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Bitcoinminer keeps attacking me ! :(


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I am very greatful to be part of your excellent forum thank you.

 

I have Malwarebytes pro, always all the latest updates etc and also do a scan everyday too and delete anything I find from quarantine etc etc etc, ohh and I have malwarebytes all set to start up along with windows by simply ticking the box in the options etc too.

 

 

However, I have noticed that the Trojan Bitcoinminer  keeps attacking me all the time nomatter how many days go by it is still knocking on my internet connections door and PC door trying to get in, thankfully malwarebytes pro holds it back and that part is fine, BUT, surely there has to be a way of just blocking this Trojan so that it doesn't even get this far ???

 

That's the question basically ?

 

If I disable malwarebytes pro for a minute and reboot my pc without MB pro starting with windows then the same old thing happens, bitcoinminer comes straight in and takes total control of my "very expensive" graphics card and makes it run are full speed with the fan going like crazy etc etc etc.

 

I am hoping that someone can please help me put a stop to this ?

 

I have included my latest Log for you to see :)

 

 

MBAM-log-2014-03-09 (14-56-28).txt

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Hi scottydog,

 

Since your computer is infected I suggest you read the following topic: "Available Assistance for Possibly Infected Computers". It explains how to get help from the malware experts in removing the malware/miner. At this part of the forum we are not allowed to run the tools required to remove the bitcoin-miner.

 

I hope this helped. If you have any questions or run into any problems, please post & ask.

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I am not trying to be disrespectful or rude or anything like that but any forums that I am a member of then usually the whole point is to simply go into the help section and ask for help and then someone that knows the answer would help, that's what I have always known anyway, maybe different in here though, hmmm... :(

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Oh, forgot to mention. The forum support option mentioned in the topic I linked to is free. (See this topic for a bit more about the forum support in malware removal: "I'm infected - What do I do now?") The other one (customer service) requires a MBAM PRO license.

It happens often that people mistake "malwarebytes anti-malware help" subforum for the "malware removal help" subforum. Due to forum rules no one is allowed to help with malware-removal outside the "malware removal" subforum. This is to keep the quality high. (As I am no malware-removal expert. I'm not allowed to post at 'malware removal' unless I'm the one infected.) Thus the best I can do is refer you to the correct place to go.

 

(In my opinion your not being rude. :) )

 

If you have any questions left, please ask.

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I had a look at the instructions on that link mate and its like as if you would a degree in the instructions to work out what to do, lol, I may be laughing but at same time I am being serious, that looks like a lot of work just to stop a Trojan in its tracks, its Malwarebytes Pro I have anyway mate as you mentioned that before.

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Hi Scottydog,

 

Despite my shine title I'm not a member of the staff. I'm just a forum volunteer. So I cannot move topics around. (But you can copy-past the content of you first post.)

You can just start a new topic at "Malware Removal Help" (don't forget to include a dds log) or contact customer support. Though this may seem like a long procedure, it is what we think it takes to maintain high standards. (There is a reason people are advised to come here regarding malware problems.)

 

I had a look at the instructions on that link mate and its like as if you would a degree in the instructions to work out what to do, lol, I may be laughing but at same time I am being serious, that looks like a lot of work just to stop a Trojan in its tracks, its Malwarebytes Pro I have anyway mate as you mentioned that before.

Malware is always seen as a serious threat at this forum and this is why there is no one-stop answer and a bit of work is required.

 

 

Is there maybe a section on the forum that I can actually speak to the general public and ask them for help on this then maybe, usually that's always the quickest and easiest way ?

When it concerns malware, no. At this forum malware removal is done with great care and not trusted to the general public. Only those with propper training are allowed to help, and the best way to reach them is via "malware removal help" (or customer service). More about who is authorised to help with malware removal can be found here: "Groups authorized to help with malware removal logs".

 

I hope this answered your questions, if you have any further questions, please post & ask. (Try to keep it in one post.)

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