028\Ironx64.SYS [x]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1404000.028\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NAVx64\1404000.028\SYMNETS.SYS [x]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe;c:\windows\SYSNATIVE\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe [x]

S2 CSHelper;CopySafe Helper Service;c:\program files\Common Files\ArtistScope\CSHelper64.exe;c:\program files\Common Files\ArtistScope\CSHelper64.exe [x]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe [x]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]

S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe;c:\program files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe [x]

S2 PDF Architect Helper Service;PDF Architect Helper Service;c:\program files (x86)\PDF Architect\HelperService.exe;c:\program files (x86)\PDF Architect\HelperService.exe [x]

S2 PDF Architect Service;PDF Architect Service;c:\program files (x86)\PDF Architect\ConversionService.exe;c:\program files (x86)\PDF Architect\ConversionService.exe [x]

S2 TeamViewer8;TeamViewer 8;c:\program files (x86)\TeamViewer\Version8\TeamViewer_Service.exe;c:\program files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [x]

S3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [x]

S3 enecir;ENE CIR Receiver;c:\windows\system32\DRIVERS\enecir.sys;c:\windows\SYSNATIVE\DRIVERS\enecir.sys [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]

S3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys;c:\windows\SYSNATIVE\DRIVERS\jmcr.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - 24010105

*NewlyCreated* - 38672072

*Deregistered* - 24010105

*Deregistered* - 38672072

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2009-08-20 20:24 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2014-03-15 18:53 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2014-03-17 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-10-09 20:28]

.

2014-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-09-05 03:50]

.

2014-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-09-05 03:50]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 164016 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 164016 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 164016 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2013-09-11 02:09 164016 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-11-29 16395880]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-10-21 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-08-25 610872]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-09 171520]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.0.1 205.171.3.25

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{7e8a1050-cf67-4575-92df-dcc60e7d952d} - (no file)

Toolbar-{7e8a1050-cf67-4575-92df-dcc60e7d952d} - (no file)

Wow6432Node-HKCU-Run-WindowsGraphics - c:\users\Sean\AppData\Local\WindowsGraphics.exe

Wow6432Node-HKCU-Run-WindowsGraphics® - c:\users\Sean\AppData\Local\WindowsGraphics®.exe

Wow6432Node-HKCU-Run-IntelGraphics - c:\users\Sean\AppData\Roaming\Windows\69n8lJnh7wBg\IntelGraphics.exe

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D} - c:\program files (x86)\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe

AddRemove-InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79} - c:\program files (x86)\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe

AddRemove-InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E} - c:\program files (x86)\InstallShield Installation Information\{3023EBDA-BF1B-4831-B347-E5018555F26E}\setup.exe

AddRemove-InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658} - c:\program files (x86)\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe

AddRemove-InstallShield_{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5} - c:\program files (x86)\InstallShield Installation Information\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}\setup.exe

AddRemove-InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15} - c:\program files (x86)\InstallShield Installation Information\{67626E09-5366-4480-8F1E-93FADF50CA15}\setup.exe

AddRemove-InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E} - c:\program files (x86)\InstallShield Installation Information\{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}\setup.exe

AddRemove-InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243} - c:\program files (x86)\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe

AddRemove-InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1} - c:\program files (x86)\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe

AddRemove-InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A} - c:\program files (x86)\InstallShield Installation Information\{DCCAD079-F92C-44DA-B258-624FC6517A5A}\setup.exe

AddRemove-InstallShield_{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5} - c:\program files (x86)\InstallShield Installation Information\{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}\setup.exe

AddRemove-InstallShield_{F0FDF9C9-1DDC-401F-B638-36F1CAE8A875} - c:\program files (x86)\InstallShield Installation Information\{F0FDF9C9-1DDC-401F-B638-36F1CAE8A875}\setup.exe

AddRemove-InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF} - c:\program files (x86)\InstallShield Installation Information\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}\setup.exe

