Regulater Posted March 17, 2014 ID:804242 Share Posted March 17, 2014 This is very weird, but i know this computer is infected with a good amount of viruses. Whenever something is up, it will start opening the help windows for it over and over again. It also opens the help windows when i just click on something, no matter what it is. If i click on my desktop, it will open up windows 7 help window. Can you please help me figure out what is wrong. Here is the logs that you guys requested in the sticky. I am affraid i might have some form of rootkit on my computer. I have no other idea what to do to stop this, as it just started happening yesterday. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.16521 BrowserJavaVersion: 10.51.2Run by Sean at 11:04:36 on 2014-03-17Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4023.2083 [GMT -6:00].AV: Norton AntiVirus Online *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Norton AntiVirus Online *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\STacSV64.exeC:\Windows\system32\Hpservice.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\WLANExt.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Windows\system32\nvvsvc.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeC:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exeC:\Program Files\Common Files\ArtistScope\CSHelper64.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exeC:\Program Files (x86)\PDF Architect\HelperService.exeC:\Program Files (x86)\PDF Architect\ConversionService.exeC:\Program Files (x86)\CyberLink\Shared files\RichVideo.exeC:\Windows\system32\svchost.exe -k imgsvcC:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exeC:\Windows\system32\taskhost.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Windows\System32\rundll32.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\IDT\WDM\sttray64.exeC:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exeC:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exeC:\Users\Sean\AppData\Roaming\ICQM\icq.exeC:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exeC:\Program Files (x86)\Gyazo\GyStation.exeC:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exeC:\Program Files (x86)\QuickTime\qttask.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exeC:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exeC:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Windows\system32\SearchIndexer.exeC:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exeC:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exeC:\Program Files\Windows Media Player\wmpnetwk.exeC:\Windows\system32\taskeng.exeC:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exec:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exeC:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exeC:\Windows\System32\svchost.exe -k LocalServicePeerNetC:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\system32\SearchProtocolHost.exeC:\Windows\system32\SearchFilterHost.exeC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.uURLSearchHooks: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>mURLSearchHooks: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>mWinlogon: Userinit = userinit.exe,BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllBHO: PDF Architect Helper: {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files (x86)\PDF Architect\PDFIEHelper.dllBHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ips\ipsbho.dllBHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllBHO: {7e8a1050-cf67-4575-92df-dcc60e7d952d} - <orphaned>BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllBHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLLBHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dllBHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllBHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllTB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dllTB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dllTB: PDF Architect Toolbar: {25A3A431-30BB-47C8-AD6A-E1063801134F} - C:\Program Files (x86)\PDF Architect\PDFIEPlugin.dllEB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dlluRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hiddenuRun: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN193442WW05PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1uRun: [WindowsGraphics] C:\Users\Sean\AppData\Local\WindowsGraphics.exeuRun: [WindowsGraphics®] C:\Users\Sean\AppData\Local\WindowsGraphics®.exeuRun: [intelGraphics] C:\Users\Sean\AppData\Roaming\Windows\69n8lJnh7wBg\IntelGraphics.exeuRun: [icq] C:\Users\Sean\AppData\Roaming\ICQM\icq.exe -CUuRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEWuRun: [Gyazo] C:\Program Files (x86)\Gyazo\GyStation.exemRun: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exemRun: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottimemRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /StartmRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDEDmRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exemRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exemRun: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostartmRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"dRunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601StartupFolder: C:\Users\Sean\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exemPolicies-Explorer: NoActiveDesktop = dword:1mPolicies-Explorer: NoActiveDesktopChanges = dword:1mPolicies-System: ConsentPromptBehaviorAdmin = dword:5mPolicies-System: ConsentPromptBehaviorUser = dword:3mPolicies-System: EnableUIADesktopToggle = dword:0IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-001051-0002-0051-ABCDEFFEDCBC} - <orphaned>IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllIE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exeIE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllIE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllTCP: NameServer = 192.168.0.1 205.171.3.25TCP: Interfaces\{4402042C-6F01-4E05-B4E7-1D67189ED3D9} : DHCPNameServer = 192.168.0.1 205.171.3.25TCP: Interfaces\{4402042C-6F01-4E05-B4E7-1D67189ED3D9}\8494E4F4 : DHCPNameServer = 192.168.0.1 205.171.2.25Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLHandler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dllSSODL: WebCheck - <orphaned>mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chromex64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dllx64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLLx64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dllx64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dllx64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartupx64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exex64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exex64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /backgroundx64-Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dllx64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLx64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>x64-SSODL: WebCheck - <orphaned>.