MB is blocking sites repeatedly - what to do?

[tnjazzgal]

Malwarebytes is repeatedly notifying me that it is automatically blocking 3 websites.  This is after I have run a scan & fixed all issues.  Am I still infected, and what do I need to do?  The blocked websites are as follows:

 

93.174.93.67

93.114.45.194

94.242.255.33

 

Thanks!

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 

Internet Explorer: 11.0.9600.16518

Run by Darrell at 13:43:14 on 2014-03-09

Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.1014.59 [GMT -4:00]

.

AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}

SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

FW: avast! Antivirus *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Users\Darrell\AppData\Roaming\mjusbsp\magicJack.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Tor\tor.exe

C:\Program Files (x86)\ASUS\Printer Utilities\UsbService64.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\System32\svchost.exe -k secsvcs

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit = userinit.exe,

BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

uRun: [cdloader] "C:\Users\Darrell\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK

uRun: [spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui

mRun: [sDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"

mRun: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe

dRunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{51D12F15-E00C-4054-BB0B-DBF6098E6D09} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{D882C42E-22B8-4EF5-BF92-2118C12DC920} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D882C42E-22B8-4EF5-BF92-2118C12DC920}\14355535 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{D882C42E-22B8-4EF5-BF92-2118C12DC920}\353484D29453335333344333E2 : DHCPNameServer = 192.168.43.1

Notify: SDWinLogon - SDWinLogon.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-24 65776]

R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-3-24 207904]

R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-2-11 1038072]

R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-2-11 421704]

R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-2-11 78648]

R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-2-9 50344]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-8 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-8 701512]

R3 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-1-6 80184]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-8 25928]

R3 RTL8023x64;Realtek 10/100 NIC Family NDIS x64 Driver;C:\Windows\System32\drivers\Rtnic64.sys [2009-6-10 51712]

R3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

R3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

R3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

R3 vuhub;Virtual Usb Hub;C:\Windows\System32\drivers\vuhub.sys [2013-3-26 47616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-12 105144]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]

S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-2-14 111616]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-5-1 59392]

.

=============== Created Last 30 ================

.

2014-03-09 16:55:41 119000 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys

2014-03-09 04:42:41 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2014-03-09 04:40:33 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys

2014-03-09 03:47:46 -------- d-----w- C:\Program Files\CCleaner

2014-03-08 21:52:59 21040 ----a-w- C:\Windows\System32\sdnclean64.exe

2014-03-08 21:52:56 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2014-03-08 21:52:49 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2

2014-03-08 21:18:42 -------- d-----w- C:\Users\Darrell\AppData\Roaming\Malwarebytes

2014-03-08 21:18:00 -------- d-----w- C:\ProgramData\Malwarebytes

2014-03-08 21:17:58 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2014-03-08 21:17:58 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2014-03-08 21:13:42 -------- d-----w- C:\Users\Darrell\AppData\Local\Programs

2014-03-07 16:13:32 10536864 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{713D47F0-13AF-4C0F-9BA4-0D82D5359EB8}\mpengine.dll

2014-02-27 06:29:36 -------- d-----w- C:\c184ef78a571bd952f5e

2014-02-26 11:09:18 -------- d-----w- C:\Windows\Migration

2014-02-17 01:42:59 257024 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\hpzppw72.dll

2014-02-14 11:05:03 548864 ----a-w- C:\Windows\System32\vbscript.dll

2014-02-14 11:05:03 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll

2014-02-13 16:20:07 1882112 ----a-w- C:\Windows\System32\msxml3.dll

2014-02-13 16:20:06 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll

2014-02-13 16:20:06 2048 ----a-w- C:\Windows\System32\msxml3r.dll

2014-02-13 16:20:06 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll

2014-02-13 15:44:39 -------- d-----w- C:\Users\Darrell\AppData\Local\tjnet

2014-02-11 23:11:13 -------- d-----w- C:\ProgramData\magicJack

2014-02-11 23:05:40 -------- d-----w- C:\Users\Darrell\AppData\Roaming\mjusbsp

2014-02-11 23:04:29 -------- d-----w- C:\Users\Darrell\AppData\Local\magicJack

2014-02-10 01:02:08 440672 ----a-w- C:\Windows\System32\drivers\aswndisflt.sys

.

==================== Find3M  ====================

.

