Winkys Posted March 9, 2014 ID:800931 Share Posted March 9, 2014 Hi, First of all I'd like to thank the people at Malwarebytes for investing their own time in helping others for free. I have recently been having a problem with my internet. I would get 800-1k ping spikes (like these) when I play online games which makes an otherwise good server practically unplayable. I've taken every measure to make sure that this is not a problem with my router or the ISP. I've switched from using the Ethernet LAN port to WIFI and the problem still persists. The internet is fine on every other device in the house so I've come to conclude that there is definitely something in my computer causing the spikes. I did a full Malwarebytes scan and deleted all the files in the list that it thought had some risk but this did not help. So I've attached my dds.txt and attach.txt files and would appreciate if you could have a look to see if anything is suspicious. Note: this scan was done with the internet connection unplugged as requested in the "I'm infected - What do I do now?" thread. Thanks again, Winkys Link to post Share on other sites More sharing options...
kevinf80 Posted March 9, 2014 ID:800980 Share Posted March 9, 2014 Hello and P2P/Piracy Warning: If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy. I see there is a proxy server running, do you know of or trust that proxy? (uProxyServer = 124.81.127.84:8080) Next, Run Malwarebytes, Open > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.Please Update and run a Quick scanMake sure that everything is checked, and click Remove Selected on any found items. Post the produced log Next, Download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Next, Download Farbar Service Scanner from here: http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and run it on the computer with the issue.Make sure the following options are checked: Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows Defender Press "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Let me see those logs in next reply.. Kevin Link to post Share on other sites More sharing options...
Winkys Posted March 9, 2014 Author ID:801038 Share Posted March 9, 2014 Hi Kevin, Your response was much appreciated. The proxy that was being used is not intended to be - it was disabled in Internet Explorer so I am not sure how it is running. I have cleared the IP address and port fields to make sure. Please find attached the rest of the logs you requested. Thanks, Winkys P.s. Since some of these logs show the names of personal files on my computer, is it possible to make this thread only viewable by administrators? Link to post Share on other sites More sharing options...
kevinf80 Posted March 9, 2014 ID:801066 Share Posted March 9, 2014 There is illegal software running on your system, AutoKMS is used to crack MS Office and Widows operating systems. Cannot offer any further help, your thread will be locked and closed... Kevin Link to post Share on other sites More sharing options...
Winkys Posted March 9, 2014 Author ID:801094 Share Posted March 9, 2014 Hi Kevin, That is unfortunate. I have purchased this computer second hand from Gumtree with a lot of the software already preinstalled. I do have a copy of Windows 8 (genuine) and was wondering if the internet issue could be fixed and save me having to format and install Windows 8 from scratch. It looks like this has to be the case as you have denied me support. Thanks for your time, Winkys Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 9, 2014 Root Admin ID:801184 Share Posted March 9, 2014 This topic will now be closed due to evidence of cracked or pirated software on this system. Piracy Policy Link to post Share on other sites More sharing options...
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