============= SERVICES / DRIVERS ===============.R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1404000.028\symds64.sys [2013-10-21 493656]R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1404000.028\symefa64.sys [2013-10-21 1139800]R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [2014-2-18 1526488]R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1404000.028\ccsetx64.sys [2013-10-21 169048]R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\IPSDefs\20140314.001\IDSviA64.sys [2014-3-15 524504]R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\ironx64.sys [2013-10-21 224416]R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\symnets.sys [2013-10-21 433752]R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe [2010-3-23 89600]R2 CSHelper;CopySafe Helper Service;C:\Program Files\Common Files\ArtistScope\CSHelper64.exe [2014-2-24 359568]R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-17 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-17 701512]R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccsvchst.exe [2013-10-21 144368]R2 PDF Architect Helper Service;PDF Architect Helper Service;C:\Program Files (x86)\PDF Architect\HelperService.exe [2013-4-8 1320496]R2 PDF Architect Service;PDF Architect Service;C:\Program Files (x86)\PDF Architect\ConversionService.exe [2013-4-8 799280]R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-9-28 5087584]R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-1-9 228408]R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-22 137648]R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-12 151040]R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-20 140712]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-17 25928]S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]S2 NIS;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [?]S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-12 111616]S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-3-23 258560]S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-8-27 59392]S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-26 1255736]S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120].=============== Created Last 30 ================.2014-03-17 15:08:22 -------- d-----w- C:\Users\Sean\AppData\Roaming\Malwarebytes2014-03-17 15:08:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys2014-03-17 15:08:02 -------- d-----w- C:\ProgramData\Malwarebytes2014-03-17 15:08:01 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware2014-03-14 22:29:34 -------- d-----w- C:\Users\Sean\AppData\Local\Skype2014-03-14 22:29:08 -------- d-----r- C:\Program Files (x86)\Skype2014-03-13 05:24:31 624128 ----a-w- C:\Windows\System32\qedit.dll2014-03-13 05:24:31 509440 ----a-w- C:\Windows\SysWow64\qedit.dll2014-03-13 05:24:31 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll2014-03-13 05:24:31 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll2014-03-12 03:09:36 0 ----a-w- C:\Users\Sean\DesktopCuteWriter.exe2014-03-12 03:02:35 -------- d-----w- C:\Users\Sean\AppData\Roaming\pdfforge2014-03-12 03:02:33 137000 ----a-w- C:\Windows\SysWow64\MSMAPI32.OCX2014-03-12 03:02:32 662288 ----a-w- C:\Windows\SysWow64\MSCOMCT2.OCX2014-03-12 03:02:31 23552 ----a-w- C:\Windows\SysWow64\MSMPIDE.DLL2014-03-12 03:02:31 -------- d-----w- C:\Program Files (x86)\PDFCreator2014-03-12 03:00:59 -------- d-----w- C:\Program Files (x86)\GPLGS2014-03-12 03:00:36 87600 ----a-w- C:\Windows\System32\cpwmon64.dll2014-03-12 03:00:36 -------- d-----w- C:\Program Files (x86)\Acro Software2014-03-12 02:57:28 -------- d-----w- C:\Users\Sean\AppData\Roaming\PDF Architect2014-03-12 02:53:16 -------- d-----w- C:\Program Files (x86)\PDF Architect2014-03-12 02:52:48 110264 ----a-w- C:\Windows\System32\pdfcmon.dll2014-03-11 21:23:38 -------- d-----w- C:\Users\Sean\AppData\Local\Google2014-03-11 02:56:58 -------- d-----w- C:\ProgramData\Nimoru2014-03-07 14:55:52 -------- d-----w- C:\Users\Sean\AppData\Local\ArtistScope_Pty_Ltd2014-03-07 14:55:38 -------- d-----w- C:\ProgramData\ArtistScope2014-03-05 02:49:04 -------- d-----w- C:\Program Files\Photoshop2014-02-27 22:11:30 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll2014-02-26 17:27:51 -------- d-----w- C:\Windows\Migration2014-02-24 06:22:56 -------- d-----w- C:\Program Files\Common Files\ArtistScope2014-02-17 07:57:58 -------- d-----w- C:\Windows\CopySafe PDF Protector2014-02-17 07:57:57 -------- d-----w- C:\Program Files (x86)\CopySafe PDF Protector2014-02-17 07:48:16 -------- d-----w- C:\Windows\CopySafe PDF Reader2014-02-17 07:48:16 -------- d-----w- C:\Program Files (x86)\CopySafe PDF Reader.==================== Find3M ====================.2014-03-11 20:28:11 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2014-03-11 20:28:11 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll2014-01-28 02:32:46 228864 ----a-w- C:\Windows\System32\wwansvc.dll2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll2013-12-21 09:53:45 548864 ----a-w- C:\Windows\System32\vbscript.dll2013-12-21 08:56:47 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll.============= FINISH: 11:05:21.21 =============== .UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1Install Date: 8/24/2013 2:21:29 PMSystem Uptime: 3/17/2014 10:44:27 AM (1 hours ago).Motherboard: Hewlett-Packard | | 365CProcessor: Intel® Core i5 CPU M 430 @ 2.27GHz | CPU | 1858/1066mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 449 GiB total, 386.625 GiB free.D: is FIXED (NTFS) - 17 GiB total, 2.729 GiB free.E: is FIXED (FAT32) - 0 GiB total, 0.09 GiB free.F: is CDROM ().