AddRemove-My HP Game Console - c:\program files (x86)\HP Games\HP Game Console\Uninstall.exe

AddRemove-WildTangent hp Master Uninstall - c:\program files (x86)\HP Games\Uninstall.exe

AddRemove-WildTangentGameProvider-hp-genres - c:\program files (x86)\HP Games\Game Explorer Categories - genres\Uninstall.exe

AddRemove-WildTangentGameProvider-hp-main - c:\program files (x86)\HP Games\Game Explorer Categories - main\Uninstall.exe

AddRemove-WT065221 - c:\program files (x86)\HP Games\Family Feud 3\Uninstall.exe

AddRemove-WT065223 - c:\program files (x86)\HP Games\Blackhawk Striker 2\Uninstall.exe

AddRemove-WT065225 - c:\program files (x86)\HP Games\Blasterball 2 Revolution\Uninstall.exe

AddRemove-WT065227 - c:\program files (x86)\HP Games\Bob the Builder Can-Do-Zoo\Uninstall.exe

AddRemove-WT065277 - c:\program files (x86)\HP Games\Jewel Quest Solitaire 2\Uninstall.exe

AddRemove-WT065290 - c:\program files (x86)\HP Games\Mah Jong Medley\Uninstall.exe

AddRemove-WT065293 - c:\program files (x86)\HP Games\Mystery P.I. - The New York Fortune\Uninstall.exe

AddRemove-WT065294 - c:\program files (x86)\HP Games\Penguins!\Uninstall.exe

AddRemove-WT065295 - c:\program files (x86)\HP Games\Polar Bowler\Uninstall.exe

AddRemove-WT065296 - c:\program files (x86)\HP Games\Polar Golfer\Uninstall.exe

AddRemove-WT065299 - c:\program files (x86)\HP Games\Totem Tribe\Uninstall.exe

AddRemove-WT065301 - c:\program files (x86)\HP Games\Scrabble\Uninstall.exe

AddRemove-WT065305 - c:\program files (x86)\HP Games\Virtual Villagers - The Secret City\Uninstall.exe

AddRemove-WT065306 - c:\program files (x86)\HP Games\Wheel of Fortune 2\Uninstall.exe

AddRemove-WT065308 - c:\program files (x86)\HP Games\Dora's Carnival Adventure\Uninstall.exe

AddRemove-WT065414 - c:\program files (x86)\HP Games\Bejeweled 2 Deluxe\Uninstall.exe

AddRemove-WT065426 - c:\program files (x86)\HP Games\Chuzzle Deluxe\Uninstall.exe

AddRemove-WT065459 - c:\program files (x86)\HP Games\Zuma Deluxe\Uninstall.exe

AddRemove-WT074389 - c:\program files (x86)\HP Games\Diner Dash\Uninstall.exe

AddRemove-WT074421 - c:\program files (x86)\HP Games\FATE\Uninstall.exe

AddRemove-WT074427 - c:\program files (x86)\HP Games\Monopoly\Uninstall.exe

AddRemove-WT074428 - c:\program files (x86)\HP Games\Peggle Nights\Uninstall.exe

AddRemove-WT074433 - c:\program files (x86)\HP Games\Plants vs. Zombies\Uninstall.exe

AddRemove-WT074434 - c:\program files (x86)\HP Games\Poker Superstars III\Uninstall.exe

AddRemove-WT074441 - c:\program files (x86)\HP Games\THE GAME OF LIFE\Uninstall.exe

AddRemove-WT074442 - c:\program files (x86)\HP Games\Virtual Families\Uninstall.exe

AddRemove-WT074585 - c:\program files (x86)\HP Games\Yahtzee\Uninstall.exe

AddRemove-{01FB4998-33C4-4431-85ED-079E3EEFE75D} - c:\program files (x86)\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe

AddRemove-{06F22256-8A8D-4F3F-B22C-6E07313D0FD1} - c:\program files (x86)\InstallShield Installation Information\{06F22256-8A8D-4F3F-B22C-6E07313D0FD1}\setup.exe