2014-02-10 01:02:49 80184 ----a-w- C:\Windows\System32\drivers\aswstm.sys

2014-02-10 01:02:49 1038072 ----a-w- C:\Windows\System32\drivers\aswSnx.sys

2014-02-10 01:02:48 78648 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys

2014-02-10 01:02:47 43152 ----a-w- C:\Windows\avastSS.scr

2014-02-06 11:30:46 2724864 ----a-w- C:\Windows\System32\mshtml.tlb

2014-02-06 11:30:12 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll

2014-02-06 11:07:39 66048 ----a-w- C:\Windows\System32\iesetup.dll

2014-02-06 11:06:47 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll

2014-02-06 10:49:03 139264 ----a-w- C:\Windows\System32\ieUnatt.exe

2014-02-06 10:48:45 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe

2014-02-06 10:48:11 708608 ----a-w- C:\Windows\System32\jscript9diag.dll

2014-02-06 10:20:26 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2014-02-06 10:11:37 5768704 ----a-w- C:\Windows\System32\jscript9.dll

2014-02-06 10:01:36 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll

2014-02-06 10:00:46 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll

2014-02-06 09:50:32 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl

2014-02-06 09:47:22 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2014-02-06 09:46:27 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll

2014-02-06 09:25:36 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll

2014-02-06 09:24:52 2334208 ----a-w- C:\Windows\System32\wininet.dll

2014-02-06 09:09:30 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2014-02-06 08:41:35 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll

2014-01-06 20:16:26 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys

2014-01-06 20:16:26 207904 ----a-w- C:\Windows\System32\drivers\aswVmm.sys

2014-01-06 20:16:24 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys

2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll

2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll

2013-12-18 14:13:56 270496 ------w- C:\Windows\System32\MpSigStub.exe

.

============= FINISH: 13:45:16.45 ===============

 

 

 

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional 

Boot Device: \Device\HarddiskVolume1

Install Date: 2/10/2013 9:14:17 PM

System Uptime: 3/9/2014 12:33:09 PM (1 hours ago)

.

Motherboard: Hewlett-Packard |  | 30D9

Processor: Intel® Pentium® Dual  CPU  T2310  @ 1.46GHz | CPU | 792/533mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 112 GiB total, 82.869 GiB free.

D: is CDROM ()

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP103: 2/27/2014 1:28:54 AM - Windows Update

RP104: 2/28/2014 2:50:53 AM - Windows Update

RP105: 2/28/2014 4:27:09 PM - avast! antivirus system restore point

RP106: 3/4/2014 4:11:06 PM - Windows Update

RP107: 3/8/2014 8:23:25 PM - C

RP108: 3/8/2014 8:57:56 PM - C

.

==== Installed Programs ======================

.

Adobe Reader XI (11.0.06)

avast! Free Antivirus

CCleaner

Conexant HD Audio

Google Chrome

Google Drive

Google Update Helper

Intel® Graphics Media Accelerator Driver

magicJack

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4.5.1

Microsoft Silverlight

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)

Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)

Spybot - Search & Destroy

.

==== Event Viewer Messages From Past Week ========

.

3/9/2014 9:33:16 AM, Error: Microsoft-Windows-HAL [12]  - The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

3/9/2014 8:58:30 AM, Error: Service Control Manager [7022]  - The Windows Defender service hung on starting.

3/9/2014 12:35:13 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

3/9/2014 12:35:13 PM, Error: Service Control Manager [7000]  - The Spybot-S&D 2 Scanner Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

3/9/2014 11:53:11 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

3/9/2014 11:53:11 AM, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

3/9/2014 11:53:11 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

3/9/2014 11:52:50 AM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

3/9/2014 11:52:50 AM, Error: Service Control Manager [7024]  - The Windows Search service terminated with service-specific error %%-1073473535.

3/9/2014 10:04:44 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

3/8/2014 4:40:23 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

3/8/2014 12:09:50 PM, Error: Service Control Manager [7001]  - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.

3/8/2014 12:09:49 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.

3/8/2014 12:09:49 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.

3/8/2014 12:09:49 PM, Error: Service Control Manager [7000]  - The Peer Networking Identity Manager service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.

3/6/2014 8:38:41 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndpointBuilder service.

.

==== End Of File ===========================

 

 

[gringo_pr]

Hello tnjazzgal

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Scan.
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[tnjazzgal]

Hi Gringo - apologies for the long delay, I have been working out of town and have not had time to try anything yet.  Yes, I still need help, but this is also my brother's computer, and I will need to get with him this weekend & do the procedures you recommended.  Thanx in advance for your patience and guidance! 

[gringo_pr]

No problem and thanks for getting back to me and letting me know

gringo

[gringo_pr]

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

[tnjazzgal]

Hi Gringo, thanks for your patience and followup.  I checked with my brother this morning, and he is now saying that his computer is not giving him any more MB messages about blocking potentially malicious websites.  Does he still need to do this process?

[gringo_pr]

Hello tnjazzgal

that is up to you guys but - me personally i would

Gringo

[tnjazzgal]

Thanks again, Gringo.  I checked with my brother & he seems to think he'll be o.k. for now.  You can go ahead & close the thread, and if we have issues down the road, we'll contact you then.  Thanks!

[gringo_pr]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.