==== Disabled Device Manager Items =============.==== System Restore Points ===================.RP80: 2/27/2014 1:49:17 PM - Windows UpdateRP81: 2/27/2014 3:10:37 PM - Installed Java 7 Update 51RP82: 3/10/2014 3:41:25 PM - Scheduled CheckpointRP83: 3/13/2014 1:07:57 PM - Windows Update.==== Installed Programs ======================.Acrobat.comActiveCheck component for HP Active Support LibraryAdobe AIRAdobe Flash Player 12 ActiveXAdobe Reader XI (11.0.06)Adobe Shockwave PlayerBroadcom 802.11 Wireless LAN AdapterCenturyLink InstallerCompatibility Pack for the 2007 Office systemCopySafe PDF ProtectorCopySafe PDF ReaderCorel Paint Shop Pro Photo X2Corel VideoStudio 12CutePDF Writer 3.0CyberLink DVD SuiteDefinition Update for Microsoft Office 2010 (KB982726) 32-Bit EditionDropboxDVD Menu Pack for HP MediaSmart VideoENE CIR Receiver DriverESU for Microsoft Windows 7Ghost Mouse Auto Clicker 3.5GIMP 2.8.8Google ChromeGoogle Toolbar for Internet ExplorerGoogle Update HelperGyazo 2.0.2HP 3D DriveGuardHP AdvisorHP Customer Experience EnhancementsHP Deskjet 3050A J611 series Basic Device SoftwareHP Deskjet 3050A J611 series HelpHP Deskjet 3050A J611 series Product Improvement StudyHP GamesHP MediaSmart DVDHP MediaSmart Internet TVHP MediaSmart Live TVHP MediaSmart Music/Photo/VideoHP MediaSmart SlingPlayerHP MediaSmart SmartMenuHP MediaSmart Software Notebook DemoHP MediaSmart WebcamHP MediaSmart/TouchSmart NetflixHP Photo CreationsHP Quick Launch ButtonsHP SetupHP Smart Web PrintingHP Support AssistantHP UpdateHP User Guides 0153HP Wireless AssistantHPAsset component for HP Active Support LibraryICQ 8.2 (build 6870)IDT AudioIntel® Turbo Boost Technology DriverIntel® Matrix Storage ManagerJava 7 Update 45 (64-bit)Java 7 Update 51Java Auto UpdaterJava SE Development Kit 7 Update 45 (64-bit)Java 6 Update 15Java 6 Update 15 (64-bit)Java SE Development Kit 6 Update 15 (64-bit)JMicron Flash Media Controller Driverjoin.meJunk Mail filter updateLabelPrintLightScribe System SoftwareMalwarebytes Anti-Malware version 1.75.0.1300Microsoft .NET Framework 4.5.1Microsoft Application Error ReportingMicrosoft Choice GuardMicrosoft Live Search ToolbarMicrosoft Office Access MUI (English) 2010Microsoft Office Access Setup Metadata MUI (English) 2010Microsoft Office Excel MUI (English) 2010Microsoft Office Home and Student 2010Microsoft Office Office 64-bit Components 2010Microsoft Office OneNote MUI (English) 2010Microsoft Office Outlook MUI (English) 2010Microsoft Office PowerPoint MUI (English) 2010Microsoft Office PowerPoint Viewer 2007 (English)Microsoft Office Proof (English) 2010Microsoft Office Proof (French) 2010Microsoft Office Proof (Spanish) 2010Microsoft Office Proofing (English) 2010Microsoft Office Publisher MUI (English) 2010Microsoft Office Shared 64-bit MUI (English) 2010Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010Microsoft Office Shared MUI (English) 2010Microsoft Office Shared Setup Metadata MUI (English) 2010Microsoft Office Single Image 2010Microsoft Office Suite Activation AssistantMicrosoft Office Word MUI (English) 2010Microsoft SilverlightMicrosoft SQL Server 2005 Compact Edition [ENU]Microsoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft WorksMovie Theme Pack for HP MediaSmart VideoMSVCRTMSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)NetBeans IDE 7.4Norton AntiVirusNorton Internet SecurityNorton Online BackupNotepad++NVIDIA DriversPDF ArchitectPDFCreatorPidginpidgin-otr 4.0.0-1Power2GoPowerDirectorPrimoPDF -- brought to you by Nitro PDF SoftwareQLBCASLQuickTimeRealtek Ethernet Controller Driver For Windows Vista and LaterRecovery ManagerSecurity Update for Microsoft .NET Framework 4.5.1 (KB2898869)Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553284) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687423) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2826023) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2826035) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2850016) 32-Bit EditionService Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit EditionSkype™ 6.14SweetPacks Toolbar for IESynaptics Pointing Device DriverTeamViewer 8Update for Microsoft Access 2010 (KB2553446) 32-Bit EditionUpdate for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit EditionUpdate for Microsoft InfoPath 2010 (KB2817369) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589298) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589352) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2589375) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2597087) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760598) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760631) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2794737) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2850079) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2863818) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2878225) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2837595) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2687567) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2553145) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2775360) 32-Bit EditionUpdate for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit EditionUpdate for Microsoft Visio 2010 (KB2878227) 32-Bit EditionUpdate for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit EditionUpdate for Microsoft Word 2010 (KB2837593) 32-Bit EditionVideoStudioVLC media player 2.1.0Windows Live CallWindows Live Communications PlatformWindows Live EssentialsWindows Live MailWindows Live MessengerWindows Live Photo GalleryWindows Live Sign-in AssistantWindows Live SyncWindows Live Upload ToolWindows Live WriterWindows Media Encoder 9 SeriesWinRAR 5.00 (32-bit).==== Event Viewer Messages From Past Week ========.3/17/2014 10:44:59 AM, Error: Service Control Manager [7000] - The Protexis Licensing V2 service failed to start due to the following error: The system cannot find the file specified.3/17/2014 10:44:56 AM, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the file specified..==== End Of File =========================== Link to post Share on other sites More sharing options...