AddRemove-{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79} - c:\program files (x86)\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe

AddRemove-{26604C7E-A313-4D12-867F-7C6E7820BE4C} - c:\program files (x86)\JMicron\JMCR_DIR\setup.exe

AddRemove-{3023EBDA-BF1B-4831-B347-E5018555F26E} - c:\program files (x86)\InstallShield Installation Information\{3023EBDA-BF1B-4831-B347-E5018555F26E}\setup.exe

AddRemove-{34D2AB40-150D-475D-AE32-BD23FB5EE355} - c:\program files (x86)\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe

AddRemove-{40BF1E83-20EB-11D8-97C5-0009C5020658} - c:\program files (x86)\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe

AddRemove-{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5} - c:\program files (x86)\InstallShield Installation Information\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}\setup.exe

AddRemove-{67626E09-5366-4480-8F1E-93FADF50CA15} - c:\program files (x86)\InstallShield Installation Information\{67626E09-5366-4480-8F1E-93FADF50CA15}\setup.exe

AddRemove-{8833FFB6-5B0C-4764-81AA-06DFEED9A476} - c:\program files (x86)\InstallShield Installation Information\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}\setup.exe

AddRemove-{B2EE25B9-5B00-4ACF-94F0-92433C28C39E} - c:\program files (x86)\InstallShield Installation Information\{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}\setup.exe

AddRemove-{BB8AE808-F003-4C7F-B56B-8C80EEAFFE23} - c:\program files (x86)\InstallShield Installation Information\{BB8AE808-F003-4C7F-B56B-8C80EEAFFE23}\setup.exe

AddRemove-{C59C179C-668D-49A9-B6EA-0121CCFC1243} - c:\program files (x86)\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe

AddRemove-{CB099890-1D5F-11D5-9EA9-0050BAE317E1} - c:\program files (x86)\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe

AddRemove-{DCCAD079-F92C-44DA-B258-624FC6517A5A} - c:\program files (x86)\InstallShield Installation Information\{DCCAD079-F92C-44DA-B258-624FC6517A5A}\setup.exe

AddRemove-{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001} - c:\program files (x86)\InstallShield Installation Information\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}\setup.exe

AddRemove-{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5} - c:\program files (x86)\InstallShield Installation Information\{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}\setup.exe

AddRemove-{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF} - c:\program files (x86)\InstallShield Installation Information\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}\setup.exe

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NAV]

"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"

--

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]

"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\17.0.0.136\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.12"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2014-03-17  14:58:50

ComboFix-quarantined-files.txt  2014-03-17 20:58

.

Pre-Run: 421,661,728,768 bytes free

Post-Run: 421,204,328,448 bytes free

.

- - End Of File - - BB76613E669C66E1D69F17D45818272A

A7E7BE339D9C58830FF6977CC431A93B
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Full System Scan with Malwarebytes Antimalware


  • If not existing, please download
Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.



If the program is already installed:

  • Run Malwarebytes Antimalware
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Post that log back here.

 

 

 

Scan with ESET Online Scan

Please go to here to run the online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology

[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.

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Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.03.17.05

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16521

Sean :: SEAN-PC [administrator]

 

Protection: Enabled

 

3/17/2014 11:13:23 PM

mbam-log-2014-03-17 (23-13-23).txt

 

Scan type: Full scan (C:\|D:\|E:\|F:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 492076

Time elapsed: 1 hour(s), 22 minute(s), 42 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 3

HKCU\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> No action taken.

HKLM\Software\InstallIQ (PUP.Optional.InstallBrain.A) -> No action taken.

HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> No action taken.

 

Registry Values Detected: 2

HKCU\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> No action taken.

HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> No action taken.

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 


C:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\53aae48e-75de6857 a variant of Java/Exploit.CVE-2013-2465.BJ trojan

C:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\6744ca9b-3c5f4a51 Java/TrojanDownloader.OpenStream.NDM trojan

C:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\50\75b55ef2-3c325fa9 a variant of Java/Exploit.Agent.QMM trojan

C:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\7\28547a87-1b8ea5af Java/TrojanDownloader.Agent.NHN trojan

 

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Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.03.18.07

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.16521

Sean :: SEAN-PC [administrator]

 

Protection: Enabled

 

3/18/2014 4:15:20 PM

mbam-log-2014-03-18 (16-15-20).txt

 

Scan type: Full scan (C:\|D:\|E:\|F:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 494245

Time elapsed: 1 hour(s), 20 minute(s), 17 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 3

HKCU\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Quarantined and deleted successfully.

HKLM\Software\InstallIQ (PUP.Optional.InstallBrain.A) -> Quarantined and deleted successfully.

HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Quarantined and deleted successfully.

 

Registry Values Detected: 2

HKCU\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> Quarantined and deleted successfully.

HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> Quarantined and deleted successfully.

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)
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I am still encountering the problem, even when i am typing it will do it. It opens the help window of whatever is up at that time. So if i am in Internet Explorer, it opens up hundreds of Internet explorer help windows, if i am at my windows 7 desktop, it will open up the windows help window. I have disabled all keyboard shortcuts, so i do not know what is causing the problem. I am pretty sure it is a virus, as it just started a day before i started this thread. 

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System File Check

For Windows XP:

  • Press the Windows- and the R-key simultanously.
  • Within the text box that jus opened, write cmd and hit Enter.


For Windows Vista/7:

  • Press the Windows key to open the start menu.
  • Don´t highlight anything, just write cmd.
  • The start menu will offer you an entry named cmd.
  • Right click it and select "run as administrator"




Within the opening window, write the following:

sfc /scannow
(See the blank within).


  • Hit enter. Your system will be checked for damaged system files.
  • Tell me the result of that scan in here (as the tool produces no log).
 
 
 
 
Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk:
 
  • Click the "Windows Orb" Start button, then click Computer.
  • Right-click on the drive that you wish to check > Properties > Tools tab
  • In the "Error checking" section, click on Check now.
  • Place a checkmark in both boxes > Start.
  • If the disk you have chosen is the Windows system disk:
  • A message will notify you that a restart is necessary ask "Do you want to check for hard disk errors the next time you start your computer?".
  • Click Schedule disk check > OK and close all windows.
  • Re-start the computer. The disk will be checked when the system boots.
  • This will take some time to run and at times may appear stalled but just let it run.
  • When the disk check is complete, the system will re-start automatically and load Windows.


A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:
 

  • Click the "Windows Orb" Start button -> type "eventvwr" without the quotes -> press the key.
  • The Event Viewer window will open.
  • In the left pane, expand "Windows Logs" and then click on Application.
  • In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  • Look in the Source column for "Wininit", with an entry corresponding to the date and time of the disk check.
  • Click on that Wininit entry to select it.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
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Log Name:      Application

Source:        Microsoft-Windows-Wininit

Date:          3/19/2014 5:49:08 AM

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Sean-PC

Description:

 

 

Checking file system on C:

The type of the file system is NTFS.

 

A disk check has been scheduled.

Windows will now check the disk.                         

 

CHKDSK is verifying files (stage 1 of 5)...

  358656 file records processed.                                         

 

File verification completed.

  1161 large file records processed.                                   

 

  0 bad file records processed.                                     

 

  0 EA records processed.                                           

 

  59 reparse records processed.                                      

 

CHKDSK is verifying indexes (stage 2 of 5)...

  437340 index entries processed.                                        

 

Index verification completed.

  0 unindexed files scanned.                                        

 

  0 unindexed files recovered.                                      

 

CHKDSK is verifying security descriptors (stage 3 of 5)...

  358656 file SDs/SIDs processed.                                        

 

Cleaning up 1280 unused index entries from index $SII of file 0x9.