Psychotic Posted March 17, 2014 ID:804281 Share Posted March 17, 2014 Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding. Scan with TDSS-KillerPlease read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.Download TDSSKiller.zip and extract to your desktopExecute TDSSKiller.exe by doubleclicking on it. Press Start ScanIf Malicious objects are found, do NOT select Copy to quarantine. Change the action to Skip, and save the log.Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txtPlease post the contents of that log in your next reply. Link to post Share on other sites More sharing options...
Regulater Posted March 17, 2014 Author ID:804294 Share Posted March 17, 2014 The log was too long to post so i have attached it. I would also like to say that i have 11 svchost.exe processes running currently, and 80 processes running when i am idling.TDSSKiller.3.0.0.25_17.03.2014_12.53.00_log.txt Link to post Share on other sites More sharing options...
Psychotic Posted March 17, 2014 ID:804322 Share Posted March 17, 2014 Add-/remove programmsClick on start-->control panel.Vista/7: Open Programs and FeaturesXP: Open add/remove programsSearch for and remove the following programsSweetPacks Toolbar for IEGoogle Toolbar for Internet ExplorerCenturyLinkClose the window. CombofixCombofix should only be run when adviced by a team member!LinkImportant - Save the file to your desktop! Deactivate any and all of your antivirus programs /spyware scanners - they can prevent CF from doing its work. Run Combofix.exeWhen finished, Combofix creates a log file named C:\Combofix.txt. Please post its content in your next reply.Note: When receiving an error message containing ""Illegal operation attempted on a registry key that has been marked for deletion" simply restart your computer to fix this. Link to post Share on other sites More sharing options...
Regulater Posted March 17, 2014 Author ID:804354 Share Posted March 17, 2014 ComboFix 14-03-16.01 - Sean 03/17/2014 14:47:07.1.4 - x64Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4023.1886 [GMT -6:00]Running from: c:\users\Sean\Desktop\ComboFix.exeAV: Norton AntiVirus Online *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}SP: Norton AntiVirus Online *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\users\Public\videos\HP MediaSmart Demo.exec:\users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\{00273021-B5EB-4D30-AFFB-661C4A274278}.xpsc:\users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\{294CB3E1-C2DD-4CB7-A084-D19D78F1AC56}.xpsc:\users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\{860EE927-7DF3-4C94-B5B0-905AD2048414}.xpsc:\users\Sean\AppData\Local\WindowsGraphics.exec:\users\Sean\AppData\Local\WindowsGraphics®.exec:\users\Sean\AppData\Roaming\windowsc:\users\Sean\DesktopCuteWriter.exe..((((((((((((((((((((((((( Files Created from 2014-02-17 to 2014-03-17 )))))))))))))))))))))))))))))))..2014-03-17 17:15 . 2014-03-17 17:16 -------- d-----w- c:\users\Sean\AppData\Local\ElevatedDiagnostics2014-03-17 15:08 . 2014-03-17 15:08 -------- d-----w- c:\users\Sean\AppData\Roaming\Malwarebytes2014-03-17 15:08 . 2014-03-17 15:08 -------- d-----w- c:\programdata\Malwarebytes2014-03-17 15:08 . 2013-04-04 20:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys2014-03-17 15:08 . 2014-03-17 15:08 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware2014-03-14 22:29 . 2014-03-14 22:29 -------- d-----w- c:\users\Sean\AppData\Local\Skype2014-03-14 22:29 . 2014-03-14 22:29 -------- d-----w- c:\program files (x86)\Common Files\Skype2014-03-14 22:29 . 2014-03-14 22:29 -------- d-----r- c:\program files (x86)\Skype2014-03-13 05:24 . 2014-02-04 02:32 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll2014-03-13 05:24 . 2014-02-04 02:32 624128 ----a-w- c:\windows\system32\qedit.dll2014-03-13 05:24 . 2014-02-04 02:04 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll2014-03-13 05:24 . 2014-02-04 02:04 509440 ----a-w- c:\windows\SysWow64\qedit.dll2014-03-12 03:02 . 2014-03-12 03:02 -------- d-----w- c:\users\Sean\AppData\Roaming\pdfforge2014-03-12 03:02 . 2012-05-05 16:54 137000 ----a-w- c:\windows\SysWow64\MSMAPI32.OCX2014-03-12 03:02 . 2012-05-05 16:54 662288 ----a-w- c:\windows\SysWow64\MSCOMCT2.OCX2014-03-12 03:02 . 2014-03-12 03:03 -------- d-----w- c:\program files (x86)\PDFCreator2014-03-12 03:02 . 2012-05-05 16:54 23552 ----a-w- c:\windows\SysWow64\MSMPIDE.DLL2014-03-12 03:00 . 2014-03-12 03:01 -------- d-----w- c:\program files (x86)\GPLGS2014-03-12 03:00 . 2014-03-12 03:00 -------- d-----w- c:\program files (x86)\Acro Software2014-03-12 03:00 . 2013-10-23 20:24 87600 ----a-w- c:\windows\system32\cpwmon64.dll2014-03-12 02:57 . 2014-03-12 02:57 -------- d-----w- c:\users\Sean\AppData\Roaming\PDF Architect2014-03-12 02:53 . 2014-03-12 02:53 -------- d-----w- c:\program files (x86)\PDF Architect2014-03-12 02:52 . 2013-04-09 20:13 110264 ----a-w- c:\windows\system32\pdfcmon.dll2014-03-11 21:23 . 2014-03-17 20:38 -------- d-----w- c:\users\Sean\AppData\Local\Google2014-03-11 02:56 . 2014-03-11 02:57 -------- d-----w- c:\programdata\Nimoru2014-03-07 14:55 . 2014-03-07 14:55 -------- d-----w- c:\users\Sean\AppData\Local\ArtistScope_Pty_Ltd2014-03-07 14:55 . 2014-03-07 14:55 -------- d-----w- c:\programdata\ArtistScope2014-03-05 02:49 . 2014-03-05 02:49 -------- d-----w- c:\program files\Photoshop2014-02-27 22:11 . 2013-12-19 04:09 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll2014-02-26 17:27 . 2014-02-26 17:27 -------- d-----w- c:\windows\Migration2014-02-24 06:22 . 2014-02-24 06:22 -------- d-----w- c:\program files\Common Files\ArtistScope2014-02-17 07:57 . 2014-02-17 07:58 -------- d-----w- c:\windows\CopySafe PDF Protector2014-02-17 07:57 . 