Cleaning up 1280 unused index entries from index $SDH of file 0x9.

Cleaning up 1280 unused security descriptors.

Security descriptor verification completed.

  39343 data files processed.                                           

 

CHKDSK is verifying Usn Journal...

  35613216 USN bytes processed.                                            

 

Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...

  358640 files processed.                                                

 

File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...

  102490527 free clusters processed.                                        

 

Free space verification is complete.

CHKDSK discovered free space marked as allocated in the

master file table (MFT) bitmap.

CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.

 

 470501375 KB total disk space.

  59938808 KB in 222035 files.

    122132 KB in 39344 indexes.

         0 KB in bad sectors.

    478323 KB in use by the system.

     65536 KB occupied by the log file.

 409962112 KB available on disk.

 

      4096 bytes in each allocation unit.

 117625343 total allocation units on disk.

 102490528 allocation units available on disk.

 

Internal Info:

00 79 05 00 0f fd 03 00 e5 29 07 00 00 00 00 00  .y.......)......

53 03 00 00 3b 00 00 00 00 00 00 00 00 00 00 00  S...;...........

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

 

Windows has finished checking your disk.

Please wait while your computer restarts.

 

Event Xml:


  <System>

    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />

    <EventID Qualifiers="16384">1001</EventID>

    <Version>0</Version>

    <Level>4</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-03-19T11:49:08.000000000Z" />

    <EventRecordID>14715</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Sean-PC</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

 

Checking file system on C:

The type of the file system is NTFS.

 

A disk check has been scheduled.

Windows will now check the disk.                         

 

CHKDSK is verifying files (stage 1 of 5)...

  358656 file records processed.                                         

 

File verification completed.

  1161 large file records processed.                                   

 

  0 bad file records processed.                                     

 

  0 EA records processed.                                           

 

  59 reparse records processed.                                      

 

CHKDSK is verifying indexes (stage 2 of 5)...

  437340 index entries processed.                                        

 

Index verification completed.

  0 unindexed files scanned.                                        

 

  0 unindexed files recovered.                                      

 

CHKDSK is verifying security descriptors (stage 3 of 5)...

  358656 file SDs/SIDs processed.                                        

 

Cleaning up 1280 unused index entries from index $SII of file 0x9.

Cleaning up 1280 unused index entries from index $SDH of file 0x9.

Cleaning up 1280 unused security descriptors.

Security descriptor verification completed.

  39343 data files processed.                                           

 

CHKDSK is verifying Usn Journal...

  35613216 USN bytes processed.                                            

 

Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...

  358640 files processed.                                                

 

File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...

  102490527 free clusters processed.                                        

 

Free space verification is complete.

CHKDSK discovered free space marked as allocated in the

master file table (MFT) bitmap.

CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.

 

 470501375 KB total disk space.

  59938808 KB in 222035 files.

    122132 KB in 39344 indexes.

         0 KB in bad sectors.

    478323 KB in use by the system.

     65536 KB occupied by the log file.

 409962112 KB available on disk.

 

      4096 bytes in each allocation unit.

 117625343 total allocation units on disk.

 102490528 allocation units available on disk.

 

Internal Info:

00 79 05 00 0f fd 03 00 e5 29 07 00 00 00 00 00  .y.......)......

53 03 00 00 3b 00 00 00 00 00 00 00 00 00 00 00  S...;...........

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

 

Windows has finished checking your disk.

Please wait while your computer restarts.

</Data>

  </EventData>

</Event>

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Windows Repair (all-in-one)

Please download Windows Repair (all in one) from here.

Install the program then run it.

Go to step 2 and allow it to run Disk check.

Capture3.gif

Once that is done then go to step 3 and allow it to run SFC by clicking Do it

Capture.gif


On the Start Repairs tab, click Start.
Within the opening window, hit unselect all.
Check only the following:



  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair Windows Firewall
  • Repair Windows Updates



then click on Start

DON'T use the computer while each scan is in progress.

Restart may be needed to finish the repair procedure.

Let me know how that worked out for you.

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I completed all of the Windows Repair. It seems pretty good, and i also took apart the laptop and completely cleaned out the inside of it. I am not encountering the problem with help windows opening up constantly yet, so it might have fixed that. But my start up is still slow, and i still have 11 svchost.exe's running. Also my computer will start to overheat easily too. Is there anything else to do to try and fix that. Thank you for the help too.

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Let´s finish this process:

 

 

Scan with ESET Online Scan

Please go to here to run the online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology

[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.

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Then we can do the cleanup - if you are facing any issues, report that immediately.

Delete junk with adwCleaner


Please download AdwCleaner to your desktop.


  • Run adwcleaner.exe
  • Hit Scan and wait for the scan to finish.
  • Confirm the message but don´t uncheck anything.
  • Hit Clean
  • When the run is finished, it will open up a text file
  • Please post its contents within your next reply
  • You´ll find the log file at C:\AdwCleaner[s1].txt also




Delete junk with JRT

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.





SecurityCheck

Reboot your system before starting!

Please download SecurityCheck: LINK1 LINK2

  • Save it to your desktop, start it and follow the instructions in the window.
  • After the scan finished the (checkup.txt) will open. Copy its content to your thread.

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# AdwCleaner v3.022 - Report created 19/03/2014 at 16:16:01

# Updated 13/03/2014 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Sean - SEAN-PC

# Running from : C:\Users\Sean\Downloads\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\Users\Sean\AppData\Roaming\pdfforge

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{25A3A431-30BB-47C8-AD6A-E1063801134F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7CD74AFF-3433-4E34-92E2-D98DFDB30754}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E8A1050-CF67-4575-92DF-DCC60E7D952D}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{25A3A431-30BB-47C8-AD6A-E1063801134F}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{25A3A431-30BB-47C8-AD6A-E1063801134F}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{25A3A431-30BB-47C8-AD6A-E1063801134F}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7E8A1050-CF67-4575-92DF-DCC60E7D952D}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{7E8A1050-CF67-4575-92DF-DCC60E7D952D}]

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\IM

Key Deleted : HKCU\Software\ImInstaller

Key Deleted : HKCU\Software\WEDLMNGR

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKCU\Software\AppDataLow\Software\SweetPacks

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\SweetPacks

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.16521

 

 

-\\ Google Chrome v33.0.1750.154

 

[ File : C:\Users\Sean\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [2995 octets] - [19/03/2014 16:14:32]

AdwCleaner[s0].txt - [2712 octets] - [19/03/2014 16:16:01]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2772 octets] ##########
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.2 (02.20.2014:1)

OS: Windows 7 Home Premium x64

Ran by Sean on Wed 03/19/2014 at 16:21:57.52

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASMANCS

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Chrome

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 03/19/2014 at 16:29:56.92

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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 Results of screen317's Security Check version 0.99.80  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Security Center service is not running! This report may not be accurate! 

 Windows Firewall Enabled!  

Norton AntiVirus Online   

 WMI entry may not exist for antivirus; attempting automatic update. 

`````````Anti-malware/Other Utilities Check:````````` 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 Java 6 Update 15  

 Java 7 Update 51  

 Adobe Reader XI  

 Google Chrome 33.0.1750.146  

 Google Chrome 33.0.1750.154  

````````Process Check: objlist.exe by Laurent````````  

 Norton ccSvcHst.exe 

 Norton AntiVirus Engine 20.4.0.40 ccSvcHst.exe 

 Malwarebytes' Anti-Malware mbamscheduler.exe   

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 1% 

````````````````````End of Log`````````````````````` 
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Scan with Farbar´s Service Scanner

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender



    [*]Press "Scan". [*]It will create a log (FSS.txt) in the same directory the tool is run. [*]Please copy and paste the log to your reply.

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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