2014-02-24 06:27 -------- d-----w- c:\program files (x86)\CopySafe PDF Protector2014-02-17 07:48 . 2014-02-24 06:22 -------- d-----w- c:\program files (x86)\CopySafe PDF Reader2014-02-17 07:48 . 2014-02-24 06:22 -------- d-----w- c:\windows\CopySafe PDF Reader...(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))).2014-03-11 20:28 . 2013-08-27 04:53 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl2014-03-11 20:28 . 2013-08-27 04:53 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe2014-02-17 23:25 . 2013-08-26 16:38 88567024 ----a-w- c:\windows\system32\MRT.exe2013-12-24 23:09 . 2014-02-11 21:15 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll2013-12-24 22:48 . 2014-02-11 21:15 2565120 ----a-w- c:\windows\system32\d3d10warp.dll2013-12-21 09:53 . 2014-02-12 19:55 548864 ----a-w- c:\windows\system32\vbscript.dll2013-12-21 08:56 . 2014-02-12 19:55 454656 ----a-w- c:\windows\SysWow64\vbscript.dll..((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))..*Note* empty entries & legit default entries are not shown REGEDIT4.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]2013-09-11 02:09 131248 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]2013-09-11 02:09 131248 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll.[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]2013-09-11 02:09 131248 ----a-w- c:\users\Sean\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll.[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-08-20 2363392]"HP Deskjet 3050A J611 series (NET)"="c:\program files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" [2012-10-17 2573416]"icq"="c:\users\Sean\AppData\Roaming\ICQM\icq.exe" [2013-12-11 29919576]"HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2009-09-29 1685048].[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]"Corel File Shell Monitor"="c:\program files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe" [2009-08-26 15544]"HPCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]"QuickTime Task"="c:\program files (x86)\QuickTime\qttask.exe" [2006-09-01 282624]"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-08-20 322104]"NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-06-29 600936]"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]"CenturyLinkTouchPointAgent"="c:\program files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" [2013-07-03 49008]"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-12-21 959904].[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]"ConsentPromptBehaviorAdmin"= 5 (0x5)"ConsentPromptBehaviorUser"= 3 (0x3)"EnableUIADesktopToggle"= 0 (0x0).[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]"NoWinKeys"= 1 (0x1).[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]"mixer"=wdmaud.drv.[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]@="Driver".R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]R2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [x]R2 SkypeUpdate;Skype Updater;c:\program files 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(Everyone)@="FlashBroker""LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]"Enabled"=dword:00000001.[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]@Denied: (A 2) (Everyone)@="IFlashBroker5".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]@="{00020424-0000-0000-C000-000000000046}".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}""Version"="1.0".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]@Denied: (A 2) (Everyone)@="FlashBroker""LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]"Enabled"=dword:00000001.[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]@Denied: (A 2) (Everyone)@="Shockwave Flash Object".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx""ThreadingModel"="Apartment".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]@="0".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]@="ShockwaveFlash.ShockwaveFlash.12".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]@="{D27CDB6B-AE6D-11cf-96B8-444553540000}".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]@="1.0".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]@="ShockwaveFlash.ShockwaveFlash".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]@Denied: (A 2) (Everyone)@="Macromedia Flash Factory Object".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx""ThreadingModel"="Apartment".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]@="FlashFactory.FlashFactory.1".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]@="{D27CDB6B-AE6D-11cf-96B8-444553540000}".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]@="1.0".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]@="FlashFactory.FlashFactory".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]@Denied: (A 2) (Everyone)@="IFlashBroker5".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]@="{00020424-0000-0000-C000-000000000046}".[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}""Version"="1.0".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]@Denied: (A) (Everyone)"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]@Denied: (A) (Everyone).[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]"Key"="ActionsPane3""Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd".[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]@Denied: (Full) (Everyone).Completion time: 2014-03-17 14:58:50ComboFix-quarantined-files.txt 2014-03-17 20:58.Pre-Run: 421,661,728,768 bytes freePost-Run: 421,204,328,448 bytes free.- - End Of File - - BB76613E669C66E1D69F17D45818272AA7E7BE339D9C58830FF6977CC431A93B Link to post Share on other sites More sharing options...
Psychotic Posted March 17, 2014 ID:804359 Share Posted March 17, 2014 Full System Scan with Malwarebytes AntimalwareIf not existing, please download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If the program is already installed:Run Malwarebytes Antimalware If an update is found, it will download and install the latest version. Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt Post that log back here. Scan with ESET Online ScanPlease go to here to run the online scannner from ESET. Turn off the real time scanner of any existing antivirus program while performing the online scanTick the box next to YES, I accept the Terms of Use.Click StartWhen asked, allow the activex control to installClick StartMake sure that the option Remove found threats is unticked Click on Advanced Settings and ensure these options are ticked:Scan for potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth Technology[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic. Link to post Share on other sites More sharing options...
Regulater Posted March 18, 2014 Author ID:804664 Share Posted March 18, 2014 Malwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.org Database version: v2014.03.17.05 Windows 7 Service Pack 1 x64 NTFSInternet Explorer 11.0.9600.16521Sean :: SEAN-PC [administrator] Protection: Enabled 3/17/2014 11:13:23 PMmbam-log-2014-03-17 (23-13-23).txt Scan type: Full scan (C:\|D:\|E:\|F:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 492076Time elapsed: 1 hour(s), 22 minute(s), 42 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 3HKCU\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> No action taken.HKLM\Software\InstallIQ (PUP.Optional.InstallBrain.A) -> No action taken.HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> No action taken. Registry Values Detected: 2HKCU\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> No action taken.HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> No action taken. Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) C:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\53aae48e-75de6857 a variant of Java/Exploit.CVE-2013-2465.BJ trojanC:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\6744ca9b-3c5f4a51 Java/TrojanDownloader.OpenStream.NDM trojanC:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\50\75b55ef2-3c325fa9 a variant of Java/Exploit.Agent.QMM trojanC:\Users\Sean\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\7\28547a87-1b8ea5af Java/TrojanDownloader.Agent.NHN trojan Link to post Share on other sites More sharing options...
Psychotic Posted March 18, 2014 ID:804716 Share Posted March 18, 2014 -> No action taken.The detections have to be removed. Please rescan and remove the found threats as explained Link to post Share on other sites More sharing options...
Regulater Posted March 18, 2014 Author ID:804787 Share Posted March 18, 2014 Malwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.org Database version: v2014.03.18.07 Windows 7 Service Pack 1 x64 NTFSInternet Explorer 11.0.9600.16521Sean :: SEAN-PC [administrator] Protection: Enabled 3/18/2014 4:15:20 PMmbam-log-2014-03-18 (16-15-20).txt Scan type: Full scan (C:\|D:\|E:\|F:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 494245Time elapsed: 1 hour(s), 20 minute(s), 17 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 3HKCU\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Quarantined and deleted successfully.HKLM\Software\InstallIQ (PUP.Optional.InstallBrain.A) -> Quarantined and deleted successfully.HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Quarantined and deleted successfully. Registry Values Detected: 2HKCU\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> Quarantined and deleted successfully.HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: {FBC65658-1CF1-11E3-9A65-DCFD38281EAD} -> Quarantined and deleted successfully. Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:804805 Share Posted March 19, 2014 I am still encountering the problem, even when i am typing it will do it. It opens the help window of whatever is up at that time. So if i am in Internet Explorer, it opens up hundreds of Internet explorer help windows, if i am at my windows 7 desktop, it will open up the windows help window. I have disabled all keyboard shortcuts, so i do not know what is causing the problem. I am pretty sure it is a virus, as it just started a day before i started this thread. Link to post Share on other sites More sharing options...
Psychotic Posted March 19, 2014 ID:804901 Share Posted March 19, 2014 System File CheckFor Windows XP: Press the Windows- and the R-key simultanously. Within the text box that jus opened, write cmd and hit Enter.For Windows Vista/7: Press the Windows key to open the start menu. Don´t highlight anything, just write cmd. The start menu will offer you an entry named cmd. Right click it and select "run as administrator"Within the opening window, write the following:sfc /scannow(See the blank within). Hit enter. Your system will be checked for damaged system files. Tell me the result of that scan in here (as the tool produces no log). Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk: Click the "Windows Orb" Start button, then click Computer.Right-click on the drive that you wish to check > Properties > Tools tabIn the "Error checking" section, click on Check now.Place a checkmark in both boxes > Start.If the disk you have chosen is the Windows system disk:A message will notify you that a restart is necessary ask "Do you want to check for hard disk errors the next time you start your computer?".Click Schedule disk check > OK and close all windows.Re-start the computer. The disk will be checked when the system boots.This will take some time to run and at times may appear stalled but just let it run.When the disk check is complete, the system will re-start automatically and load Windows.A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.To open Event Viewer and view the log: Click the "Windows Orb" Start button -> type "eventvwr" without the quotes -> press the key.The Event Viewer window will open.In the left pane, expand "Windows Logs" and then click on Application.In the right pane, at the top, click on the column heading Source to sort the list alphabetically.Look in the Source column for "Wininit", with an entry corresponding to the date and time of the disk check.Click on that Wininit entry to select it.On the top main menu, click Action > Copy > Copy Details as Text.Paste the contents into your next reply. Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:804911 Share Posted March 19, 2014 ran the sfc /scannow and it said verification 100% complete.Windows Resource Protection did not find any integrity violations. ill run the rest of the programs right now do you still want me to run windows all in one repair? Link to post Share on other sites More sharing options...
Psychotic Posted March 19, 2014 ID:804915 Share Posted March 19, 2014 Let´s see what checkdisk says first! Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:804987 Share Posted March 19, 2014 Log Name: ApplicationSource: Microsoft-Windows-WininitDate: 3/19/2014 5:49:08 AMEvent ID: 1001Task Category: NoneLevel: InformationKeywords: ClassicUser: N/AComputer: Sean-PCDescription: Checking file system on C:The type of the file system is NTFS. A disk check has been scheduled.Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 358656 file records processed. File verification completed. 1161 large file records processed. 0 bad file records processed. 0 EA records processed. 59 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 437340 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 358656 file SDs/SIDs processed. Cleaning up 1280 unused index entries from index $SII of file 0x9.Cleaning up 1280 unused index entries from index $SDH of file 0x9.Cleaning up 1280 unused security descriptors.Security descriptor verification completed. 39343 data files processed. CHKDSK is verifying Usn Journal... 35613216 USN bytes processed. Usn Journal verification completed.CHKDSK is verifying file data (stage 4 of 5)... 358640 files processed. File data verification completed.CHKDSK is verifying free space (stage 5 of 5)... 102490527 free clusters processed. Free space verification is complete.CHKDSK discovered free space marked as allocated in themaster file table (MFT) bitmap.CHKDSK discovered free space marked as allocated in the volume bitmap.Windows has made corrections to the file system. 470501375 KB total disk space. 59938808 KB in 222035 files. 122132 KB in 39344 indexes. 0 KB in bad sectors. 478323 KB in use by the system. 65536 KB occupied by the log file. 409962112 KB available on disk. 4096 bytes in each allocation unit. 117625343 total allocation units on disk. 102490528 allocation units available on disk. Internal Info:00 79 05 00 0f fd 03 00 e5 29 07 00 00 00 00 00 .y.......)......53 03 00 00 3b 00 00 00 00 00 00 00 00 00 00 00 S...;...........00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk.Please wait while your computer restarts. Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-03-19T11:49:08.000000000Z" /> <EventRecordID>14715</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>Sean-PC</Computer> <Security /> </System> <EventData> <Data> Checking file system on C:The type of the file system is NTFS. A disk check has been scheduled.Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 358656 file records processed. File verification completed. 1161 large file records processed. 0 bad file records processed. 0 EA records processed. 59 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 437340 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 358656 file SDs/SIDs processed. Cleaning up 1280 unused index entries from index $SII of file 0x9.Cleaning up 1280 unused index entries from index $SDH of file 0x9.Cleaning up 1280 unused security descriptors.Security descriptor verification completed. 39343 data files processed. CHKDSK is verifying Usn Journal... 35613216 USN bytes processed. Usn Journal verification completed.CHKDSK is verifying file data (stage 4 of 5)... 358640 files processed. File data verification completed.CHKDSK is verifying free space (stage 5 of 5)... 102490527 free clusters processed. Free space verification is complete.CHKDSK discovered free space marked as allocated in themaster file table (MFT) bitmap.CHKDSK discovered free space marked as allocated in the volume bitmap.Windows has made corrections to the file system. 470501375 KB total disk space. 59938808 KB in 222035 files. 122132 KB in 39344 indexes. 0 KB in bad sectors. 478323 KB in use by the system. 65536 KB occupied by the log file. 409962112 KB available on disk. 4096 bytes in each allocation unit. 117625343 total allocation units on disk. 102490528 allocation units available on disk. Internal Info:00 79 05 00 0f fd 03 00 e5 29 07 00 00 00 00 00 .y.......)......53 03 00 00 3b 00 00 00 00 00 00 00 00 00 00 00 S...;...........00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk.Please wait while your computer restarts.</Data> </EventData></Event> Link to post Share on other sites More sharing options...
Psychotic Posted March 19, 2014 ID:804992 Share Posted March 19, 2014 Windows Repair (all-in-one)Please download Windows Repair (all in one) from here.Install the program then run it.Go to step 2 and allow it to run Disk check.Once that is done then go to step 3 and allow it to run SFC by clicking Do itOn the Start Repairs tab, click Start.Within the opening window, hit unselect all.Check only the following:Reset Registry Permissions Reset File Permissions Register System Files Repair Windows Firewall Repair Windows Updatesthen click on StartDON'T use the computer while each scan is in progress.Restart may be needed to finish the repair procedure.Let me know how that worked out for you. Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:805013 Share Posted March 19, 2014 I completed all of the Windows Repair. It seems pretty good, and i also took apart the laptop and completely cleaned out the inside of it. I am not encountering the problem with help windows opening up constantly yet, so it might have fixed that. But my start up is still slow, and i still have 11 svchost.exe's running. Also my computer will start to overheat easily too. Is there anything else to do to try and fix that. Thank you for the help too. Link to post Share on other sites More sharing options...
Psychotic Posted March 19, 2014 ID:805017 Share Posted March 19, 2014 Let´s finish this process: Scan with ESET Online ScanPlease go to here to run the online scannner from ESET. Turn off the real time scanner of any existing antivirus program while performing the online scanTick the box next to YES, I accept the Terms of Use.Click StartWhen asked, allow the activex control to installClick StartMake sure that the option Remove found threats is unticked Click on Advanced Settings and ensure these options are ticked:Scan for potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth Technology[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic. Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:805062 Share Posted March 19, 2014 There was nothing found with Eset Online Scan Link to post Share on other sites More sharing options...
Psychotic Posted March 19, 2014 ID:805122 Share Posted March 19, 2014 Then we can do the cleanup - if you are facing any issues, report that immediately.Delete junk with adwCleanerPlease download AdwCleaner to your desktop.Run adwcleaner.exe Hit Scan and wait for the scan to finish. Confirm the message but don´t uncheck anything. Hit Clean When the run is finished, it will open up a text file Please post its contents within your next reply You´ll find the log file at C:\AdwCleaner[s1].txt alsoDelete junk with JRT Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts. Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message.SecurityCheckReboot your system before starting!Please download SecurityCheck: LINK1 LINK2Save it to your desktop, start it and follow the instructions in the window. After the scan finished the (checkup.txt) will open. Copy its content to your thread. Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:805199 Share Posted March 19, 2014 # AdwCleaner v3.022 - Report created 19/03/2014 at 16:16:01# Updated 13/03/2014 by Xplode# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)# Username : Sean - SEAN-PC# Running from : C:\Users\Sean\Downloads\adwcleaner.exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\Users\Sean\AppData\Roaming\pdfforgeFile Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{25A3A431-30BB-47C8-AD6A-E1063801134F}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7CD74AFF-3433-4E34-92E2-D98DFDB30754}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E8A1050-CF67-4575-92DF-DCC60E7D952D}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{25A3A431-30BB-47C8-AD6A-E1063801134F}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{25A3A431-30BB-47C8-AD6A-E1063801134F}Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{25A3A431-30BB-47C8-AD6A-E1063801134F}]Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7E8A1050-CF67-4575-92DF-DCC60E7D952D}]Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{7E8A1050-CF67-4575-92DF-DCC60E7D952D}]Key Deleted : HKCU\Software\ConduitKey Deleted : HKCU\Software\IMKey Deleted : HKCU\Software\ImInstallerKey Deleted : HKCU\Software\WEDLMNGRKey Deleted : HKCU\Software\AppDataLow\Software\ConduitKey Deleted : HKCU\Software\AppDataLow\Software\SmartBarKey Deleted : HKCU\Software\AppDataLow\Software\SweetPacksKey Deleted : HKLM\Software\ConduitKey Deleted : HKLM\Software\SweetPacks ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16521 -\\ Google Chrome v33.0.1750.154 [ File : C:\Users\Sean\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [2995 octets] - [19/03/2014 16:14:32]AdwCleaner[s0].txt - [2712 octets] - [19/03/2014 16:16:01] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2772 octets] ########## Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:805221 Share Posted March 19, 2014 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Junkware Removal Tool (JRT) by ThisisuVersion: 6.1.2 (02.20.2014:1)OS: Windows 7 Home Premium x64Ran by Sean on Wed 03/19/2014 at 16:21:57.52~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASAPI32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASMANCSSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASAPI32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASMANCS ~~~ Files ~~~ Folders ~~~ Chrome Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaffSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\banjjklfojcdbofbhbgiedekefohoaff ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Scan was completed on Wed 03/19/2014 at 16:29:56.92End of JRT log~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Link to post Share on other sites More sharing options...
Regulater Posted March 19, 2014 Author ID:805240 Share Posted March 19, 2014 Results of screen317's Security Check version 0.99.80 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Security Center service is not running! This report may not be accurate! Windows Firewall Enabled! Norton AntiVirus Online WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 Java 6 Update 15 Java 7 Update 51 Adobe Reader XI Google Chrome 33.0.1750.146 Google Chrome 33.0.1750.154 ````````Process Check: objlist.exe by Laurent```````` Norton ccSvcHst.exe Norton AntiVirus Engine 20.4.0.40 ccSvcHst.exe Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 1% ````````````````````End of Log`````````````````````` Link to post Share on other sites More sharing options...
Psychotic Posted March 20, 2014 ID:805352 Share Posted March 20, 2014 Scan with Farbar´s Service ScannerPlease download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:Internet Services Windows Firewall System Restore Security Center Windows Update Windows Defender [*]Press "Scan". [*]It will create a log (FSS.txt) in the same directory the tool is run. [*]Please copy and paste the log to your reply. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 26, 2014 Root Admin ID:808367 Share Posted March 26, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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